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Hey, guys, I tried dong some research but I can't find anyone with a similar problem.
I've got a T-Mobile (USA) G1 and I've got Cyanogen's Eclair ROM flashed on it. Prior to flashing Cyanogen's ROM, I was using OpenEclair. OpenEclair was working [relatively] well until my phone randomly started shutting off. I thought it was a battery calibration problem, so I recalibrated my battery by letting it die completely and then charging it fully, but that didn't work. I flashed Cyanogen's Eclair and hoped that my problem would be fixed, but the problem still persists.
I can't really isolate the problem. My phone can shut off in the middle of a call, in the middle of writing a txt message, or without me even using it while it's in my pocket. It shuts off regardless of the battery level (I've seen it shut off at like 97%). This wouldn't be THAT bad except the phone refuses to turn on right after it shuts off. When I press the power button, the phone will show the G1 logo for a few seconds and then shut off again as if it was dead. Sometimes if I press the power button, the phone won't turn on and I'll see the LED flash red which gives me the idea that the phone "thinks" it's dead. In order for me to turn the phone back on, I need to plug in the charger. This is becoming extremely annoying.
Does anyone know what the problem could be? I would try wiping/re-flashing but I don't wanna lose all my data :/
Thanks,
Gerard
I'm having the same exact problem ever since installing cyanogen 5.0.7 Test 1... so im not sure whats going on but i went to T-Mobile today... and they said my battery is warped or somethin not to tech savy... yet it was working fine like totally so... hmmm anyone know anything?
yea this has happened to me too! It shuts off randomly then i cant turn it back on until like 30 minutes later without touching it. I noticed that it happened after i flashed a open eclair rom that wouldnt start but i did flash it correctly. I have wiped battery stats and dalvik cache. Well i hope we can get some answers
I had the same problem I have tried just about every rom out there so dont remember when it started but i ordered a new battery off ebay for 10 bucks and havent had a problem since
jjovro1611 said:
I had the same problem I have tried just about every rom out there so dont remember when it started but i ordered a new battery off ebay for 10 bucks and havent had a problem since
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So you think it's a hardware problem? I find it kinda hard to believe that all of us coincidentally got this problem after installing Ecalir ROMs...unless Eclair destroys our battery somehow?
:/
yeah same here but mine started with Amon Ra 1.2.3 and the blue haze rom. I updated my recovery to the latest 1.6.2 I think and switched to htcclay's superfast and the danger spl slso tmobile is comping me a new battery just to be safe, although switching rom's seem's to have helped my battery life a little. hope this helps someone.
Have you tried replacing the battery?
PurpleLlamaLover said:
Have you tried replacing the battery?
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Nah, I'm part lazy and part unconvinced that it's a hardware issue. I mean if the phone reads that the battery is like 95% charged, why would it just give out randomly? I don't know much about hardware though, so maybe I'm wrong...
I want T-Mobile to get a new Android phone that's like incredible I want a new phone already damnit!!
im just gonna buy a battery on ebay or something because my battery does look kinda swollen so it could possibly be the battery. Gonna give it a try though
eric3043 said:
im just gonna buy a battery on ebay or something because my battery does look kinda swollen so it could possibly be the battery. Gonna give it a try though
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You think you could update us when you find out whether it changes anything or not? :/
This phone gets me really frustrated because first it started shutting off and now i have a unresponsive lock screen! I push all the buttons and the screen is black like if its turned off. I have to do a battery pull but theres a risk of the phone not turning back on and shutting off on the g1 screen. I was planning to buy the battery today but i think im just going to use a different phone for now. I hope someone can really resolve this problem. Cant wait for the samsung galaxy s
For what it's worth, I started having the same issue last week with my G1. I think it's entirely coincidental that you switched to the CM 2.1 Test branch and your phone started getting screwy.
I looked at my battery as the first suspect, and what did I find when I pulled it out of the case? A badly swolen battery. By the end of the week, the swelling had gotten so bad that it was visibly bulging the plastic backing on my G1.
I took it to 3 separate T-Mobile stores looking for a replacement battery. The first two were of no luck, but the 3rd finally had one in stock. The CSR saw my battery and almost freaked out. She says I was lucky that it didn't pop because it was ready to at just about any moment.
Long story short, since replacing my battery, I have had ZERO issues, and my battery life has once again been phenomenal (well, for the G1).
I just checked my battery and I think it's possible that it's swollen. On the side where it says "htc Innovation," is it supposed to be perfectly flat? There's like a rectangle that's slightly raised above the rest of surface. I'm a little hesitant to buy a $50 battery if that's the way the battery is supposed to be.
Thanks,
Gerard
Spontaneous power off - sunspots?
Yes, this happened to me fairly frequently about 3 months ago. Now it happens (maybe) once a week.
In my experience, it isn't a Cyanogen issue - it would spontaneous die when I used Enomther's official rom, SuperD (one of the previous versions), and some others. That made me think it was hardware, but ... I haven't changed hardware, and still drop the G1 into my pocket like usual.
So if it isn't ROM software and it isn't hardware, what is it - sunspots?
grardb said:
I just checked my battery and I think it's possible that it's swollen. On the side where it says "htc Innovation," is it supposed to be perfectly flat? There's like a rectangle that's slightly raised above the rest of surface. I'm a little hesitant to buy a $50 battery if that's the way the battery is supposed to be.
Thanks,
Gerard
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It should be perfectly flat. A new, good battery does not have the bulging rectangle in the middle you are talking about. Mine did the same thing. In fact, both sides were swelling. The battery would no longer sit flush in the back. My theory was simply that some sort of movement was causing it to lose contact and shutting off the phone.
If you take the battery out and lay it flat the table, you shouldn't be able to rock it by pressing an edge. If you can, your battery is dying.
I just bought a battery yesterday on amazon for 15$ You should check it out. Hope this battery resolves my problem. I also fixed my lock screen issue. I had set cpu to 120 instead of 128 so it unresponsive.
I have the same problem, and indeed when i now look at it my battery seems a bit swollen. I ordered a replacement battery on dealextreme. They have a few different battery replacements for the G1 for cheap (and lots of other things, regular customer) with free shipping. So i hope that will fix my problem .
I found this thread because I've been having random shutoffs as if the battery were pulled (black screen immediately, no "Shutting Down" prompt first), and it would only do this when NOT charging. This started happening when I first ran Firerat's all-in-one script but I think it was coincidental. So anyways, I found this thread after wanting to pull my hair out because of the random shutoffs, and sure enough, I pulled my battery and it's a bit puffed out. Time for a new battery.
My question is : does anyone think this is a result of the extra strain placed on the battery / heat generated from being overclocked? Once I get a new battery, I'd like to prevent it from happening in the future.
definately a battery problem. had the same thing on my g1. got into a whole big argument about how it WAS NOT PHONE in the cyanogen6 thread. guess what....it was my phone.
its not the rom. its your phone. seriously.
also, just to point out, most of us here got our phones relatively early in its release, and lot of people are having this problem now apparently. battery has life of 2yrs by my calculations.
if you can mimic a reboot with the phone plugged into usb or wall charger...it may be rom. but if you phone DOES NOT DIE while PLUGGED IN...ITS YOUR BATTERY.
Had the same problem with my 2008 bought g1, swollen battery and random shutdowns. Just inserted an new bought battery. Hope it fixes the problem.
I am facing serious shutdown issues . My nexus 6(MB,64GB) keeps shutting down unexpectedly . This happens while playing a game or even while calls. Any suggestions ??
this should not be in the general sections, but in the Q/A help section...
have you tried reflashing the stock img?
I had some major issues like that after updating to 5.0.1. I'm on cm now but if you flash back to stock it should fix things too
Sent from my Nexus 6 using Tapatalk
Harmanpreet Singh said:
I am facing serious shutdown issues . My nexus 6(MB,64GB) keeps shutting down unexpectedly . This happens while playing a game or even while calls. Any suggestions ??
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Stock Nexus 6, or are you using custom stuff?
stock out of the box nexus... happens usually while playing high end games. Happened twice during calls :/ 3rd week into the phone . Usually the battery saver turns on moments before phone shuts down . some times just goes poof.
Harmanpreet Singh said:
stock out of the box nexus... happens usually while playing high end games. Happened twice during calls :/ 3rd week into the phone . Usually the battery saver turns on moments before phone shuts down . some times just goes poof.
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Happened to me too today.got n6 on 11th Dec.initially reboots started then after 2 weeks of observations I turned off ambient display and now random shut downs..
Phone turned off on 14 % battery just when I picked up an incoming call..then again turned off when there was a call..really fed up of this issue..
Don't know if its a hardware or software issue..
backup your phone, reflash stock img completely, and test without restoring apps.
[email protected] said:
Happened to me too today.got n6 on 11th Dec.initially reboots started then after 2 weeks of observations I turned off ambient display and now random shut downs..
Phone turned off on 14 % battery just when I picked up an incoming call..then again turned off when there was a call..really fed up of this issue..
Don't know if its a hardware or software issue..
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I've never had a random reboot but I have had the random shutdown issue. This was running stock 5.0.1 with stock kernel. Also had the same occurrence on CleanRom with stock kernel (this is basically a stock rom/kernel with a few tweaks. Another user recommended flashing LeanKernel which I did and haven't had a problem since. This random shutdown was happening roughly once per day. I have been running strong for almost a week now I'd say. I always am the guy to run custom roms and kernels myself anyways but I actually don't mind the stock rom so flashing the kernel was no big deal to me. There are a few threads on this subject if you search the forums. I too am hoping this isn't hardware related since it's always a pita dealing with RMA.
Is there anything new onto that? Any possible solutions? Same issue for me, generally happens during calls ... :/
hmm strange, i never had any shutdowns, could be either your rom or kernel your on. make sure the kernel your using with ur rom is compatible
Harmanpreet Singh said:
stock out of the box nexus... happens usually while playing high end games. Happened twice during calls :/ 3rd week into the phone . Usually the battery saver turns on moments before phone shuts down . some times just goes poof.
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I was just looking for this.
Mine started doing the same.
I have the battery saver set to 5%, but it never turns on!
The phone shuts off between 10% and 5%.
The battery saver turns on for only for a few seconds(if at all) and the phone shows the powering off animation.
Connecting the charger and turning the phone on, after booting shows 8% already.
Its not normal, because i remember having my phone at 1% without any problems for tests when i got it in November...
For the last few weeks i never went lower than 25% so i don't know when this started, but since i found this out(5 days ago), i tried it every day and it happens like clockwork. Flashed the factory image back has no effect( i was on stock anyways).
Hoping not to have a replacement to save the cost of my dbrand and screen protector...
I give it one more week and if it doesn't change i call Moto. I have MotoCare so replacement should be easy.
Harmanpreet Singh said:
I am facing serious shutdown issues . My nexus 6(MB,64GB) keeps shutting down unexpectedly . This happens while playing a game or even while calls. Any suggestions ??
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Same here ....
Hi guys,
My 2 month old nexus 6 is powering down unexpectedly. Random shut downs (not reboots). Thought it was snap chat was the culprit (read a few articles how some 3rd party camera apps can cause lollipop to power down) but the phone shuts down even after uninstalling all suspicious apps.
Any advice or suggestions will be highly appreciated
Devs please help
I'm starting to really wonder if these "turbo chargers" are causing major degradation to the batteries. The phone will shut down when the battery *voltage* drops below a specific threshold, regardless of what the percent display is actually at.
Another thing to consider is that adding a significant load to a battery will cause it to read a lower voltage, even if that load does NOT immediately deplete the battery, those who notice this happening when running a very demanding game could be experiencing this. I would suspect though, that this will only be an issue if the battery level is already fairly low.
Any update on this?
5% is still my dead-spot and nothing i tried helps...
I just ordered my nexus but my s5 (current phone) randomly reboots. We figured it was due to volte. Turned that off on the s5 and no issues so far. Was really tired of it and the reason I'm going to nexus. That and the bigger screen
Sent from my SM-G900T using Tapatalk
Same issue here...
It must be caused by a bad batch of battery defects, Factory reset or re-flash factory image won't fix it... To get a replacement from Google seems to be the right way...
Davzone said:
I was just looking for this.
Mine started doing the same.
I have the battery saver set to 5%, but it never turns on!
The phone shuts off between 10% and 5%.
The battery saver turns on for only for a few seconds(if at all) and the phone shows the powering off animation.
Connecting the charger and turning the phone on, after booting shows 8% already.
Its not normal, because i remember having my phone at 1% without any problems for tests when i got it in November...
For the last few weeks i never went lower than 25% so i don't know when this started, but since i found this out(5 days ago), i tried it every day and it happens like clockwork. Flashed the factory image back has no effect( i was on stock anyways).
Hoping not to have a replacement to save the cost of my dbrand and screen protector...
I give it one more week and if it doesn't change i call Moto. I have MotoCare so replacement should be easy.
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Click to collapse
I use to have this issue. However, it has not happened since I started using Franco kernel. Multiple people have had the problem resolved by changing kernels. That leads me to believe that it is software related rather than hardware. Other benefits of flashing Franco for me is I can now use the built in led for notifications and I am using double tap to wake.
joshpdavis80 said:
I use to have this issue. However, it has not happened since I started using Franco kernel. Multiple people have had the problem resolved by changing kernels. That leads me to believe that it is software related rather than hardware. Other benefits of flashing Franco for me is I can now use the built in led for notifications and I am using double tap to wake.
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My battery issue happened after I kept using Franco for a while...then I switched back to elementalX or stock kernel, nothing resolved...
if the back cover doesn't peel off or the battery doesn't start to expand, it might be a good sign that it is just a software issue.
Otherwise, battery defect could be happening already, as in my case...
Changing kernels fixed my issue which was the phone shutting down on its own randomly. I guess some of you are experiencing a different problem.
Davzone said:
Any update on this?
5% is still my dead-spot and nothing i tried helps...
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Just a little update.
I did an advanced replacement with motorola.
Did it over chat on sunday, received the new phone on wednesday from texas.
Deposit was 500+tax.
The phone was brand new unopened box. Cloud White 64GB
The package had a box and a prepaid label to send the bad phone back.
The box was too small to fit a nexus 6, so i had to modify it a bit.
It was probably for the moto X or smaller.
Sent the phone back on Friday, they got it on Monday, and my money was back.
Everything looks great, the new phone can go down to 1% no problem.
The new turbo charger does not have the electrical noise that the old one has.
That may caused the battery problem. Using it since last Wednesday, and no problems so far.
The advanced replacement was great and easy, if i have to i would do it again, although in 3 months its gonna be a refurb device not a now.
Mine was in mint condition, had dbrand on and no scratches. The person who will get it after me will be happy with that refurb device
And i am happy with my new phone.
If the HTC M9 will have a GPE edition i might switch
Has anyone seen this happening on their MotoX? i have an XT1096 and mine has been doing this for a while. at about 15% it will shut down and then won't startup because it says the batter is dead. i have tried killing it multiple times to see if it would reset the battery stats, but it doesn't seem to work.
any suggestions?
Same here (XT1092), annoying AF
If someone have a workaround please share it with us
I have a XT1097 and is the same here, some timer it shuts off with 30% of battery.
My phone is completely stock, I did a master reset on it, but it becomes better for just a couple of days...
It happens to me too sometimes, but usually i can tell it's going to happen because it drains normally until about 15% and then the battery level just stops going down. When that happens i usually plug it in so it doesn't die
Same Problem
I had the same problem with my XT1096. I complained to Moto about it. They told me to factory reset it. I did and it was fine for a month and then started happening again. When I complained again they gave me a warranty replacement. Which worked great for a month or so and then started doing the same thing. So, I got the unlock code from them, unlocked it and installed the ROM found in this thread to upgrade to Marshmallow. When I flashed it I took the advice in the thread not to allow Google to reinstall all my apps, so I started fresh. I not only haven't had the problem again, but with MM I'm getting insane battery life. I now finish the day with %50 battery instead of %20, aka shutdown. Very happy with it. So if you don't want to unlock your phone and mess with the ROM I would at least suggest giving a factory reset and NOT allowing Google to reload everything this time. That may or may not work. But I've heard that sometimes allowing Google to restore your phone can keep problem settings apps, etc that were causing the issue in the first place. YMMV.
Todd
if you see a vertical bar in your battery stats, meaning battery went from 20 straight to 0, that mean your battery is gone. i had this problem on my galaxy note edge and changing battery solved it. dont know about this phone though
I had the same problem. Have stock 6.0 + rooted XT1092. All I did to solve the issue is to let the battery drain completely to 0% until the phone shuts off and then charged it to 100% for the whole night without switching it on and with a slow charger that came with my Moto 360 v1. I know it might ruin the battery but doing this once or twice won't cause any harm. Do not turn on the battery saver mode. Somehow that is the main cause of this problem until you calibrate. Now the issue is completely resolved without resets and changing the battery.
Moto X 2014 XT1092
Same here for a XT1085 (China variant).
I have contacted Moto Support and replaced "motherboard" what they called, and it costs me 200CNY because they told me there was some liquid mark in charging port.
AND NOTHING CHANGED AFTER THIS REPLACEMENT.
My Droid Turbo was at 4% and displayed ''powering off'' and it turned off shortly after. When I tried to turn it back on, it displayed 0%. But when I plugged it in to charge, it displayed 4%. Any idea on whats going on?
Anyone have a solution????
I understand that when battery gets old, it may be getting unable to correctly reflect the remaining power as it reaches zero. If that happens, the only way to rectify is replacing it with a new battery.
zhaoyun said:
I understand that when battery gets old, it may be getting unable to correctly reflect the remaining power as it reaches zero. If that happens, the only way to rectify is replacing it with a new battery.
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I've only had this device for a few months. So I don't know if that's it. Does yours do the same thing? Please get back to me.
I'm running the latest marshmallow update from March if that matters too.
SuperBrolySSJ said:
I've only had this device for a few months. So I don't know if that's it. Does yours do the same thing? Please get back to me.
I'm running the latest marshmallow update from March if that matters too.
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Mine does the same thing, at even higher battery % than 4% (usually around 15% or so).
That seems to be normal. I don't know when it started, though, as I avoid letting the battery get that low.
Pnevma said:
Mine does the same thing, at even higher battery % than 4% (usually around 15% or so).
That seems to be normal. I don't know when it started, though, as I avoid letting the battery get that low.
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Quick question. Are you on a custom or stock ROM when this is happening?
Custom (lineageOS), though it happened on stock as well.
SuperBrolySSJ said:
I've only had this device for a few months. So I don't know if that's it. Does yours do the same thing? Please get back to me.
I'm running the latest marshmallow update from March if that matters too.
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Are you sure you got the device brand new unused? It is not a new model so even if you get an unused one, the battery may not be as durable as a new one. But I would say unless you abused the battery in these few months, it would not have gone bad this quick.
Although mine can't hold charge as good as before, after 2.5 years of use it can still last for one day. I seldom let it go down to 1%, but the case you mentioned have not happened to me. But this is a rather common problem, across different brands of devices.
https://forum.xda-developers.com/showpost.php?p=74878598&postcount=9
Had anyone else noticed a Pixel 4 XL battery that's generally fine until it hits about 30% and then plummets to zero within minutes? Seems to be happening all the time at the moment. Any suggestions on how to solve this?
magnatom said:
Had anyone else noticed a Pixel 4 XL battery that's generally fine until it hits about 30% and then plummets to zero within minutes? Seems to be happening all the time at the moment. Any suggestions on how to solve this?
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From personal experience with Google and battery issues, I'll tell you this...
Do a factory reset or better yet flash the next monthly update using the factory image with the -w still in the script to force the full wipe. If this does not fix the problem then your due a warranty claim in my opinion. They will tell you to do all this as part of the troubleshooting anyway and you'll probably have to go through the motions regardless but it'll at least give you a better idea where you stand before jumping through their hoops!
CyberpodS2 said:
From personal experience with Google and battery issues, I'll tell you this...
Do a factory reset or better yet flash the next monthly update using the factory image with the -w still in the script to force the full wipe. If this does not fix the problem then your due a warranty claim in my opinion. They will tell you to do all this as part of the troubleshooting anyway and you'll probably have to go through the motions regardless but it'll at least give you a better idea where you stand before jumping through their hoops!
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This is good advice. If a factory reset doesn't help, I'd see about a warranty claim as well. The Pixel 4XL is a good phone but while the battery life isn't one of it's strong suits, I've never seen anything like you describe. They are pretty good about replacing a bad phone after the usual troubleshooting. It's a pain but worth the trouble.
This looks exactly like what was happening on the Nexus 6P phones. This is the first case that I've seen on the pixel like though. It was so widespread on the Nexus 6P line that there is a class action suit still going on. I had three of those phones with this issue. As CyperpodS2 said a factory reset should be your first option. I doubt it will help if it is a hardware problem but Google will require you to do that before the will RMA your phone anyway.
Thanks guys. Tried a factory reset but it has just done exactly the same thing as before. Gets to about 30-29% and then drops within a matter of seconds to zero and turns off. I'll phone my carrier today to see how they respond to this. I'll let you know how I get on.
Oh and here is the battery history.
Good luck. You shouldn't have any trouble getting a replacement.
Crap! Me too! Everything was fine and then all of a sudden battery is dead. I also have issues charging to 100% using my wireless charger but maybe it's the charger. The sudden death at 30% battery just started happening. I did install the latest February update and don't remember it doing this before then. Up until now I've been really happy with battery life.
I've been hitting 30% and lower recently due to changing when I charge the phone. I have not seen a sudden drop once I reach 30% and I have battery saver turn on automatically at 25% and can get hours out of that. To be honest, since I deleted facebook account my phones have always had better battery live than friends with the same device. It was the first thing I noticed about removing FB/Messenger, I went to a single charge for 1.5 days.
Just to update. Google did replace my Pixel XL without any issues. I didn't get any feedback on the phone I sent, but I assume the fact that they haven't charged me anything suggests that they did find a problem. Hope you get your issue sorted out @SnrSuave and that these are isolated problems.
I've been doing some testing and trying to recalibrate the battery. Seems to be better now. I let the battery run down completely empty and then fully charge while turned off. Last night I got the battery down to 10% without it dropping fast.
My experience last days
Once it didn't load over 15% (display bug)
All is fine after complete empty device
Good to hear others are solving their issues. I had run my battery down and charged fully a few times, but didn't improve things for me. Hopefully just one of those random issues that happen from time to time. replaced device running well. :good:
I had the same **** with my 3xl.
In the end i RMA it.....