Reset Knox? - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

Ok, firstly, I've been on XDA a long time and I know how it is -- I've searched on here, and Google very thoroughly and didn't come up with any results, so either this isn't possible or I'm blind. But, I am wondering if it possible to reset Knox.
http://forum.xda-developers.com/note-4-tmobile/help/extremely-frustrating-battery-issue-t3175986
If you take a look at that thread (and if you have any advice towards that, I'd love to hear it), this is the reason I need to reset it. I am going to try to take this into T-Mobile and see if we can get something done as I don't want an $800 paper weight. However, I've obviously tripped Knox. Any advice is greatly appreciated.

C-4Nati said:
Ok, firstly, I've been on XDA a long time and I know how it is -- I've searched on here, and Google very thoroughly and didn't come up with any results, so either this isn't possible or I'm blind. But, I am wondering if it possible to reset Knox.
http://forum.xda-developers.com/note-4-tmobile/help/extremely-frustrating-battery-issue-t3175986
If you take a look at that thread (and if you have any advice towards that, I'd love to hear it), this is the reason I need to reset it. I am going to try to take this into T-Mobile and see if we can get something done as I don't want an $800 paper weight. However, I've obviously tripped Knox. Any advice is greatly appreciated.
Click to expand...
Click to collapse
No not possible to reset Knox but T-mobile doesn't care or even check that
Sent from my SM-N910T3 using XDA Free mobile app

Related

Should I Rom

Should i Rom
Sent from my SAMSUNG-SGH-I897 using XDA App
Um...that depends. Do you want to?
If you're comfortable with flashing then I would, if not then probably no.
Sent from 234 Elm Street
should you rom?
if you have to ask....
NO.
you should read.
then decide for yourself.
and know what you are doing before you are the 4th person in 24 hours to PERMANENTLY brick thier phone.
rom? no.... not yet at least...
read yes.
TRusselo said:
should you rom?
if you have to ask....
NO.
you should read.
then decide for yourself.
and know what you are doing before you are the 4th person in 24 hours to PERMANENTLY brick thier phone.
rom? no.... not yet at least...
read yes.
Click to expand...
Click to collapse
I absolutely agree with this answer. If you are thinking of flashing a ROM, what is the reason you are thinking about doing it? If you decide to go for it, then absolutely make sure you know completely what you are doing by reading as much as you can. Research first will save grief and frustration later. Let's just say I learned that the hard way. The only time I had any issues was when I didn't follow this advice.
Good luck with whichever way you decide to go.
TRusselo said:
should you rom?
if you have to ask....
NO.
you should read.
then decide for yourself.
and know what you are doing before you are the 4th person in 24 hours to PERMANENTLY brick thier phone.
rom? no.... not yet at least...
read yes.
Click to expand...
Click to collapse
^^^THIS^^^
Damn 4 ppl in a day...wow
Sent from my GT-I9000 using XDA Premium App
Just take time to read and understand the while process before you start flashing. DO NOT try and figure out stuff as you go, as that is how stupid mistakes are made and you mess up your phone.
Check to make sure the 3 button combo for recovery and download modes are working, and just know and follow the steps laid out in the many tutorials you can find here on xda. If you can follow directions at all, your phone will soon be doing sweet ****, and you will probably become addicted to flashing and trying new things.
I am not all that knowledgeable about how stuff works, so I never try and modify stuff that hasn't been tried and tested by somebody else, and I've never run into any serious problems. I've flashed too many roms to remember, and never screwed up my phone beyond a simple fix, all thanks to a little careful reading.
Once you flash your first rom successfully, the process is simple and fun. Just make sure and read the thread for each rom you want to try carefully so that you know of all possible issues, and you shouldn't have any problems.
Sent from my 2.3.3 Cappy running Mosaic I with Talon 1.5 using XDA Premium App
Make sure you know all the worst things that can happen. Not to scare you from doing it. On the contrary, once you know what's the worst, and you know how to fix it or prevent it, you're good to go.
Like everyone here says (because it's true) READ everything. Read the WHOLE OPs and multiple pages of everything. If someone had problem with something, they probably already mentioned it somewhere in the 23482 pages (it sucks, but you rather spend some time reading than have a dead phone).
At first everything will be uncertain (first time watching the bar go across the download mode screen when flashing from Odin) and sometimes you'll feel like you've bricked your phone. Just read the threads about ACTUAL bricked phones to know what NOT to do.
Actually, what I suggest is to find a rom that you like, but more importantly has REALLY thorough documentation about how to install. Once you do it a couple of times it'll be smooth sailing from there, and you'll be able to work with any kind of rom easily (terminology and stuff becomes more familiar too).
glhf
I got an rma phone and i am not sure if i should rom
mwiz123 said:
I got an rma phone and i am not sure if i should rom
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Click to collapse
So you ask the same question in a different format. Tell us that you at least read some of the replies above. Right?
Talk to people that have rommed (if that's a word. If not, then Copyright bdgiese90 2011). If they know your phone well and can help if you have questions beyond what is answered in OP's, then you can make a choice from that too. But seriously. Do your reading first. Installing a ROM isn't something other people decide for you.
And one more thing. Don't ask the same question again with different wording. Read what all of these intelligent people are posting to you. Believe it or not, they ARE helpful
Sent from my robot vacuum smartphone using black magic and goat blood
You sound ambivalent and unsure. Bad combination. Step away from the phone before you hurt it.

Does anyone offer a phone service to root etc

Frustrated, my note oriented in Hungary and still no update.
But like many other people scarred of bricking my phone.
I would pay someone to skype me through the process I'm sure many others feel the same
Sent from my GT-N7000 using XDA
magichoward said:
Frustrated, my note oriented in Hungary and still no update.
But like many other people scarred of bricking my phone.
I would pay someone to skype me through the process I'm sure many others feel the same
Sent from my GT-N7000 using XDA
Click to expand...
Click to collapse
It`s not so hard, read this thread http://forum.xda-developers.com/showthread.php?t=1329360 for starters and read the dev`s threads and you will come a long way.
I thanked you by misstake, but now you off the 0
gee2012 said:
It`s not so hard, read this thread http://forum.xda-developers.com/showthread.php?t=1329360 for starters and read the dev`s threads and you will come a long way.
I thanked you by misstake, but now you off the 0
Click to expand...
Click to collapse
Perhaps it's not that complicated, but it took me a while to get the gall to upgrade and stay upgraded. I read and reread everything a thousand times over, and it took me a long time even after I fully understood the pros/cons of every upgrade method and the mechanics of the "bug." I just say this because I understand the fear. Even now, though my mind is fully convinced I am safe in LQ2 wth Hardcore's kernel, I still have an irrational fear of wiping or restoring NAND backups. I think it's very human to be afraid of things one disbelieves in. An ominously dark room can still scare the most rational of adults.
But that said, my advice is the same as the member wrote above. As there is a wealth of information on this forum regarding the issue, the safest you can be is by becoming knowledgeable of not only "safe methods" of upgrading, but by coming to understand why one kernel is safe and another is not. You could pay someone to walk you through the upgrade process, but if you decide to continue modding your Note, you might inadvertently put yourself in a bind by thinking you've "arrived" at safety indefinitely.
Of course, it's up to you. Go ahead and Skype with someone if that makes you feel secure. But unless you understand exactly what you're doing, you might want to Skype with someone knowledgeable every time you flash and use another kernel thereafter.
Deleted

What should we do now?

I rooted my phone using Kingo. It has been perfect. It appears to be totally fine. I get up this morning and find the below comment and closed thread. Do we need to undo root and flash back to stock? Someone please help with this situation. I'm sure a bunch of people did this and would like to know what we should do now. Thanks Devs.
Kingo and vroot have been determined to be malware and unsafe for use, as such all threads will be closed and links removed.
Thank you
LuckyColdJohnson said:
I rooted my phone using Kingo. It has been perfect. It appears to be totally fine. I get up this morning and find the below comment and closed thread. Do we need to undo root and flash back to stock? Someone please help with this situation. I'm sure a bunch of people did this and would like to know what we should do now. Thanks Devs.
Kingo and vroot have been determined to be malware and unsafe for use, as such all threads will be closed and links removed.
Click to expand...
Click to collapse
This thread would be more helpful if it had an informative subject line, such as "What to do about Kingo malware?". The subject you provided ("What should we do now?") gives readers no clue what the thread is about.
Anyway, does anyone know how the malware determination was made, and by whom? Does the purported malware afflict the PC that runs the software, the phone that gets rooted, or both?
Also, I notice that the locked Kingo thread in the dev forum only mentions the malware determination in the last post of the thread. Anyone who just reads the initial post, or who doesn't read all the way to the end, will still think the software has been confirmed ok. (I know the download link in the initial post has been removed, but that has little effect since the software is trivially Googled.)
Gary02468 said:
This thread would be more helpful if it had an informative subject line, such as "What to do about Kingo malware?". The subject you provided ("What should we do now?") gives readers no clue what the thread is about.
Anyway, does anyone know how the malware determination was made, and by whom? Does the purported malware afflict the PC that runs the software, the phone that gets rooted, or both?
Also, I notice that the locked Kingo thread in the dev forum only mentions the malware determination in the last post of the thread. Anyone who just reads the initial post, or who doesn't read all the way to the end, will still think the software has been confirmed ok. (I know the download link in the initial post has been removed, but that has little effect since the software is trivially Googled.)
Click to expand...
Click to collapse
Looking at it now, I agree with the subject line needing to be a little better.
I was just told by a MOD the following. >
So now that I already have Kingo, what do you think I should do ? Keep it, our undo it? Please let me know, because I dont see anything wrong with it. Phone is working great.
MOD Get rid of it, it steals your information and sends it to remote servers and leaves back doors on your device and pc
MOD Correction, it's thought to do these things
Okay, I will undo it......When I plug my phone back up to PC and run Kingo, it has an Unroot option. Should I do it that way? Or should I look for STOCK files that came with the phone and us Odin to flash it? Thanks for your time.
MOD Stock, don't use the app anymore
If it's really malware (I don't know how that determination was made), any passwords, credit-card or bank-account numbers, etc. on your PC or your phone may have been exposed and should be changed now. Your PC and your phone may need to be disinfected, preferably by clean-installing a known-good system.
Just for future reference, when a company with no known track record offers free, unvetted, closed-source software, it's risky to install it on any system whose integrity you care about. That's especially the case when they claim to be a commercial venture but they say that their product will always be free, and there's no apparent way for them to profit from it.
I still don't know what evidence, if any, shows that this software is malicious. But it seemed blatantly suspicious from the beginning, so I've refrained from installing it.
---------- Post added at 11:29 AM ---------- Previous post was at 11:15 AM ----------
LuckyColdJohnson said:
MOD Get rid of it, it steals your information and sends it to remote servers and leaves back doors on your device and pc
MOD Correction, it's thought to do these things
Click to expand...
Click to collapse
Thought by whom, and on the basis of what evidence, if any?
Gary02468 said:
If it's really malware (I don't know how that determination was made), any passwords, credit-card or bank-account numbers, etc. on your PC or your phone may have been exposed and should be changed now. Your PC and your phone may need to be disinfected, preferably by clean-installing a known-good system.
Just for future reference, when a company with no known track record offers free, unvetted, closed-source software, it's risky to install it on any system whose integrity you care about. That's especially the case when they claim to be a commercial venture but they say that their product will always be free, and there's no apparent way for them to profit from it.
I still don't know what evidence, if any, shows that this software is malicious. But it seemed blatantly suspicious from the beginning, so I've refrained from installing it.
---------- Post added at 11:29 AM ---------- Previous post was at 11:15 AM ----------
Thought by whom, and on the basis of what evidence, if any?
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Click to collapse
Well lets see here. The Devs and Moderators do a lot here at XDA. We trust them, and we do things to our phones.
Why wouldn't we trust what they say about certain methods? Threads and links being closed. I'm just saying...
Now I really want to make my phone go back to how it was when I bought it.
If there is anybody that's done it, I would love to know how.
It would be great if I could just use Odin with a file and not trip anything and go back. Please help me/others if this is possible.
Im sick to my stomach now. I knew I should of waited. **** !!!
LuckyColdJohnson said:
Well lets see here. The Devs and Moderators do a lot here at XDA. We trust them, and we do things to our phones.
Why wouldn't we trust what they say about certain methods?
Click to expand...
Click to collapse
So far, no dev or mod has claimed here to have specific evidence that the software in question is malicious.
Sure, there's reason to be suspicious. But that was already obvious just from looking at the Kingo website.
Gary02468 said:
So far, no dev or mod has claimed here to have specific evidence that the software in question is malicious.
Sure, there's reason to be suspicious. But that was already obvious just from looking at the Kingo website.
Click to expand...
Click to collapse
I don't know what to do. I have been rooting and modding phones and other electronics for years and now I feel like it's just not worth it. I trusted XDA and the Devs a lot. Heck a dev said that this way was easier and closed an old thread. So I ran with it and now 2 days later it's closed as well. I'm disappointed
LuckyColdJohnson said:
I don't know what to do. I have been rooting and modding phones and other electronics for years and now I feel like it's just not worth it. I trusted XDA and the Devs a lot. Heck a dev said that this way was easier and closed an old thread. So I ran with it and now 2 days later it's closed as well. I'm disappointed
Click to expand...
Click to collapse
I think you need to look more closely at what it means to trust someone.
I do trust the devs here regarding the integrity of their own software, because their track record gives me evidence that they're trustworthy in that regard. I've flashed ROMs from here many times.
But I don't trust the devs--or anyone in the world--in the sense of automatically believing what they say about everything. I'm sure they wouldn't expect me to.
So if a dev makes an offhand remark that someone else's software (that they have no way of examining) is safe, then of course I'm not going to just take their word for it. And if they make an equally offhand remark that the software is malicious--but fail to mention why they think so--then I'm not going to automatically believe that, either.
LuckyColdJohnson said:
I don't know what to do. I have been rooting and modding phones and other electronics for years and now I feel like it's just not worth it. I trusted XDA and the Devs a lot. Heck a dev said that this way was easier and closed an old thread. So I ran with it and now 2 days later it's closed as well. I'm disappointed
Click to expand...
Click to collapse
Why don't you reroot using De La Vega by DG? Although his method will wipe your phone back to stock but at least you know it works and it's safe.
Gary02468 said:
I think you need to look more closely at what it means to trust someone.
I do trust the devs here regarding the integrity of their own software, because their track record gives me evidence that they're trustworthy in that regard. I've flashed ROMs from here many times.
But I don't trust the devs--or anyone in the world--in the sense of automatically believing what they say about everything. I'm sure they wouldn't expect me to.
So if a dev makes an offhand remark that someone else's software (that they have no way of examining) is safe, then of course I'm not going to just take their word for it. And if they make an equally offhand remark that the software is malicious--but fail to mention why they think so--then I'm not going to automatically believe that, either.
Click to expand...
Click to collapse
I agree man. Thanks for your input, I'm just a little mad. I did pay 399.00 for this and now, I just want it back to Stock. Thanks again, looking for a way.
ukic said:
Why don't you reroot using De La Vega by DG? Although his method will wipe your phone back to stock but at least you know it works and it's safe.
Click to expand...
Click to collapse
Yup. If the phone is infected, wiping it clean is what you want to do anyway.
---------- Post added at 12:38 PM ---------- Previous post was at 12:33 PM ----------
LuckyColdJohnson said:
I agree man. Thanks for your input, I'm just a little mad. I did pay 399.00 for this and now, I just want it back to Stock. Thanks again, looking for a way.
Click to expand...
Click to collapse
I think your course of action depends on how much you have at risk. Do you have sensitive/valuable passwords, account numbers, etc. on your phone or your PC?
If you don't, then you might want to just ignore the risk until and unless someone establishes that Kingo is really malware.
But if you do have sensitive information at risk, your decision is trickier. The only really secure course of action would be to wipe both your phone and your PC, and to reset all your potentially-exposed passwords and financial accounts. But that's a lot of work to go to for a threat that might not even exist. So it really depends on what you have at stake.
In any case, I wish you the best of luck!
If all it does is send info to their servers I ponder if I could just start it under a virtual machine with no internet connection and root.
is the internet connection required?
I would much rather flash two second than a 2 gig file it just sounds alot riskier
Sent from my XT907 using xda app-developers app
mrkhigh said:
If all it does is send info to their servers I ponder if I could just start it under a virtual machine with no internet connection and root.
is the internet connection required?
I would much rather flash two second than a 2 gig file it just sounds alot riskier
Sent from my XT907 using xda app-developers app
Click to expand...
Click to collapse
These are just rumors and a Moderator let us know it wasn't safe so,,,,,,I just want to go back. Cant right now. Cant find the At&T Firmware,,I dont think its available yet.
For all we know, Vroot and Kingo could be okay. IDK
Grrrr so we shouldnt use Kingo unroot method...Im a feard...anyone know what to do now
Sent from my SAMSUNG-SM-N900A using xda app-developers app
mrkhigh said:
If all it does is send info to their servers I ponder if I could just start it under a virtual machine with no internet connection and root.
is the internet connection required?
Click to expand...
Click to collapse
I was thinking this as well but if the application leaves a back door open on the device itself then unless you plan on having your phone in Airplane mode 24/7 it would eventually send its payload over the wire.
I think the PC portion is controllable, its the mobile portion that has a lot of people on edge.
I found this website:
www[dot]majorgeeks.com/files/details/kingo_android_root[dot]html
Which seems to have links back into XDA about who made the claim and what not.
I see it like this, until someone can prove without a doubt that it is opening holes in devices and leaking information, its just another "he-said-she-said" argument.
exaltedgod said:
I was thinking this as well but if the application leaves a back door open on the device itself then unless you plan on having your phone in Airplane mode 24/7 it would eventually send its payload over the wire.
I think the PC portion is controllable, its the mobile portion that has a lot of people on edge.
I found this website:
www[dot]majorgeeks.com/files/details/kingo_android_root[dot]html
Which seems to have links back into XDA about who made the claim and what not.
I see it like this, until someone can prove without a doubt that it is opening holes in devices and leaking information, its just another "he-said-she-said" argument.
Click to expand...
Click to collapse
Or someone is mad because they didn't come up with a root solution like this first, LOL just saying.
I tried the Vroot first, and it had a superuser app (from playstore) but its all in Chinese letters.
So I uninstalled that super user app and used Kingo to unroot (Which works perfectly)
Then I rebooted and rooted using Kingo. (Worked perfectly)
It put the superSU on there (In English) and has been awesome
Now Im going back to stock and never rooting again in my life because it pisses me off I can't trust ...Never mind
I will be using Vega method soon as I get home and Im done. This sucks. Battery life will also suck. Aw well. At least my info will be protected
I guess. Kingo,,,I wish they wouldn't of said that about you. Now I want you gone.
I've contacted Kingo on their website and asked them to comment, hopefully they will respond to the possibility of their app being permanently declared malware on the largest Android forum on the net. We'll see what they have to say about it, if anything.
Response from Kingo.
http://forum.xda-developers.com/showthread.php?t=2515879
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Im back on stock and honestly, the phone fly's better.
I also have the watch so I'm going to wait for a new root method on new updated firmware.
This phone feels better and I got a better AnTUTU score without root.
LuckyColdJohnson said:
I agree man. Thanks for your input, I'm just a little mad. I did pay 399.00 for this and now, I just want it back to Stock. Thanks again, looking for a way.
Click to expand...
Click to collapse
Root De La Vega works fine. Yes it does take a little more work and you have to wipe data but I've rooted/unrooted/rooted again and I've had no issues using DesignGear's method. DesignGear's is a great Dev...I don't think him telling people to use Kingo should change that opinion. Kingo seemed really, really weird to me from the beginning...but it does root the phone!

Noob wanting to root

Hello, I'll get straight to the point.
I've been itching to root my phone since I got it back in launch. I have verizon sm-n950u android version 7.1.1 which to my understanding means nougat. NOW I am a casual rooter, I watch tutorial videos and read how-to threads over and over and over and still manage to miss a crucial/key step and get stuck in a bootloop of some sort before coming here, begging for help via thread resurrection, or just with more searching but with random key words.
I ask you, anyone who is able and willing, help. I'm ready to root, yes I can/have read some of the posts, but the terminology in some of them are not noob friendly. A lot of it assumes I should already know the basics but really I don't. I can work my way around odin, but that's about it. Normally i'd be all over anything freeza makes but he's moved on to a different phone now it seems, no more samsung.
I'm hoping someone can help me to pretty much root and get xposed framework. All the roms are very nice but are a bit too advanced for me atm because I dont know what any of the features they have mean.
Thanks and sorry for the rambling post that you probably all get all the time.
Hi. Not to discourage you but you may wish to know that if you root, you will trip Knox and lose access to Secure Folder and Samsung Pay.
No way to get them back.
Which modules in xposed do you want/need?
VerucaSalt said:
Hi. Not to discourage you but you may wish to know that if you root, you will trip Knox and lose access to Secure Folder and Samsung Pay.
No way to get them back.
Which modules in xposed do you want/need?
Click to expand...
Click to collapse
Wrong. He is Snapdragon. Warranty bit isnt tripped. so returning to stock gets back secure folder and sammy pay no problems. Also Xposed DOES NOT WORK on Snapdragon models at the moment. Anyway Also agree with you that he shouldnt root. If he doesnt understand even half of whats said on a fairly noob free guide then its not for him.
OP, do you even know WHY you want to root?
What is in Xposed, that you need so bad?
Like the other posters here, I agree; there is NO WAY you should mess with your 1000 dollar phone until you gain ALOT more knowledge
We do not discuss lucky patcher on XDA...
Hey sorry for the late response(currently at youmacon) and I appreciate the thoughtful replies. As I think I mentioned. I've been a fan of freeza's work I've rooted my past phones with his beast mode kernels. I might have overplayed my ignorance, but it's mostly because the lingo itself can be rather daunting, especially when looking at all the amazing roms being released.
I want exposed so I can try to get at least SOME of the features back that i had on my note 3. An app that cant be named itself is enough for me to root. Idk what the Samsung folder thing is and I don't intend to use Samsung pay either. I'm not all that afraid of tripping Knox, I'm more afraid of being stuck in a boot loop.
Edit: had to re-send this without mentioning a certain app. That was my bad mods and admin, I was unaware.
drewskiwooski said:
Hey sorry for the late response(currently at youmacon) and I appreciate the thoughtful replies. As I think I mentioned. I've been a fan of freeza's work I've rooted my past phones with his beast mode kernels. I might have overplayed my ignorance, but it's mostly because the lingo itself can be rather daunting, especially when looking at all the amazing roms being released.
I want exposed so I can try to get at least SOME of the features back that i had on my note 3. An app that cant be named itself is enough for me to root. Idk what the Samsung folder thing is and I don't intend to use Samsung pay either. I'm not all that afraid of tripping Knox, I'm more afraid of being stuck in a boot loop.
Edit: had to re-send this without mentioning a certain app. That was my bad mods and admin, I was unaware.
Click to expand...
Click to collapse
Xposed still doesnt work
So I'm still waiting anyway lol. So at this point there's really no reason for a guy like me to root. Most of what I wanted all came from xposed.
Sorry for wasting everyone's time, you dudes are helpful as always.

I need help

Hello, I have never posted in this forum before but I really need help, My cousin died a few months ago and ever since we have been trying to bypass his pattern lock, We have tried everything from dusting the phone to see if we could possibly get the pattern somehow that way to watching all his old climbing videos to see if he maybe opened his phone on camera. We are out of options and we do not want to format his phone due to the unknowing of how he died, it does not make sense and we wanna see if he had anything that can help us figure this all out. Is there anything we can do to get past the pattern lock on his phone, currently the phone is in airplane mode because he was living in the USVI and signal and wifi sucked there so at night he would put his phone in Airplane mode.
Thank you for the help.
chrisfisher864 said:
Hello, I have never posted in this forum before but I really need help, My cousin died a few months ago and ever since we have been trying to bypass his pattern lock, We have tried everything from dusting the phone to see if we could possibly get the pattern somehow that way to watching all his old climbing videos to see if he maybe opened his phone on camera. We are out of options and we do not want to format his phone due to the unknowing of how he died, it does not make sense and we wanna see if he had anything that can help us figure this all out. Is there anything we can do to get past the pattern lock on his phone, currently the phone is in airplane mode because he was living in the USVI and signal and wifi sucked there so at night he would put his phone in Airplane mode.
Thank you for the help.
Click to expand...
Click to collapse
You say you never posted here before and yet right next to your name it says you've made 30 posts so far and it doesn't lie.. Now regarding the phone, we don't help people bypass passwords/patterns/fingerprint or iris scans or any security at all and the reason we don't help with that is because too many people lie and they're just trying to get a stolen phone unlocked.. If your story is legitimate the phone carrier will help you unlock the phone itself so long as you can prove your story..
MrMike2182 said:
You say you never posted here before and yet right next to your name it says you've made 30 posts so far and it doesn't lie.. Now regarding the phone, we don't help people bypass passwords/patterns/fingerprint or iris scans or any security at all and the reason we don't help with that is because too many people lie and they're just trying to get a stolen phone unlocked.. If your story is legitimate the phone carrier will help you unlock the phone itself so long as you can prove your story..
Click to expand...
Click to collapse
Ok so I have not posted since 2011 and forgot I even did, Thanks for being the big man for pointing that out, as to the carrier helping, NO they wont, even with the death certificate and proof of being the father he can not get any help other than a factory reset and that is not what he is looking for, we need the phone to be like it is. Another question would be is there a way to take it out of Airplane mode seeing we do know his login information?
chrisfisher864 said:
Ok so I have not posted since 2011 and forgot I even did, Thanks for being the big man for pointing that out, as to the carrier helping, NO they wont, even with the death certificate and proof of being the father he can not get any help other than a factory reset and that is not what he is looking for, we need the phone to be like it is. Another question would be is there a way to take it out of Airplane mode seeing we do know his login information?
Click to expand...
Click to collapse
Nope not possible to get it out of airplane mode when the screens locked because if that were possible then a thief could just turn the GPS off and keep the phone hidden.. You're pretty much going to have to read around and search Google..
chrisfisher864 said:
Ok so I have not posted since 2011 and forgot I even did, Thanks for being the big man for pointing that out, as to the carrier helping, NO they wont, even with the death certificate and proof of being the father he can not get any help other than a factory reset and that is not what he is looking for, we need the phone to be like it is. Another question would be is there a way to take it out of Airplane mode seeing we do know his login information?
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No help will be provided here, in short this post will be closed by some moderator, legitimate owner ALWAYS can get help from carriers, no matter what, these stories about not getting solutions or help when providing legal proof of ownership are a total lie
winol said:
No help will be provided here, in short this post will be closed by some moderator, legitimate owner ALWAYS can get help from carriers, no matter what, these stories about not getting solutions or help when providing legal proof of ownership are a total lie
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I have no idea why people think we're stupid on here! I know for a fact just like you do that the carrier will help them if they can prove it..
winol said:
No help will be provided here, in short this post will be closed by some moderator, legitimate owner ALWAYS can get help from carriers, no matter what, these stories about not getting solutions or help when providing legal proof of ownership are a total lie
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No it's not a lie, The help they provide is doing a factory reset on the phone and we want to keep the data, I know of plenty of programs that will remove the pattern lock but none of them will work on the Note 8. I understand people not helping out because of the security risk and the potential of it being a stolen phone.
chrisfisher864 said:
No it's not a lie, The help they provide is doing a factory reset on the phone and we want to keep the data, I know of plenty of programs that will remove the pattern lock but none of them will work on the Note 8. I understand people not helping out because of the security risk and the potential of it being a stolen phone.
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That is hard to proof what you say is a lie or not. We can all say things here but doesn't mean it's the truth or not.
As said before you won't get any help here on bypassing the FRP. (You'll understand if you lost your phone and someone else is trying to unlock your phone, would you want us to help that thief to unlock your phone and get your important files/banking info?)
Only thing I'll say is try a Samsung service center or even getting the police/lawyers to help.
chrisfisher864 said:
No it's not a lie, The help they provide is doing a factory reset on the phone and we want to keep the data, I know of plenty of programs that will remove the pattern lock but none of them will work on the Note 8. I understand people not helping out because of the security risk and the potential of it being a stolen phone.
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The thing is we don't know 100% whether it's a lie or not because everyone and I mean everyone who asks us to help them get around the security seems to have some sort of crazy story in order to try to make us think it's legit and they all say the same thing, "I'm not lying." So try to see it from our side.. I don't want to be the person who causes someone else's stuff to be compromised or personal stuff taken or whatever.
MrMike2182 said:
I have no idea why people think we're stupid on here! I know for a fact just like you do that the carrier will help them if they can prove it..
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So just to be clear, Who does he need to talk to when he goes in? He has all his information and the death certificate. I am going to assume that is the information he will need to prove that he is his dad and that was his son. The only store he has been into so far is in WA and they told him the only thing they could do is a factory reset and like I said we want to keep all data.
And just to be clear not one person said your stupid so not sure why you said that, so many people do not come to places like this to get help because of people like you, there is no reason to act like a smart butt for no reason, we are going through a hard time and just trying to find some answers and all I am doing is asking questions, I can not help the fact that the store he went to told him they will only do a factory reset, that does not turn into anyone lying or anything.
chrisfisher864 said:
So just to be clear, Who does he need to talk to when he goes in? He has all his information and the death certificate. I am going to assume that is the information he will need to prove that he is his dad and that was his son. The only store he has been into so far is in WA and they told him the only thing they could do is a factory reset and like I said we want to keep all data.
And just to be clear not one person said your stupid so not sure why you said that, so many people do not come to places like this to get help because of people like you, there is no reason to act like a smart butt for no reason, we are going through a hard time and just trying to find some answers and all I am doing is asking questions, I can not help the fact that the store he went to told him they will only do a factory reset, that does not turn into anyone lying or anything.
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Don't go into the stores call the carrier and talk to them and ask for a manager or a level 3 or 4 technician.
MrMike2182 said:
Don't go into the stores call the carrier and talk to them and ask for a manager or a level 3 or 4 technician.
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Thank you.
chrisfisher864 said:
So just to be clear, Who does he need to talk to when he goes in? He has all his information and the death certificate. I am going to assume that is the information he will need to prove that he is his dad and that was his son. The only store he has been into so far is in WA and they told him the only thing they could do is a factory reset and like I said we want to keep all data.
And just to be clear not one person said your stupid so not sure why you said that, so many people do not come to places like this to get help because of people like you, there is no reason to act like a smart butt for no reason, we are going through a hard time and just trying to find some answers and all I am doing is asking questions, I can not help the fact that the store he went to told him they will only do a factory reset, that does not turn into anyone lying or anything.
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Again, no matter what you say, or your sad or bad situation, NOBODY HERE will help you bypass security locks of any kind, it is just like this, ethical forum rules, you know,
If you have proof that you are a relative of the owner of the device and have their death certificate. You could take the device to Samsung and ask them to unlock it for you. However Samsung will probably ask allot of questions and request that you provide official documentation to prove that you are a relative of the deceased person who owned the device.
However nobody in this forum will provide you with any assistance on unlocking the device. As we do not know if the device was obtained illegally.
Honestly I'm not sure even the carrier or one of their techs can bypass the screenlock. If anyone can, it would have to be Samsung.
Remember a couple years ago, the terrorist couple in California who killed several people? The FBI confiscated their iPhones as evidence, and they couldn't bypass the screenlock. The carrier couldn't do it. They went to Apple, who said they could but refused the court order. The FBI finally got a hacker to do it for them.
Not sure if Samsung is as picky as Apple, but if Apple wouldn't unlock an iPhone to potentially prevent more terrorist action, I doubt Samsung will do it to view some family member's videos.
Not trying to be cold about it, but it's a fact.
iceepyon said:
If you have proof that you are a relative of the owner of the device and have their death certificate. You could take the device to Samsung and ask them to unlock it for you. However Samsung will probably ask allot of questions and request that you provide official documentation to prove that you are a relative of the deceased person who owned the device.
However nobody in this forum will provide you with any assistance on unlocking the device. As we do not know if the device was obtained illegally.
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I don't think Samsung will do that period and even if they did do that, they're absolutely going to factory reset the phone and he doesn't want them to delete anything and unfortunately that just seems suspicious that someone would want or have a need for another person's personal information.. There's no getting around the fact that it seems suspicious even if he is being honest so I'm certain that they'd factory reset it either way.
MrMike2182 said:
I don't think Samsung will do that period and even if they did do that, they're absolutely going to factory reset the phone and he doesn't want them to delete anything and unfortunately that just seems suspicious that someone would want or have a need for another person's personal information.. There's no getting around the fact that it seems suspicious even if he is being honest so I'm certain that they'd factory reset it either way.
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I don't think it's suspicious he wants to get into a deceased loved ones phone. When my first wife died, it was a blessing to have her password for her phone. Knowing one of the last things she saw was a text from me, etc.
---------- Post added at 03:59 PM ---------- Previous post was at 03:59 PM ----------
That said, there's no way to prove his story is legit. And I doubt Samsung or anyone will break into the device
Mr. Orange 645 said:
I don't think it's suspicious he wants to get into a deceased loved ones phone. When my first wife died, it was a blessing to have her password for her phone. Knowing one of the last things she saw was a text from me, etc.
---------- Post added at 03:59 PM ---------- Previous post was at 03:59 PM ----------
That said, there's no way to prove his story is legit. And I doubt Samsung or anyone will break into the device
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Yeah I get that and totally understand but Samsung isn't going to feel sorry or anything all they're going to be thinking about is protecting themselves from a lawsuit you know.
MrMike2182 said:
I don't think Samsung will do that period and even if they did do that, they're absolutely going to factory reset the phone and he doesn't want them to delete anything and unfortunately that just seems suspicious that someone would want or have a need for another person's personal information.. There's no getting around the fact that it seems suspicious even if he is being honest so I'm certain that they'd factory reset it either way.
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If he has offical documents proving that he is the relative of the deceased. I am sure that Samsung would be more than willing to help him unlock the device for them. Seeing as Samsung has at hand.
MrMike2182 said:
Yeah I get that and totally understand but Samsung isn't going to feel sorry or anything all they're going to be thinking about is protecting themselves from a lawsuit you know.
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Even if Samsung does take him to court. If the court finds that the documents proving that he is a relative of the decease are genuine. They will order Samsung to do as he asked ASAP. I doubt that Samsung will take him to court if he does have the official documents at hand.
iceepyon said:
If he has offical documents proving that he is the relative of the deceased. I am sure that Samsung would be more than willing to help him unlock the device for them. Seeing as Samsung has at hand.
Even if Samsung does take him to court. If the court finds that the documents proving that he is a relative of the decease are genuine. They will order Samsung to do as he asked ASAP. I doubt that Samsung will take him to court if he does have the official documents at hand.
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I'm pretty sure that you read my message wrong.. Anyhow, all I can say is good luck with that, haha! No one's going to order Samsung to do anything!

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