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AT&T Tilt. Stock. 8 mos old.
R 1.27.12.11
G 22.45.88.07H
D 1.57.00.00
Battery ran out during a conversation.
Plugged it in, tried to turn it on immediately to retrieve the number and return the call from a land line.
Must've been really dead, because it only got as far as the 3G animation before it died again
Left it to charge, but it started a loop, rebooting, then dying at the same point.
Full Battery, but now phone won't boot past the Logo screen, doesn't even make it to the 3G animation. No buttons work at that point. Must remove battery to turn off.
Soft reset and bootloader work. USB Sync driver loads on connection to PC. Device doesn't show up in Vista beyond that.
BIG IMPORTANT QUESTION: Is there any way to recover my data (contacts, SMS)? I assume I'm going to be forced to hard reset and/or flash? Could I even avoid this and repair a different way?
Thank in advance for your comments
MindBridge
[email protected]
MindBridge1 said:
AT&T Tilt. Stock. 8 mos old.
R 1.27.12.11
G 22.45.88.07H
D 1.57.00.00
Battery ran out during a conversation.
Plugged it in, tried to turn it on immediately to retrieve the number and return the call from a land line.
Must've been really dead, because it only got as far as the 3G animation before it died again
Left it to charge, but it started a loop, rebooting, then dying at the same point.
Full Battery, but now phone won't boot past the Logo screen, doesn't even make it to the 3G animation. No buttons work at that point. Must remove battery to turn off.
Soft reset and bootloader work. USB Sync driver loads on connection to PC. Device doesn't show up in Vista beyond that.
BIG IMPORTANT QUESTION: Is there any way to recover my data (contacts, SMS) either before or after I hard reset and/or flash?
Thank in advance for your comments
MindBridge
[email protected]
Click to expand...
Click to collapse
Unfortunately a hard reset wipes the phone clean of all data. Unless there is some way you can sync the phone at this point or if you have previously synced the phone., there is no way to recover data after a hard reset.
Do you have previous backups to a storage card ? Or have you previously synced to your PC?
Any other options?
Thanks for the reply,
It's been at least 6 mos since my last sync. I can partially rebuild some of the contacts, but with received text messages I'm out of luck.
Is it possible to avoid a hard reset? or just get a full dump of the existing memory, errors and all? could then at least extract some of the info I need.
Could I just rewrite specific blocks of data or is there any way to read the info that's in the phone already?
Another option
MindBridge1 said:
Is it possible to avoid a hard reset? or just get a full dump of the existing memory, errors and all? could then at least extract some of the info I need.
Click to expand...
Click to collapse
It'll be worth cleaning the battery terminals and spring connectors carefully with a cotton bud/Q-tip and specialist electronic contact cleaner. Even though they may not look dirty, there can be contamination that may cause the problems you're experiencing. If you have a spare battery, also give that a try (after cleaning the spring contacts on the phone). Be careful not to get any cleaning liquid on the water damage detection sticker in the battery bay.
Still need some answers
Thanks for the suggestion. Keep em coming!
Unfortunately, I tried it, but it didn't solve the problem.
I appreciate the help, though.
I really need to know if there's a way to rescue my data.
Thanks again to all!
Any more help?
Could someone please tell me what kind of help to ask for if I take this to a local repair center.
So far 3 local shops are giving me the stock line that I have to hard reset the phone and to kiss my data goodbye--all without examining the phone.
I've worked with computers enough to know that there are some raw recovery methods. Could someone please shed a little light?
Thanks again in advance--
More info needed
MindBridge1 said:
Thanks for the suggestion. Keep em coming!
Unfortunately, I tried it, but it didn't solve the problem.
Click to expand...
Click to collapse
Thanks for your prompt response - keep those coming! Which did you try - cleaning the battery terminals/cleaning the spring connectors/replacing the battery with a another (and if the latter what did you replace it with)?
I really need to know if there's a way to rescue my data.
Click to expand...
Click to collapse
Pehaps it may come as no surprise that in order to stand any chance of getting data off the device (other than data on the memory card or SIM contacts), you need to have it powered up and running. What you've described are classic symptoms of power supply related issues and these tend to be caused by dirt or contamination which will need cleaning away, either that or a faulty battery.
Take the phone to a store and use their battery, if it doesnt' work then I would say you're SOL
ChumleyEX said:
Take the phone to a store and use their battery, if it doesnt' work then I would say you're SOL
Click to expand...
Click to collapse
I agree, it has been three days dude, that is longer than I could do without my phone. Check the battery, if it is not the battery, bite the bullet and move on.
It does not have a hard drive, so it is not like you can take it apart , yank the hard disk and recover data.
We have all lost irreplaceable data at one time during a hard reset or a PC re install. Hard reset, rebuild what info you can, get your phone back working and to you and everyone listening, put your phone on a regular backup schedule! Sorry dude tough love.
Yeah, time to sync every night and save some numbers to the sim car.
Hello,
My phone does not turn on properly and the screen is blank. I have been sent a replacement, and want to know how I can ensure the data on the old phone is gone and wiped and not on it when i send it back. How can I do this as the phone does not turn on properly?
Thanks
Have you tried to hard reset - hold down two soft keys in the front, while press on the power button.
I have tried that, but cannot see the screen to know if ive done it right. It registers on my PC as a mobile device, any other way to return it to stock? My friend sent his in, and a week or two later, his email and facebook was hacked, so I'd like to erase as much as I can off mine. Thanks
Mortron said:
I have tried that, but cannot see the screen to know if ive done it right. It registers on my PC as a mobile device, any other way to return it to stock? My friend sent his in, and a week or two later, his email and facebook was hacked, so I'd like to erase as much as I can off mine. Thanks
Click to expand...
Click to collapse
try reflashing the stock flash, it should delete your personal information. If you do it from your pc you do not need to see it on the screen as the pc will tell you the status of the flash.
You will not be able to align the screen, it will seem to be a new phone that has not be turned on to anybody who tries to turn it on after it has been returned.
cool thanks
sorry i searched for what i had asked and think i have found it.
Yes you read it right I want to know how I can brick my phone or make it stop working completely. Now let me explain the reason why. I had installed an app called "Launcher Pro". Later I uninstalled it and that is when all hell broke lose. Basically when ever I would swipe my screen to unlock the phone, I would get constant error messages that would reappear the moment I would close them, and to make matters worse it would lock out the rest of the screen so I can not click any thing else (just like in windows vista and windows 7 when a UAC message pops up). This is further complicated by the fact that I have a Bell Canada Samsung Galaxy Phone, which does not have the 3 button recovery ability but that is not the end of my problems. I got this phone at a store called Best Buy and got their warranty. Now one of the things that voids the warranty is unlocking the phone, guess what?? My phone is unlocked. So since my phone is not dead, it boots up, the lock screen loads up, the top bar shows u the battery life and the fact it is getting service and can receive calls (but which I can not answer since when it comes to that screen, the screen freezes up with the error messages). So if I take the phone to Best Buy, they are going to pop in a different sim other then bell and when they see that it works, will hand me back my phone and void my warranty. So I need to have the phone in such a condition that they can not check that and yes there can be no physical or water damage either. How do I accomplish this?
Is it rooted ? Did u happen to enable usb debugging ?
If so a mere "adb reboot recovery" followed by a wipe data would solve ur issues
Ya it is rooted, but usb debugging is not activated and I can not activate it the normal way through the settings screen, if you would know a way to do it some other way, that would be great. Just to let every one reading this know, I do not want to change my phone if I can help it, if there is a way for me to fix this with out bricking the phone and getting a new one, I will be more then happy to keep my current phone. Thanks
Zink6 said:
Ya it is rooted, but usb debugging is not activated and I can not activate it the normal way through the settings screen, if you would know a way to do it some other way, that would be great. Just to let every one reading this know, I do not want to change my phone if I can help it, if there is a way for me to fix this with out bricking the phone and getting a new one, I will be more then happy to keep my current phone. Thanks
Click to expand...
Click to collapse
Have you tried booting into safe mode. Usually booting into safe mode will disable any 3rd party apps from loading. This might give you the chance to uninstall LauncherPro or even enable USB debugging. The method to get into safe mode for the Bell Vibrant seems tricky though:
Menu + Home + Power On right when you see the Samsung logo (specifically: http://forum.xda-developers.com/showpost.php?p=8583886&postcount=17) probably hold the keys. I know in the other Android phones (HTC Ion) you have to hold Menu from beginning til it boots.
http://forum.xda-developers.com/showthread.php?t=758678
Seems to work sometimes...
Why dont you just re-lock your phone?
Sent from my GT-I9000M using XDA App
Why unlocking it with code would void the warranty? if you flash, yes, maybe. but you enter the unlock code... isn't the official way? Don't bother how i got the code, I bought it, it's mine, i can unlock it. period. i dont understand how they would consider to void the warranty because you unlock with code. btw, Bell does give unlock code for 75$. so, my phone is not eligible for warranty?
MadWhips said:
Why dont you just re-lock your phone?
Sent from my GT-I9000M using XDA App
Click to expand...
Click to collapse
Guys c'mon.. At least read his post. He can't gain access to the phone at all right now. How do you expect him to relock?
Honestly with no adb you can't do much if u dont have 3button working
Try all those 3button tricks posted for those who can't get to recovery/download mode.
One if i recall is :
Turn off phone
Press n hold Home + Vol Down (or Vol up, up 2 u) + power
Keep holding, your phone will restart once, then twice, then let go off power button.
Its worth a shot
I work at best buy. They will not stick another sim card into the phone. Is it within the 30 day return policy? If its within 30 days go return it and show them the phone dont work and they will exchange it for you.. If its not within the 30 days they will most likely have to send the phone out to Samsung.
What i would do :
1. Take the phone back to the store.
2. Tell them the thing dont work...they wont know if its unlocked or rooted.
3. Ask them to exchange it under the manufactures warranty (if its not within the 30 days) and hopefully they will exchange it and not have to send it out to samsung.
WIN.
PM me if anything.
Asked the rep at best buy (by the way this is best buy Canada), and he said warranty is void if unlocked.
like eduard said, just take it do them. don't even ask or mention unlocking coz that will make them think that you have unlocked it.
take it there, say it doesn't work. done. don't ask, don't tell.
lol thats why you dont tell him you unlocked it! wow man.
its not about you telling them that u unlocked it, their procedure is to insert a different sim into the phone before sending it out for repair and/or exchange. And that is when I will be caught. So aside from giving best buy the phone, does any one else have any other ideas?
Did you try this?
http://forum.xda-developers.com/showthread.php?t=813580
I also have a Bell SGS. I got it from Wireless Wave and fortunately I have 3b recovery. You've tried both (up+home+power) as well as (down+home+power) right? You let go as soon as you see the boot screen that says i9000.
Drop it in the water?
zorxd said:
Drop it in the water?
Click to expand...
Click to collapse
Water damage is not covered by warranty.
From what i read, i can't imagine this is a hardware problem (though i could be wrong), so probably the worst that can be is that your phone needs a reflash. How much would that cost in CA if you can't talk it into a warrantee case?
Ya its not a hardware issue, its a software one. Let me give u more information. The phone boots and goes to the lock screen. Shows the correct time and date and shows on the top that it was connected to my phone service but the moment I swipe the screen to unlock, I get repeating messages, one of them reads "The process android.process.acore has stopped unexpectedly. please try again." and the other reads "The application TwLauncher (process com.sec.android.app.twlauncher) has stopped unexpectedly. Please try again". Both messages have a "force close" button on the bottom that takes the message away just for it to reappear a second later.
Also from what I have been reading in the forums, if I can only get my phone into usb debugging mode in any other way then the typical MENU > Settings > Applications > Development > USB debugging, it would solve all my problems. If any one knows how to do that, please share your knowledge.
There is a post on here for making a USB dongle that powers the phone straight into download mode.
You need a USB plug and a resistor.
You can then re flash.
Sent from my GT-I9000 using Tapatalk
Here's what you can do:
When you've started the phone (and the error messages come up) you connect your device to your PC with the USB cable.
At that point you'll see a new menu on the background (behind the error messages) for the selection of your connection (Samsung Kies, Mass Storage, etc...)
Click away the error messages very quickly and press the button Samsung Kies (you may have to try several times before you can do this but it's possible)
Then you open Samsung Kies and you use the procedure that is mentioned in the post below to reflash your device with a test firmware:
http://forum.xda-developers.com/showthread.php?t=766589
Make sure to read through that tread to know what codes you have to use in the registry. You should be able to flash your device in Kies with a (test/official) firmware this way.
In the end you my not even have to return it at all...
Long story short, I got caught "cheating" in a school exam. They have confiscated my phone and when they give me a "hearing", the battery would have drained out completely. I was using the app "Notes" to store some formula and also have some images in the gallery. I have CWM installed and was using Darky's 7.x ROM.
I am going to tell them that I was just switching the phone off. They cannot use it without me because I have a pattern lock. So when I get the "hearing", I suppose they might ask me to bring a charger and boot the phone for their inspection. Is there any way for me to clear the data (internal/external) and maybe even reset the home launcher (to remove the notes icon from homescreen)
My best bet is to somehow reset the data when I get my hands on it without making it look suspicious. I know it's complicated. Maybe I can behave like the phone has frozen, needs a reboot and get into download mode ..from there on I tell them I need to connect it to MY pc to fix the OS.
Sorry for time..
Code:
*2767*3855#
Hard reset.
Now-on, study more and before the exams or get smarter.
[[]]
Their might be a better way but I won't help on this!
Most likely, if your battery is drained, you risk on bricking the thing more than anything! Is it worth the risk?
If you have cheated and was cought, you should face consequences and that's it...!
hold volume+home button+volume button up use volume button scroll down and click using the hope button wipe/factory reset there and plz thank me
no, the best way is what underv0ltage said
*2767*3855#
it's guaranteed to wipe 110% everything from the phone
i use it all the time to erase my tracks before sending the phones for repair
AllGamer said:
no, the best way is what underv0ltage said
*2767*3855#
it's guaranteed to wipe 110% everything from the phone
i use it all the time to erase my tracks before sending the phones for repair
Click to expand...
Click to collapse
I have 2 questions.
1) How long does the process take to complete ?
2) Does it work as an emergency call (without unlocking phone) ?
Thank you.
I know there is no justification for cheating and I deserve the consequences, and I wont give excuses.
They will probably ask me to get a charger. A brick will cost me less than the worst case scenario (having to reappear the entire trimester in vacations and not getting grades if I pass) ..It sucks even more for me 'cos I had malaria last trimester and wasn't allowed to sit in those exams either because of low attendance, that is why I'm trying to save my ass while I still can.
Thanks once again..
I bought a new G6 (unlocked) for my sister, who lives in another state. She activated the new phone last night (Mint Mobile). When she got to the screen asking for entry of a password to protect against unauthorized use she entered a complex password (she didn't know she could just skip that screen). She wrote the password down, but now she can't find it. I called her this morning and she was able to use the fingerprint scanner to open the phone enough to answer my call, but she can't get to her apps.
I am aware that this sounds a little "fishy", but I didn't know where else to turn. Is there any way to reset or remove that password? Any help will be appreciated.
Thanks, Jerry
geronimo52xx said:
I bought a new G6 (unlocked) for my sister, who lives in another state. She activated the new phone last night (Mint Mobile). When she got to the screen asking for entry of a password to protect against unauthorized use she entered a complex password (she didn't know she could just skip that screen). She wrote the password down, but now she can't find it. I called her this morning and she was able to use the fingerprint scanner to open the phone enough to answer my call, but she can't get to her apps.
I am aware that this sounds a little "fishy", but I didn't know where else to turn. Is there any way to reset or remove that password? Any help will be appreciated.
Thanks, Jerry
Click to expand...
Click to collapse
She can boot to recovery and reset the whole phone, the only option if bootloader is locked.
Got to wipe the phone and start over. tell her to make sure next time it's a simple password because she's going to have to use it every time to unlock the device if she has a screen lock set to password. even if it's set to fingerprint you have to enter the password anytime you reboot the device to unlock it the first time.
It's there to prevent unauthorized use so no there's no way around it. Except for factory resetting. even then make sure she logs in with the same Google account because she probably enabled factory reset protection as well.
madbat99 said:
Got to wipe the phone and start over. tell her to make sure next time it's a simple password because she's going to have to use it every time to unlock the device if she has a screen lock set to password. even if it's set to fingerprint you have to enter the password anytime you reboot the device to unlock it the first time.
It's there to prevent unauthorized use so no there's no way around it. Except for factory resetting. even then make sure she logs in with the same Google account because she probably enabled factory reset protection as well.
Click to expand...
Click to collapse
Thanks for the suggestions. I walked her through the factory reset procedure, but when she tried to set up the phone and entered her Google credentials the phone said "searching" and wouldn't go past that screen. She finally called Motorola and they said if I could send proof of purchase she could forward it to them and, if approved, they will ask her to send them the phone and they will send her another new phone. She is still waiting,
geronimo52xx said:
Thanks for the suggestions. I walked her through the factory reset procedure, but when she tried to set up the phone and entered her Google credentials the phone said "searching" and wouldn't go past that screen. She finally called Motorola and they said if I could send proof of purchase she could forward it to them and, if approved, they will ask her to send them the phone and they will send her another new phone. She is still waiting,
Click to expand...
Click to collapse
That's a bummer. They should send another one though. It's covered since you didn't unlock the bootloader.