Database Develop

Wifi problem for Sense-apps?

Hey,
I have a weird problem with my One, I recently set up a yahoo mail account using the Sense mail but it would not get any notifications of a received mail, I would however be able to open up the email, refresh and see it's there. If I installed Y! mail, the notification showed just fine.
Other app notifications like Facebook Messenger and so on work alright, but even the weather, which is set to update every hour, won't do so automatically, unless I specifically enter the app and request the refresh manually. So I'm thinking it's a problem related to Sense-apps only, since I haven't had trouble with notifications/updates in other apps.
Another strange thing happens at times with Play Store and Youtube, when entering apps, it first says-"No connection, please retry" or something, and sometimes I have to press retry 2 times to get it to work, even if the wireless signal is full and displayed so in the status bar. The wifi is on at all times, so that shouldn't be an issue either..
Has anyone experienced something similar? The store I bought my phone from two days ago can't exchange it, but only send it in for repairs..

I Have the second problem with my HTC One , the play store is very slow and many times says " connection Timed out" but when i use LTE its fine , im not sure if ghis is related to my phone or my WiFi

Motorola Connect - can't sign in

Hi,
Anybody having trouble connecting to Motorola Connect?
My first day with my X was two days ago. I installed Chrome (don't really like it yet), and Motorola Connect worked right away. Really cool feature!
Then yesterday I tried it again and could not connect to save my life. I got on with Motorola tech support chat, who escalated it to level 2 by phone (45 min. on the call), who escalated it to level 3. I'm supposed to hear from them in 24-48 hours.
I have two machines on XP. I installed (and re-installed Chrome) and neither one will connect now. I fear that next they will want me to reset my phone. Ugh.
Ultimately, since I'm a Firefox user (that's what I'm used to and it works great), I would like to let Chrome run in the background at startup for the Motorola Connect feature, which I believe I WAS able to do a couple of days ago.
I hope you all come back and tell me you can't connect either and it's on Motorola's end.
Thanks.

It connected with alternate email!
Edit: After all that, I just tried signing in with my alternate email address and it worked straight away! I would still like to know if anyone has any ideas why this might happen as I would still like to use my main email with Chrome. Thanks!

[Q] Excessive data drain by the People Hub

Hello, I don't know where to ask this, asked on few places but didn't got answer.
Here is my problem: I'm using Lumia 520 with WP 8.1 Developer Preview. I'm experiencing huge amount of data usage by People app (hub). I have Outlook, Nokia and Google accounts added. Outlook set to download new content as arrive and Google account set to manually get new content. I get few mails every day on Outlook and not even check Gmail, but it keeps using my data, last two weeks it used 70 Mb for 2 days, then next week 68 in two days. Nothing changed for few days, I didn't changed settings for that app, and sudenly 2 days ago it spent 43MB of that when phone was idle, just for People app. Today, it is 84MB for People app, I've set data limit and turned off background data for all apps, even then it managed to spend few MB. I'm on limited data plan, and this is frustrating for me, it spends more than half of my data useless. When I connect phone to wifi, nothing happens, it spent 1MB on wifi on people app.. Help me, what to do to stop this?
Thanks!

No notifications while using mobile internet.

I bought a pixel 5 to do courier work, I just needed something reliable with good battery life to run GPS and a handful of delivery apps.
Since the day I bought it I have had problems with notifications on mobile internet, for the most part I don't get any for any apps until I connect to wifi, then they all come flooding through at once.
I have tried every fix ive come across, changing from 5g to 3g, installing a heartbeat fixer app, changing background battery and data settings. Sometimes they seem to work, sometimes restarting the phone works but nothing sticks. I have spent hours talking to google support, they have made me factory reset 3 times, it normally fixes it at first, but last time it didn't and even with a completely fresh OS I wasn't getting any notifications on mobile internet, I tested by emailing my gmail account before installing any more than the default apps.
I should note that I have a strong internet connection the entire time, If i open gmail and refresh it the emails are there, I just don't get notifications for them until I connect to wifi.
The lack of notifications breaks a lot of apps as it seems they rely on the notifications or whatever protocol they use to work. The big issue for me is one of the courier app will give me no runs unless notifications are working.
Anyone have any ideas? I'll happily paypal anyone who can suggest a permanent fix $50 lol, if not I'll have to buy a different phone.
EDIT: video of the problem: https://streamable.com/bqyzpt

atwitsend said:
I bought a pixel 5 to do courier work, I just needed something reliable with good battery life to run GPS and a handful of delivery apps.
Since the day I bought it I have had problems with notifications on mobile internet, for the most part I don't get any for any apps until I connect to wifi, then they all come flooding through at once.
I have tried every fix ive come across, changing from 5g to 3g, installing a heartbeat fixer app, changing background battery and data settings. Sometimes they seem to work, sometimes restarting the phone works but nothing sticks. I have spent hours talking to google support, they have made me factory reset 3 times, it normally fixes it at first, but last time it didn't and even with a completely fresh OS I wasn't getting any notifications on mobile internet, I tested by emailing my gmail account before installing any more than the default apps.
I should note that I have a strong internet connection the entire time, If i open gmail and refresh it the emails are there, I just don't get notifications for them until I connect to wifi.
The lack of notifications breaks a lot of apps as it seems they rely on the notifications or whatever protocol they use to work. The big issue for me is one of the courier app will give me no runs unless notifications are working.
Anyone have any ideas? I'll happily paypal anyone who can suggest a permanent fix $50 lol, if not I'll have to buy a different phone.
Click to expand...
Click to collapse
Sounds like you have a lemon on your hands.
I don't suppose you're using a VPN? I've had all sorts of strange issues with notifications and using a VPN as when the phone goes to sleep it can disconnect you from the network.
Or apps like Netguard where you can set apps to connect to either the wifi or mobile network or restrict them.
If you have no apps installed that can restrict your network usage then it seems your phone might have a problem.

No, even straight after a factory wipe, no notifications, that seemed to coincide with the latest pixel update a few days ago because nothing I tried would get it to work which is why I factory reset and for the first time it wasnt working after the factory reset either.

atwitsend said:
No, even straight after a factory wipe, no notifications, that seemed to coincide with the latest pixel update a few days ago because nothing I tried would get it to work which is why I factory reset and for the first time it wasnt working after the factory reset either.
Click to expand...
Click to collapse
I don't suppose it's something simple as...

I sent myself some emails and used the "find my device" in order to cause some notifications, as you can see on the video, nothing comes through until I connect to wifi.
pixel 5
Watch "pixel 5" on Streamable.
streamable.com

atwitsend said:
I sent myself some emails and used the "find my device" in order to cause some notifications, as you can see on the video, nothing comes through until I connect to wifi.
pixel 5
Watch "pixel 5" on Streamable.
streamable.com
Click to expand...
Click to collapse
Yep I think it's time for a new phone lol.

Have you tried a different provider, a friends sim card? It may be incompatible with the P5. There was a problem in USA with Mintmobile and the P5 but Google fixed it. Which service provider do you use?

Pixel 5 rebooting only with mobile data

Hi there,
in November last year I bought a brand new Google Pixel 5 and I gotta say that I'm quite happy with it, however there's been something quite annoying: sometimes it freezes and reboots itself when I'm using mobile data. I tried to figure out what was causing the issue and why it only happens when I'm using mobile data but I can't really find an answer. If I use WiFi, everything is fine, I can listen to the radio, watch videos on YouTube, have Teams calls, browse the web with Chrome etc, however if I try to do the very same things with mobile data in 4G (there's no 5G coverage in my area) it freezes and then reboots. It doesn't always happen, it seems to be happening randomly and I have no idea why. After rebooting, the app that crashed still has something in memory and if I try to open it without killing it first, it will immediately freeze the phone again and make it reboot again. It happened while I was watching videos on Facebook, it happened while I was watching videos on YouTube, it happened while I was browsing with Chrome, it happened during a Discord call, it happened during a telegram call, it happened while I was checking the NHS COVID-19 app... It can occur after few hours or several times an hour and I don't know what's causing it. Android is a Linux like OS, is there a way to check the journal and see what's happening? And on top of that, is there a way to let Google know and make Android automatically report crashes? The phone is still new, it's not rooted and I've only unlocked the developers options to force the refresh rate to 90Hz but that's it. I reached out to Google and they offered to replace the phone as soon as I send it (RMA) however I would like to find out first whether it's really an hardware problem or if it's Android 11 being unstable. I do have all the OS updates and all the apps are updated. What do you think? Oh last but not least, the SIM ain't an eSIM, it's a physical SIM placed inside the phone.
thank you in advance,
Frank

FranceBB said:
Hi there,
in November last year I bought a brand new Google Pixel 5 and I gotta say that I'm quite happy with it, however there's been something quite annoying: sometimes it freezes and reboots itself when I'm using mobile data. I tried to figure out what was causing the issue and why it only happens when I'm using mobile data but I can't really find an answer. If I use WiFi, everything is fine, I can listen to the radio, watch videos on YouTube, have Teams calls, browse the web with Chrome etc, however if I try to do the very same things with mobile data in 4G (there's no 5G coverage in my area) it freezes and then reboots. It doesn't always happen, it seems to be happening randomly and I have no idea why. After rebooting, the app that crashed still has something in memory and if I try to open it without killing it first, it will immediately freeze the phone again and make it reboot again. It happened while I was watching videos on Facebook, it happened while I was watching videos on YouTube, it happened while I was browsing with Chrome, it happened during a Discord call, it happened during a telegram call, it happened while I was checking the NHS COVID-19 app... It can occur after few hours or several times an hour and I don't know what's causing it. Android is a Linux like OS, is there a way to check the journal and see what's happening? And on top of that, is there a way to let Google know and make Android automatically report crashes? The phone is still new, it's not rooted and I've only unlocked the developers options to force the refresh rate to 90Hz but that's it. I reached out to Google and they offered to replace the phone as soon as I send it (RMA) however I would like to find out first whether it's really an hardware problem or if it's Android 11 being unstable. I do have all the OS updates and all the apps are updated. What do you think? Oh last but not least, the SIM ain't an eSIM, it's a physical SIM placed inside the phone.
thank you in advance,
Frank
Click to expand...
Click to collapse
Have you tried resetting your network in settings? Were you using this same SIM in your old phone with no issues, or was it new? Have you tried to replicate the issue in safe mode to rule out an errant app? If resetting network doesn't work, just back up your data and factory reset the phone. Google may have suggested this already. It's pretty much their automatic response before RMA. Cheers.

Of course I tried to reset my phone and start from scratch but it didn't help. As to the SIM, it has been working fine on my old phone for years so it's not the one causing the issue. Besides, if I disable mobile data but I still use the phone to call other people using the carrier network, it doesn't have any issues at all. As to safe mode, it happened with Chrome and YouTube, standard Google apps, so I can rule out third party apps altogether. It's really weird.

I made a few more tests and it seems to be related to GPU Hardware acceleration. I said that it happened on Facebook, YouTube and Chrome and I thought about the common factor: I was watching videos. It happened while I was on Facebook watching videos, it happened while I was on YouTube watching videos and it happened while I was on Chrome visiting a website which had an ad in which there was a video playing.
Oh and it also happened when I opened the camera 'cause... guess what? Video!
What puzzles me is that it only happens in 4G but not in WiFi and I can't think of any possible reason why it's only occurring with mobile data...

Ok after trying to understand what happened I was finally able to solve the issue and it wasn't an hardware fault nor it was related to video. It was me using IPSec Xauth PSK with Always on VPN turned on. It turns out that using a third party application to connect via Open VPN fixed the issue. It's now more than a week and I've never had a single reboot or freeze or crash. I have no idea why, but all I can say is "stay away from IPSec Xauth PSK" guys, there's something deeply broken there. Anyway, I'm glad everything turned out to be ok.
Cheers,
Frank