Xperia Z won't charge & turns off after waves - Xperia Z Q&A, Help & Troubleshooting

I was washing my xperia z like always; but this time some ports weren't completely unreachable by water cause they weren't like the first days, anyway the water went in and i could see a little water under the phone screen,also all the water indicators became pink.while the phone was working for some minutes; and then after minutes xperia shut down. but I could still turn it on; and it shut down after seconds every time.i also couldn't charge the phone. or it will be charging weird!(like it instantly became full charge ...) . and also i did sth silly in this time, i changed the battery and replaced it with a new one(i still don't know why i decided to do this in this situation:/).after that i tried again and this time the phone doesn't boot anymore.after showing those purple waves it shuts down. it also doesn't kind of charge anymore. cause when i plug in, the red light appears , and it charges for one percent then stops...anyway i decided to stop trying.I opened the phone back again and then removed battery, opened all the ports and put it inside rice bag for about two days. now it is still the same story(shutting down after waves) ... what should i do?

well, in short word...you're late.
If that happened to me, I'll turn it off, open all ports, remove the battery and put the device inside a rice bag immediately. We don't know where the water go and what component will break.
If you have another good battery, try it.
If it still the same, then all you need is a new phone.

Related

[Q] Hardbricked handset whilst charging overnight

I've recently been experiencing some charging issues with the handset taking forever to charge, the latest charge was taking well over 15 minutes increase 1%. I tried various chargers, including a brand new original one (the one in the box).
Well, last night I put the phone on charge with the handset turned off around 2am, woke up around midday today and the handset was showing the green LED, so it was almost, or fully, charged. Went downstairs to have a cup of coffee and came back ten minutes later to find the LED off. Tried turning the phone on and nothing happened. Tried the reset combination and the red button under the SIM flap, nothing, tried connecting to SEUS, nothing. Tried connecting to Flashtool, nothing. I left the phone on charge for another hour and tried the same things again, nothing.
No lights, no vibrations, no screen activity. The phone isn't even getting warm like it normally does on charge (confirmed that with another charger)
My girlfriend said that whilst I was downstairs she did take it off charge and put it back on charge straight away when it wouldn't wake up BUT she wasn't sure if she put the charger back on the right way (the magnetic one) however the pins don't actually touch if the plug is the wrong way round as the pin towards the bottom of the phone is offset slightly so I don't believe it has shorted.
So great, my almost new Z1 is now a paperweight. Sony won't touch the handset as the back glass has a small crack in so they just spout off about water damage. The phone has never been near water, let alone in it.
C6903 on 757 firmware, bootloader relocked and non rooted. No nasty apps installed and basically running stock,
Anyone have any ideas? I'm resurrecting my old BB for the time being.
I bet its been shorted
Leave it on mains charger for 24 hours
gregbradley said:
I bet its been shorted
Leave it on mains charger for 24 hours
Click to expand...
Click to collapse
That's what I'm thinking. The design of the dosk pins should prevent that, but apparently it doesn't!
As probably there is stripes to check if water was inside I will exclude that. Also the magnetic connector have his way to plug so is close to impossible to revert it, hardly if you try maybe it will, but I did many time and nothing happened. At last I think you girlfriend mess up with you phone and now she now don't remember because she knows you will be furious...LOL...
BTW, I will press Sony to take look at it. They don't have to replace the cracked glass, they have to check where is the problem.
eclyptos said:
As probably there is stripes to check if water was inside I will exclude that. Also the magnetic connector have his way to plug so is close to impossible to revert it, hardly if you try maybe it will, but I did many time and nothing happened. At last I think you girlfriend mess up with you phone and now she now don't remember because she knows you will be furious...LOL...
BTW, I will press Sony to take look at it. They don't have to replace the cracked glass, they have to check where is the problem.
Click to expand...
Click to collapse
As you say, none of the water indicators (if I'm actually looking in the right place) are a different colour to normal. The dock pin is offset to one side slightly, it can be seen if you look closely so you are right, it really shouldn't have damaged the handset.
She isn't even sure if she did plug it back in! She was half asleep so I don't know lol
Sony will be getting some nasty words in a letter if they fail to do anything. I don't care about the glass, it doesn't bother me, as long as the phone works,

[Q] Xperia Z does not turn on.

Hello everyone,
In the past week, I have decided to sell off my Nexus 4, and I went on to buy a new cheap unlocked 40$ android phone and a used water damaged Xperia Z.
I had just got the Xperia Z a few hours ago, and the guy who I bought the Z from, said a bit of water leaked into the phone about 2 weeks ago, and ever since then the phone does not turn on.
So far I have pretty much disassembled the whole thing, and noticed that all three water indicator stickers at the ports have turned red.
But I seriously cant find any water, damage or corrosion on the phone's connectors, internal frame, battery connectors, anywhere.
I guess only a few drops has entered the phone and over time the water evaporated.
Now after drying the internal components in the sun, and using 70% isopropyl wipes (I looked everywhere for 99% isopeopyl Alcohol liquid, I cant find them everywhere) I wiped it over the phone's motherboard and then used a toothbrush to remove any dirt or corrosion building up in the board.
Now the thing is that the phone does not do anything when I plug in the charger.
But when I remove the battery, and plug in the charger, and press the power button, the phone's LED blinks red for about half a second, then vibrates once and then a blue LED light comes and stays on. However nothing comes up on the screen.
I tried the Power button and Vol.Up button, but it does not do anything.
The Z's battery seems fine, as I tried it out on my Xperia C and it works perfectly there.
And I tried the Xperia C's battery on the Z. Same thing no response from the phone
What should I do?
I guess look around or a 99% alcohol solution and properly wash the Z's motherboard?
Or is this some sort of a software issue?
Any help will be appreciated.
Thanks!
Akash434 said:
Hello everyone,
In the past week, I have decided to sell off my Nexus 4, and I went on to buy a new cheap unlocked 40$ android phone and a used water damaged Xperia Z.
I had just got the Xperia Z a few hours ago, and the guy who I bought the Z from, said a bit of water leaked into the phone about 2 weeks ago, and ever since then the phone does not turn on.
So far I have pretty much disassembled the whole thing, and noticed that all three water indicator stickers at the ports have turned red.
But I seriously cant find any water, damage or corrosion on the phone's connectors, internal frame, battery connectors, anywhere.
I guess only a few drops has entered the phone and over time the water evaporated.
Now after drying the internal components in the sun, and using 70% isopropyl wipes (I looked everywhere for 99% isopeopyl Alcohol liquid, I cant find them everywhere) I wiped it over the phone's motherboard and then used a toothbrush to remove any dirt or corrosion building up in the board.
Now the thing is that the phone does not do anything when I plug in the charger.
But when I remove the battery, and plug in the charger, and press the power button, the phone's LED blinks red for about half a second, then vibrates once and then a blue LED light comes and stays on. However nothing comes up on the screen.
I tried the Power button and Vol.Up button, but it does not do anything.
The Z's battery seems fine, as I tried it out on my Xperia C and it works perfectly there.
And I tried the Xperia C's battery on the Z. Same thing no response from the phone
What should I do?
I guess look around or a 99% alcohol solution and properly wash the Z's motherboard?
Or is this some sort of a software issue?
Any help will be appreciated.
Thanks!
Click to expand...
Click to collapse
To me it rather looks like the seller modified the software and hard bricked the device... My Xperia T had the same sympoms when it was hard bricked....
I would have thought the battery had shorted out
Bang a replacement in
Oadbylad said:
I would have thought the battery had shorted out
Bang a replacement in
Click to expand...
Click to collapse
Every fault is not caused by a faulty battery. I know you fixed your phone with a replacement battery, but that is not the solution to everything.
If you had read his post properly, you would see the battery powers another device just fine. A shorted battery would surely not function at all.
Akash434 said:
The Z's battery seems fine, as I tried it out on my Xperia C and it works perfectly there.
And I tried the Xperia C's battery on the Z. Same thing no response from the phone
Click to expand...
Click to collapse
Sent from my C6603 using Tapatalk
Well today, I bought some distilled water and washed the phones motherboard with a toothbrush to displace any particles left on the board.
Now When I plug in the charger (with out the battery, as the phone does nothing with the battery plugged in) the phones LED blinks red and the phone vibrates once. It then goes on to repeat this process over and over again.
But my computer kinda detects my phone, as it tries to install the phones drivers. If I remember correctly the devices name on my computer is 'S1 FlashBoot'
But for the computer and Sony PC Companion to detect my phone, I have to remove the battery ribbon to let the phone start up on USB power, and then reinsert the battery ribbon when the phone vibrates and flashes its LED once, and then I have to remove the Button ribbon since, for some reason if the button ribbon and the battery ribbon is connected at the same time the phone shuts off.
Sony's PC software detects my phone, but since I cant press the power button due to the removal of the button ribbon from the motherboard, I cant repair my phone using the software.
Maybe theres something wrong with the power button/ribbon is having a few issues?
I also found some corrosion bottom right hand corner under the network antenna, and a severely corroded 3 segment ribbon, where 2 out of 3 segments were non functional due to corrosion,. As I tried to open the connector, I sneezed and accidentally ripped it.
Dammit.
It didn't work before I ripped it, so I wonder if I somehow fix this ribbon would it help solve a few of the above issues with my phone?
What does this small dinky ribbon do, anyways?
You can read about it here:
http://forum.xda-developers.com/xperia-z/help/break-t2748834
Akash434 said:
Well today, I bought some distilled water and washed the phones motherboard with a toothbrush to displace any particles left on the board.
Now When I plug in the charger (with out the battery, as the phone does nothing with the battery plugged in) the phones LED blinks red and the phone vibrates once. It then goes on to repeat this process over and over again.
But my computer kinda detects my phone, as it tries to install the phones drivers. If I remember correctly the devices name on my computer is 'S1 FlashBoot'
But for the computer and Sony PC Companion to detect my phone, I have to remove the battery ribbon to let the phone start up on USB power, and then reinsert the battery ribbon when the phone vibrates and flashes its LED once, and then I have to remove the Button ribbon since, for some reason if the button ribbon and the battery ribbon is connected at the same time the phone shuts off.
Sony's PC software detects my phone, but since I cant press the power button due to the removal of the button ribbon from the motherboard, I cant repair my phone using the software.
Maybe theres something wrong with the power button/ribbon is having a few issues?
I also found some corrosion bottom right hand corner under the network antenna, and a severely corroded 3 segment ribbon, where 2 out of 3 segments were non functional due to corrosion,. As I tried to open the connector, I sneezed and accidentally ripped it.
Dammit.
It didn't work before I ripped it, so I wonder if I somehow fix this ribbon would it help solve a few of the above issues with my phone?
What does this small dinky ribbon do, anyways?
You can read about it here:
http://forum.xda-developers.com/xperia-z/help/break-t2748834
Click to expand...
Click to collapse
Found this post through google while looking for a solution for my Xperia Z.
My first experia also had the same problem, sort of. The battery would jump from 90% to 60%, then 73%, then 20%, then 71% and so forth.
I decided to update the system software, to which it turned off during the process. The OS became faulty, and it rebooted all the time, showing a weak red light, then a strong red light, turn on, turn off and so on. The authorized service replaced my battery, but I guess that's not your problem in this case, and I doubt it that it's a faulty OS. Because even with a faulty OS, it would atleast show the Sony or Xperia logo.
Now I have the same starting issues and I blame the ribbons I guess, since when I press it the right way, it suddenly accepts charge and boots up. Replace the ribbons, and you might be fine. Guess there's some short circuit.

[SOLVED] Dead Xperia back to life!

Alright, so I was clumsy enough to drain my Xperia SEVERAL TIMES.
Honestly I blame the software or calibration, but also myself, since it didn't shut down when it should.
The following would happen, that my phone wouldn't charge. No red LED, nothing. Then when it showed, after countless tries and different power sources, it finally did. It worked like 3 times. Then it started shutting down at 30%, then once when I was using it at 50%. All of a sudden. Since then, it died. It didn't charge, even after I left it for 2 days on the charger. I tried every week, but nothing would happen. Eventually the phone would start vibrating when plugged into the charger, and just die after exactly 30 minutes, every time, giving pulses of vibration.
I opened up the phone, disconnected the battery, and pressed the connector of the vibration motor.
When the vibration is non-stop, even whent he phone is off, it's because of a faulty vibration motor itself, or its connector!! I only had to press it and it stopped.
I left the battery disconnected for 1 to 2 weeks, I don't remember. When I felt the CPU cover, it was kind of electrocuting me. I put a paper between the black strip that leads between the battery and the motherboard, to which somehow the electrocution stopped. I left it charging for 2 days, with the RED led full on all the time. I gave it little hope, but I still pressed the power button mutliple times through out the charging time. This morning, te RED led was Dark Red, very weak. I pressed PWR + VLM DOWN and it gave a little pulse.
It's alive again! I let it charge to 100%, made immediately a backup, and I'll see if it will keep working. I will have to send the phone back to Sony anyway, as I think that the vibration motor will start acting up again as soon as I pick up the phone from the table (it's that sensistive yes). Also, I cannot leave the paper there, and I just want a full functioning phone. Only need to get the silicone glue strip from a distributor that I know so I can properly close it off.
I didn't send it because I needed my data, basically.
I would say, if your phone doesn't react to anything and you're out of warranty, it's worth it to keep trying to charge it, or take the shortcut and buy a new battery, open the phone and connect the new battery. It's really that simple. Otherwise, it might be your motherboard that's dead.
I hope this could help some future troubles of XDA's. Maybe make a new sticky, as this question comes along quite often?

help! htc one wont turn on

Hello, i got a big problem with my phone, 3 days ago i was outside and it started to rain so heavy and the phone got wet, by that time it was like in 3% charge, so i was expecting to die on me, it did, but since it got wet, i did not know if the phone was off because of the water, water damage and stuff, so i left it in rice for it to dry over the night and some days. Now some days had pass, i connect the phone to the wall charger and only the red led blinks, like each second, sometimes the screen shows the batery icon like when the phone goes out of charge, not showing increasing charge, just the battery icon. i dont know what to do, many told me the battery is unusable, other the usb conector needs to be replaced, at this i think might be true, since any usb charger will fit loose and disconnect easly. What do you think?
Found a video with my problem showing up
https://www.youtube.com/watch?v=MQwTSa2sYAs
My phone dont always show the battery logo

[Q] Can re-soaking fix water damage?

I know it seems like a stupid question but I've got nothing to loose at the moment so I'll explain my situation.
About 3 months ago I took my Xperia Z1 for a swim in the pool to see how the camera performed underwater. The screen started to go black when I took it out and then it completely shut off. I took it inside and turned it on again. It lasted a minute before shutting off so I plugged it in to the charger and got the boot logo before shutting off again with nothing: Screen was off, no led, no vibrations, nothing.
I opened the flaps and they were still white and still are today and there was no moisture or anything. I tried plugging the phone in a few days ago to see if it still works and the led turned on and it just stays like that with no action. Left it for a few hours but still nothing.
I don't really need this phone anymore because I have a Z5 now but a second handset is always nice to have. The pool water would have had a very small amount of salt in it and I think that might be causing issues. Either that or there is still water in there (unlikely) or parts have rusted or even the phone might have got shocked when I plugged it in to charge. What I was thinking was opening the ports and soaking it in water for a minute or less and then taking it out and putting it in a bag of dry rice to drain the water out of it. I'm not sure if it will work but I haven't got anything to loose so I was wondering if it is even worth giving a shot or even some tips would be nice.
tommylittle02 said:
I know it seems like a stupid question but I've got nothing to loose at the moment so I'll explain my situation.
About 3 months ago I took my Xperia Z1 for a swim in the pool to see how the camera performed underwater. The screen started to go black when I took it out and then it completely shut off. I took it inside and turned it on again. It lasted a minute before shutting off so I plugged it in to the charger and got the boot logo before shutting off again with nothing: Screen was off, no led, no vibrations, nothing.
I opened the flaps and they were still white and still are today and there was no moisture or anything. I tried plugging the phone in a few days ago to see if it still works and the led turned on and it just stays like that with no action. Left it for a few hours but still nothing.
I don't really need this phone anymore because I have a Z5 now but a second handset is always nice to have. The pool water would have had a very small amount of salt in it and I think that might be causing issues. Either that or there is still water in there (unlikely) or parts have rusted or even the phone might have got shocked when I plugged it in to charge. What I was thinking was opening the ports and soaking it in water for a minute or less and then taking it out and putting it in a bag of dry rice to drain the water out of it. I'm not sure if it will work but I haven't got anything to loose so I was wondering if it is even worth giving a shot or even some tips would be nice.
Click to expand...
Click to collapse
Resoaking your phone will help as much as trying to jump from a cruise ship in the middle of the ocean for the second time and you can't swim...
optimumpro said:
Resoaking your phone will help as much as trying to jump from a cruise ship in the middle of the ocean for the second time and you can't swim...
Click to expand...
Click to collapse
Haha yeah that's what I thought
tommylittle02 said:
Haha yeah that's what I thought
Click to expand...
Click to collapse
To clarify, the Xperia Z1 relies on closed ports to ensure waterproofing. So soaking it a second time would destroy it further.
there is a easy way you can try.
buy some electrical contact cleaner from a computer shop or maplins etc, spray that all over the circuitry and contacts and scrub it off with a paint brush, there is a good chance it will work again as it will remove any corrosion casued by water, ive repaired hundreds of water damaged phones this way and it doesnt need any special things.....

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