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I wanted to perform a factory reset because I keep getting really high Android OS usage on my phone. However, when I went to settings -> backup and rest -> factory reset, it didn't reset my phone; it just rebooted again. Then I tried to reset it by booting into recovery, so I powered up the phone holding the volume down button, scrolled to the recovery section, pressed up to select it, and it just made my phone restart again. I don't know why my phone won't let me perform a factory reset, could someone help me out? It is rooted and has titanium backup and greenify installed, but that's about it.
PwnMyMoto hijacks stock recovery. You'll need to uninstall it to get the recovery back to factory reset.
fruitytoilet said:
I wanted to perform a factory reset because I keep getting really high Android OS usage on my phone. However, when I went to settings -> backup and rest -> factory reset, it didn't reset my phone; it just rebooted again. Then I tried to reset it by booting into recovery, so I powered up the phone holding the volume down button, scrolled to the recovery section, pressed up to select it, and it just made my phone restart again. I don't know why my phone won't let me perform a factory reset, could someone help me out? It is rooted and has titanium backup and greenify installed, but that's about it.
Click to expand...
Click to collapse
don't think you can uninstall pwnmymoto because it already uninstalled itself after it rooted your phone. You will have to flash stock frimware on the device using RSDlite. tutorial found here http://forum.xda-developers.com/showthread.php?t=2446515
for high android os usage it might be because of the wifi router you are connected to fyi. try running on no wifi for a day or a night or whatever and see if that doesn't change. There seems to be an issue with some routers that cause the usage to be extremely high. I'm having the problem currently because of my wifi router.
Hello
I am from europe......
Search my Moto x (rooted) Stock rom.....i want recovery, i want factory reset..
I install Morelocale2 set hungarian languane, and useless controll not working(((( uninstall program, set English Us languane, ...........not work....
message : sorry there seem to be data issues..............
( telefon Claro Puerto Rico network....Stock Firmware: 2 choice..Claro Chile and Columbia,,??????? true?? false????
help pls........:crying:
jayboyyyy said:
don't think you can uninstall pwnmymoto because it already uninstalled itself after it rooted your phone. You will have to flash stock frimware on the device using RSDlite. tutorial found here http://forum.xda-developers.com/showthread.php?t=2446515
for high android os usage it might be because of the wifi router you are connected to fyi. try running on no wifi for a day or a night or whatever and see if that doesn't change. There seems to be an issue with some routers that cause the usage to be extremely high. I'm having the problem currently because of my wifi router.
Click to expand...
Click to collapse
any update on this? I'm in a similar situation where I want to do a factory reset, but I can't flash any Rom because I am on republic wireless. is flashing the firmware the and as flashing a new Rom?
warrenis1234 said:
any update on this? I'm in a similar situation where I want to do a factory reset, but I can't flash any Rom because I am on republic wireless. is flashing the firmware the and as flashing a new Rom?
Click to expand...
Click to collapse
you can always flash the fw for your device onto your phone. you may not be able to flash an older version of a fw for your phone but you can always flash a current version. if you use rsdlite to do a full factory reset it will work. you just can't do a factory reset through the recovery mode in your phone because pwnmymoto hikacked it so its no longer there.
if you have a locked bootloader and you want to do a factory reset or flash a rom you need to install Safestrap
here is a link to the thread all about it
http://rootzwiki.com/topic/104161-recovery-locked-safestrap-recovery-v365-2013-11-13/
Help!
I rooted my Moto X (RockMyMoto) and everything has been fine.
Hubby got a new Moto X and I rooted his just fine. However after installing and restoring from Titanium Backup I am now stuck on the boot loader. It gets through all the animations and then freezes just before the verizon logo would typically load. I can press power and down volume buttons to get to the Fastboot screen but when I try any of the options "normal, recovery, factory" they all boot into the same problem.
I'm sure something in his Titanium backup/restore did this but I don't know how to get booted up so I can fix it. Or at this point I'd take a Factory reset and start over.
Any help would be greatly appreciated!
TwinsMom said:
Help!
I rooted my Moto X (RockMyMoto) and everything has been fine.
Hubby got a new Moto X and I rooted his just fine. However after installing and restoring from Titanium Backup I am now stuck on the boot loader. It gets through all the animations and then freezes just before the verizon logo would typically load. I can press power and down volume buttons to get to the Fastboot screen but when I try any of the options "normal, recovery, factory" they all boot into the same problem.
I'm sure something in his Titanium backup/restore did this but I don't know how to get booted up so I can fix it. Or at this point I'd take a Factory reset and start over.
Any help would be greatly appreciated!
Click to expand...
Click to collapse
try this in fastboot mode
fastboot erase cache
No joy
yghrv said:
try this in fastboot mode
fastboot erase cache
Click to expand...
Click to collapse
Thanks so much for the reply!
Tried this but no luck....any other suggestions?
TwinsMom said:
Thanks so much for the reply!
Tried this but no luck....any other suggestions?
Click to expand...
Click to collapse
Fastboot erase userdata, that will factory reset your phone
Sent on my Moto X
TwinsMom said:
Thanks so much for the reply!
Tried this but no luck....any other suggestions?
Click to expand...
Click to collapse
don't know what's going on, try rsdlite back to stock, find the stock firmware here
http://sbf.droid-developers.org/phone.php?device=0
and follow the instructions here
http://forum.xda-developers.com/showthread.php?t=2446515
Thank YOU!
flashallthetime said:
Fastboot erase userdata, that will factory reset your phone
Sent on my Moto X
Click to expand...
Click to collapse
That did it, thank you! Love this XDA community!
FIxed Solution to Moto X soft brick issue ( SD card Wiped ).
Finally got solution for this soft brick issue.
I had same problem. I accedently wiped my whole sdcard while wiping through twrp.
lost all the files, backup n all. noting to restore !
The only thing left was TWRP on my screen.
N if i tried to reboot, it said "are you sure ? No OS installed" kind of thing. Because there wasnt !
After pulling out an all n8er reading all related posts & threads on XDA, finally i was able return to my stock firmware moto X xt1052 India (AsiaRetail) by following method. (Method applied for all moto X variants provided stock firmware is available)
Thanks to all the bros in this XDA thread
* [GUIDE][VIDEO] Moto X - Return to 100% stock (using RSD Lite OR manual flash)
*ZEDOMAX on youtube.
1.I think in the case of all sd wipe, only flashing any ROM will not work.
But anyway if you havent washed white & still stuck,
go on youtube & search for ZEDOMAX-How to Copy Files Over to your Android In a Bootloop with No OS using ADB!
you will get the video & right instructions. Very helpful.
2 Now if you are all wiped like me, Dont panic ! There is an option of flashing a stock firmware on your device.
Go to this XDA thread
[GUIDE][VIDEO] Moto X - Return to 100% stock (using RSD Lite OR manual flash)
RSD lite worked pretty good for me.
++NOTE++
1. If you are in TWRP recovery & trying to connect to RSD lite, it wont show your device.
Push power + vol up + vol down altogether for about 10 sec & let'em go.(It might stuck on BTLDR UNLKD screen, dont worry, do it again) &
You will enter in fastboot menu. RSD lite will recognize your device Now when you plug USB cable to your PC (After Installing all the drivers suggested in video), you can follow that video from thread to flash stock fmwr. RSD will now work fine.
2. Moto X toolkit is gr8, but not for xt1052. Dont go there.
3. You will get most of the StockFirmwares here. Specially for 1052 bros. I bet you wont find'em this easily anywhere else. !
* www filefactory com/folder/dd05c058d3ff8dbe/?sort=created&order=DESC&show=25 *
(I am not allowed to post links yet ! place dot after www & b4 com )
XT1052_RETAIL-ASIA_4.4.4_KXA21.12-L1.26_18_cid7_CFC_1FF.xml_2
is the SF i installed. & it was same as my original one. 624MB.
GoodLuck bros.
I hope it helps to soft bricked bros ending up here. Hit Thanks if it works & of course let me know if there is anything else.
Keep Calm & Return to StackFrmwr.:angel:
Hey guys... My xolo q500 is bricked. It stucks at the logo and doesn't go further. I was trying to install cwm recovery. But cwm was not available for my device so i tried to flash cwm of some other device from the rom manager. It was of xolo q700.But now my phone niether boots up normally nor boots in the recovery menu. It stucks at the xolo logo. I googled but i found unbricking methods for mediatek devices via sp flash tools but my device is qualcomm based so that didn't worked. Please help me how can i unbrick my device? Is there any method to unbrick qualcomm based devices?
Sent from my XT1022 using XDA Free mobile app
Hello,
I did a reboot and now I can't use my phone anymore. I see the Boot animation but after the Boot up, the screen just turns black. I receive notifications and active display is working, also I can start my camera with the twist but I can't take picture because the touchscreen does not respond. On active display or the power off pop up, the touchscreen is working. So I did a cache partition wipe but this hasn't fixed my problem. The strange thing is that after a couple of frustrated reboots, the Boot animation changed to the old animation with the spinning world. I want to reset the phone via recovery but first I need to backup my data. I have very important Data on my phone like whatsapp log or Photos and videos.. I can't connect my phone to the computer because I have a pin... How I can Backup my data and what caused the black screen?
If your bootloader is unlocked you can flash TWRP. TWRP has the ability to decrypt userdata if you have the password. I don't know if it can decrypt the moto x or not, because TWRP only officially support ASOP type encryption, if motorola uses a different technique for encryption it will say the password is wrong. If it works you can browse and backup files from TWRP recovery.
If it says the password is wrong or you don't have the bootloader unlocked, then you are SOL and have lost everything.
In either case doing a factory reset will hopefully fix your issue.
Sent from my XT1095
So I did a factory reset now. But I stuck in Bootloop, i just see the M logo. How I can fix it? And no, my Moto X is stock like out of the Box.
rupro327 said:
So I did a factory reset now. But I stuck in Bootloop, i just see the M logo. How I can fix it? And no, my Moto X is stock like out of the Box.
Click to expand...
Click to collapse
After the factory reset bootup takes longer than normal, how long did you wait?
If that is not the case, what model moto x do you have? For example mine is xt1095. Also what version of android do you have? 5.0, 4.4.4, 5.0.2, 5.1, etc?
Sent from my XT1095
same issue today
also have the same issue, black screen after reboot. moto voice, active display/notifications are responsive, camera too when twisting the phone. moto voice says "unlock your phone to continue" but i currently don't have any screen locks or anything, just swipe. i have a pure edition running on 5.1. Skeptical about a reset since the phone is still responsive.. tried looking for other fixes, but looks like this issue is just coming up today...
This exact same thing happened to me. Updated to 5.1 about a week ago via the OTA. Wiping cache did nothing. Diagnosing it as a software issue, I attempted to sideload the official 5.1 OTA that's posted elsewhere in the forums. It came back as installation aborted, so I gave up on any hope of keeping my data and did a factory reset. Now all it does is bootloop, sometimes settling on the prone android no command screen for a little while. I can boot into recovery and the bootloader, but thats it. Really hoping someone can come up with a solution. XT1096.
AGISCI said:
After the factory reset bootup takes longer than normal, how long did you wait?
If that is not the case, what model moto x do you have? For example mine is xt1095. Also what version of android do you have? 5.0, 4.4.4, 5.0.2, 5.1, etc?
Sent from my XT1095
Click to expand...
Click to collapse
I've waited about 30 minutes, in this time my phone just bootet into the recovery by his self. I've contacted Motorola and I'll send my device to repair.
It's a xt1092 with 5.1 RETDE.
I personally think that this issue is caused by the Boot animation update.
swankylaxplayer said:
This exact same thing happened to me. Updated to 5.1 about a week ago via the OTA. Wiping cache did nothing. Diagnosing it as a software issue, I attempted to sideload the official 5.1 OTA that's posted elsewhere in the forums. It came back as installation aborted, so I gave up on any hope of keeping my data and did a factory reset. Now all it does is bootloop, sometimes settling on the prone android no command screen for a little while. I can boot into recovery and the bootloader, but thats it. Really hoping someone can come up with a solution. XT1096.
Click to expand...
Click to collapse
Flash the stock 5.1 logo, kernel, system, modem, baseband and recovery for the XT1096 - the full image files are available.
JulesJam said:
Flash the stock 5.1 logo, kernel, system, modem, baseband and recovery for the XT1096 - the full image files are available.
Click to expand...
Click to collapse
Thank you! I don't know how I missed that! Back in business now.
nrsmsn said:
also have the same issue, black screen after reboot. moto voice, active display/notifications are responsive, camera too when twisting the phone. moto voice says "unlock your phone to continue" but i currently don't have any screen locks or anything, just swipe. i have a pure edition running on 5.1. Skeptical about a reset since the phone is still responsive.. tried looking for other fixes, but looks like this issue is just coming up today...
Click to expand...
Click to collapse
I have the exact same problem. Any fix?
Edit: Can't get adb to recognize phone. Phone is rooted.
kunal_07 said:
I have the exact same problem. Any fix?
Edit: Can't get adb to recognize phone. Phone is rooted.
Click to expand...
Click to collapse
Have you tried reflashing the system image from the bootloader?
is that possible without adb? If so, can you tell me how?
kunal_07 said:
is that possible without adb? If so, can you tell me how?
Click to expand...
Click to collapse
You still do everything through terminal. You have to cd to your folder that has adb and fastboot enclosed, usually platform-tools. Instead of starting each command with "adb", you'll start with "fastboot" and you'll be flashing these while your phone is at the fastboot screen.
The full image files are in the forums, and all the commands you'll need, in order, are posted in this thread earlier
I have found that some time the fastboot from Moto wouldn't recognize the phone. I, then, use the mfastboot-v2 found somewhere around this forum works great.
Me too faced this problem few days back. Only option left to do was factory reset.
Read below just to go through of what i faced:
( I had gone through bunch of articles for restoring my data but i had a pin lock because of which while connecting to pc it couldnt detect phone.
Other things i tried includes flashing lockscreen bypass zip via stock recovery. There i faced signature verification failed error because i had done it through stock recovery where it doent let u toggle signature verification on/off as in CWM. )
And for those who wants their data back , i found many articles of data recovery after factory reset. But it needed your device to be rooted. All you have to do is after factory reset dont make use of phone and after rooting you can recover your phone by software as EASEUS android recovey, Dr fone android recovery. Thats all .
I am too facing this issue as of last night,, I have the verizon version (complete stock, no root, locked bootloader) and I am not sure how to go about fixing this without losing all my data.. I tried wiping cache but it did nothing.. Can anyone provide some kind of troubleshoot guide please? It would be much appreciated.
A friend of mine is also having the same issue.
I tried the 5.0 image and it won't flash.
I'm locked and without root. Is it even possible to flash even the factory images? (And yes, I've tried to go to the Customer Portal for the Moto X and that isn't giving me anything)
Edit: Finally got it to flash the stock image. Didn't help. Factory reset fixed things.
Note: I had this problem and was able to fix it through a factory reset, but I had to do it through minimal adb and fastboot. The bootloader factory reset option didn't work.
I am having the exact same issue. Has anybody had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a bunch people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?
My daughters Moto G locked her out and would no reboot. I got into bootloader and it started to boot up but always stops booting at the
"Hand Stitched" M logo and then turns off. The phone has worked fine with no problems, battery charges OK. She thinks ??? that it is running Marshmellow
I went through bootloader again and selected factory reset. It started process but fails wit following erro msg.
wiping data..
Formating/data..
E: blkdiscard on partition/dev/block/platform/msm_sdcc.1/by-name/userdata failedData wipe failed
Any ideas how I can resolve this for her.
Problem has been solved.
I purchased an iphone for her.
Lol.. that's one way of solving the problem
garyben60 said:
Lol.. that's one way of solving the problem
Click to expand...
Click to collapse
A not so bright fix IMHO but a fix.
Hi all..
My moto g5s plus is not starting. After booting.. The lenovo logo shows and then it shuts down again.
Phone is not rooted and bootloader is locked.
Faatboot and recovery mode are opening.
I can do factory reset but that will erase all data from internal memory.
Please suggest me a way to get the phone working or if I can backup the phone data and then do a factory reset.
Thanks in advance.
agrawalaadhar8 said:
Hi all..
My moto g5s plus is not starting. After booting.. The lenovo logo shows and then it shuts down again.
Phone is not rooted and bootloader is locked.
Faatboot and recovery mode are opening.
I can do factory reset but that will erase all data from internal memory.
Please suggest me a way to get the phone working or if I can backup the phone data and then do a factory reset.
Thanks in advance.
Click to expand...
Click to collapse
Hi all still waiting for a solution......
agrawalaadhar8 said:
Hi all still waiting for a solution......
Click to expand...
Click to collapse
Find a solution?
I have a similar problem with my daughters phone, g5 S Plus, Validus 9, rooted. I don't think it's a problem with the ROM, at least no one else has reported this issue there. Twice, about a month apart, the phone suddenly reboots to TWRP. If you try to reboot to system it gets as far as the home screen for a split second, then reboots to recovery. The only way to get the os back is to do a factory reset. Which loses data on the phone, and she gets bent. Attached are logcat, recovery and kernel logs.
agrawalaadhar8 said:
Hi all..
My moto g5s plus is not starting. After booting.. The lenovo logo shows and then it shuts down again.
Phone is not rooted and bootloader is locked.
Faatboot and recovery mode are opening.
I can do factory reset but that will erase all data from internal memory.
Please suggest me a way to get the phone working or if I can backup the phone data and then do a factory reset.
Thanks in advance.
Click to expand...
Click to collapse
Fastboot is a oneway street, pc to phone. Factory recovery doesn't do back up, ADB would be what you want, but you do not have TWRP/root. Only thing I can think of, by any chance did you give google permission to back up your phone? At least you might get text and apps back. Have you tried holding the volume down and power at the same time, and cycling thru the bootlader three times? It's worked for me in the past. Goodluck.
willianoliver87 said:
Find a solution?
Click to expand...
Click to collapse
No... I had to do factory reset
Phoenix 15 A said:
Fastboot is a oneway street, pc to phone. Factory recovery doesn't do back up, ADB would be what you want, but you do not have TWRP/root. Only thing I can think of, by any chance did you give google permission to back up your phone? At least you might get text and apps back. Have you tried holding the volume down and power at the same time, and cycling thru the bootlader three times? It's worked for me in the past. Goodluck.
Click to expand...
Click to collapse
Too late now to try. I already did a factory reset. Yes gallery images and contacts were backed up in google. will consider it the next time.. If it happens again
Thanks
gentlemen I need help with my moto g5s after installed the rom no longer works the dark screen does not react and I can't even put it on bootlooder
saropoggi said:
gentlemen I need help with my moto g5s after installed the rom no longer works the dark screen does not react and I can't even put it on bootlooder
Click to expand...
Click to collapse
plug into computer, if it says Qualcomm HS USB 9008 or something you need to blankflash and then install Stock ROM again
thanks i solved the problem with minisd card 4gb and it works