[Q] Frozen after an update - One (M7) Q&A, Help & Troubleshooting

I have an HTC One M7 and it just updated the start screen...and is now frozen on "Update HTC BlinkFeed", "Please don't turn off your phone during installation". It's been like this for over an hour and I have actually tried restarting and shutting down, without any success. I really don't want to have to do a hard reset, but has anyone else had this problem? Do I just have to wait it out, or is there anything that I can do?

Related

HELP! My htc dream won't stop restarting itself!

I have a Rogers HTC Dream. I've had it for months now. I recently upgraded it to the newest version (1.86).
I was just fiddling with a new app I downloaded - "shake alarm" (where you need to shake it to stop the alarm) from the market. to test it, I set an alarm within a minute. after I closed the phone, I put it on idle. then it started to restart itself and it won't stop!
I've taken the battery out many times to stop it but it still won't load properly!
can someone please help me?
Well, I think the only thing you may be able to do is to do a wipe. Turn on your phone by holding home and power. Release when the recovery screen comes up. Open the keyboard, press Alt + W
When that is done, you can press Home and Back to restart. This resets everything back to factory, you'll have to set everything back up. I think that your downloads will be saved the first time you load up Market, but they'll be gone after that, so try to install them all at one time (that's if they are saved).
hm, I tried but it won't let me past the HTC loading screen.
Urgent!
My HTC dream has the same problem, its keeps on restarting and doesn't let me get to the recovery screen. Can't downgrade using fast boot as well, as it from Singtel. It used to happen before but used to get ok once i'll take out the battery and boot it again but now it just keeps on restarting. Anybody with a solution?
Or can anybody tell me why its happening?

HD7 Randomly Broke - Won't Boot Up!

I was using my T-Mobile HD7, browsing the web, on the official Mango update, when the browser completely froze. I couldn't even turn off the phone by holding the power button, so I removed the battery.
I then tried to turn the phone on again, but it won't get past the first HTC splash screen!
It's seriously like the phone just died. Idk what went wrong, but it still doesn't boot after removing the battery, removing the SIM, etc. What else should I try?? I guess a master reset would be the next option? But then all my data is lost......
ace10134 said:
I was using my T-Mobile HD7, browsing the web, on the official Mango update, when the browser completely froze. I couldn't even turn off the phone by holding the power button, so I removed the battery.
I then tried to turn the phone on again, but it won't get past the first HTC splash screen!
It's seriously like the phone just died. Idk what went wrong, but it still doesn't boot after removing the battery, removing the SIM, etc. What else should I try?? I guess a master reset would be the next option? But then all my data is lost......
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Click to collapse
Hi,
Maybe you should have reinstall ROM. It looks like something went wrong after update.
Regards
PanNet said:
Hi,
Maybe you should have reinstall ROM. It looks like something went wrong after update.
Regards
Click to expand...
Click to collapse
I've been using the update for a week now. If there was a problem, it should have happened sooner... This feels like Windows Mobile :/ and there's no way to get your data back!!!!!!
I had the exact same thing happen to me. If it won't boot, you'll need to do a hardware key factory reset.
Pull the battery to turn off the phone. Put the battery back in, but don't turn it on yet. Hold down both Vol + and Vol - and the power button for a few seconds until a white screen comes up with instructions to factory reset. Takes about 30 seconds total.
Did you update from the leaked mango version also? Curious if the problem was related to the leaked firmware.

[q] please help my htc one have system error?

This is my 7th time in experiencing this problem to my HTC ONE (Silver), there will be a time once I scroll up to refresh my blink feed, my HTC ONE will get lagged and will keep on blinking and going back to home screen. It will be like blinking and going back to home screen then blink blink blink blink screen...
What I did was to screen lock first to stop the "blinking and going back to home screen", then back up my data and settings through my Google Account and factory reset. In this way, the issue of "blinking and going back to home screen" will be fixed. But after 2 days or so, there will come a time that it will happened again.
I also tried restarting and power off the phone and boot it again, but it didn't work... I sent my HTC ONE to HTC Service Center and what they did is they "hard reset" and "reformat" my phone's system. They told me to observe first if it will persist or happen again.. It lasts for 3 weeks and then it happened again...
Anyone experienced this issue? please help guys... it is so annoying and hassle on my part to factory reset my phone from time to time just to solve this issue.. please help.. ... My HTC ONE is HTC_PN071 ...
Thanks,
Dexter

HTC One m7 restarting again and again

My HTC one M7 is restarting again and again. I kept restarting until the battery got over. I tried to get into recovery mode but it would restart before i could select the option. Can anyone help me out, what should i do ? My phone is not rooted, no change has be done to the phone. Its genuine.
Scorpion311 said:
My HTC one M7 is restarting again and again. I kept restarting until the battery got over. I tried to get into recovery mode but it would restart before i could select the option. Can anyone help me out, what should i do ? My phone is not rooted, no change has be done to the phone. Its genuine.
Click to expand...
Click to collapse
I am seeing exactly the same problem. A few seconds before it started happening it presented the message "Hold power button <X> seconds to restart your device" after which it entered the boot loop. It is acting like the power button is permanently pressed, but it doesn't seem to be a mechanical issue. At this point I do not care about saving the device, but I would really like to get the data off it.
send me ur email address I will mail u the link to the solution of ur probs

Phone hangs after factory reset

I'm in the process of selling my H/K One M8 that has been S-Off'd and had an unlocked bootloader. However, once I factory reset it, the phone sits at the HTC screen for 3ish minutes until the setup screen appears and while it stays there I get a V08 Voicemail error. Is there anyway I can make this not happen? I'm hesitant to sell my phone because I'm scared someone will think it's broke, since the setup screen doesn't show up right away.

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