Phone touch screen not working and phone won't turn off - One (M7) Q&A, Help & Troubleshooting

Hi everybody,
So I have an HTC One M7 running Google Play Edition Rom and my touch screen stopped working. Now, this isn't the first time it has happened but it is the first time it's happened on this rom. I was previously running Android Revolution HD and when my touch screen stopped working, I would hard reset by pressing and holding the power and volume down button until the buttons started blinking for around 10 seconds, and then the phone would restart. However, I can't hard reset my phone anymore. I tried holding the power and volume down button down, but after a full minute, the phone still didn't restart; it was just the capacitive buttons flashing. I tried every combination of holding down buttons but it still doesn't work. What should I do? Any help would be appreciated.

use an OTG cable adapter and plug a mouse ;
go to settings backup and reset : reset phone .
if this is what you want to do.
kinda only way to reboot if you stuck .
or download a rebooter apk

Related

Mteor wont turn on

hm , yesterday i installed a game. i try to play, but my phone freezed. i take battery out, put it back and phone no longer turning on. When the phone is connected with laptop via usb, i can turn on till green screen and then phone restarts. wtf is the problem ?
P.S my phone has wm5
Do a hard reset,
how ? two soft keys + power button ? not working
There was once when I thought the hard reset method was not working either. I later found out that it was because one of the two soft keys(usually the left) was not very responsive. When I tried again,this time pressing harder on the two soft keys, it worked.

Screen problems

I am using the ROM [ROM][29JAN10]Gen.Y D2X R2.1[WM6.1 21056][UC][SENSE2.5][WWE|GER|NLD|ITA|FRA|SPA] with Radio version:1.13.25.24
I have to mention that the problem begin using the ROM [ROM][22JAN10]Gen.Y D2 R5.3[WM6.1 21056][UC][SENSE2.1][WWE|GER|NLD|ITA|FRA|SPA].
I made a hard reset on my HTC Touch Diamond because the GPS was not working. After that I began to experience strange things with my device, the screen was starting blinking if I was pressing the action button or any button from the device - if I make a soft reset the device says ''HTC Touch Diamond'' ok, after that is the welcome screen of the ROM, but after that the screen of the device goes off and I need to press the power button several times to see anything on the screen. After that if I am trying to access anything using the buttons from the device, the image on the screen starts to blinking and only if I press the power button to turn off the screen and after that to press again the power button to turn on the screen, the screen comes to normal. Until making the hard reset I never had this kind of problems. What is happening with my device?
These look like software problems. Have you tried flashing a non-Gen.Y ROM?
~codeslicer
I would try that if I even could connect the device to my computer and be recognize. I don't know what happened either with the computer or either with the device because the device is not recognize by the computer.

HD7 reset not working

Here's the problem with my HTC HD7, I have used it for sometime and today I did a reset going to settings->about->reset. The phone came back straight to the home(tiles) screen without starting through the Windows setup screens. It then restarted by itself and after that it is pulling back all of my old contacts, old messages & mails. I also did a factory reset using the Volume Up/down & power buttons but the same story.
Anyone think of what's going on? do you think the internal memory corruption or something?
thanks in advance,
TZ
could try this......
Resetting using the hardware buttons
You can also use the buttons to perform a hard reset. This comes in handy if the screen is frozen and you can’t access the phone.
1. Turn the phone off. If it’s frozen or unresponsive, pull then replace the battery.
2. Press and hold the Volume Up and Volume Down buttons and power the phone back on.
3. Continue to hold Volume Up and Volume Down until a factory reset screen appears.

[Q] No Hard Reset

My HD7 is stuck on the start-up HTC screen. If left for a few mins. it goes to the screen showing Phone- USB cable -PC and thats it.
I tried hard reset: volume up/down held down + power on/off. No matter how long I hold these buttons down it does not go to the boot loader screen, infact it goes to the same screen as mentioned Phone-USB-PC.
When I hold down volume button + camera +power on/off the tri-colour screen appears for a few seconds but then does to the white screen saying "Enter USB Host Mode"
Zune comes up with error C101002E and trying to flash it with O2 rom the error 260, no comms
Can I do anything to restore this?
I've just found out it has no memory card! Would this stop it from booting past the start-up screen?
Yes I bought it as faulty, so I thought a reset would do it. Its not dead, far from it but I just need pointing in the right direction
Hold volume up + down at the same time and click power once while continuing to hold BOTH volume buttons...
If that doesn't work and u haven't hacked ur fone ibwould call for a replacement .... I'm sending mine back cuz mine is constantly freezing and rebooting by itself
Sent from my HTC Glacier using XDA App

Power button issue

I just discovered yesterday that my power button seem to be not working. Pressing it doesnt lock the screen and long pressing it doesnt bring up the power options. Tried wiping everything and still the issue remains. When I pull my battery and then insert it back the phone boots itself, as if the power button is pressed all the time (even though i can still click it and its not stuck). Ive been using rom toolbox for the power menu but choosing to turn off the phone makes my phone have a screen freeze, all other options work like reboot, fast reboot, reboot recovery etc. Anyone know how to fix this?
Edit: After a couple of days my power button is working again
Kcube989 said:
I just discovered yesterday that my power button seem to be not working. Pressing it doesnt lock the screen and long pressing it doesnt bring up the power options. Tried wiping everything and still the issue remains. When I pull my battery and then insert it back the phone boots itself, as if the power button is pressed all the time (even though i can still click it and its not stuck). Ive been using rom toolbox for the power menu but choosing to turn off the phone makes my phone have a screen freeze, all other options work like reboot, fast reboot, reboot recovery etc. Anyone know how to fix this?
Edit: After a couple of days my power button is working again
Click to expand...
Click to collapse
How did you get it to work? Or did it started working on it's on? Thanks
I've seen that happen on mine, due to a bad USB charge port. Replaced it, problem disappeared.
Any chance your device sometimes thinks it is docked to a docking station?
Inexpensive part to obtain, less than 10 dollars (usd), takes about 15 minutes or less to replace.
In the 2+ years I've had mine, I've gone through 4 of them LOL...I'm hard on charge ports I guess.
Kcube989 said:
I just discovered yesterday that my power button seem to be not working. Pressing it doesnt lock the screen and long pressing it doesnt bring up the power options. Tried wiping everything and still the issue remains. When I pull my battery and then insert it back the phone boots itself, as if the power button is pressed all the time (even though i can still click it and its not stuck). Ive been using rom toolbox for the power menu but choosing to turn off the phone makes my phone have a screen freeze, all other options work like reboot, fast reboot, reboot recovery etc. Anyone know how to fix this?
Edit: After a couple of days my power button is working again
Click to expand...
Click to collapse
It just started working again. When I turned off my phone to place my sim back and it didnt boot up automatically, I knew the power button is working again. Pressed the power button, device booted up and the issue is gone. I dont know if mh device thinks its docked, i dont have a docking station and ive never had problems with my charging port yet.
I've been using my N7000 for 2 years and this thing happened for 3-4 times. The lock button will be like stop working, sometimes it is like being press all the time and the problem will be sorted out by itself. Normally when this happens, the phone will be laggy and will reboot by itself. Is it a common thing for this phone?how do you get your phone fixed Kcube989?

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