There's an issue with some Tmobile Note4 phones where it requires to lightly shake the phone to reset the accelerometer/gyroscope sensors after starting the Camera app. It appears to be caused by something that tmobile added to Samsung's Note4 Kitkat ROM.
https://support.t-mobile.com/thread/82905
http://forums.androidcentral.com/samsung-galaxy-note-4/452750-note-4-camera-focus-problem.html
People who start the phone in safe mode avoid the issue (which doesn't load all extra services).
Has anyone figured out what tmobile background service/process (or setting) may be inadvertently interfering with the Camera app?
I've been through four T-Mobile Note 4's for various reasons. All four of them "did not" contain any Camera Focus Issues (Manufacturing Dates of Late November, 2014 and mid-December, 2014). If the focus corrects itself after shaking the phone, then it could very well be a hardware issue. I remember this issue being common in Late October - Early November Assembly Dates.
Have you tried every light condition? Indoors and Outdoors?
mkanet said:
There's an issue with some Tmobile Note4 phones where it requires to lightly shake the phone to reset the accelerometer/gyroscope sensors after starting the Camera app. It appears to be caused by something that tmobile added to Samsung's Note4 Kitkat ROM.
https://support.t-mobile.com/thread/82905
http://forums.androidcentral.com/samsung-galaxy-note-4/452750-note-4-camera-focus-problem.html
People who start the phone in safe mode avoid the issue (which doesn't load all extra services).
Has anyone figured out what tmobile background service/process (or setting) may be inadvertently interfering with the Camera app?
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My camera sucked at focusing when shooting video or taking pictures. I thought it was normal till I factory reset it and now it works way better. As it should it focuses great. Now I don't have to manually be tapping and crap.
The problem isn't there in safe mode (only core system without tmobile addons) or with other non-stock roms. It would be more likely a setting/app that causes this; and, specific to tmobile. If it was a hardware issue, there would most likely be other problems associated with the hardware sensors (affecting other apps depending on the sensors); or, other random focus issues (which there aren't any).
arjun90 said:
I've been through four T-Mobile Note 4's for various reasons. All four of them "did not" contain any Camera Focus Issues (Manufacturing Dates of Late November, 2014 and mid-December, 2014). If the focus corrects itself after shaking the phone, then it could very well be a hardware issue. I remember this issue being common in Late October - Early November Assembly Dates.
Have you tried every light condition? Indoors and Outdoors?
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There's another thread in the International Note 4 General Area discussing the same exact problem. This could be isolated to certain devices depending on date of make and assembly. Most Note 4's were Made in Vietnam this time around, and could be a problem exclusive to the Vietnamese Assembly.
mkanet said:
The problem isn't there in safe mode (only core system without tmobile addons) or with other non-stock roms. It would be more likely a setting/app that causes this; and, specific to tmobile. If it was a hardware issue, there would most likely be other problems associated with the hardware sensors (affecting other apps depending on the sensors); or, other random focus issues (which there aren't any).
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Thanks for letting me know. Could you point me to that thread? I could only find Tmobile/Sprint/ATT Note4 threads. I tried searching but, only get the thread I started.
http://forum.xda-developers.com/note-4/general/galaxy-note-4-edge-blurry-camera-t2973493
mkanet said:
Thanks for letting me know. Could you point me to that thread? I could only find Tmobile/Sprint/ATT Note4 threads. I tried searching but, only get the thread I started.
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It looks like they're describing a different issue. The issue that I'm describing isn't at all related to light conditions. It actually focuses perfectly and quickly under any circumstances I've tried... as long as when the camera app is first opened up with a slight shaking motion.
The issue I'm having... also other people are having... same exact... except seems like it's affecting only tmobile.
Unless... theres a hardware issue that affects tmobile and the International versions differently.
Seems like the same issue. Moderators had consolidated that thread and is now a petition for Samsung to acknowledge and correct the problem. Not the vast majority of users. I don't have this issue. It seems that many were affected though. Might want to forward your query on that thread to get some further feedback.
mkanet said:
It looks like they're describing a different issue. The issue that I'm describing isn't at all related to light conditions. It actually focuses perfectly and quickly under any circumstances I've tried... as long as when the camera app is first opened up with a slight shaking motion.
The issue I'm having... also other people are having... same exact... except seems like it's affecting only tmobile.
Unless... theres a hardware issue that affects tmobile and the International versions differently.
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I kind of expected more responses about this focus issue.
I think many international owners are resorting to a petition to Samsung.
heyjoojoo said:
I kind of expected more responses about this focus issue.
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Click to collapse
My understanding of the International issue is that it's related to certain conditions (like lighting conditions) that have focus issue(s). The specific issue I mentioned doesnt appear to be near as severe. I just do a light movement of the phone after starting the camera app for the first time. The camera continues to function as it should; with sharp pictures (autofocuses very fast); even in darker scenes. What I'm afraid of is the fix for the international note 4 may not fix the tmobile version issue; unless the two issues are related to the same sensor issue; but symptoms are different on Tmobile verses International versions.
Thanks for clarifying. My camera sensor doesn't move intermittently erratically like some have described on the T-Mobile forum . Either the issues you're facing are connected to what the international thread is discussing about or could be isolated as well. The irony is that the international version is mainly manufactured in Vietnam like the T-Mobile version. Perhaps, it's batch related. Are the cameras calibrated prior to packaging? I don't see further discussion on this on the T-Mobile forum, suggesting, that a select handful of owners are experiencing this. Perhaps contacting T-Mobile's forum or writing to John Legere may be helpful.
mkanet said:
My understanding of the International issue is that it's related to certain conditions (like lighting conditions) that have focus issue(s). The specific issue I mentioned doesnt appear to be near as severe. I just do a light movement of the phone after starting the camera app for the first time. The camera continues to function as it should; with sharp pictures (autofocuses very fast); even in darker scenes. What I'm afraid of is the fix for the international note 4 may not fix the tmobile version issue; unless the two issues are related to the same sensor issue; but symptoms are different on Tmobile verses International versions.
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Click to collapse
There are probably only a handful of people who were motivated enough to even post online; let alone posting in the right forum/thread. Personally, I'm not very motivated spend any more time on this; considering I have a somewhat reasonable fix (takes less than a second to get the camera fully operational). I'd probably replace my NOTE 4 with a different one if the issue affected the pictures I took.
arjun90 said:
Thanks for clarifying. My camera sensor doesn't move intermittently erratically like some have described on the T-Mobile forum . Either the issues you're facing are connected to what the international thread is discussing about or could be isolated as well. The irony is that the international version is mainly manufactured in Vietnam like the T-Mobile version. Perhaps, it's batch related. Are the cameras calibrated prior to packaging? I don't see further discussion on this on the T-Mobile forum, suggesting, that a select handful of owners are experiencing this. Perhaps contacting T-Mobile's forum or writing to John Legere may be helpful.
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That's correct. You should try a replacement, doesn't hurt, as I've checked four T-Mobile variants in December, which didn't have the issue. I had an AT&T Note 4 (Manufactured November 6th) having the issue and the screen had to be repeatedly tapped (as this would force the camera sensor to physically move and readjust) to alleviate the focus issue.
mkanet said:
There are probably only a handful of people who were motivated enough to even post online; let alone posting in the right forum/thread. Personally, I'm not very motivated spend any more time on this; considering I have a somewhat reasonable fix (takes less than a second to get the camera fully operational). I'd probably replace my NOTE 4 with a different one if the issue affected the pictures I took.
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Click to collapse
mkanet said:
My understanding of the International issue is that it's related to certain conditions (like lighting conditions) that have focus issue(s). The specific issue I mentioned doesnt appear to be near as severe. I just do a light movement of the phone after starting the camera app for the first time. The camera continues to function as it should; with sharp pictures (autofocuses very fast); even in darker scenes. What I'm afraid of is the fix for the international note 4 may not fix the tmobile version issue; unless the two issues are related to the same sensor issue; but symptoms are different on Tmobile verses International versions.
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Click to collapse
I have this exact same issue. I have factory reset, ODIN reset, and flashed multiple roms (including ones based on Canadian variant--ARCADIA). The issue exists in all of them. Open camera to a blurry viewfinder. It stays blurry until I give it a quick movement once or twice, and then it focuses correctly until the next time I go in. It's really annoying and completely ruins the opportunity for quick snaps. I can't decide if I want to go for a replacement (bought from TMO store) because I have tripped Knox and don't know if they'll even give me a new one in return.
EDIT: My point is that it's not TMO software because it happens with Canadian roms too.
having same issue where I need to shake the phone to get the device to focus.
Didn't seem to notice the problem till a couple days later though.
Same issue here. So I guess "shake to focus" isn't a feature?
Sent from my SM-N910T using XDA Free mobile app
Same issue with me. Just got a warranty replacement through T-Mobile. The replacement has no focusing issues now. Obviously a hardware issue which needs to be addressed.
DroidOnRoids said:
Same issue with me. Just got a warranty replacement through T-Mobile. The replacement has no focusing issues now. Obviously a hardware issue which needs to be addressed.
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Were you in the 14 day return window?
Sent from my SM-N910W8 using XDA Free mobile app
Related
Just posting to see if any of our QUALCOMM variants are experiencing what the International versions are. Mine is working amazingly well no sign of an issue yet. Anyone else facing anything like what's going on with the exynos? I'm optimistic yet cautious about ours.
galaxy4mylife said:
Just posting to see if any of our QUALCOMM variants are experiencing what the International versions are. Mine is working amazingly well no sign of an issue yet. Anyone else facing anything like what's going on with the exynos? I'm optimistic yet cautious about ours.
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In regard to what? Spontaneously turning into a fire ball?
Sent from my SM-N930F using Tapatalk
galaxy4mylife said:
Just posting to see if any of our QUALCOMM variants are experiencing what the International versions are. Mine is working amazingly well no sign of an issue yet. Anyone else facing anything like what's going on with the exynos? I'm optimistic yet cautious about ours.
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Yes your thread is vague and honestly simply go through the forum and see the threads of people complaining. Not sure why you would create a new thread for this or make it more specific. IJS
First off no need to be rude. Second I'm not sure why you care so much about a question I asked must be keeping you up at night so I apologize for that...... I was talking about the using the phone for a few days and it becoming a brick like several international versions are experiencing. But thanks for showing me how rude everyone can be at 8:50am...
Probably quiet few people on t-mo forum don't frequent international forum, myself included, so may not be aware of specific issues there, so lets all come down and have intelligent conversation, since IMO OP question is legit as long as it is properly explained. Sooo, as far as I know there were few complains about lagging, poor battery life and couple QC issues , which BTW none of them I experienced. Personally I have not seen any brick post on this forum, which is strange since we already have root and there is plenty of people who can't follow simple directions, sometimes myself included. Anyway I wouldn't worry too much, phone is on warranty and there will always be some quality control issues. Are you sure those are not user related, like trying to root without a clue, or taking underwater photography on your scuba dive? People don't always tell whole story. If you don't have N7 yet, wait until dust clears, if you do, just enjoy it, life's too short.
galaxy4mylife said:
First off no need to be rude. Second I'm not sure why you care so much about a question I asked must be keeping you up at night so I apologize for that...... I was talking about the using the phone for a few days and it becoming a brick like several international versions are experiencing. But thanks for showing me how rude everyone can be at 8:50am...
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It's not a matter of rude, mate. There's multiple things that your cryptic "same prob as intl versions" could be...a little more clarity is all that was needed...
Sent from my SM-N930F using Tapatalk
---------- Post added at 09:15 AM ---------- Previous post was at 09:14 AM ----------
But to answer, that's a Exynos issue thus far, and nitric had been reported for Qualcomm models
Sent from my SM-N930F using Tapatalk
Exactly, no rudeness seen in this thread its just if you're going to ask a question at least have it make sense. With further explanation from other parties it seems we now may have a better understanding of what OP originally meant to say. :good:
It appears that the problem starts after the first OTA update samsung released from what I have read. I hope if Tmobile releases it, it will be a later build if infact the software is too blame. I'm usually first to update but I may play it safe and wait a day or so when it's released to us. And in regards to the user error in regards to the problem. The phone apparently will start to freeze and reboot and then get stuck in reboot cycles and when you attempt a factory reset in the OS or recovery the phone becomes unusable. Samsung isn't sure of its hardware or software yet. That's why I'm optimistic but cautious about ours.
Good to know, if that's the case we could postpone updates and see if any problems are reported. It wouldn't be first time updates create more problems than fixes. Few yrs ago I updated my Asus computer BIOS, despite reading other people having problem (I assumed user errors). It took me 1 week and $20 hardware just to boot up, never mind countless hours of Google search, the BIOS was completely hosed on certain hardware, which I happened to have. Never bricked the phone with updates yet, but more often than not, stuff stops working the way it should, so waiting few days may be best option. Love the phone, would hate to loose it even for few days.
Well samsung had stopped shipping the note 7 due to them needing more "quality control testing" havent said why yet or what markets they are delayed in.
The article I read said Samsung stops shipping in Korea, no official reason given, except better QC, so everything else could be speculation which for now seems to point to battery as culprit. My phone gets pretty hot, when on fast charge, so I disabled it for now. But I'm thinking if the connection is not perfect, it could cause problems. I think the phone is charging at something over 10 Watts, my soldering iron is 30W.
i've been very happy with my note 7 so far. i luckily havent come across any of the issues some other ppl in this forum have. i did read about the international note 7 bricking randomly and not being able to factory restore it. but there havent been any reports of the qualcomm version doing that. so the exynos is faster and less lag but there's a chance of a random brick and the qualcomm doesnt brick but many complaints about ui lag. seems samsung hasnt been able to get either right so far. it's definitely a QC issue because it's random units these things are happening to. every manufacturing process has some QC issues come up but they want to keep that below a certain percentage. this seems to be above that percentage.
freebee269 said:
i've been very happy with my note 7 so far. i luckily havent come across any of the issues some other ppl in this forum have. i did read about the international note 7 bricking randomly and not being able to factory restore it. but there havent been any reports of the qualcomm version doing that. so the exynos is faster and less lag but there's a chance of a random brick and the qualcomm doesnt brick but many complaints about ui lag. seems samsung hasnt been able to get either right so far. it's definitely a QC issue because it's random units these things are happening to. every manufacturing process has some QC issues come up but they want to keep that below a certain percentage. this seems to be above that percentage.
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Well i have 7 days to exchange in store before I need one shipped so I'm hopeful it will last haha. On the topic of lag I don't notice alot in fact I think it does alot of things faster then my s7 edge for example when I start up I can enter my pin right away my s7 edge didn't even register a keypress for quite a few seconds after it popped up. This I can get into the phone in no time.
I'm experiencing the below with my TMO | Onyx black | Made in China (apparently there are 3 countries making them, china, korea, vietnam)
Running hot for no reason
Poor battery life
UI lag
Poor touch screen sensitivity - 1 in 5 key presses when typing is lost and other various touch recognition drop outs
If it's running hot, very possible some software crashed and its looping. First thing I would do is restart, then check battery screen to see what using it the most, maybe download something like 3C toolbox for better picture. Just make sure you're not in some particular spot where reception is spotty and it constantly goes in and out of network or keep switching towers.
Well though it doesn't sound like ours will be part of it I just read that Samsung will be recalling the note 7 in several markets due to a faulty battery used during manufacturing. Though more information will be provided in the next few days from Samsung. http://www.sammobile.com/2016/09/01/galaxy-note-7-recall-will-reportedly-be-announced-soon/
If the battery was the issue, it would be so much simpler on the older, non sealed models like S5, which was water proof and had easy battery access. All would they had to do is mail new batt. to customers. Maybe some good comes out of this, like easy to open back in the future.
The only issue i have had is with users stating there are issues. Out of all the Samsung phones i have had 10 plus this is by far the best.
Now appears that the recall will be global. And samsung is in talks with the carriers on how to go about returning and exchanging phones already sold. Never had to deal with a phone recall before.
nonmindo said:
I'm experiencing the below with my TMO | Onyx black | Made in China (apparently there are 3 countries making them, china, korea, vietnam)
Running hot for no reason
Poor battery life
UI lag
Poor touch screen sensitivity - 1 in 5 key presses when typing is lost and other various touch recognition drop outs
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Click to collapse
I have had all of those issues on top of no signal for long periods and I just got the phone yesterday. I have had every Note except the 4 with none of these issues. Pretty disappointed.
The M20P is a great phone in many ways but I'm throwing in the towel. At this point I really wish I had held onto my P20P.
I can't trust this phone as a daily driver because of intermittent issues where phone calls go straight into voicemail without the phone ever ringing. It's not like I'm missing the calls because multiple people have reported that when they called it went straight to voicemail with no ringing.
There was some theorizing in a separate thread that the issue might be due to a compatibility issue with the T-Mobile network here in the United States (where the M20P isn't officially sold or supported) but I have found owners in other countries complaining about the same problem .
I've tried numerous fixes from experimenting with the APN and network settings, turning off raise to wake and voice answering settings, using performance mode, using Shortcut Maker to disable the hidden Wi-Fi calls menu, turning off power optomization for all apps, giving call related apps unlimited data access, disabling Power Genie with ADB--and every time it seems like the problem might be fixed it eventually happens again.
I previously owned both the M10P and P20P and never ran across the issue on either phone. I'm not sure if this is happening because of MIUI 9 or the way Huawei is implementing Android Pie or if it is only specific to this model but as much as I like the M20P I can't use it as my daily driver if I can't trust it to ring every time I receive a call.
I'm not a fan of Samsung phones, One Plus or Google Pixels so I'm looking at probably getting a Xiaomi MI 9 and relegating this to the back up phone status currently occupied by my Mix 2S.
Maybe the problem will get fixed in the 9.1 update but I can't keep missing calls.
jhs39 said:
The M20P is a great phone in many ways but I'm throwing in the towel. At this point I really wish I had held onto my P20P.
I can't trust this phone as a daily driver because of intermittent issues where phone calls go straight into voicemail without the phone ever ringing. It's not like I'm missing the calls because multiple people have reported that when they called it went straight to voicemail with no ringing.
There was some theorizing in a separate thread that the issue might be due to a compatibility issue with the T-Mobile network here in the United States (where the M20P isn't officially sold or supported) but I have found owners in other countries complaining about the same problem .
I've tried numerous fixes from experimenting with the APN and network settings, turning off raise to wake and voice answering settings, using performance mode, using Shortcut Maker to disable the hidden Wi-Fi calls menu, turning off power optomization for all apps, giving call related apps unlimited data access, disabling Power Genie with ADB--and every time it seems like the problem might be fixed it eventually happens again.
I previously owned both the M10P and P20P and never ran across the issue on either phone. I'm not sure if this is happening because of MIUI 9 or the way Huawei is implementing Android Pie or if it is only specific to this model but as much as I like the M20P I can't use it as my daily driver if I can't trust it to ring every time I receive a call.
I'm not a fan of Samsung phones, One Plus or Google Pixels so I'm looking at probably getting a Xiaomi MI 9 and relegating this to the back up phone status currently occupied by my Mix 2S.
Maybe the problem will get fixed in the 9.1 update but I can't keep missing calls.
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I do also Miss calls. And I can't get Google voice to work, and use it for voicemail. So sometimes I don't even get notification of new voicemail too. Same here, T-Mobile US. I'm thinking of trading up, but really waiting for the upcoming 5g phones.
For me, it's not a deal breaker. But an inconvenience. Might trade my son-in-law for his 6t.
I hate to do it. Because everything about the performance is great. I love the camera...... Ugh.
Sorry to hear about your troubles.
Afaik, this has never happened to me or anyone I know with the M20P. But we also weren't affected by the infamous iPhone Death Grip here in Sweden, probably because our mobile networks are decently stable.
No issues here on Rogers in Canada. Sorry to hear that.
That's also a deal breaker for me. If it can't make and receive phone calls, she's gotta go.
ChongoDroid said:
No issues here on Rogers in Canada. Sorry to hear that.
That's also a deal breaker for me. If it can't make and receive phone calls, she's gotta go.
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Must be related to the network not the phone...either the band it's on in your area, or the communication with the tower.
While most of us in countries where the phone is sold have problems with notifications (EMUI 9.1....I hope that will solve them...) I NEVER missed a call. And my provider (Videotron) has agreements with 3 more for coverage, so I jump a lot between bands and carriers when I travel.
Considering you have no recourse in US, I would just give up and get something more mainstream. 6T might be good idea.
I can make phone calls and 95% of the time I receive them fine. But the other 5% is driving me crazy ?.
The other day I had to call Amazon customer service The website said the call was connected but my phone never rang. I canceled the call and clicked for them to call me back and the same thing happened twice more-the Amazon website said the call was currently connected but my phone never rang, there's nothing in the call history and no voicemail notification.
I reboot my phone and there's suddenly 3 missed calls and a voice mail notification and when I click for Amazon to call me again the phone rings immediately.
I hadn't missed a call for weeks before that.
Maybe I shouldn't have screwed around with manually flashing updates. It was never a problem with the M10P or P20P but since the updates for this phone aren't locked to the specific hardware version it's not the same as before and the phone always shows up as uncertified which never happened on the other phones.
NoSubstitute said:
Sorry to hear about your troubles.
Afaik, this has never happened to me or anyone I know with the M20P. But we also weren't affected by the infamous iPhone Death Grip here in Sweden, probably because our mobile networks are decently stable.
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Click to collapse
or maybe we didn't held the phone wrong
You should try a factory reset as a last resort first
what firmware version are you on? M2p here in the states and have had zero problems here
I was on one of the versions with the April security patch. I did a factory reset and e-recovery to the latest approved version for my model which is 210 with the March security patch but it didn't make any difference. I haven't had any calls yet to miss but I couldn't get text messages to set up my Amazon and Chase apps until after rebooting the phone which is a different symptom of the same issue. I was sending and receiving texts earlier this morning with no issues. I had to reboot about 4 hours later.
I have the LYA-L09 version from the UK. I don't think It should make a difference but maybe the international or Canadian versions would work better with T-Mobile in the US. Band support isn't an issue but Huawei did something new with this phone where the custom partition (which contains carrier and region specific software) is separate from the rest of the firmware which is why the same firmware versions can be manually flashed across all non-Chinese models.
The new custom partition might be causing issues with missed calls and notifications that some people like me are experiencing.
On earlier Huawei phones removing specific apps from battery optimization was enough to ensure that notifications from those apps were delivered quickly but a really common complaint with many M20P owners is that doing that no longer works. Some people don't get any notifications from certain apps unless the display is on and others need to reboot their phones when they suspect they have missed notifications--especially from SMS.
I didn't come across this missing calls issue but there is a bunch of other annoyances that putting me off this phone. To start with, it disappointed me straight away from day one due to simple, unexpected reason - inability to unlocked it at first-second-third attempt with in-screen fingerprint sensor. It was like a sobering slap to the face. Believe me or not but this fancy feature was one of the buying point. Seriously, that fingerprint reader seems works only at the time of first set up . Next day during the phone normal use with clean screen with no screen protector the most common scenario - unlocked with face recognition after 4 failed fingerprint attempt. Seriously, the first "date" with this beautiful phone was ruined straight away!! Further - more "minor" issues like tons of accidental screenshots in my gallery due to improper buttons position, inferior sound from the speakers (coming from Pixel 3) - acceptable at max volume only for me, useless AOD, inability to wake up the phone with double tap, no notifications issue (due to too long (!) operator name as I figured out later), no Google Feed out-of-the-box for my region, poor tactile engine (still can't feel that it's even here compared to iPhones or Pixel 3), camera inconsistency (too many out of focus, blurry shots, bad selfies, poor low light video).... Basically the only things forced to keep me this phone are great battery life, versatile camera, cool unique back design. I understand that there is no perfect phone for sure BUT there are far too many negative bullet points for this one considering the price I paid for it. Frankly, it is certainly not a over $1000 phone at all. If I was aware of all above-mentioned issues, I would't pay more than $500 for it. Sure I have got some quite stunning shots from it BUT everything else must be up for the price as well! So I gave up and put it on sale as well. Sorry Huawei, try harder next time.
Boo hoo.
WarVic said:
I didn't come across this missing calls issue but there is a bunch of other annoyances that putting me off this phone. To start with, it disappointed me straight away from day one due to simple, unexpected reason - inability to unlocked it at first-second-third attempt with in-screen fingerprint sensor. It was like a sobering slap to the face. Believe me or not but this fancy feature was one of the buying point. Seriously, that fingerprint reader seems works only at the time of first set up . Next day during the phone normal use with clean screen with no screen protector the most common scenario - unlocked with face recognition after 4 failed fingerprint attempt. Seriously, the first "date" with this beautiful phone was ruined straight away!! Further - more "minor" issues like tons of accidental screenshots in my gallery due to improper buttons position, inferior sound from the speakers (coming from Pixel 3) - acceptable at max volume only for me, useless AOD, inability to wake up the phone with double tap, no notifications issue (due to too long (!) operator name as I figured out later), no Google Feed out-of-the-box for my region, poor tactile engine (still can't feel that it's even here compared to iPhones or Pixel 3), camera inconsistency (too many out of focus, blurry shots, bad selfies, poor low light video).... Basically the only things forced to keep me this phone are great battery life, versatile camera, cool unique back design. I understand that there is no perfect phone for sure BUT there are far too many negative bullet points for this one considering the price I paid for it. Frankly, it is certainly not a over $1000 phone at all. If I was aware of all above-mentioned issues, I would't pay more than $500 for it. Sure I have got some quite stunning shots from it BUT everything else must be up for the price as well! So I gave up and put it on sale as well. Sorry Huawei, try harder next time.
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I've never had any of those problems although the AOD display does seem to bug some people who are used to what Samsung or Apple does with it.
I think the Pixels are among the worst phones on the market. They easily list for twice what they are worth, have worst build quality than a $200 Xiaomi phone, run too hot, suffer serious hardware failure within 2 years in staggering numbers and every generation of Pixel devices to date has had significant hardware and software problems that the tech press ignores.
I really like this phone a lot. The build quality is fantastic. It takes great pictures and everything runs smooth and fast without the phone ever running hot (unlike Google phones which have been running in performance mode by default since the Nexus 5X). Battery life is great. My LG display (you know--the one that was supposedly defective?) is gorgeous.
But I can't deal with the missed calls anymore. I'm sure it could be fixed with a software update but after 6 months I'm not confident that a fix is ever going to come.
jhs39 said:
I've never had any of those problems although the AOD display does seem to bug some people who are used to what Samsung or Apple does with it.
I think the Pixels are among the worst phones on the market. They easily list for twice what they are worth, have worst build quality than a $200 Xiaomi phone, run too hot, suffer serious hardware failure within 2 years in staggering numbers and every generation of Pixel devices to date has had significant hardware and software problems that the tech press ignores.
I really like this phone a lot. The build quality is fantastic. It takes great pictures and everything runs smooth and fast without the phone ever running hot (unlike Google phones which have been running in performance mode by default since the Nexus 5X). Battery life is great. My LG display (you know--the one that was supposedly defective?) is gorgeous.
But I can't deal with the missed calls anymore. I'm sure it could be fixed with a software update but after 6 months I'm not confident that a fix is ever going to come.
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Hi there. I believe you never owned the Pixel 3 or 3 XL! Because you certainly don't know what are you talking about. The only thing those phones are missing is versatile camera system. That's it. Otherwise Pixel 3s are the best smartphones around. I had Pixel 3 XL for 4 month, still own a Pixel 3 as a business / backup phone. No single hardware or software issue with them whatsoever. Build quality is top tier. No heating issues with my small Pixel 3 for sure whereas my buggy Mate 20 Pro becomes hot as hell after just half an hour driving with GPS app running. Pixel 3 stays cool at the same conditions! You seriously need to get Pixel 3 first and start talking afterwards!
So.... I too have abandoned the phone. I love it. It was a beast with battery and camera and speed. But.... missing calls has cost me a vacation that my timeshare had called and I didn't get the trade for the time. And timeshares can be finnickey to get a trade for the area/time you want.
Anyway. I ended up trading to my son-in-law for the oneplus 6t since its sold by Tmobile and should have any missed calls. He got a hell of a phone for the trade. Oh well.....
WarVic said:
Hi there. I believe you never owned the Pixel 3 or 3 XL! Because you certainly don't know what are you talking about. The only thing those phones are missing is versatile camera system. That's it. Otherwise Pixel 3s are the best smartphones around. I had Pixel 3 XL for 4 month, still own a Pixel 3 as a business / backup phone. No single hardware or software issue with them whatsoever. Build quality is top tier. No heating issues with my small Pixel 3 for sure whereas my buggy Mate 20 Pro becomes hot as hell after just half an hour driving with GPS app running. Pixel 3 stays cool at the same conditions! You seriously need to get Pixel 3 first and start talking afterwards!
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I have owned Nexus and Pixel phones. I definitely know what I am talking about. The Nexus devices had much more premium build quality than the Pixel line and the phones were much cheaper.
Just go to the Official Google Pixel Support site and read the posts from the many owners experiencing serious issues with their phones. That's pretty much the only place people can find accurate information about Pixel phones because the tech press holds Google to a much lower standard than it does Samsung, Apple, Huawei, or Xiaomi. The only company that gets a similar treatment to Google is One Plus. The official One Plus support site has so many reports of issues everyday that after a couple hours all of the posts that had been visible are completely buried under the tidal wave of new posts.
The difference is that the majority of issues One Plus owners report are software related because the coding on One Plus phones is inept and the majority of reported Pixel problems are hardware related.
steadly2004 said:
So.... I too have abandoned the phone. I love it. It was a beast with battery and camera and speed. But.... missing calls has cost me a vacation that my timeshare had called and I didn't get the trade for the time. And timeshares can be finnickey to get a trade for the area/time you want.
Anyway. I ended up trading to my son-in-law for the oneplus 6t since its sold by Tmobile and should have any missed calls. He got a hell of a phone for the trade. Oh well.....
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I am not a fan of One Plus but I'm sure you won't have an issue with missed calls. If you have a T-Mobile One Plus instead of an unlocked one you get far less frequent updates because T-Mobile is trying not to release Oxygen updates that introduce new bugs. I don't think T-Mobile knew what they were getting into before they decided to carry those phones.
I got my MI 9. It's not as nice as the M20P obviously but it's a good value which is what Xiaomi is known for. I'm also getting all my calls, texts and notifications with zero problems and VoLTE works.
WarVic said:
Hi there. I believe you never owned the Pixel 3 or 3 XL! Because you certainly don't know what are you talking about. The only thing those phones are missing is versatile camera system. That's it. Otherwise Pixel 3s are the best smartphones around. I had Pixel 3 XL for 4 month, still own a Pixel 3 as a business / backup phone. No single hardware or software issue with them whatsoever. Build quality is top tier. No heating issues with my small Pixel 3 for sure whereas my buggy Mate 20 Pro becomes hot as hell after just half an hour driving with GPS app running. Pixel 3 stays cool at the same conditions! You seriously need to get Pixel 3 first and start talking afterwards!
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Looks to me you're the only one who doesn't know what he's talking about...plus you might wanna try to be more considerate when you post here. No need for personal baseless attacks.
Pixel 3 is an outdated phone with an excellent camera app and timely updates. That's ALL. Had one, ditched it for the Mate 20 pro (in before the personal attack that "you don't know what you're talking about").
I can also ask you how did you get your Mate 20 pro to become "hot as hell after just a half an hour driving with GPS app running". I took 4-5 hour trips with GPS on, the only slight warm area was the wireless charging one, as the phone sat in a holder with wireless charging.
Not sure what point you are trying to prove (if any) but you haven't convinced anyone.
Maybe this will:
https://www.droid-life.com/2019/04/29/doesnt-sound-like-google-sold-very-many-pixel-3-phones/
have you tried using a fresh new sim card?
So if I zoom in my phone will vibrate and the image is extremely blurry. It seems to be a known issue as Samsung forums are filled with threads about it but no solution except send for service. The problem reoccurs after service, cam module replacement, so seems like a software issue. Very unacceptable. Any fixes? Anyone else dealing with this?
Same problem here. Search the forum. There's already a big thread about it.
/CK
Same issue here, wobbly picture as soon as the x2 zoom camera is used.
It started 2 or 3 months ago (I bought my note 9 in December, 512GB European model)
If I focus on an object a foot or two from the camera it stops wobbling for a few seconds which allows me to take a shot quickly... The "live focus" mode doesn't work either (it uses the zoom camera for the effect)
I've also read that getting the camera replaced didn't help, but I wonder if these are real stories or just a rumour.
In any case, like many people I'm waiting a bit longer to see if Samsung publicly acknowledges the problem before getting it replaced under warranty.
freebeerz said:
Same issue here, wobbly picture as soon as the x2 zoom camera is used.
It started 2 or 3 months ago (I bought my note 9 in December, 512GB European model)
If I focus on an object a foot or two from the camera it stops wobbling for a few seconds which allows me to take a shot quickly... The "live focus" mode doesn't work either (it uses the zoom camera for the effect)
I've also read that getting the camera replaced didn't help, but I wonder if these are real stories or just a rumour.
In any case, like many people I'm waiting a bit longer to see if Samsung publicly acknowledges the problem before getting it replaced under warranty.
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The problems been around since last year. The Samsung members forum is full of these complaints. I doubt they'll make anything official now that we're getting closer to the note 10 release. I just decided to skip out on the next note
freebeerz said:
Same issue here, wobbly picture as soon as the x2 zoom camera is used.
It started 2 or 3 months ago (I bought my note 9 in December, 512GB European model)
If I focus on an object a foot or two from the camera it stops wobbling for a few seconds which allows me to take a shot quickly... The "live focus" mode doesn't work either (it uses the zoom camera for the effect)
I've also read that getting the camera replaced didn't help, but I wonder if these are real stories or just a rumour.
In any case, like many people I'm waiting a bit longer to see if Samsung publicly acknowledges the problem before getting it replaced under warranty.
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Ring Samsung and get it fixed via warranty ? As thats a manufacturing defect, if my Note had a issue like yours i would get Samsung to fix it.. if they dont fix it, i would get it replaced with a brand new Note-9 from Samsung. That's what warranty is for!
I have this problem also, i have no problem when using the google camera app zoom so i will stick with it it's even better than the stock Samsung camera app.
demize! said:
So if I zoom in my phone will vibrate and the image is extremely blurry. It seems to be a known issue as Samsung forums are filled with threads about it but no solution except send for service. The problem reoccurs after service, cam module replacement, so seems like a software issue. Very unacceptable. Any fixes? Anyone else dealing with this?
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Had this.. fixed in samsung service...since im rooted price was around 110 euro..
Same issue
Yeah same issue here. The camera itself seems to be vibrating and making a noise like it's struggling to focus. I had the device replaced and the camera worked for 4 months and started to play up again. Honestly happened with my Note 4 as well, although the Note 4 could be slapped out of it at least. Very frustrating.
When I upgraded to android 10 my vibration camera problem disappeared.
bRkiX said:
Had this.. fixed in samsung service...since im rooted price was around 110 euro..
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Interesting, as Samsung usually refuses to repair rooted devices.
iceepyon said:
Interesting, as Samsung usually refuses to repair rooted devices.
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thats true, but i have guy "inside" after all im in Croatia where bribe and corruption is top for doing business
I never notice any camera zoom issues with my N960N, when I was using it running android pie. I haven't tested it running on android 10 as I have managed to fix my N950N. As my N960N is now a backup device, which I backup my N950N to frequently.
Hello there (General Kenobi)
Just got my brand new Galaxy S20 FE 5G a few days ago but I'm experiencing the touch screen issue. My phone is up to date but I still have the problem. When I have to scroll, the screen doesn't respond at all or thinks it's a tap on the screen and it suddenly goes crazy.
It does only occur on the bottom part of the screen after I unlock my phone from a long period of non use.
I contacted Samsung and they told me to get it to a repair center. But I don't know if this will work and I'm a bit scared that getting it to the center would make things worse.
I saw that Samsung already rolled 3 updates out to fix this problem but I'm still not sure if it is a hardware or a software problem.
Did you guys face this issue? Do you think it is a hardware problem and I should repair it?
It is a good phone and after having left the Pixels because of hardware problem I'm annoyed
*WELL hello there
I get the occasional unwanted zoom in a browser or failure to respond to touch, what you're describing sounds worse than the multitouch issue others have been reporting.
I'd give serious consideration to returning that phone for a replacement or refund. the current reckoning around here seems to be that this phone got a digitizer from a cheaper price range compared to other S20s. what you describe sounds like a faulty digitizer.
is putting up with it for a couple of years not going to bug the crap out of you ?
if they offer only to repair it, accept only a new screen / digitizer / glass swap out.
3mel said:
*WELL hello there
I get the occasional unwanted zoom in a browser or failure to respond to touch, what you're describing sounds worse than the multitouch issue others have been reporting.
I'd give serious consideration to returning that phone for a replacement or refund. the current reckoning around here seems to be that this phone got a digitizer from a cheaper price range compared to other S20s. what you describe sounds like a faulty digitizer.
is putting up with it for a couple of years not going to bug the crap out of you ?
if they offer only to repair it, accept only a new screen / digitizer / glass swap out.
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About the famous multi-touch problem I have to admit that I tried to reproduce it but it only appeared when I was using 5 fingers (instead of 2 in the videos I saw)
I think you're right and I should get it repaired. And I'll see after that if the problem is still here I'll ask for a replacement. I will post an update as soon as I get it back
Thank you!
If you don't mind, could you let us know your phone's hardware revision number? An app called Phone Info *SAM* can show it. People would be interested to know if Samsung has made any hardware changes to the FE line.
Okay guys I'm sorry I couldn't reply before. I had to sent my phone for a repair THREE TIMES ! The first time they didn't do anything but damaged the back of my phone (replacing the screen and the battery) and the problem was still here. The second time they sent my phone back with the battery literally filled (the back of the phone was also damaged due to the battery that had filled).
I got my phone back on last Friday. Seems to be OK. They told me they couldn't reproduce the problem. They just repaired what they did wrong but didn't seem to do anything with the touchscreen.
The phone looks OK. After 1 day of use, the touchscreen seems to be OK but I would like to wait a bit before adding [FIXED] to the title of the topic
Does anyone know if the 2021 version of FE the 4G Snapdragon (g780g I think) has the same problems with ghost touches and jittery scrolling? Can't find info on that anywhere. Deciding between the FE and 8T, but the risk of bad touchscreen is driving me away from it although it's better phone.
whatnow1 said:
Does anyone know if the 2021 version of FE the 4G Snapdragon (g780g I think) has the same problems with ghost touches and jittery scrolling? Can't find info on that anywhere. Deciding between the FE and 8T, but the risk of bad touchscreen is driving me away from it although it's better phone.
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I'm sorry I couldn't tell you. I bought my phone around February and it has the problem. This is the 5G variant with Snapdragon 865. I didn't even know there was a 4G variant with Snapdragon (in France, it's either 4G/Exynos or 5G/Snapdragon).
The phone is great though and now my problem seems to be fixed I'm keeping my S20FE over the Pixel 5 even though I'm a Pixel fan.
whatnow1 said:
Does anyone know if the 2021 version of FE the 4G Snapdragon (g780g I think) has the same problems with ghost touches and jittery scrolling? Can't find info on that anywhere. Deciding between the FE and 8T, but the risk of bad touchscreen is driving me away from it although it's better phone.
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https://www.reddit.com/r/GalaxyS20FE/comments/ojz2bt
actually it looks like that's the only issue he didn't have.
That all sounds like an Exynoss version He might be wrong, maybe it is Exy?
Haha I don't feel concerned about the problems that he had because coming from a Pixel 5 some of the problems he had was worse on the P5 (reception, sound quality and the fact that the device can get warm)
whatnow1 said:
That all sounds like an Exynoss version He might be wrong, maybe it is Exy?
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tap the page and it'll open the thread, he uploaded a screenshot showing it's a snapdragon.
My s21 ultra snapdragon was fine until i got an update of February i guess and the camera got blurry as shown in the picture. Only the 1x . I went to Samsung and they said they cant do anything for me they dont even have the camera . And my phone did not fall or anything. I really really need help
Nothing we could really do. You could try a factory reset or reflashing the official firmware to see if it fixes.
The weird thing is when u tap the camera from the back it works normally
Hey, have you tried cleaning the lenses. Normally I would attribute this kind of issue from having debris on the lenses. Wipe all the holes at the back of the phone including the black area where the other sensors are located (laser)
Iyad22 said:
My s21 ultra snapdragon was fine until i got an update of February i guess and the camera got blurry as shown in the picture. Only the 1x . I went to Samsung and they said they cant do anything for me they dont even have the camera . And my phone did not fall or anything. I really really need help
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Looks like an issue with the Optical Image Stabilization mechanism. Could be software or hardware. Can't say with certainty. It happens to me occasionally (once a month or so). Seems to me that the OIS mechanism gets stuck in a non optimal position and is unable to lock focus by itself.
The Quick fix (and the only thing that really works for me) is to whack the phone around the camera island. This seems to reset the OIS back into functional position. I'm not entirely sure but I think I've noticed this happening after bike rides or long walks which keep shaking the phone in my pocket. Maybe that throws the OIS out of alignment? I'm not sure. Anyway, just wanted to share my experience. YMMV.
TL;DR
1. Factory reset your phone. If not solved, it's a hardware issue and need camera module replaced.
2. If can't replace module, tap/whack the phone before taking photos if you notice focus is off. That should fix it temporarily.
I'm guessing the camera is focusing on the closes thing to the phone which is that ground and the rock sitting near you... as objects get furthur it seems to get blurry... if you look at the details of things that are captured in the bottom segment of the picture they look to be in focus.
my guess is the AI processing gone wrong, or badly implemented vs what they intended to do.
reproduce the issue then report it to samsung using samsung members app > get help > error report share the detail as much as you can and be specific of the issue. Also share the original image if you can.
mpore14 said:
Hey, have you tried cleaning the lenses. Normally I would attribute this kind of issue from having debris on the lenses. Wipe all the holes at the back of the phone including the black area where the other sensors are located (laser)
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I literally did everything. But no solution
TheNewGuy92 said:
I'm guessing the camera is focusing on the closes thing to the phone which is that ground and the rock sitting near you... as objects get furthur it seems to get blurry... if you look at the details of things that are captured in the bottom segment of the picture they look to be in focus.
my guess is the AI processing gone wrong, or badly implemented vs what they intended to do.
reproduce the issue then report it to samsung using samsung members app > get help > error report share the detail as much as you can and be specific of the issue. Also share the original image if you can.
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Click to collapse
I experienced this before. my solution is cam module replacement.
angeloamorato said:
I experienced this before. my solution is cam module replacement.
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Bruh if my oppo f1s from 2016 works normally and my s21 from last year need new camera samsung needs some quality control ??? What the hell
Iyad22 said:
Bruh if my oppo f1s from 2016 works normally and my s21 from last year need new camera samsung needs some quality control ??? What the hell
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Yes they do. And it's terrible to see these failures in so called premium flagship devices.
If you're still in warranty period, start pushing for replacement. Otherwise try a local repair shop that might have a camera module from an otherwise damaged phone.
And don't buy a Samsung device next time, if you want to teach them a lesson. The only thing companies respond to is a spanking with their customers' wallets.
We can rant and complain all we want on forums like these but unless we stop funding their bad practices and poor quality control by cutting off the money, they won't have any reason to change.
Sadly, the number of people that will do this is probably insignificant and the majority will continue as usual, so this is unlikely to make a dent immediately. But over time, maybe? Nokia was once king of all phones...
Totally agree with u bro . Its always our loss. I went to Samsung official shop here in my country and they said they dont have the camera and they cant do anything and no one on my local shop have this camera all phones here are budget phones . I cant do anything right now i will keep the device or maybe wait for a software update to come out and maybe it will be fixed caus my phone never fell so this got to be software issue