Related
ok so these days... i been using RA. alot probably flashing 30 times a day
because of the wifi problem.
the trackball decided to stop working
when i scroll it up it wont work.
scrolling down , left, right works.
(my phone is unlocked) <- i know it avoids the warranty.
so..i decided to take chance and call HTC about warranty
this is what im gonna tell them
that my wifi isnt working
and i didnt find it out till now cause i never used wifi, and used 3G. and recently i canceled my plan and i dont have data plan anymore
so when i tried to use wifi it didntt work , and tell them i already did hard reset and soft reset and even called my router's company and changed the setting of the router and they told me that it has to be the hardware problem of my phone
So, this is my plan
1, call HTC
2, tell them wifi isnt working and its a hardware problem
i have that strange screen touch issuse too when i hold the phone tightly and try to touch the screen it doenst work, and it thinks im touching the bottom of the screen so it goes into menu and dialer when im clicking the middle of the screen, or vibrate cause it thinks im clicking the capacitive button.
3. i'll demand a replacement, and when i send my phone back hopefully it will cover by warranty( i know unlocking the phone avoids the warranty but i know many people have succeded getting replacement eventhough their phone was unlocked)
4. when they receive mine and it turns out its not covered by warranty are they going to charge my 500 dollar.
or find out that my trackball is broke.
what things do that ask? when i call them ? did anyone go through the process? do they require credit card number and all?
bought my phone through craigs about 3 weeks ago i think
lost the number of the seller..( that son of [email protected]#@# told me everything was working when i got it the wifi wasnt working)
EDIT: should i just complain about the screen?
i doubt they're gonna test the wifi and all.
does anyone knows how they inspect their device?
in what awy do i have higher chance getting replacement without issue.
Complain about the screen not working properly which is hardware issue
complain about the wifi <--- could b cause of rooting and messing up idk..
well..i already googled it and trackball isnt covered by warranty..
i have AMOLED screen but..dont really care about if i get SLCD or not..
so just your trackball doesnt work?
just flash everything back to stock recovery partition and all, then call them and say your trackball stopped working
disgustip8ted said:
so just your trackball doesnt work?
just flash everything back to stock recovery partition and all, then call them and say your trackball stopped working
Click to expand...
Click to collapse
i already did but i heard that trackball are not covered by warranty.
It wont be a problem. I had trackball problems too and got a replacement by the end of the week. They don't care about your bootloader. Try it. It's as painless as possible. Stop worrying.
pwig said:
It wont be a problem. I had trackball problems too and got a replacement by the end of the week. They don't care about your bootloader. Try it. It's as painless as possible. Stop worrying.
Click to expand...
Click to collapse
Thank you i am going to call HTC
I'll keep you guys updated.
Update:1 nov-26-2010 , wow less than 10 min i went through the swap process, and got an email for credit card process. ..Now let's just hope they dont charge me $200 cause i rooted the phone!
eunkipark92 said:
Thank you i am going to call HTC
I'll keep you guys updated.
Update:1 nov-26-2010 , wow less than 10 min i went through the swap process, and got an email for credit card process. ..Now let's just hope they dont charge me $200 cause i rooted the phone!
Click to expand...
Click to collapse
you need to go back to stock rom. unlocked bootloader is fine, i suggest NOT sending it back without stock rom
andy2na said:
you need to go back to stock rom. unlocked bootloader is fine, i suggest NOT sending it back without stock rom
Click to expand...
Click to collapse
yup already put everything back to stock. FRG83D
update #2 nov-30 2010
got my replacement from HTC it looks like they sent me a brand new spanking phone
no dusts under the screen, no scratches what so ever, everything works perfectly
, and it looks have it has new parts(which means SLCD)
my old nexus one had dark grey-ish trackball and this one have white-ish light trackball. it looks like the notification light is brighter.
is going to send my old nexus one tomorrow or the day after tomorrow
hopefully they wont charge me.
will update soon
So they send you the replacement first? When u send ur old one do they fix it or do u keep the replacement. The vibrate on mine is screwed up so im thinking of sending it also
Sent from my Nexus One using XDA App
mac208x said:
So they send you the replacement first? When u send ur old one do they fix it or do u keep the replacement. The vibrate on mine is screwed up so im thinking of sending it also
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
When u call them, you have 2 choices, you can either do swap or do repair
in my case i did swap. they will require your credit card number
and you will have $530, pending on your credit card, you have to send it back your old n1 if you want the charge to be dropped
or you can just send your n1,which will take longer..
Rather than creating another thread for a similar issue...I am having issues with my power button. Sometimes it takes about 5 tries to get the screen to come on.
My question is, are they swapping with N1's or does the AT&T version get something else? I have heard about someone receiving a Captivate instead and I do not want a branded / locked phone.
eunkipark92 said:
update #2 nov-30 2010
got my replacement from HTC it looks like they sent me a brand new spanking phone
no dusts under the screen, no scratches what so ever, everything works perfectly
, and it looks have it has new parts(which means SLCD)
my old nexus one had dark grey-ish trackball and this one have white-ish light trackball. it looks like the notification light is brighter.
is going to send my old nexus one tomorrow or the day after tomorrow
hopefully they wont charge me.
will update soon
Click to expand...
Click to collapse
just a question, why do people dislike the SLCD version vs the AMOLED? Isnt SLCD better with battery life and easier to see in sunlight?
andy2na said:
just a question, why do people dislike the SLCD version vs the AMOLED? Isnt SLCD better with battery life and easier to see in sunlight?
Click to expand...
Click to collapse
AMOLED produces more vibrant and richer colors and SLCD creates a sharper picture and a warmer tone,
as far as i know amoled is a little bit better in sunlight, not by much. Its not the screen but its how htc makes thier glass.its like glossy and stuff)
and no amoled have better battery life
eunkipark92 said:
AMOLED produces more vibrant and richer colors and SLCD creates a sharper picture and a warmer tone,
as far as i know amoled is a little bit better in sunlight, not by much. Its not the screen but its how htc makes thier glass.its like glossy and stuff)
and no amoled have better battery life
Click to expand...
Click to collapse
yea, I JUST read the article on engadget comparing the Desire's Amoled vs SLCD:
http://www.engadget.com/2010/09/13/spot-the-difference-htc-desires-slcd-versus-amoled/
I hope I dont have to send mine in now :/
andy2na said:
yea, I JUST read the article on engadget comparing the Desire's Amoled vs SLCD:
http://www.engadget.com/2010/09/13/spot-the-difference-htc-desires-slcd-versus-amoled/
I hope I dont have to send mine in now :/
Click to expand...
Click to collapse
its ok most people cant tell the difference unless its side by side
i cant tell the difference..
update #3: dec-02-2010
i have sent out my old nexus one to HTC
and i just got a mail from them saying they have received my n1 and is in process of inspecting
we'll see how it goes, hopefully they wont charge me
update #4
service is complete. they didnt charge me
update #5 dev-04-2010
sold my nexus one now have mytouch 4g. bye guys
So I've noticed yellowing in the upper left hand corner of my N6...it's fairly faint, but it's certainly noticeable...what's the best way to go about fixing this? Do I have to change RGB settings through a custom kernel, or what's the easiest way? Thank you.
perceptualdoor said:
So I've noticed yellowing in the upper left hand corner of my N6...it's fairly faint, but it's certainly noticeable...what's the best way to go about fixing this? Do I have to change RGB settings through a custom kernel, or what's the easiest way? Thank you.
Click to expand...
Click to collapse
This might work
http://nexus5.wonderhowto.com/how-to/fix-screen-burns-your-nexus-6-other-amoled-device-0159397/
I actually just used that last night because I do have a little screen burn as well...seems to temporarily fix that, but it reverts back after a little bit...is that something that has to be done on a consistent basis until it permanently goes away? As for the yellowing, it didn't seem to do anything.
I bought the N6 used n it's in excellent shape, I just never noticed any of this when I bought it...out of all the Amoled devices I've had I've never had burn-in problems...
Anyone else have input?
You can definitely try playing around with the rgb values, but other than that it is a hardware issue that really can't be fixed and you will have to replace the screen.
lolcakes203 said:
You can definitely try playing around with the rgb values, but other than that it is a hardware issue that really can't be fixed and you will have to replace the screen.
Click to expand...
Click to collapse
OK, what's the best way to go about changing the RGB values? Do I need a custom kernel? I am running the Pure Shamu ROM.
Bump
perceptualdoor said:
So I've noticed yellowing in the upper left hand corner of my N6...it's fairly faint, but it's certainly noticeable...what's the best way to go about fixing this? Do I have to change RGB settings through a custom kernel, or what's the easiest way? Thank you.
Click to expand...
Click to collapse
Most probably, it's happening for burn-in. Just go to accessibility>color inversion and turn on the toggle and set the screen time out to max. keep it like that. This may solve the issue but I will recommend you to replace the device.
SAW_JOK3R said:
Most probably, it's happening for burn-in. Just go to accessibility>color inversion and turn on the toggle and set the screen time out to max. keep it like that. This may solve the issue but I will recommend you to replace the device.
Click to expand...
Click to collapse
Do you know what the turnaround time is on a replacement device? The only problem is I don't have a backup phone to use in the meantime...
perceptualdoor said:
Do you know what the turnaround time is on a replacement device? The only problem is I don't have a backup phone to use in the meantime...
Click to expand...
Click to collapse
I really have no idea mate Sorry for that. But as far as I know carrier version of devices get immediate replacement
SAW_JOK3R said:
Most probably, it's happening for burn-in. Just go to accessibility>color inversion and turn on the toggle and set the screen time out to max. keep it like that. This may solve the issue but I will recommend you to replace the device.
Click to expand...
Click to collapse
How long should I leave it like this? I've heard ppl say 20-30 mins, n it does seem to clear up a bit after that amnt of time, but it doesn't quite stick...
And I haven't seen this burn-in fix change the yellowing yet...
perceptualdoor said:
And I haven't seen this burn-in fix change the yellowing yet...
Click to expand...
Click to collapse
Then I'll highly recommend you to replace it
SAW_JOK3R said:
Then I'll highly recommend you to replace it
Click to expand...
Click to collapse
OK, I'm gonna call support now...
Can anyone attest to everything working out well with the $500 security deposit option for receiving a replacement device first?
What's the best number to call for support? Anyone have a number for the white glove dept? I just wanna speak with someone who I can understand and get to the point...
Does anyone know how to reach the white glove dept at Motorola for my replacement? I'm having trouble finding out if my credit card was processed or not for the advance exchange...I got an email last night saying my order was processed n the funds would be on hold for the security deposit, now today I receive an email from them saying my card didn't go through...so far it's been jumping through a lot of hoops n hitting dead ends with Motorola support...difficult to get someone intelligible on the line it seems...
Can anyone point me in the right direction? Thank you kindly...
perceptualdoor said:
Can anyone point me in the right direction? Thank you kindly...
Click to expand...
Click to collapse
white glove number is 800-653-7185
i have done many advanced replacements always worked out fine.
so black screens on my phone look like LCD blacks and glow in the darkness. it's extremely noticeable (i'll get some pics soon) and it happens everywhere, not just in android -- the galaxy note 4 splash screen on boot shows the same bright blacks, as do the backgrounds of twrp and download mode. i'm completely perplexed, i could see some kind of android mis-configuration affecting colors in the OS but i cannot understand why it would be happening outside of android at all.
my rom is cmremix 3.3 with 4/22 slim gapps, i've done a full wipe+reinstall to no avail. all screen-related settings in color control and kernel adiutor are set to default.
any ideas??
developing said:
so black screens on my phone look like LCD blacks and glow in the darkness. it's extremely noticeable (i'll get some pics soon) and it happens everywhere, not just in android -- the galaxy note 4 splash screen on boot shows the same bright blacks, as do the backgrounds of twrp and download mode. i'm completely perplexed, i could see some kind of android mis-configuration affecting colors in the OS but i cannot understand why it would be happening outside of android at all.
my rom is cmremix 3.3 with 4/22 slim gapps, i've done a full wipe+reinstall to no avail. all screen-related settings in color control and kernel adiutor are set to default.
any ideas??
Click to expand...
Click to collapse
Flash a few rom and see if it the same. My blacks are black so it might be what the devs used in the rom. Ask the dev what color code he used and see the color wheel what it looks like in other phones if u enter the color code.
BAD ASS NOTE 4
the problem is persistent across ROMs as well. i tried a lollipop touchwiz rom and then a stock firmware through odin, no change.
Bad phone/screen
BAD ASS NOTE 4
Is your phone a clone? Most clones come with LCD screens instead of AMOLED.
for real? i got my phone from a t-mobile store and it's been working fine since december. two days ago the screen **** the bed sometime after i clean flashed cmremix 3.3 from 3.1. also, please tell me what kind of fake phone runs custom roms for the original phone.
developing said:
for real? i got my phone from a t-mobile store and it's been working fine since december. two days ago the screen **** the bed sometime after i clean flashed cmremix 3.3 from 3.1. also, please tell me what kind of fake phone runs custom roms for the original phone.
Click to expand...
Click to collapse
If you say the phone is an original from the T-Mobile store then my question would be have you ever replaced the screen because of a crack?
My dad cracked his Note 3's screen once and bought a replacement screen from eBay. Little did he know the replacement screen wasn't an OEM replacement. It was a cheap knockoff which caused the screen to look a bit washed out. He never noticed it until I told him.
My first thought is also that you got a clone or a unit with an aftermarket screen, but since you say N4 roms install & run fine, your screen may have just somehow gone bad.
Try odining back to bone stock & see if the issue persists. If it does- warranty exchange.
OuncE718 said:
If you say the phone is an original from the T-Mobile store then my question would be have you ever replaced the screen because of a crack?
My dad cracked his Note 3's screen once and bought a replacement screen from eBay. Little did he know the replacement screen wasn't an OEM replacement. It was a cheap knockoff which caused the screen to look a bit washed out. He never noticed it until I told him.
Click to expand...
Click to collapse
nope, i replaced the housing but didn't mess with the screen or mobo. this problem didn't arise until weeks after the housing replacement as well so i'm loathe to blame it; i would have to agree with the other posters in this thread who suggested the screen is simply broken. i'll try to contact samsung/t-mobile and then decide if i want to replace it or not.
kabuk1 said:
My first thought is also that you got a clone or a unit with an aftermarket screen, but since you say N4 roms install & run fine, your screen may have just somehow gone bad.
Try odining back to bone stock & see if the issue persists. If it does- warranty exchange.
Click to expand...
Click to collapse
will a warranty exchange work if i've tripped the knox flag? i restored the stock firmware+recovery through odin last night and still it hasn't gone away.
developing said:
will a warranty exchange work if i've tripped the knox flag? i restored the stock firmware+recovery through odin last night and still it hasn't gone away.
Click to expand...
Click to collapse
From what I've heard they don't care 99.5% of the time.
developing said:
will a warranty exchange work if i've tripped the knox flag? i restored the stock firmware+recovery through odin last night and still it hasn't gone away.
Click to expand...
Click to collapse
I had to exchange mine for a funky screen too and they didn't say a word about knox. I've never had any trouble getting exchanges on tripped devices, ever. You should be fine, just odin back to stock before you send it back.
Hi All,
So I got my Note 5 a couple of days everything works fine except for the annoying delay in opening of Air command menu once the Spen is pulled out.
The issue doesn't always happen and I noticed that its slow to open up only when the device has been on sleep mode for a while.There is no perceptible delay when I have been using the device and take out the Spen.
Was wondering if that's how it is or is there something up with my device.
Any pointers would be of great help.
Thanks.
I just got my note 5 and I have the same exact issue. There is a long delay after I pull the pen out and then once it finally comes on, the delay is gone. But when the pen is not used for a while and I try to use it again the delay is back.
gso78 said:
I just got my note 5 and I have the same exact issue. There is a long delay after I pull the pen out and then once it finally comes on, the delay is gone. But when the pen is not used for a while and I try to use it again the delay is back.
Click to expand...
Click to collapse
Thanks Gso78 for the confirmation.
Mine is an Indian version N920G ,Since the issue is not widespread wondering if it has got to do with the variant.
Did you find any solution to it.Anybody else facing the same issue?
Regards.
I have the same issue since the time I bought it.
I also experience this. I don't use the pen much, but find it interesting that, like the OP, the issue happens only after the pen is left in for an amount of time. Then subsequent times in near time to the first, there is no/little delay. Suggests it's a software issue and in that case I'd expect most folks to experience this, barring some hardware revision or variances by carrier version.
Mine is a Verizon U.S. model for the record.
Curious if anyone has found the source of this issue, or how wide spread it is (seems not very wide spread considering how few people responded to this thread).
Just wanted to add my name to this list, I have the Indian N920G running Dr.Ketan ROM L8
Yes. I too have same problem. Indian version
Anyone got this resolved? I'm facing the same issue too.
dedee89 said:
Yes. I too have same problem. Indian version
Click to expand...
Click to collapse
Factory reset didn't solve the issue!
gaugan said:
Factory reset didn't solve the issue!
Click to expand...
Click to collapse
No. I tried many times even after getting two updates. I have given to service center and calling them daily two times. One week over. They admit that the manufacturer didnt install a part. I think they called it "black tape" if i heard it correctly. MADE IN INDIA.
dedee89 said:
No. I tried many times even after getting two updates. I have given to service center and calling them daily two times. One week over. They admit that the manufacturer didnt install a part. I think they called it "black tape" if i heard it correctly. MADE IN INDIA.
Click to expand...
Click to collapse
Ohhh.... I'm planning to visit the service station tomorrow! I hope its not a painful experience.
dedee89 said:
No. I tried many times even after getting two updates. I have given to service center and calling them daily two times. One week over. They admit that the manufacturer didnt install a part. I think they called it "black tape" if i heard it correctly. MADE IN INDIA.
Click to expand...
Click to collapse
Motherboard fault they said. Replaced my piece with a Brand New One!
I have no delay, it comes up right when the pen is completely out of the phone. N920P here
They Repaired my phone (not replaced) but they broke back cover. So another 3 days of delay and frustration. And finally got my phone back working fine. Hope not to go service center anytime in future and i to switch to apple.
Hey everyone. I just got the Blu r1 HD on the mail and I love this phone. Everything I've thrown at it works flawlessly and I've had no trouble except for this one problem.
There are periods of time where the touch screen will drop input for a half a second to 3 seconds at a time. Usually it works fine but sometimes I'll try to type and I keep missing on the keyboard because the touch screen drops inputs. It's not just the keyboard it's anywhere else too
Most of the timeit works well but when this starts happening it's aggravating to use. Anyone know what causes it?
I'm gonna have to return the phone regardless but I really would like to know if there's a possible fix or if this problem is inherent to all models. I really hope not because I really like this phone.
Thanks all so much
amaskedman said:
Hey everyone. I just got the Blu r1 HD on the mail and I love this phone. Everything I've thrown at it works flawlessly and I've had no trouble except for this one problem.
There are periods of time where the touch screen will drop input for a half a second to 3 seconds at a time. Usually it works fine but sometimes I'll try to type and I keep missing on the keyboard because the touch screen drops inputs. It's not just the keyboard it's anywhere else too
Most of the timeit works well but when this starts happening it's aggravating to use. Anyone know what causes it?
I'm gonna have to return the phone regardless but I really would like to know if there's a possible fix or if this problem is inherent to all models. I really hope not because I really like this phone.
Thanks all so much
Click to expand...
Click to collapse
I have noticed this too. Kernel source was just released. I'm going to go ahead and blow wind but I feel there is a multi-touch delay. Kernel source being released should fix this.
I just feel how this thing sips power that it was tuned that way. Annoying? Yes. Correctable? More than likely. I'd say hold your ponies before you send that back and buy one thats been fixed to not be bootloader unlocked.
Cheers!
Gytole said:
I have noticed this too. Kernel source was just released. I'm going to go ahead and blow wind but I feel there is a multi-touch delay. Kernel source being released should fix this.
I just feel how this thing sips power that it was tuned that way. Annoying? Yes. Correctable? More than likely. I'd say hold your ponies before you send that back and buy one thats been fixed to not be bootloader unlocked.
Cheers!
Click to expand...
Click to collapse
Thanks for your response. Do you get consistently sluggish or is it responsive with random bouts of dropped inputs? Because it's the latter for me.
I almost think it's something do with the digitizer controller or firmware but I'm not sure.
I also occasionally notice ghost swipes when this happens.
Feels like the oneplus one all over again hopefully the kernel source being available helps us find a solution. I'll take a look myself but wouldn't know the first place to start to debug the touch screen
Thank you!
Any progress on this issue? I've been living with this problem for months and I'm about ready to trash it.
JLacan said:
Any progress on this issue? I've been living with this problem for months and I'm about ready to trash it.
Click to expand...
Click to collapse
Was you able to find a solution? I bought this phone for my mom and same behavior received since week 2.
Pablo_Mena said:
Was you able to find a solution? I bought this phone for my mom and same behavior received since week 2.
Click to expand...
Click to collapse
I'd like to know this as well. I recently just purchased the blu r1 hd and I'm waiting for it to ship.
Same here, but I normally wipes my screen clean, and it's back to normal.
Damn, was thinking of buying this phone (prime version).. until I saw this thread, fack
Dillybob said:
Damn, was thinking of buying this phone (prime version).. until I saw this thread, fack
Click to expand...
Click to collapse
I don't know how wide spread the problem is. I have 3 and none have had touch issues.
mrmazak said:
I don't know how wide spread the problem is. I have 3 and none have had touch issues.
Click to expand...
Click to collapse
Oh really? I'm still trying to find a phone that is better that is around this budget. 60$ is just insane. I'll prob end up getting it now
mrmazak said:
I don't know how wide spread the problem is. I have 3 and none have had touch issues.
Click to expand...
Click to collapse
I also agree ... I've heard of some who have mentioned these touchscreen issues, but I have 4 BLU R1-HD and none of them have had any problems.