S6 Active touchwiz crashing even after factory data reset - AT&T Samsung Galaxy S6

Anybody else having this issue? I cant figure out what is causing it all the sudden. I did not do anything different to the phone. Touchwiz just started crashing a lot out of the clear blue. I even did a factory data reset to try to fix it and that did not help at all. I am wondering if it is being caused by some kind of recent app update? Maybe system webview? That has caused problems for me before with other apps.

ProStreetCamaro said:
Anybody else having this issue? I cant figure out what is causing it all the sudden. I did not do anything different to the phone. Touchwiz just started crashing a lot out of the clear blue. I even did a factory data reset to try to fix it and that did not help at all. I am wondering if it is being caused by some kind of recent app update? Maybe system webview? That has caused problems for me before with other apps.
Click to expand...
Click to collapse
Mine just started doing the same thing the other day and it is pretty persistent.

This was happening to me too. I was using a material design theme. Resetting the theme to the default and then back to the one I wanted seems to have temporarily resolved the issue. It's only been a few hours, but no crashes so far. I'll update this if I start getting crashes again.

Same Problem, it started after i did a bunch of update requests.

Yep...here too
Sent from my SAMSUNG-SM-G890A

Are any regular S6 owners experiencing this?
It happened to me again once about an hour ago. It is less persistent after re applying my theme.

OK guys are all of you running package disabler pro? I have been running it since day one with no issue. Since disabling it I have not had any further problems. Apparently a recent update caused some sort of issue.

ProStreetCamaro said:
OK guys are all of you running package disabler pro? I have been running it since day one with no issue. Since disabling it I have not had any further problems. Apparently a recent update caused some sort of issue.
Click to expand...
Click to collapse
I had package disabler installed but no apps disabled with it. I have now uninstalled it and will see if anything changes.

Still persists after removing package disabler. Hope this gets resolved soon.

archie87 said:
Still persists after removing package disabler. Hope this gets resolved soon.
Click to expand...
Click to collapse
Yup same here. Worked fine after re enabling everything for a while them bam it struck again. So its not package disabler. I am at a loss. Even starting fresh didnt help it. It is apparently not anything we are doing but a samsung issue instead.

Strangely enough, the problem seems to have resolved itself.

Related

Facebook just started crashing last week

My Facebook app won't stay open now. I've tried clearing the cache, force stop and even uninstalling it. This just started last week.
Anyone else experiencing this? Can I fix it?
marsdiamond said:
My Facebook app won't stay open now. I've tried clearing the cache, force stop and even uninstalling it. This just started last week.
Anyone else experiencing this? Can I fix it?
Click to expand...
Click to collapse
Uninstall the latest update and see if that helps. FWIW, the Facebook app is a huge resources and battery drain. If you can, consider just using the mobile site. It will have a noticeable, positive difference on your device.

youtube app crashes my Note 8

I noticed a bug in the YouTube app on my device (note 8 SM-N950F).
while a video is playing if I minimized the movie and then maximized it (quickly few times in a row) the phone crash to boot.
I didn't face any kind of crash in the month I have it except this scenario in the youtube app .
the app version 12.44.53
as you can see :
https://youtu.be/OPA2KdPunsA
anyone else can try and report ?
thanks
I have had the same thing. It would just randomly crash out and reboot my phone when minimising/maximising videos from the little preview window when scrolling.
xMadMike said:
I have had the same thing. It would just randomly crash out and reboot my phone when minimising/maximising videos from the little preview window when scrolling.
Click to expand...
Click to collapse
I manage to find more info by trying diffrent things. I think maybe it's memory management bug. If the device is fresh from boot with nothing else running then it won't crash. But with some apps open in the background then it always happens. not randomly at all.
Did you solved it?
Sent from my SM-N950F using Tapatalk
It happens so rarely that I haven't really done anything about it. It will happen out of the blue one day and won't show up for weeks. I have gone on the Samsung Members app and it detected an unexpected reboot which it reported to Samsung so maybe they will fix it eventually.
Same thing for me. Happened already 3 times. While resizing the window or passing from portrait to landscape.
nafroman said:
I manage to find more info by trying diffrent things. I think maybe it's memory management bug. If the device is fresh from boot with nothing else running then it won't crash. But with some apps open in the background then it always happens. not randomly at all.
Did you solved it?
Click to expand...
Click to collapse
I have same problem like you. Whenever there is an apps running in the background, it will crash. I happen rarely for me but this week, youtube and instagram crash 4 times already each. Yea most likely its Ram management.
any update on how to fix it? Thanks
Zz'Rot said:
any update on how to fix it? Thanks
Click to expand...
Click to collapse
I've checked now and it won't crash. I don't know if it's related but Yesterday I've installed the latest OTA update (which was the first since I've got my unit). Any way it's seems fixed as far as i can see. Didn't do anything except updating all my apps and the unit itself to the latest version available. If it will happen again I'll keep you update.
Sent from my SM-N950F using Tapatalk
nafroman said:
I've checked now and it won't crash. I don't know if it's related but Yesterday I've installed the latest OTA update (which was the first since I've got my unit). Any way it's seems fixed as far as i can see. Didn't do anything except updating all my apps and the unit itself to the latest version available. If it will happen again I'll keep you update.
Sent from my SM-N950F using Tapatalk
Click to expand...
Click to collapse
Same, i also got the first update on my Note8 yesterday too.

Instagram Failing?

Anyone else having Instagram Failing suddenly on Note 8? I've seen some YouTube people say it's been in the last few minutes too. Only thing that works for me is to clear data, then re log in, but if I close it, it starts forceclosing again with the "Instagram has stopped". Any permanent solutions?
MACHEK said:
Anyone else having Instagram Failing suddenly on Note 8? I've seen some YouTube people say it's been in the last few minutes too. Only thing that works for me is to clear data, then re log in, but if I close it, it starts forceclosing again with the "Instagram has stopped". Any permanent solutions?
Click to expand...
Click to collapse
My wife has the same issue in your S8, my solution was leave the app always open...
I hope works for you...
Regards.
Try clear data, It should fix your problem. I have same issue like yours but now I can used it normally
i did the latest app update and it fixed the issue.
MACHEK said:
Anyone else having Instagram Failing suddenly on Note 8? I've seen some YouTube people say it's been in the last few minutes too. Only thing that works for me is to clear data, then re log in, but if I close it, it starts forceclosing again with the "Instagram has stopped". Any permanent solutions?
Click to expand...
Click to collapse
This happened to me on Monday. Instagram kept crashing.
I tried clearing cache and data in the app, deleting and reinstalling... no joy. Finally, after reading a thread about Samsung themes and overlays causing trouble for Instagram, I temporarily restored the default Samsung theme, reinstalled Instagram, and all was fine.
Later, I reapplied my custom Samsung theme and haven't experienced further issues.
There was a known issue with Instagram, server side, that was resolved within a day (hours maybe). People were having issues even installing it or updates from the play store.

AdChoice Ads Randomly Popping Up - Please Help Me!

So, I am suddenly getting these AdChoice ads popping up on my Galaxy Note 8 (VZW).
They pop up all the time, out of nowhere, no matter what I'm doing on my device.
I haven't really installed anything new lately.
I've updated the firmware with the latest security update (OTA). And, I do recall my phone freezing up while taking a video (stock camera) around the time this may have begun to occur.
How can I get these annoying ads to stop?!?!?!
Must be from an app you have installed.
Dankees said:
So, I am suddenly getting these AdChoice ads popping up on my Galaxy Note 8 (VZW).
They pop up all the time, out of nowhere, no matter what I'm doing on my device.
I haven't really installed anything new lately.
I've updated the firmware with the latest security update (OTA). And, I do recall my phone freezing up while taking a video (stock camera) around the time this may have begun to occur. or you can chase the ghost in the machine all day uninstalling and reinstalling RECENT APPS
How can I get these annoying ads to stop?!?!?!
Click to expand...
Click to collapse
skip the guesswork and do a master reset FDR AND SETUP AS NEW DEVICE with no backups restored until the ads disappear , because if you restore all it will repeat ads. https://thedroidguy.com/2018/05/galaxy-note-8-keeps-showing-ad-pop-ups-mobile-data-turns-off-calls-issues-1076787
LOOK in link.
and look at this video FIRST. theres no instant solution, but i provided a start. https://www.youtube.com/watch?v=YoD9lHNw0nQ
The security update didnt cause it, and you cant uninstall that.
stonedpsycho said:
Must be from an app you have installed.
Click to expand...
Click to collapse
This.
OP, skip the factory reset suggestion and narrow down the problem to one of your apps. Think games, etc. Factory reset is last resort, and truly overkill for a single app. Besides, if you dont narrow it down now you will likely end up in the same position anyways down the line . Better to resolve it now. Cheers.

Phone randomly reboots or powers off

Running latest stock firmware and at least once a day my phone reboots automatically. Auto restart is turned off. I have it on the table and next thing it just reboots. One time this week it turned off completely. Has anyone else experienced this and or know of a solution? Thanks
I cannot confirm anything you describe. It's either caused by a bad or disabled application or possibly faulty hardware. Test your phone at Safe Mode to see if the restarts stop. If so, you need to find out which app is causing it.
Fix an Android device that's restarting or crashing - Android Help
Try the following steps if your phone has any of these problems: Randomly reboots or restarts Shuts down without restarting Restarts constantly: Go to the Advanced troubleshooting section.
support.google.com
Why Does Android Randomly Restart? - Technipages
I provide a list of things you can try if your Android device seems to randomly restarts for no apparent reason.
www.technipages.com
hallo dare said:
Running latest stock firmware and at least once a day my phone reboots automatically. Auto restart is turned off. I have it on the table and next thing it just reboots. One time this week it turned off completely. Has anyone else experienced this and or know of a solution? Thanks
Click to expand...
Click to collapse
Can confirm. It happens to me as well. Not everyday. It is completely random. Happened twice today. After I charged it. Don't know if charging it is connected somehow to the issue. Every android phone I buy just has some odd quirks. No more. After this one I'm done. You barely see any problems like this with an iPhone.
hallo dare said:
Running latest stock firmware and at least once a day my phone reboots automatically. Auto restart is turned off. I have it on the table and next thing it just reboots. One time this week it turned off completely. Has anyone else experienced this and or know of a solution? Thanks
Click to expand...
Click to collapse
You using a SD card? If so try pulling it.
If you did any firmware update flashes since getting it, factory reset.
At least clear the system cache...
A hard reset may also get it.
@hallo dare
@mehigh95
Then check your Android System WebView version according this article:
Here's how to fix those mysterious Android WebView crashes
Download it from the Play Store or APK Mirror now
www.androidpolice.com
Thanks to all for the replies. Something i have noticed (and i hope i don't jinx myself now) is that since i turned off the "auto optimise daily" feature, i haven't had a single reboot or power off.
hallo dare said:
Thanks to all for the replies. Something i have noticed (and i hope i don't jinx myself now) is that since i turned off the "auto optimise daily" feature, i haven't had a single reboot or power off.
Click to expand...
Click to collapse
Yeah leave that junk turned off... power management is known to cause erratic behavior as well.
How it's going with the random reboots? Do you still have a problem or turning off "auto optimise daily" fixed it?
lanant said:
How it's going with the random reboots? Do you still have a problem or turning off "auto optimise daily" fixed it?
Click to expand...
Click to collapse
It still happens.
mehigh95 said:
It still happens.
Click to expand...
Click to collapse
This is not normal behavior.
If it's under warranty now might be the time... at least get the documentation started.
Have you cleared the system cache?
Try in Safe Mode as pointed it maybe a 3rd party apk; power management apps and 3rd party launchers are prime candidates. Anything that runs in the background when the screen is off.
Factory reset time...
If that doesn't get try replacing the sim card and removing the SD card if any.
If you still can't find it try reflashing the firmware.
It maybe a hardware failure... and intermittent ones can be the hardest to track down.
lanant said:
How it's going with the random reboots? Do you still have a problem or turning off "auto optimise daily" fixed it?
Click to expand...
Click to collapse
I think it actually turned out to be Nova launcher causing the problem. I uninstalled it and turned back on auto optimise on Saturday and i haven't had a reboot since.
hallo dare said:
I think it actually turned out to be Nova launcher causing the problem.
Click to expand...
Click to collapse
Nova launcher premium or free and what version?
I'm using Nova Prime, I haven't noticed any reboots but there has been occasions where the fingerprint scanner was switched back to code unlock like it had just booted up. I'll check up time if it happens again.
Latest free from Play store. 6.2.18.
I might try amd reinstall it later to see if the issue reoccurs, but there has been no reboots since i uninstalled it thankfully.
_jis_ said:
Nova launcher premium or free and what version?
Click to expand...
Click to collapse
3mel said:
there has been occasions where the fingerprint scanner was switched back to code unlock like it had just booted up.
Click to expand...
Click to collapse
This is normal security behaviour in Android and it happens every few days. It has nothing common with used launcher.
hallo dare said:
Latest free from Play store. 6.2.18.
I might try amd reinstall it later to see if the issue reoccurs, but there has been no reboots since i uninstalled it thankfully.
Click to expand...
Click to collapse
Ok, was it configured from scratch or via imported configuration from previous phone?
hallo dare said:
Latest free from Play store. 6.2.18.
I might try amd reinstall it later to see if the issue reoccurs, but there has been no reboots since i uninstalled it thankfully.
Click to expand...
Click to collapse
Might want to quit while you're ahead. A buggy 3rd party launcher is a sure fire way to crash and burn a Android OS. Boot looped twice by one on my stock Note 10+.
Take any noticable instability seriously...
blackhawk said:
Might want to quit while you're ahead. A buggy 3rd party launcher is a sure fire way to crash and burn a Android OS. Boot looped twice by one on my stock Note 10+.
Take any noticable instability seriously...
Click to expand...
Click to collapse
No doubt you're absolutely right about that, but on the other hand, with the Nova launcher, it's not normal behavior. Nova is rock solid, I've used it for years on various devices, and there's never been a problem.
_jis_ said:
No doubt you're absolutely right about that, but on the other hand, with the Nova launcher, it's not normal behavior. Nova is rock solid, I've used it for years on various devices, and there's never been a problem.
Click to expand...
Click to collapse
While I found that it's not better than the native One UI launcher, Nova Launcher didn't boot loop my 10+ into oblivion... lol, a definite plus.
What I found was it was slower and that I lost some features I liked with One UI. It used a lot more battery but some of that was due to tweaking it, but even when I wasn't adjusting it's settings it's battery usage was high. One UI unlike some of Sammy's past launchers is a fast and very stable launcher... hard to beat.
Samsung's are very customizable in their stock configuration, other makes not near as much so.
So yeah I get why you might want use a 3rd party launcher and Nova is at the top of the candidates. Not being at the mercy of every new flavor of OS and native launcher is also more harmonious and productive... so yeah, I get it.
I don't use Nova launcher and I have random reboots. What I' ve noticed is that the reboots were happening when I wasn't using the phone for a while. Also when the phone turned back on an application was active in notification curtain. In the beginning it was TuneIn although I had it force stopped from settings everytime I was using it. After I uninstalled it I didn't had any incident for quite a while. Two days ago I had a lot of reboots in a day. The app working after the reboots was always Samsung Accessory Service, I have Galaxy Watch 3 also. My guess is that the UI is trying to kill an app and it crashes. When I find some time I 'll try a factory reset with fresh install cause my current set up is based on settings from my previous phone (LH V30).

Categories

Resources