Database Develop

help me check the phone

Hi,
i bought one used d3 but currently it is locked and all the lock codes are failing. so i have tried entering the MEID of the phone verizon activation site and its asking to contact customer care.
i have tried calling the customer care but they said that they cant really check the status of the phone (stolen / unpaid account) unless i am a customer but i am from Germany and don't have an account
I am suspicious that this might be the case as all codes are failing to unlock.
Can any one help me find if this phone has a bad history and i need to report to the seller?
Thanks in advance

Sent from my Galaxy Nexus using Tapatalk

no one wants to help me with this? strange

You cant tell. The seller could say it was simply given from a friend or purchased.
Sent from my XT862 using Tapatalk

chowdarygm said:
Hi,
i bought one used d3 but currently it is locked and all the lock codes are failing. so i have tried entering the MEID of the phone verizon activation site and its asking to contact customer care.
i have tried calling the customer care but they said that they cant really check the status of the phone (stolen / unpaid account) unless i am a customer but i am from Germany and don't have an account
I am suspicious that this might be the case as all codes are failing to unlock.
Can any one help me find if this phone has a bad history and i need to report to the seller?
Thanks in advance
Click to expand...
Click to collapse
im from mexico so i cant help with this,
but maybe you should ask someone with a verizon accnt to Help..
in my case, i bought it already sim unlocked

[Q] Droid 4 IMEI and all details tampered and Erased

Hi,
I bought a mobile while in the US. Later returning to India, I though of using it in GSM after reading posts in XDA. Removed the back cover and was shocked to see the labels were erased/tampered. The label inside the battery door is also erased. (See the attached images)
My Droid 4 that i got from ASURION due to original phone damage! I have the box from them there are 2 codes on the box!! Top one reads s300-1710-droid4. Next one below the 1st one reads: ESN(dec) 990000*******68. Was told it was a brand new phone! Don't know what has happened. Please tell me if these codes are Genuine! I am totally confused.
Is there any way to recover all those details that were in the original phone?
Having an IMEI with the below is OK?
990000*******68
I am going to use it outside US, to be exact in India. I like to see what my phones original IMEI, ESN, MEID etc are. Is there any other way to find the factory ones?
The about phone menu shows the same IMEI thats in the box.
Any help is really appreciated.
Thank you

If you got it from Asurion, I doubt it was new. I don't know this for sure, but my feeling is that you have a refurb with a (legally) reprogrammed number. Since most people will never take the back cover off, they either just scrapped off the old number and didn't bother putting a new one on, or (more likely) somebody forgot to put a new sticker over it.
I don't know of any way you could recover the original number (it should have been overwritten), nor any reason why you would want to.

IMEI
podspi said:
If you got it from Asurion, I doubt it was new. I don't know this for sure, but my feeling is that you have a refurb with a (legally) reprogrammed number. Since most people will never take the back cover off, they either just scrapped off the old number and didn't bother putting a new one on, or (more likely) somebody forgot to put a new sticker over it.
I don't know of any way you could recover the original number (it should have been overwritten), nor any reason why you would want to.
Click to expand...
Click to collapse
So IMEI with 990000*******68 is okay? Will I be able to Update via the Verizon if my actual IMEI is erased and have a new one?
I tried Motorola online warranty check but my bad luck, it said my IMEI was wrong. Below is the link for checking the info.
http://servicemyphone.motorola.com/iden/support/showUnitSearch.do

anoopch said:
So IMEI with 990000*******68 is okay? Will I be able to Update via the Verizon if my actual IMEI is erased and have a new one?
I tried Motorola online warranty check but my bad luck, it said my IMEI was wrong. Below is the link for checking the info.
http://servicemyphone.motorola.com/iden/support/showUnitSearch.do
Click to expand...
Click to collapse
If the phone works, the IMEI must be ok. I don't know how to check if it is valid, though.
Also, I wouldn't worry about software updates, I don't think it checks the IMEI during updates. That being said, if you plan on modifying the D4 to connect to GSM networks, you might not be able to update anyway.

Does the phone boot? If it does, go into the settings -> about -> status and punch in the IMEI number you see on the Motorola warranty check.

danifunker said:
Does the phone boot? If it does, go into the settings -> about -> status and punch in the IMEI number you see on the Motorola warranty check.
Click to expand...
Click to collapse
Ya it worked. It seems that the Droid 4 has IMEI starting with 990000
Mine is still in warranty.
Sent from my DROID4 using xda premium

[Q] IMEI not found

I got my phone from ATT in January and last month I broke my contract by paying ETF, but still with ATT.
Now I am trying to unlock my phone, and when I enter my IMEI number, it says, IMEI not found in the database.
What could be the issue.
yesterday I reset my phone and installed latest version using Nexus toolkit. This should not alter my IMEI right?
is it better to contact ATT? or do some research before contacting them.

atrix4nag said:
I got my phone from ATT in January and last month I broke my contract by paying ETF, but still with ATT.
Now I am trying to unlock my phone, and when I enter my IMEI number, it says, IMEI not found in the database.
What could be the issue.
yesterday I reset my phone and installed latest version using Nexus toolkit. This should not alter my IMEI right?
is it better to contact ATT? or do some research before contacting them.
Click to expand...
Click to collapse
If you are referring to the at&t website returning an error code when you enter your imei it is an at&t problem. Installing the latest software does not alter your imei. Just call at&t and they should be able to get you sorted out.
Sent from my Nexus 6 using XDA Premium HD app

atrix4nag said:
I got my phone from ATT in January and last month I broke my contract by paying ETF, but still with ATT.
Now I am trying to unlock my phone, and when I enter my IMEI number, it says, IMEI not found in the database.
What could be the issue.
yesterday I reset my phone and installed latest version using Nexus toolkit. This should not alter my IMEI right?
is it better to contact ATT? or do some research before contacting them.
Click to expand...
Click to collapse
N6 doesn't show up in their website based system. I had the same thing happen a month ago. You'll either have to call them or do an online chat via their website customer support.

Thanks for the response guys..
I thought the same that, updating software shouldn't alter IMEI. but just want to make sure before contacting ATT.
I will contact them now.

Where is IMEI come from on Nexus 6?

I just bought a Nexus 6 on Ebay, but I had problem register it on motorola.com. I went on live chat support with a Motorola representative, and according to her (her chat name is Alistair) "IMEI will come from the service provider upon activation of the network." This make me very confusing. I believe that IMEI should be come from manufacturer. Can anyone confirm this?

cucaido said:
I just bought a Nexus 6 on Ebay, but I had problem register it on motorola.com. I went on live chat support with a Motorola representative, and according to her (her chat name is Alistair) "IMEI will come from the service provider upon activation of the network." This make me very confusing. I believe that IMEI should be come from manufacturer. Can anyone confirm this?
Click to expand...
Click to collapse
IMEI is associated with the device. On Android 6.0, you will find it under Settings/About phone/Status/IMEI information

Never heard of that one! IMEI is unique device number and it comes with every device, regardles of service provider, so I have no idea what she was talking about.
Maybe your phone was already registered before if you have bought 2nd hand or refurbished device...

cam30era said:
IMEI is associated with the device. On Android 6.0, you will find it under Settings/About phone/Status/IMEI information
Click to expand...
Click to collapse
I gave her the IMEI number under setting->"IMEI information", but she said it is invalid. She assisted me to contact my service provider for a valid IMEI.

cucaido said:
I gave her the IMEI number under setting->"IMEI information", but she said it is invalid. She assisted me to contact my service provider for a valid IMEI.
Click to expand...
Click to collapse
Unfortunately your service provider will not be able to help with a "valid" IMEI number. As mentioned previously, the IMEI number is specific to the device and does not have anything at all to do with your service provider (carrier).

Sounds like some one reported the device stolen and then changed the IMEI to an invalid one and then sold it.
As stated above the IMEI is hardcoded to the phone. It is basicly the serial number of the board in the phone. This information is stored on the EFS partition for other devices. Not sure where it is stored on the nexus 6 yet.

On the Nexus 6 it's called EFS too. At least that's what TWRP offers to backup.

cucaido said:
I just bought a Nexus 6 on Ebay, but I had problem register it on motorola.com. I went on live chat support with a Motorola representative, and according to her (her chat name is Alistair) "IMEI will come from the service provider upon activation of the network." This make me very confusing. I believe that IMEI should be come from manufacturer. Can anyone confirm this?
Click to expand...
Click to collapse
Motorola websites ( uk,usa,canada,brazil,india,middle east) etc. only accept imei numbers from devices which are bought form their spesific region. For example, If your devices' origin is from Brazil, you need to register it from moto brazil website, otherwise you can run into such stupid issues with other motorola region support girls Since they dont have a clue of what they are talking about, never bother with them. You can find the origin of region on the original device box. If you dont have the box, check www.imeidata.net , motorola warranty. That site will give you enough information about the origin of your device, helping you register it with a certain motorola website. Hope it helps.
Sent from my Nexus 6 using XDA Free mobile app

Same IMEI displayed twice

TLDR, One IMEI = BAD. Replacement phone on route. If your phone shows the same IMEI twice, get in touch with whoever you bought it from.
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Hi Everyone,
I've had all the OnePlus phones at some point, and today I got the 3T.
The X, 2, and 3 all had two IMEI numbers.
My 3T only has one.
All of them were purchased in the UK.
Is this normal? Do you have one IMEI number too? Will this create an issue if I use two SIMs on the same network?
My work and personal SIMs are both on O2.
Thanks

prmcmanus said:
Hi Everyone,
I've had all the OnePlus phones at some point, and today I got the 3T.
The X, 2, and 3 all had two IMEI numbers.
My 3T only has one.
All of them were purchased in the UK.
Is this normal? Do you have one IMEI number too? Will this create an issue if I use two SIMs on the same network?
My work and personal SIMs are both on O2.
Thanks
Click to expand...
Click to collapse
If you're talking about that label on the back of the 3t as it was shipped, then mine (I'm in the US) had two IMEI numbers. I'd guess that a label with one is just a mistaken label.

Die You check with *#06#
My OP3t shows me 2 IMEI

*#06# shows the same IMEI twice. Very strange!

It's the same except for the last two digits. Really sure...?

Well, looks like I'm sending my phone back. It's been a fun three hours, *sigh*

dreinulldrei said:
It's the same except for the last two digits. Really sure...?
Click to expand...
Click to collapse
Yeah, every single number matches 100%, on *#06# and in settings

2 seperate imei numbers here (US)

The drama continues! Apparently I own the worlds first single SIM 3T!! lol

The same call handler said they'd organise a replacement, and the new phone would have two IMEIs.

prmcmanus said:
The same call handler said they'd organise a replacement, and the new phone would have two IMEIs.
Click to expand...
Click to collapse
I have the same issue but with Oneplus 3, not 3t.
I guess I'll have to call O2... I didn't know this was an issue until I saw this thread.

joaoennes said:
I have the same issue but with Oneplus 3, not 3t.
I guess I'll have to call O2... I didn't know this was an issue until I saw this thread.
Click to expand...
Click to collapse
The O2 call handler initially told me that the IMEI should be the same, then later when they clarified it they said that they meant the 3, not the 3T.
So this person reckons that the 3 should have one IMEI, and the 3T should have two.
I work in a large phone repair centre, and every single OnePlus 3 I've seen has two IMEIs - which is about 8 units so far.

My O2 oneplus 3 has same imei on both. Having to exchange as late paying bill and imei barred the phone.
Now with bar removed it is conflicting seriously not allowing it to make calls on network.
Think O2 have implemented this as they can keep track of device so if it was barred again they know where it is, if 2 different imei's the other would not block and could still use the device

My second phone was the same. I'm now waiting for my third

prmcmanus said:
The O2 call handler initially told me that the IMEI should be the same, then later when they clarified it they said that they meant the 3, not the 3T.
So this person reckons that the 3 should have one IMEI, and the 3T should have two.
I work in a large phone repair centre, and every single OnePlus 3 I've seen has two IMEIs - which is about 8 units so far.
Click to expand...
Click to collapse
It looks like it should definitely have 2 different numbers, according to research I did online. I'll check with O2 on Monday.
My Oneplus X has 2 IMEIs as it should.
This is a weird thing.

Yup mine is Displaying the Same IMEI twice, but I only use one sim & as mine is the 128gb I'm not sending it back ..... would be a long wait for a replacement....
Sent from my ONEPLUS A3003 using XDA-Developers mobile app

I have now contacted them a I'll have to go to the store for them to look at it and they might take it to fix it. Do you guys think will be a long wait after?