Database Develop

What kind of glass is used?

Any idea if this is going to be gorilla glass?
I hate to be as hard as I am on my phones but, I have an unfortunate tendency to drop phones at least a few times over the course of a two year contract.
My captivate has held up amazingly but, I'm worried about a newer phone.

Snow_fox said:
Any idea if this is going to be gorilla glass?
I hate to be as hard as I am on my phones but, I have an unfortunate tendency to drop phones at least a few times over the course of a two year contract.
My captivate has held up amazingly but, I'm worried about a newer phone.
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Click to collapse
Well I Think If They Had Dragontail Or Gorilla They Would Have Been Boast Around Like "Hey, Look We Have DT Or Gorilla..." And Could Have Make An 'IMAGINARY' Video On Youtube Like Showing An Elephant Standing On The Phone But Nothing Happened Well Nope! I Think They Are Using The Same Glass As Others! Xperia S,P,U, Sola And So On!

Anime13 said:
Well I Think If They Had Dragontail Or Gorilla They Would Have Been Boast Around Like "Hey, Look We Have DT Or Gorilla..." And Could Have Make An 'IMAGINARY' Video On Youtube Like Showing An Elephant Standing On The Phone But Nothing Happened Well Nope! I Think They Are Using The Same Glass As Others! Xperia S,P,U, Sola And So On!
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Click to collapse
Man.. I thought I had found my phone for my December upgrade.
Prospects are surprisngly bleak on At&t :/
I just hesitate to use a phone that doesn't have gorilla glass.. My captivate has been beaten savagely and yet it still looks relatively great.

Aren't all manufacturers using some Corning variant of the gorilla glass these days? I know there are various grades of gorilla glass now, so that may be the question at hand.

The T got no gorilla glass at least accdg. to this article. http://www.gadgetreview.com/2012/08/xperia-t.html
I've got three to choose from on my next upgrade, note 2, the upcoming nexus, and T.
Tapatalked from my Ace 2

Durability is a prerequisite for me. I'm hopelessly clumsy. If the new nexus isn't cheap or the xperia t doesn't survive a drop test, and I'm sol.

Back glass isn't gorilla

http://www.reddit.com/r/nexus4/comments/146062/question_about_nexus_4_back_glass_material/
Thank you for contacting us.
I understand that you'd like to know whether the back side of Nexus 4 is made of Corning Gorilla Glass. I will certainly help you.
AdaptiveMesh, only front screen of Nexus 4 is made of Corning Gorilla Glass not the back. If you come across any other information that you'd like to pass along, please feel free to reply to this email.
Thanks,
XXXXX
The Google Play Support Team
But the real discussion is why Matias Duarte doesn't know shiet about his products

Not sure I trust anything Google Play support says anymore.
Sent from my Nexus 4 using xda app-developers app

So you guys believe in play store CS about this but not the shipping emails ?
Sent from my Nexus 4 using XDA Premium HD app

Sketchy.....
mahwaha said:
http://www.reddit.com/r/nexus4/comments/146062/question_about_nexus_4_back_glass_material/
Thank you for contacting us.
I understand that you'd like to know whether the back side of Nexus 4 is made of Corning Gorilla Glass. I will certainly help you.
AdaptiveMesh, only front screen of Nexus 4 is made of Corning Gorilla Glass not the back. If you come across any other information that you'd like to pass along, please feel free to reply to this email.
Thanks,
XXXXX
The Google Play Support Team
But the real discussion is why Matias Duarte doesn't know shiet about his products
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Click to collapse
There are videos on YouTube that test the scratch resistance of the back and it holds up just as fine as the front. i'll see if i can find the link.....
Update: Link added
https://www.youtube.com/watch?v=TAExzHJIHHE&feature=youtube_gdata_player

M0D3RNAFR0 said:
There are videos on YouTube that test the scratch resistance of the back and it holds up just as fine as the front. i'll see if i can find the link.....
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Might not be the best one but it is one:
http://www.youtube.com/watch?v=TAExzHJIHHE

trio151 said:
Might not be the best one but it is one:
http://www.youtube.com/watch?v=TAExzHJIHHE
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I updated my Post but here's the Link again.
https://www.youtube.com/watch?v=TAEx...e_gdata_player

Gorrila glass protects against keys,knives etc but against particles is where it fails. A substance such as sand would easily cause gorilla glass to scratch

I have two very small scratches on my phone one by the home key and the other above the nexus gonna put best skins ever over it when it arrives and hopefully they won't show anymore
Sent from my Nexus 4 using xda app-developers app

otariq said:
I have two very small scratches on my phone one by the home key and the other above the nexus gonna put best skins ever over it when it arrives and hopefully they won't show anymore
Sent from my Nexus 4 using xda app-developers app
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buy a differnt protector imo my BSE just arrived yesterday and there is no proxmity cutouts i wasnt happy

I've dropped tons of phones that weren't gorilla glass and they never cracked or scratched. Relax guys...
Sent from my Nexus 4 using xda app-developers app

noobdeagle said:
buy a differnt protector imo my BSE just arrived yesterday and there is no proxmity cutouts i wasnt happy
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I'll ask for a replacement if it is the old one mine shipped yesterday so hopefully it's a newer version. How long did yours take to arrive
Sent from my Nexus 4 using xda app-developers app

http://youtu.be/66-4uMQqerA
Matias Duarte at 4:15

InvalidUsername said:
Ya, he doesn't know ****. He also says that the edge material extends over the glass and forms a lip to protect it from drops. That's BS. I'm holding the phone in my hand right now and can see that it doesn't.
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Agreeing here, "Over the glass"... My ass!

InvalidUsername said:
Ya, he doesn't know ****. He also says that the edge material extends over the glass and forms a lip to protect it from drops. That's BS. I'm holding the phone in my hand right now and can see that it doesn't.
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he also said its not final hardware either

Confirmed, it is NOT gorilla glass, just talked with LG support, image is attached
https://twitter.com/Razer_X/status/276138556328652800/photo/1

Razer(x) said:
Confirmed, it is NOT gorilla glass, just talked with LG support, image is attached
https://twitter.com/Razer_X/status/276138556328652800/photo/1
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Wow...

Razer(x) said:
Confirmed, it is NOT gorilla glass, just talked with LG support, image is attached
https://twitter.com/Razer_X/status/276138556328652800/photo/1
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and there are others who have asked and were told both were gorilla glass. CSRs only know what they are told and what little of that there is isn't very reliable

Better order up that protection...

ryan92084 said:
and there are others who have asked and were told both were gorilla glass. CSRs only know what they are told and what little of that there is isn't very reliable
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I've contacted LG support again
michelle: Thank you for holding, I checked the phone specs and it seems that the actual front screen of the phone is made of Gorilla Glass only, the back or the back cover it is not.
Alessandro : thanks, i've talked with LG UK, and they told me it is gorilla glass
Alessandro : how's that possible?
michelle: Sorry about that, the back it is not. I will inform our engineers to correct that information
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Click to collapse

LG has been pretty clear about this since day 1, the back is not Corning Gorilla Glass. They have specifically informed reviewers in the press to not call the back gorilla glass. It is some other kind of hardened glass, either from Corning or another maker. Gorilla Glass is a brand name. Don't get hyped up on brands, they're near-meaningless.

fyi Sprint S4 does not include gorilla glass

So I have had 2 screens crack for no apparent reason. 1st replaced by costco under warranty. Second I send to samsung. Samsunf supervisor claims the sprint version as well as multiple other us carriers do not include gorilla glass. They discounted the repair from 200 down to 70 due to the confusion but warned me that the phane absolutely does not have gorilla glass and if it had they would without a doubt civer it under warranty.
Multiple samsung reps will confirm this. If you check on Sprints website you will see no mention of gorilla glass on the s4 either
James

Hell no want my money back....freak kind a glass is this.....I'm so pissed right now...
Sent from my SPH-L720 using xda app-developers app

I'm generally afraid of gorillas, so I'm happy with this news.
Sent from my SPH-L720 using Tapatalk 4

The S3 doesn't say Gorilla Glass either. Corning advertises it
http://www.corninggorillaglass.com/products-with-gorilla/samsung/Samsung-GALAXY-S4

All international versions of the s4 have gorilla glass. In US versions these versions do not. Verizon claims theirs does so yes it probably does.
James

cj10488 said:
All international versions of the s4 have gorilla glass. In US versions these versions do not. Verizon claims theirs does so yes it probably does.
James
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They all have Gorilla Glass. I repair the screens and get real intimate with the glass when taking them apart and they're all the same. Just played with a L720 and I545 and they both break with the same amount of force.
I know its not scientific but as best I can tell its the same glass.

Foch3 said:
They all have Gorilla Glass. I repair the screens and get real intimate with the glass when taking them apart and they're all the same. Just played with a L720 and I545 and they both break with the same amount of force.
I know its not scientific but as best I can tell its the same glass.
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Why the hell would the US variants not use the same glass as international. Doesn't seem logical to me. It would cost more money as you would have two different assembly lines, increasing the cost just to put a cheaper glass like the guys above us are saying.
Sent from my SPH-L720 using Tapatalk 4

Foch3 said:
They all have Gorilla Glass. I repair the screens and get real intimate with the glass when taking them apart and they're all the same. Just played with a L720 and I545 and they both break with the same amount of force.
I know its not scientific but as best I can tell its the same glass.
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How intimate do you get? Do you actually......hump the glass?
Sent from my SPH-L720 using Tapatalk 4

mjs2011 said:
How intimate do you get? Do you actually......hump the glass?
Sent from my SPH-L720 using Tapatalk 4
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I hope he's buying it dinner and drinks if he's humping.....it's the right thing to do.

Lmfaoo.. That's too funny.
Sent from my SPH-L720 using Tapatalk 4

Gorilla glass is scratch resistant...not scratch-proof or unbreakable.

No phone directly says Gorilla Glass anymore. Check tech specs on most phones and for the most part they say scratch resistant glass.
In the US, Gorilla Glass is no longer a selling point as it once was. A few years ago when it was new everyone asked about it. No one really asks this anymore. I have had maybe 1 person ask about gorilla glass in the last 6 months. The focus is resolution, camera and extras. Those are what providers focus their info on.
If you compare these screens vs normal glass screens (cheap ebay replacements) there is a noticable difference. From thickness (check with a micrometer) to strength and weight. A real gorilla glass screen is a hair thicker than glass but noticably heavier.
Sent from my SPH-L720 using xda app-developers app

Pretty much any phone these days is made with some form of chemically-treated scratch-resistant glass, with or without the "gorilla" branding.
Sent from my SPH-L720 using XDA Premium 4 mobile app

All US S4's have Gorilla Glass 3. Just confirmed with Samsung on the phone and with a Sprints Phone Rep. Not on the phone with a desk jockey. But the actual Rep for phones. No one brags anymore about Gorilla Glass as its just common knowledge. But it's there and part #'s prove it. Samsung stated basicly the same thing. All S4's have GG3. Its standard and they would not deviate from that for any reason.
Sent from my SPH-L720 using xda app-developers app

Glad to hear it is GG3 because everytime one of my customers at work flaunts their iPhone, I say, "can you do this?" And proceed to hammer my phone with my car key. Took two years to break my Epic 4G that way... lol
Sent from my SPH-L720 using xda app-developers app

Well understand that metal is softer than glass. So it won't scatch it but it can scratch the top layer that is there to prevent finger prints and stuff. I'm not sure how to spell it so I won't attempt but I'm sure someone else knows.
Sent from my SPH-L720 using xda app-developers app

eskomo said:
All US S4's have Gorilla Glass 3. Just confirmed with Samsung on the phone and with a Sprints Phone Rep. Not on the phone with a desk jockey. But the actual Rep for phones. No one brags anymore about Gorilla Glass as its just common knowledge. But it's there and part #'s prove it. Samsung stated basicly the same thing. All S4's have GG3. Its standard and they would not deviate from that for any reason.
Sent from my SPH-L720 using xda app-developers app
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Good to know - thanks for the research

The only thing it is, is an "Oleophobic" coating on the glass for scratches, prints, things like that. That is why if you see some older or lower end phones once the coating deteriorates you can see like blemishes and scratches that seem to look like there almost in the paint or under the glass. Really common wither older iPhone screens.

Although I know this has been addressed just to reiterate. .. I am a sprint Rep myself and yes the S4 (all versions) does contain the GG or Gorilla Glass. Anyone think we can get a Cleaner out here to close down this thread. No offense CJ I am sure were just trying to help and get info you were told out there. But unfortunately everyone doesnt know their stuff ( as I'm sure you now know) this is how false information gets around.
Sent from my SPH-L720 using Tapatalk now Free

GramKrackr said:
The only thing it is, is an "Oleophobic" coating on the glass for scratches, prints, things like that. That is why if you see some older or lower end phones once the coating deteriorates you can see like blemishes and scratches that seem to look like there almost in the paint or under the glass. Really common wither older iPhone screens.
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"Oleophobic" just means that the screen is fingerprint resistant (it repels grease to some degree). It doesn't have anything to do with scratch protection.
Sent from my SPH-L720 using XDA Premium 4 mobile app

The Note 4 uses Gorilla Glass 4

So this is a nice surprise. Apparently, the Galaxy Alpha as well as the Note 4 are using the recently announced Gorilla Glass 4.
http://www.gsmarena.com/samsung_galaxy_alpha_features_corning_gorilla_glass_4-news-10441.php
Aside from Alpha, the recently announced Samsung Galaxy Note 4 also features GG4.
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Info on GG4
http://www.gsmarena.com/corning_unveils_new_tougher_gorilla_glass_4-news-10265.php
Press release (only about the Alpha)
http://www.corninggorillaglass.com/en/news/News Releases/321
Note 4 product page at Corning's
http://www.corninggorillaglass.com/en/products-with-gorilla/samsung/samsung-galaxy-note-4
How did they manage to keep this a secret, I have no idea...

Dat Noob said:
So this is a nice surprise. Apparently, the Galaxy Alpha as well as the Note 4 are using the recently announced Gorilla Glass 4.
http://www.gsmarena.com/samsung_galaxy_alpha_features_corning_gorilla_glass_4-news-10441.php
http://www.gsmarena.com/corning_unveils_new_tougher_gorilla_glass_4-news-10265.php
http://www.corninggorillaglass.com/en/news/News Releases/321
How did they manage to keep this a secret, I have no idea...
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Click to collapse
Where does it say the Note 4 has it also? I can only see the Alpha has it?
Edit, just found it. Funny that there was a thread in here where people were saying it scratched easier than other phones lol.

Nothing in that article says anything about the Note 4 having Gorilla Glass 4. It says samples soon and devices next year.

rcobourn said:
Nothing in that article says anything about the Note 4 having Gorilla Glass 4. It says samples soon and devices next year.
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It says it at the bottom of this article.
http://m.gsmarena.com/samsung_galaxy_alpha_features_corning_gorilla_glass_4-news-10441.php

At the end of the first article from gsmarena:
Aside from Alpha, the recently announced Samsung Galaxy Note 4 also features GG4.
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Also, on Corning's website:
http://www.corninggorillaglass.com/en/products-with-gorilla/samsung
Don't know why they choose the Alpha as poster boy...

Ah, the URLs were run together, thought there was only one article. Cool if true, although I am a little suspicious; it is mentioned as sort of an aside without attribution.
I recall seeing GG3 on the spec list at some point, but that doesn't mean much.

rcobourn said:
Ah, the URLs were run together, thought there was only one article. Cool if true, although I am a little suspicious; it is mentioned as sort of an aside without attribution.
I recall seeing GG3 on the spec list at some point, but that doesn't mean much.
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it's not mentioned as an aside:
http://www.corninggorillaglass.com/en/products-with-gorilla/samsung/samsung-galaxy-note-4

http://www.corninggorillaglass.com/en/products-with-gorilla/samsung/samsung-galaxy-note-4
Confirmation from Corning the Note 4 uses Gorilla Glass 4.Thats a really nice Suprise!

That's good to know, perhaps that's the reason why when the metal pin (used on adjusting weights in the weightlifting machine we own) fell about 3 feet straight to my phone screen, only the thin film on top of it got scratched, I almost got a heart attack when I saw that heavy pin plunge straight to my phone screen
*edit
I just read the article from the corning site, does this mean that only phones made past nov20 get the glass or do they mean that other phones outside of the phones mentioned like the iPhone 6 and Galaxy Note 4/edge /alpha would get the glass because I bought the phone last Nov 17
It's an exynos 910 C though

So I have managed to scratch Gorilla Glass 4 without really doing anything with the phone, nice. The scratch appeared shortly after I bought the phone - I didn't even put it in my pocket or anything.

^Awww, this is my first really good phone that's cutting edge for its year so I'm really protective of it, I'm planning to buy a tempered glass protector for it, and recommendations?
I was happy to find out that there weren't any scratches at all on my phone screen after the weight training machine pin (is there a real term for this) fell straight on to the phone screen

Beware Note4's Screen protection

Hi all,
For those of you cares about scratches on your screen; you'd better put on a screen protector.
Upon noticing a tiny little one centimetre scratch on my phone I am outraged to find that it is no where to be found in the listed Official $am$ung Specifications for this phone, the Corning Gorilla Glass 4 announced on 20/Nov/2014, as a feature.
As a matter of fact that such protection mechanism is of right now industry wide standard practice. And as to why I find a tiny little scratch on my phone is evidence that $am$ung did not employ a proper screen protection on this massively expensive cellphone MADE CHEAPLY.
As a result those of you who might not be aware should check to see if your cellphone's screen contains little to many scratches. At least with my cellphone I find that the screen protection was inadequate due to this scratch. To bring all of you reading this to the attention of my phone being "Made in Vietnam"; could it be a reason why $am$ung did not include and mention Corning Gorilla Glass 4 in its specifications website. Such a product is a shame for $am$ung to announce the release to its consumers. The fact is now clear that $am$ung's Note4 is a overpriced product with incompetent design and after sales services, ie, firmware update delay and rumours in the media. Evidently, as seen on this forum there were clones and fakes of this cellphone which degrades the name and value of it to the lowest in comparison to other major companies and brands of smartphones and tablets.
Further more to this outrage upon less then three months (since 17/Oct/2014) of the release of Note 4, it has already made news the new Note 5 is coming soon.
This is almost like that $am$ung has admitted that this Note 4 is an utter failure and would kindly likely to stop production and support of any of its variants in favour of a New Market segment to the new Note 5. This is all nothing but to drain the global economy on a massive scale of smartphone markets and buyers. As a propaganda of the product from this company, it could have ruined its long built reputations.
Who would want a expensive smartphone without sufficient screen protection ? And now with such discovery, this leads to the conclusion that Note4 is nothing more than a piece of expensive rip-off cheaply built low quality product with a screen that is easily scratched.

Gorilla glass 4 is not a sapphire or diamond and it is scratched by sand for example. You can't blame Samsung for content of your pockets. If I could afford to have a few loose diamonds in my pockets, I wouldn't worry about little scratch.
Sent from my SM-N910T using XDA Free mobile app

........What the heck did I just read?
Let's break things down, shall we?
- NO phone screen is scratch-proof! NONE! Any form of Gorilla Glass is scratch-resistant, but it's just that - resistant! That means scratches can still happen. I also can pretty much guarantee that any other phone you may have had without a screen protector would have small, micro-scratches. Deny it all you want, but as I stated originally, no phone display is scratch-proof.
- Regarding lack of firmware updates, obviously you've never owned a Samsung device (or most other non-Nexus device). Has HTC released Lollipop everywhere for the HTC One (M8)? No. LG G3? Only rolling out in select markets. Heck, even Moto hasn't updated all their Moto X (2014) devices yet, and those are about as close to stock Android as you can get! Part of the blame is on the manufacturer, part on the carriers. So if you think Samsung is alone here, think again!
- Regarding a "cheaply-made" device, it's built better than previous Samsung devices! Sure, an iPhone may seem better built, but it has its own share of problems ("bendgate" anyone?)
- With regards to talk of a Note 5, guess what? A new Note appears every year around October! Just like a new Nexus, a new iPhone, a new HTC One, etc. Any rumor now is incredibly early, and thus is almost pointless to speculate on.
In short, sounds like someone just wanting to rant and be a troll because they didn't bother protecting their expensive phone like they should have. You won't get much sympathy here, as there's really nobody else to blame but yourself. Not Samsung, you.

Corning have said themselves it uses Gorilla Glass 4.Its listed on their website .
http://www.corninggorillaglass.com/en/products-with-gorilla/samsung/samsung-galaxy-note-4
As another poster said, Gorilla Glass isn't 100% scratch resistant, it gives protection but you can still get scratches on the screen.
Anyway, there's no way Corning would list the product as having GG4 if it didn't, that would be commercial suicide.
Also, why would it being made in Vietnam mean it would be of lesser quality?!
:facepalm:

All credibility was lost when you decided to type '$am$ung'.
If you're going to complain, at least be adult about it.
Sent from my SM-N9100

I've have my Note 4 since launch with no screen protection and Not a since scratch.

darekz said:
Gorilla glass 4 is not a sapphire or diamond and it is scratched by sand for example. You can't blame Samsung for content of your pockets. If I could afford to have a few loose diamonds in my pockets, I wouldn't worry about little scratch.
Sent from my SM-N910T using XDA Free mobile app
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lol
The fact is that you don't even know what kind of glass is implemented on this device.

Devhux said:
........What the heck did I just read?
Let's break things down, shall we?
- NO phone screen is scratch-proof! NONE! Any form of Gorilla Glass is scratch-resistant, but it's just that - resistant! That means scratches can still happen. I also can pretty much guarantee that any other phone you may have had without a screen protector would have small, micro-scratches. Deny it all you want, but as I stated originally, no phone display is scratch-proof.
- Regarding lack of firmware updates, obviously you've never owned a Samsung device (or most other non-Nexus device). Has HTC released Lollipop everywhere for the HTC One (M8)? No. LG G3? Only rolling out in select markets. Heck, even Moto hasn't updated all their Moto X (2014) devices yet, and those are about as close to stock Android as you can get! Part of the blame is on the manufacturer, part on the carriers. So if you think Samsung is alone here, think again!
- Regarding a "cheaply-made" device, it's built better than previous Samsung devices! Sure, an iPhone may seem better built, but it has its own share of problems ("bendgate" anyone?)
- With regards to talk of a Note 5, guess what? A new Note appears every year around October! Just like a new Nexus, a new iPhone, a new HTC One, etc. Any rumor now is incredibly early, and thus is almost pointless to speculate on.
In short, sounds like someone just wanting to rant and be a troll because they didn't bother protecting their expensive phone like they should have. You won't get much sympathy here, as there's really nobody else to blame but yourself. Not Samsung, you.
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The fact is that the device should be scratch proof as with many other devices I own previously. Like Asus TF700T, Samsung Galaxy S3, S4, and S5, iPad 3, 4, Air and Air 2. I don't have any problems with screen protection on these devices.
Despite any slow updates, I do not object that such important updates require multiple processes, however, when it comes to priority on servicing its customers none of its models updates should be in a serial manner but as a parallel. That's to say this process should be consistent not intermittent.

smdh

Batfink33 said:
Corning have said themselves it uses Gorilla Glass 4.Its listed on their website .
http://www.corninggorillaglass.com/en/products-with-gorilla/samsung/samsung-galaxy-note-4
As another poster said, Gorilla Glass isn't 100% scratch resistant, it gives protection but you can still get scratches on the screen.
Anyway, there's no way Corning would list the product as having GG4 if it didn't, that would be commercial suicide.
Also, why would it being made in Vietnam mean it would be of lesser quality?!
:facepalm:
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I am not satisfied with the screen protection compared with older products which I own previously and had no screen protections problems.
The fact is that generally if it is made with quality then I should not have seen a scratch on the screen.
And if it is made in Vietnam I am only speculating as to why they have chosen this route and produces a screen which is capable of being scratched easily.

kinghu said:
All credibility was lost when you decided to type '$am$ung'.
If you're going to complain, at least be adult about it.
Sent from my SM-N9100
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Tell me what's __wrong__ and immature (as you suggested) with $am$ung ?
This is the fact that a unhappy user does not like to type its name in the proper form.

ciscostud said:
I've have my Note 4 since launch with no screen protection and Not a since scratch.
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And how does this justify that Samsung did not list the type of screen protection on its specifications web page??

tauzins said:
smdh
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Tell me, do you put a screen protector on your phone or not?

Redefined301 said:
Tell me, do you put a screen protector on your phone or not?
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Oh yeah and don't tell me that you can not complain because Samsung did not officially list the type of screen protection on their specifications web page.
And if you do scratch your phone unconsciously, should you mind that Samsung did not want to provide a proper screen protection nor do they want to tell you exactly what is the form of screen protection they have implemented on Note 4. But, instead leave you to wonder what screen protection is on the phone and let's wander into third party websites which lists the device as with Corning Gorilla Glass 4.
The fact is that Samsung did not formally acknowledge that this device has Corning Gorilla Glass 4.
Mind you, if you do get a scratch on your screen, how would you feel about your new device being scratched and becoming ugly and do not look like new.

We're not your enemies here - take a breath. Clearly you're upset and feel wronged or deceived in some way.
Vote with your wallet and buy an alternate brand next time.
For what it's worth, I'm pleasantly surprised at how well-built my Note 4 is. It doesn't have a single scratch or scuff on the screen of any kind. I keep it in my pockets and leave it on surfaces without a thought. It's also survived three heavy hits onto solid tiled floors from about one metre without so much as a ding on the band or anywhere else. I don't have any case or screen protector either.
By contrast, my old 5s hit the same tiled floor from a lesser height and had two significant dents in the alu band and looked like the screen was about to submit at any moment.
This is not meant as a boast but rather to say my experience is different to yours.
Sent from my SM-N9100

How is it Samsungs fault that you, by not fitting a screen protector, have scratched your phone?
I don't use screen protectors. If the screen gets scratched, it's my fault. Take some responsibility and stop blaming others.

andythilo said:
How is it Samsungs fault that you, by not fitting a screen protector, have scratched your phone?
I don't use screen protectors. If the screen gets scratched, it's my fault. Take some responsibility and stop blaming others.
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As everybody said, nothing is scratch resistant...just use a screen protector and that's it.
BTW i had mine for 2 months and no scratch or whatsoever

... And the important takeaway here is that no company has a scratch-proof screen. Just because you never noticed a scratch on a previous device does not mean it was scratch-proof. No company has ever made such a claim either, because they know they'd be sued pretty darn quick for false advertising.

andythilo said:
How is it Samsungs fault that you, by not fitting a screen protector, have scratched your phone?
I don't use screen protectors. If the screen gets scratched, it's my fault. Take some responsibility and stop blaming others.
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lol
I am not saying that, but they did not list it in the specs, how do you know what do you get?

Ashatar said:
As everybody said, nothing is scratch resistant...just use a screen protector and that's it.
BTW i had mine for 2 months and no scratch or whatsoever
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Totally defeats the purpose of Corning Gorilla Glass by using a screen protector.