Database Develop

Xperia Z dead the morning after being near a magnet

Hi all
I was unfortunate enough to walk past a very strong magnet yesterday, the kind they use for removing security tags from clothes (in a workshop environment, it was stuck to the edge of a workbench, the phone was in my pocket and grabbed onto the magnet as I walked past). The screen went purple and slowly faded to black, but turning it to standby and back on again it loaded up fine and the screen was back to normal and worked perfectly until I went to bed last night.
I have had the phone on charge all night, as I usually do, but today it was off, and will not turn on at all. Plugging it into my computers USB port causes a charging icon to appear on the screen (it's been on charge all night so shouldn't be flat), when I try to turn it on, it loads up half way to the "Sony" logo on the screen and then reverts back to the charging symbol. I have tried charging it on a 2A iPad charger, the official charger that came with it, a USB battery pack, and from a computer and leaving for half an hour each time and there is no sign of any change. The red charging LED is on as it usually is.
What can I try next? Is it likely to be toast? Considering a large number of retailers still sell magnetic phone holders for cars etc (Halfords for one), I find it hard to believe it would react this way to a magnet.

It's possible it's toast, I guess
Have you tried booting into recovery?
other than that, you may well have to contact Sony

I would try reflashing a stock rom if you can.
Might have wiped some of the memory and needs re-writing.
Phil

Hold the power button and the vol up for a few seconds until you feel 3 vibrations.
See if that helps

It might have corrupted the data or damaged the data chip itself. Try entering fastboot/flash mode and reflash the stock rom, you can find the flashtool and rom files in development section.

It's still under warranty, so you can always send it back claiming its faulty. The magnets that takes pins out of clothes are actually quite strong! We have a few powerful magnets in the lab I work with and more than a few credit cards and phones have been lost due to careless placement of magnets/items.
If the phone did stick to the magnet it may have toasted some internal memory. Let us know if you can flash a stock tft file.

Hi all
Sadly no luck with getting into recovery mode, it doesn't vibrate or anything when holding power and vol up or down just seems to stay in a loop coming up with the battery symbol and then cutting out. Must have fried/corrupted something to do with the charging circuit I think.
The magnet was incredibly strong, it can lift up a small desktop computer which must be around 10kg or so.
Time to dig out my spare SGS3 and send back to Sony I think.
Thanks for your suggestions, will head to the shop tomorrow and see what they say, I'm truly gutted as it was only a few weeks old and has been my favourite phone so fat, I've had it since launch day.

re
Have U tried this?
Start PC companion
Select upgrade
select repair phone
select phone model, the companion will download official firmware
shut down phone pressing power button for 10 secs.
hold the vol up button and put in the usb cable
pc companion will find the phone and restore the firmware , wait at least 10-15 minutes.
restart phone, wallpaper will appear, it may take 5-10 minutes until home screen appears!
Good luck!

Thanks for your reply Connectix, sadly it was not recognised by PC companion when I tried this, I think it's dead for now. Just heading out to take it back to the shop.

bro so sad....
take it to service center ...they will do it for u...
If I Helped U Dont Forget To Press Thanks
Sent from my Sony Ericsson Xperia Mini Pro(SK17i) using Tapatalk 2

Hey, before you bring it back plug it into a wall charger and leave it for 1-2 hours (should give the battery at least 20% min). Then try going into recovery/flash mode again. I had a similar problem when flashing a rom and it hung for 20 minutes, battery died. This is just on the off chance that there might be low battery, but if the magnet can lift a 5kg weight I think you're screwed. Remember, no magnets at waist height!!!

Magnets usually don't kill electric devices. What a non sense. Perhaps it was somekind of electro-magnetic interference which caused the malfunction.
But I don't think it is possible for sony to detect this so you probably get this replaced under warranty.

Hi again
Sorry for the slow reply, Sony replaced the logic board under warranty so all sorted now. Won't be going near that magnet again!
Cheers for all your suggestions

fitzy75 said:
Hi again
Sorry for the slow reply, Sony replaced the logic board under warranty so all sorted now. Won't be going near that magnet again!
Cheers for all your suggestions
Click to expand...
Click to collapse
Hehe congozz broda....
Enjoy u xperia z now....
Sent from my Sony Ericsson Xperia Mini Pro(SK17i) using Tapatalk 2

Backlight stopped working & getting very hot

Hi People...
Today I dropped my XZ at the office, it wasn't a big drop - and it was onto carpeted floor. The phone was fine, no scratches and the screen stayed on.
I gave it the once over, and deemed everything fine.
I left work, paired my bluetooth headphones - listened to music for 30 mins, checked some emails etc. Everything was completely fine.
Then I get home, again - all is fine. Then I get the phone out of my pocket, click the side button to turn the screen on - and I get nothing.
The notification LED isn't working either (when I plug into power, I get nothing)
I know it's working - I get see the screen in direct sunlight. I can unlock the phone - and use it. I have no backlight, or notification LED and it's very, VERY hot.
This is looking like a hardware issue due to the drop - but it was FINE for a good 2 hours after dropping it.
What do you guys think?
EDIT: I should add that when I look at battery stats, I see at the point I got the issue, the power graph just drops off to 0. The phone is plugged into the wall, and is not charging the battery. I can see that it's trying to - but the heat tells me something is not right, and it's draining power as fast as it can charge.

adamsweeting said:
This is looking like a hardware issue due to the drop
...
What do you guys think?
Click to expand...
Click to collapse
I would say it's obvious, Insurance or a Service Centre for you I think, but if there's no marks from the drop on the carpet try and claim it under Warranty, just say it stopped working.

Try the hard shutdown,vol up +power for 15 second until you feel 3 vibrations.
Sent from my C6603 using xda premium

gm007 said:
Try the hard shutdown,vol up +power for 15 second until you feel 3 vibrations.
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
This resets the settings and delete applications?

BR4DOKYBrazil said:
This resets the settings and delete applications?
Click to expand...
Click to collapse
No it's like removing the battery and put it back.
Sent from my C6603 using xda premium

Yeah... Tried the 3 vibration thing like 3 times. Still nothing.
I really think it's hardware - the fact that it's super hot says it all. I turned it off, and even 20 mins after it's still hot.
I'm totally bummed. Only had it 3 weeks.
I'm going to let it cool down completely, and then give it a charge - but I think it's off to the Service Centre for me.
EDIT: The plot thickens.... I've let the phone cool down completely, and I've just plugged in the charger - and the charge LED is on. This was not happening before. Odd

[Q] Completely drained battery, dead one.

Hello again XDA!
Firstly i understand that there have been many posts like this one (a seemingly common problem) but none of them have experienced the computer specific problems that i am experiencing,
My phone- HTC ONE, Rooted, cyanogen mod, 3 months old.
The other night i was drinking with some friends and i let my htc one die completely. My phone had, recently, been behaving strangely with regards to charging, as in not charging/taking hours to do so. After my phone died it refused to turn on again. Pure blankness.
I have tried various methods suggested here and around the net from various volume and power combinations to proximity sensor tricks. None of which have worked.
Adb does not detect my phone when connected. Normally at this stage i would give up and set about getting a replacement however something has deterred me. Whenever i plug my phone into my macbook or windows xp machine a message saying that 'USB devices have been disabled as one is drawing too much power' pops up.
This gives me hope as it proves that my htc one is still drawing juice and therefore not a complete paperweight! Anyway guys any help is appreciated as i am a college student on break and being at home is really hard without being able to keep in touch with my friends. I will, at this stage, try anything. Thanks!

I dont quite understand your problem. Its normal that the phone stays.black for the first minutes on the charger when it's completely discharged. Try leaving it at the charger for half an hour and check back then
Gesendet von meinem HTC One mit Tapatalk

Frask3r said:
I dont quite understand your problem. Its normal that the phone stays.black for the first minutes on the charger when it's completely discharged. Try leaving it at the charger for half an hour and check back then
Gesendet von meinem HTC One mit Tapatalk
Click to expand...
Click to collapse
The phone has now been charging for three days nonstop.

NOW I unterstand your problem A destroyed USB connector is no option? (PC is basically recognizing the device). Maybe the battery is just broken? I hardly doubt that a non charging device can be a software bug. But I'm just guessing at this point, maybe someone knows more :/
Gesendet von meinem HTC One mit Tapatalk

mcosslett said:
The phone has now been charging for three days nonstop.
Click to expand...
Click to collapse
Have you tried: http://forum.xda-developers.com/showthread.php?t=2481211

[Q] Can re-soaking fix water damage?

I know it seems like a stupid question but I've got nothing to loose at the moment so I'll explain my situation.
About 3 months ago I took my Xperia Z1 for a swim in the pool to see how the camera performed underwater. The screen started to go black when I took it out and then it completely shut off. I took it inside and turned it on again. It lasted a minute before shutting off so I plugged it in to the charger and got the boot logo before shutting off again with nothing: Screen was off, no led, no vibrations, nothing.
I opened the flaps and they were still white and still are today and there was no moisture or anything. I tried plugging the phone in a few days ago to see if it still works and the led turned on and it just stays like that with no action. Left it for a few hours but still nothing.
I don't really need this phone anymore because I have a Z5 now but a second handset is always nice to have. The pool water would have had a very small amount of salt in it and I think that might be causing issues. Either that or there is still water in there (unlikely) or parts have rusted or even the phone might have got shocked when I plugged it in to charge. What I was thinking was opening the ports and soaking it in water for a minute or less and then taking it out and putting it in a bag of dry rice to drain the water out of it. I'm not sure if it will work but I haven't got anything to loose so I was wondering if it is even worth giving a shot or even some tips would be nice.

tommylittle02 said:
I know it seems like a stupid question but I've got nothing to loose at the moment so I'll explain my situation.
About 3 months ago I took my Xperia Z1 for a swim in the pool to see how the camera performed underwater. The screen started to go black when I took it out and then it completely shut off. I took it inside and turned it on again. It lasted a minute before shutting off so I plugged it in to the charger and got the boot logo before shutting off again with nothing: Screen was off, no led, no vibrations, nothing.
I opened the flaps and they were still white and still are today and there was no moisture or anything. I tried plugging the phone in a few days ago to see if it still works and the led turned on and it just stays like that with no action. Left it for a few hours but still nothing.
I don't really need this phone anymore because I have a Z5 now but a second handset is always nice to have. The pool water would have had a very small amount of salt in it and I think that might be causing issues. Either that or there is still water in there (unlikely) or parts have rusted or even the phone might have got shocked when I plugged it in to charge. What I was thinking was opening the ports and soaking it in water for a minute or less and then taking it out and putting it in a bag of dry rice to drain the water out of it. I'm not sure if it will work but I haven't got anything to loose so I was wondering if it is even worth giving a shot or even some tips would be nice.
Click to expand...
Click to collapse
Resoaking your phone will help as much as trying to jump from a cruise ship in the middle of the ocean for the second time and you can't swim...

optimumpro said:
Resoaking your phone will help as much as trying to jump from a cruise ship in the middle of the ocean for the second time and you can't swim...
Click to expand...
Click to collapse
Haha yeah that's what I thought

tommylittle02 said:
Haha yeah that's what I thought
Click to expand...
Click to collapse
To clarify, the Xperia Z1 relies on closed ports to ensure waterproofing. So soaking it a second time would destroy it further.

there is a easy way you can try.
buy some electrical contact cleaner from a computer shop or maplins etc, spray that all over the circuitry and contacts and scrub it off with a paint brush, there is a good chance it will work again as it will remove any corrosion casued by water, ive repaired hundreds of water damaged phones this way and it doesnt need any special things.....

Xperia Z won't charge & turns off after waves

I was washing my xperia z like always; but this time some ports weren't completely unreachable by water cause they weren't like the first days, anyway the water went in and i could see a little water under the phone screen,also all the water indicators became pink.while the phone was working for some minutes; and then after minutes xperia shut down. but I could still turn it on; and it shut down after seconds every time.i also couldn't charge the phone. or it will be charging weird!(like it instantly became full charge ...) . and also i did sth silly in this time, i changed the battery and replaced it with a new one(i still don't know why i decided to do this in this situation:/).after that i tried again and this time the phone doesn't boot anymore.after showing those purple waves it shuts down. it also doesn't kind of charge anymore. cause when i plug in, the red light appears , and it charges for one percent then stops...anyway i decided to stop trying.I opened the phone back again and then removed battery, opened all the ports and put it inside rice bag for about two days. now it is still the same story(shutting down after waves) ... what should i do?

well, in short word...you're late.
If that happened to me, I'll turn it off, open all ports, remove the battery and put the device inside a rice bag immediately. We don't know where the water go and what component will break.
If you have another good battery, try it.
If it still the same, then all you need is a new phone.