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Hi everyone
I was wondering if any one had an opinion on protection plans.
I purchased my nexus from staples with a $55 accidental protection plan. I just saw that Walmart has a 2 year accidental plan for only $28
I am still in my 14 day return proof with staples and was wondering if purchasing the device and plan from Walmart would be a better deal for me
Does any one have any experience, good or bad using either of these plans?
Thanks
Sent from my Nexus 7 using xda app-developers app
When do they start accidental coverage as office max doesn't start accident coverage until the manufacturers warranty has expired. So a crack in year one leaves you uncovered.
Sent from my Nexus 7 using xda app-developers app
Walmart is asap and It is cheaper
from my SGS3
nolig2278 said:
When do they start accidental coverage as office max doesn't start accident coverage until the manufacturers warranty has expired. So a crack in year one leaves you uncovered.
Sent from my Nexus 7 using xda app-developers app
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I have the Staples warranty and I cracked mine four months after I bought it. The sent me a cash card. And I got a new Nexus out of it.
Walmart. Look at the price!!!
Sent from my Galaxy Nexus
I guess having worked at Staples once, I would say neither... They are all overpriced really..
As someone who used to sell "replacement plans", they're basically one step above scams.
Divine_Madcat said:
I guess having worked at Staples once, I would say neither... They are all overpriced really..
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Walmarts is 19 for 2 years harsly overpriced
from my SGS3
GldRush98 said:
As someone who used to sell "replacement plans", they're basically one step above scams.
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Not at the Best Buy I work for. But then again statwise were also one of the "best" Geek Squads in the entire company, and when stuff comes in under our extended and accidental damage warranties they get full service without question.
I just shipped off a Marines 2010 Macbook to our service center last night that took a three story fall in Afghanistan and literally "exploded" when it hit the pavement. Guess what hes getting in about a week? A brand new 2012 Macbook shipped directly to his door with no questions asked. Try getting Apple to do that for you.
Theres a reason we have the extra accidental damage plans and theyre not anything close to a scam. You need to pay close attention and read the terms of the plan. If you just buy a regular extended warranty, its just that. Its an extension of the same stuff the manufacturer covers, which doesnt include cracked screens, water damage, batteries/power supplies, etc. We replace stuff left and right every single day with ours. I cant even imagine how many shattered pieces of iCrap and other cellphones we replace in a year for people.
Sent from my crack smoking SGH-i777
I ended up going with the Walmart plan. I just registered it online and confirmed that for 28$ I am covered from 11/25/2012-11/25/2014
Also confirmed that it covers from cracks spills drops outages surges and battery. Let's hope I don't have to use it.
How do I know what version I have c70/80 I have looked everywhere and can't seem to find it
Thanks for all your help
Sent from my Nexus 7 using xda app-developers app
candyeve said:
I ended up going with the Walmart plan. I just registered it online and confirmed that for 28$ I am covered from 11/25/2012-11/25/2014
Also confirmed that it covers from cracks spills drops outages surges and battery. Let's hope I don't have to use it.
How do I know what version I have c70/80 I have looked everywhere and can't seem to find it
Thanks for all your help
Sent from my Nexus 7 using xda app-developers app
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Not bad at all..
I do not know about staples. But Walmart took great care of my on a tv.. The tv had a popping issue about 13 months into owning the tv. It was Panasonic very nice tv.. After a cable box update the tv started popping when connected to hdmi cable. It would make the noise switching from a hdmi port to the tv apps like netflix.. Sometimes the tv would reboot.. Walmart replaced the board in the tv. It did not fix it . They refunded me all of my money.. Two days later the repair shop called tell me they found a fix. they told me where to download the firmware for the tv.. I did so.. Called Walmart back and was told to keep the tv and the money..
So thats my walmart warranty story.. I did go to walmart and buy a new tv and put that 50inch in my sons bedroom for his video games..
I have square trade warranty on my nexus...
I ALWAYS use SquareTrade to warranty any device I have...so easy to deal with & offer very fast turnarounds. Price would have been $29 for 2 yrs coverage & accidents.
erica_renee said:
I do not know about staples. But Walmart took great care of my on a tv.. The tv had a popping issue about 13 months into owning the tv. It was Panasonic very nice tv.. After a cable box update the tv started popping when connected to hdmi cable. It would make the noise switching from a hdmi port to the tv apps like netflix.. Sometimes the tv would reboot.. Walmart replaced the board in the tv. It did not fix it . They refunded me all of my money.. Two days later the repair shop called tell me they found a fix. they told me where to download the firmware for the tv.. I did so.. Called Walmart back and was told to keep the tv and the money..
So thats my walmart warranty story.. I did go to walmart and buy a new tv and put that 50inch in my sons bedroom for his video games..
I have square trade warranty on my nexus...
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Very good to know as I added the Walmart plan on my nexus
sent from my Nexus 7 while my SGS3 rests!
I would stay with staples. I work there now and it is worth it because they will send you a cash card and not ask for the device back
Sent from my Nexus 7 using xda premium
I have walmarts ins. On my 7. Costed $28. They cover anything thats not covered by the manufacturer. Except theft or lost items. An if rite before the date it runs out if you break it an they dont carry that model anymore theyll just give you a gift card with the same value. Wich you can just use towards the next thing out at that time. Cant beat that. Also have it on my Vaio i bought there. Even the lady in electronics told me herself that i can just throw it against the wall rite before it expires an il get a fresh one or Credit for another one. Hahah
Sent from my SPH-D710 using Tapatalk 2
eddie3130 said:
Even the lady in electronics told me herself that i can just throw it against the wall rite before it expires an il get a fresh one or Credit for another one. Hahah
Sent from my SPH-D710 using Tapatalk 2
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this is insurance fraud.
it is things like this that raise the price of extended warranty coverage for everyone else.
shame on you.
Slavestate said:
Not at the Best Buy I work for. But then again statwise were also one of the "best" Geek Squads in the entire company, and when stuff comes in under our extended and accidental damage warranties they get full service without question.
I just shipped off a Marines 2010 Macbook to our service center last night that took a three story fall in Afghanistan and literally "exploded" when it hit the pavement. Guess what hes getting in about a week? A brand new 2012 Macbook shipped directly to his door with no questions asked. Try getting Apple to do that for you.
Theres a reason we have the extra accidental damage plans and theyre not anything close to a scam. You need to pay close attention and read the terms of the plan. If you just buy a regular extended warranty, its just that. Its an extension of the same stuff the manufacturer covers, which doesnt include cracked screens, water damage, batteries/power supplies, etc. We replace stuff left and right every single day with ours. I cant even imagine how many shattered pieces of iCrap and other cellphones we replace in a year for people.
Sent from my crack smoking SGH-i777
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Eeyup, hit the nail on the head here. I also used to think that things like this were just a franchise's way of getting more money out of you. Then I saw the Black Tie *Now known as Geek Squad Protection (GSP)* in action, and was surprised at how effective it really is. As long as you don't drown your device or shoot it, they'll pretty much repair or replace the device. Sure, they're a little costly, varying from item to item, but well worth the buy if you have any doubts about how well the device will be taken care of.
candyeve said:
How do I know what version I have c70/80 I have looked everywhere and can't seem to find it
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On the box, the number on one of the tags that starts with C90xxxx or C80xxxxx
Off the topic but its €70 at PC world
Sent from my GT-I9001 using xda premium
If you are buying dev version, are you purchasing insurance or any protection plan? If you are, will dev version can be replaced?? What do you think?
Sent from my SGH-T999 using xda premium
Co-Sign I would like some info on this as well
jkforce said:
If you are buying dev version, are you purchasing insurance or any protection plan? If you are, will dev version can be replaced?? What do you think?
Sent from my SGH-T999 using xda premium
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There is always www.squaretrade.com
I personally would never get insurance from the phone companies anyhow. Why? $10/month added to bill and its outrageous. Why not buy it in full in the first place and save some money while at it? Also, insurance from phone companies or any other 3rd party will have to be mailed and wont be in store so there is no difference in customer service btw
squaretrade.com
FYI: GO TO SMARTPHONE SECTION 125 FOR 2 YEAR PROTECTION
What does a SquareTrade plan cover?
Drops
From cracked screens to broken internal parts, we cover the big damage that can come from even the smallest falls.
Antenna/Wi-Fi Failure
If your phone can't get a signal where other phones can, there might be a problem with the antenna. No worries, you're covered.
Spills
Doesn’t matter if it's one splash, one spill, or full immersion in a swimming pool—we've got you covered.
Broken Dock Connector Port
If you need to wiggle the power cord or hold the cable in place to get a charge, it might be the port, not the cable. If so, we've got you covered.
All Mechanical or Electrical Failures
We cover complex internal parts that can fail during normal use, even years after your purchase.
Touchscreen Failure
We cover broken touchscreen digitizers, which can result in a display that looks active but doesn't respond to touch commands.
Display Failure
We cover dead pixels, white lines, or total blackouts that can make an LCD screen unusable.
Won't Power On
You're covered if your smartphone stops turning on or its battery stops holding a charge (50% or more).
http://www.squaretrade.com/smartphone-warranty
Becool0130 said:
There is always www.squaretrade.com
I personally would never get insurance from the phone companies anyhow. Why? $10/month added to bill and its outrageous. Why not buy it in full in the first place and save some money while at it? Also, insurance from phone companies or any other 3rd party will have to be mailed and wont be in store so there is no difference in customer service btw
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I know squaretrade, but what i am curious is that will theu be able to send developer version specifically? I guess it is hard to answer.
Sent from my SGH-T999 using xda premium
if they dont have the phone in stock, which they probably wont, you purchase the dev version, and they send you a check full price.
expertzero1 said:
if they dont have the phone in stock, which they probably wont, you purchase the dev version, and they send you a check full price.
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DAMN! I didnt know it was like that lol. Thanks bro
Becool0130 said:
DAMN! I didnt know it was like that lol. Thanks bro
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yeah , you just have to pay the deductible!
i sell the warranty for a subsidiary of walmart
expertzero1 said:
yeah , you just have to pay the deductible!
i sell the warranty for a subsidiary of walmart
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How much is the deductible then?
Becool0130 said:
How much is the deductible then?
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straight from squaretrade is a bit more expensive, but i think its 125 online and a 99 deductible so its a really good plan.
covers everything (water) (screen breaks) except lost or stolen phones and negligence.
I cracked my screen only after having it for one month :crying:
we'll see what i can do. I was running and it slipped out of my coat pocket. these things are fragile...
here you go:
http://www.ebay.com/itm/LG-Google-N...e_Replacement_Parts_Tools&hash=item51b47faed8
memekmek said:
I cracked my screen only after having it for one month :crying:
we'll see what i can do. I was running and it slipped out of my coat pocket. these things are fragile...
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You mean glass if fragile...bummer, but this would have happen with just about any phone dropping onto a hard surface.
memekmek said:
I cracked my screen only after having it for one month :crying:
we'll see what i can do. I was running and it slipped out of my coat pocket. these things are fragile...
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By any chance you purchased your N5 with a credit card (Amex)? I know with Amex they will give you 60 days on lost or accidental warranty. This is one of the reason why I purchased my N5 with Amex
That sucks. Many don't know this but many credit card companies offer insurance for cell phones. My Wells Fargo credit card, not debit, automatically covers my phone with no monthly premium as long as I pay my bill with that card. Brilliant!
Sent from my Nexus 5 using XDA Premium 4 mobile app
ski522 said:
You mean glass if fragile...bummer, but this would have happen with just about any phone dropping onto a hard surface.
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How? Google wallet doesn't take Amex
Sent from my Nexus 5 using xda app-developers app
letom said:
How? Google wallet doesn't take Amex
Sent from my Nexus 5 using xda app-developers app
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Best buy, t-mobile, Sprint accept Amex.
Sent from my Nexus 5 using Tapatalk
did you have any casing on your phone?
please share so that we can avoid it like a plague
letom said:
How? Google wallet doesn't take Amex
Sent from my Nexus 5 using xda app-developers app
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Yes they do...
letom said:
How? Google wallet doesn't take Amex
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Most credit cards offer this - I know Discover does, and so does Visa Signature. Check with the credit card company (or read the available benefits)
dbman190 said:
Yes they do...
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I think it's just if you pay in US dollars, so those of us abroad can't use AMEX.
polobreaka said:
here you go:
http://www.ebay.com/itm/LG-Google-N...e_Replacement_Parts_Tools&hash=item51b47faed8
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That's an expensive repair Glass+Digitizer assembly (and possibly lcd) are the most replaced components on a phone, they should be easier to replace ...
I did an RMA through LG. They sent a refurbished phone for $146.00
memekmek said:
I cracked my screen only after having it for one month :crying:
we'll see what i can do. I was running and it slipped out of my coat pocket. these things are fragile...
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+1 for the 'have your credit card company pay for the fix' idea:
I did the same thing with my Nexus 5 three days after recieving it, and my credit card has 'purchase protection' for 90 days after I buy something. I called in, told them I dropped the phone, sent the invoice from LG to them, and I just got a check for $146 paying for the repairs.
Also, once you do get it fixed, I highly recommend this case: http://www.amazon.com/Spigen-Neo-Hybrid-Case-Nexus/dp/B00EV8Y684/ref=sr_1_2?ie=UTF8&qid=1389588258&sr=8-2&keywords=spigen+nexus+5
brobert421 said:
I did an RMA through LG. They sent a refurbished phone for $146.00
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Did you get to keep yours in the mean time? That would be an important factor to me seeing as everything works the screen is just cracked.
I found this http://www.etradesupply.com/lg-nexus-5-lcd-screen-and-digitizer-assembly-with-frame-and-battery.html all I would have to do is add the motherboard and snap everything back into place. If I can save some money, time and my nerves I'd just send it to LG.
FrameCityJackal said:
Did you get to keep yours in the mean time? That would be an important factor to me seeing as everything works the screen is just cracked.
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I had to ship it to them and then they came back with a quote. Seems like that was other people's experience from what I read around the net. $146 seems to be the standard charge. Was without the phone for approximately 3 weeks, but it was right during the holidays too.
That link is interesting, had I seen something like that I may have been tempted. Mine had damage to the side of the case too, so I just sent it back and went back to my gnex for a few weeks.
UPDATE:
sorry for the long long delay in the update. So i purchased it through amazon for 29.99 with a sprint upgrade.
Discover would only refund 29.99 because that is how much i 'paid' for the phone.
so long story short, use a case or just be careful with your phone. or do both
annnyways on on the htc one m8. kinda miss the nexus 5.
memekmek said:
UPDATE:
sorry for the long long delay in the update. So i purchased it through amazon for 29.99 with a sprint upgrade.
Discover would only refund 29.99 because that is how much i 'paid' for the phone.
so long story short, use a case or just be careful with your phone. or do both
annnyways on on the htc one m8. kinda miss the nexus 5.
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What did you do with your Nexus 5? Will you sell it for 30$?Lol
Sent from my Nexus 5 using Tapatalk
FuMMoD said:
What did you do with your Nexus 5? Will you sell it for 30$?Lol
Sent from my Nexus 5 using Tapatalk
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lol i already fixed it and gave it to a friend. Next time i'd just buy the nexus 5 with no contract upgrade, its cheap enough to do it that way.
memekmek said:
lol i already fixed it and gave it to a friend. Next time i'd just buy the nexus 5 with no contract upgrade, its cheap enough to do it that way.
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So when they replace your screen do they do a factory reset? Should I backup data and apps?
So yeah... Im pretty pissed but ive cracked the glass. 2 obvious questions. Where can i get a replacement and are there instructions anywhere. Web searches didnt yield much.
Where did you get it? Maybe Google will replace the phone if you got it from them.
ATT unfortunately....
ifixit's teardown shows how to take the phone apart. It does note "Even though it was easy to get here, the display is still fused to the digitizer glass—it won't be a cheap replacement part if you crack your screen."
I haven't seen much as far as replacement parts for this device just yet. I have seen replacement backs, but not a whole lot else just yet.
Ok thanks guys. Ill just live with it until i can get my hands on a screen\digitizer combo.
ja3hawk said:
Ok thanks guys. Ill just live with it until i can get my hands on a screen\digitizer combo.
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You could calling Motorola and see what they will charge to fix it. I don't think that it will cost more than $200, but I could be wrong. It never hurts to ask and see what they say. I'm glad that I bought Moto care for my phone because I'm clumsy.
cracked screen
so i broke my screen after 2 days it was in my front pocket. NEVER DROPPED IT. pulled it out to use it and the screen was cracked a crossed the screen. I have owned over 50 phone and I think this is the cheapest phone I have ever used. So motorola will fix it for $175 installed but I used my insurance from ATT and paid $200 and they overnighted me a phone.
I had to pay Tmobile 175, they overnighted me a brand new one, still sealed in the nexus box
Sent from my Nexus 6 using XDA Free mobile app
papeshfoo said:
I had to pay Tmobile 175, they overnighted me a brand new one, still sealed in the nexus box
Sent from my Nexus 6 using XDA Free mobile app
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I bought mine directly from Motorola. Cracked on day 3 (a hard drop onto cement after a long night of drinking). Motorola also charges $175 for the repair and they place a $500 hold on your credit card (if you want to get the new phone before you send the old one back. They were supposed to overnight a brand new one on Monday. Here it is Thursday. I finally called after receiving no updates and they have no phones to ship me.
SOL cutting my fingers until production kicks up I guess! Teaches me for being an early adopter...
I have no insurance of any kind . Has anyone replaced a screen yet? What are my options?
Contacted discover card to see if their purchase protection program will cover it.
credit cards purchase protection doesn't protect against human error; you broke it, you pay for the repair.
wase4711 said:
credit cards purchase protection doesn't protect against human error; you broke it, you pay for the repair.
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Lol, straight shooter. Sucks but it's true.
yeah, taking responsibility for your actions sucks, but its called being a grown up:victory:
I was just curious if anyone replaced these screens yet? Is there an option yet?
The crack is on the bottom corner so not really bothersome. And for the record Mommy was tending to two whiney kids trying to get Halloween costumes on for a park activity when the phone tried to jump to its death from my back jean pocket. I guess it couldnt take the whining either.
Sorry for you
That's really bad. Try Google, he knows everything !
Sent from my Galaxy Note8 using XDA Labs
I know someone on another forum sent theirs into Samsung. It was round $300 and took a couple of weeks, but the phone came back perfect. I'm not sure if there are many local places yet dealing with these screens.
I suggest direct with Samsung as you know it will be genuine parts, decent Labour and it will be sealed properly for waterproofing
Sent from my SM-N950F using Tapatalk
If you have renter or home owners insurance they will cover the broke phone. At least mine does with USAA
jay8302 said:
If you have renter or home owners insurance they will cover the broke phone. At least mine does with USAA
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Can you give me more info please
jay8302 said:
If you have renter or home owners insurance they will cover the broke phone. At least mine does with USAA
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Can you give me more info please
You have to repair it by yourself.
psixichka said:
Can you give me more info please
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Call your insurance company and see if your electronics is covered by your plan.
jay8302 said:
Call your insurance company and see if your electronics is covered by your plan.
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That doesn't seem to be an option:
psixichka said:
I have no insurance of any kind
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If you don't already have insurance, you're on your own for this repair. You could get insurance for the future, but I'd recommend against it. In the long run, on average, insurance premiums cost more than the repairs they cover (otherwise, insurance companies would go broke instead of making a profit). Insurance makes sense only for events so unlikely that they probably won't happen to you, but so financially catastrophic that you wouldn't recover for years, if ever (for example, insurance against your house burning down).
Gary02468 said:
That doesn't seem to be an option:
If you don't already have insurance, you're on your own for this repair. You could get insurance for the future, but I'd recommend against it. In the long run, on average, insurance premiums cost more than the repairs they cover (otherwise, insurance companies would go broke instead of making a profit). Insurance makes sense only for events so unlikely that they probably won't happen to you, but so financially catastrophic that you wouldn't recover for years, if ever (for example, insurance against your house burning down).
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Why isn't it(homeowners ins) an option?
I have always found ins a waste of $. This has only happened once almost 6 yrs ago and I was able to get a replacement since there were dead pixels before the drop and I started the return process prior on one of our first Samsungs)
jay8302 said:
Call your insurance company and see if your electronics is covered by your plan.
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Do they raise the premium if a claim is filed?
Gary02468 said:
That doesn't seem to be an option:
.
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i do have homeowners ins
and did call discover card to start a claim since i believe they have 90 day purchase protection.