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I've got an lg urbane smart watch. It connects for a second every once in a while. Won't pair correctly. Please someone help. I hate having wasted money on this phone if the watch wont connect. Had HTC one me before watch worked flawlessly
cndctrdj said:
I've got an lg urbane smart watch. It connects for a second every once in a while. Won't pair correctly. Please someone help. I hate having wasted money on this phone if the watch wont connect. Had HTC one me before watch worked flawlessly
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hi,
Im sure it must be frustrating issue for you. I personally doubt if its just a Note5.. issue ? My reasons are,
I have a old Samsung Gear smart watch and it works 100% with Note5. I also have a Polar M400 hart rate watch with smart notification working 100% with Note5
I had no issues with the pairing of Bluetooth etc.
Long shot but,
Just something to consider....... some devices headsets/ watches still use old Bluetooth version eg Bluetooth v 3.0 and it might cause issues sometimes.? (not always)
I can remember when my Gear watch was still on Bluetooth v 3.0 i had issues connections between my old Note3 ( which was upgraded then to Bluetooth v 4.0 and Gear that was then still on Bluetooth v 3.0) Afterwards my Gear Bluetooth was upgraded to v 4.0 and i had no issues at all.
Bottom line,
If i could pair and use two completely different watches to work with Note5 flawlessly , then I'm sure you have hope?
good luck
How do I fix the issue if that is it
cndctrdj said:
How do I fix the issue if that is it
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hi,
firstly, you must not assume it's like "it"
you must be sure of your facts.
Have you looked at your specs of your watch or Google specs to see what Bluetooth version it has. I found that it ( different Bluetooth versions eg 3.0 and v 4.0/4.1 did cause issues for me )
Who knows your watch might be / should be, v 4.0 /4.1 and not v 3.0..?
I only listed a possibility, that it could be and what i experience.
If it so...(it's v 3.0)
well then my logic says that its not Note5 fault but old firmware on watch and something that you just can't fix " just like that"
If its not so and watch is v 4.0 /4.1,
we'll then surely it should work, as i gave
2 x examples above.
good luck
cndctrdj said:
I've got an lg urbane smart watch. It connects for a second every once in a while. Won't pair correctly. Please someone help. I hate having wasted money on this phone if the watch wont connect. Had HTC one me before watch worked flawlessly
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Click to collapse
Just in case I have to ask this but did you factory reset the watch yet? The only way to connect your smart watch that was previously synced to another phone is to factory reset it and then sync it with the new phone.
I have reset the watch. I'll try again. Thank you. While I'm at it I'll get the versions of everything
cndctrdj said:
I have reset the watch. I'll try again. Thank you. While I'm at it I'll get the versions of everything
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hi ,
i have thought about your issue .
This is what i would try ( trouble shoot )
Firstly ,yes unpair devices and factory reset watch ..good idea
also reboot device (phone ) after unpairing(..just in case .)
then connect and try to pair and see if working correctly ?
If not and issue is the same as before ,i would make sure about watch Bluetooth version .?
If watch is v 3.0 ( Note5 should be v 4.1 ? ) then it seems like this is the likely cause ?
If not and watch is either v 4. 0 or v 4.1 it should pair and pairing should be listed in phone Bluetooth list and "stick".
I can remember with my Gear watch ,when it was on v 3.0 , it would not show up or stick in Bluetooth list of paired devices .As soon as i went to v 4.0 on watch ,only then it show up and stuck in list
If all fails, well i would try to look for other solutions ..search or is there not a forum/setcion here on XDA( for watch) and check that for clues ?
good luck
Reset everything. Factory reset watch. Nothing. Factory reset phone nothing. Factory reset watch again. Paired fine.
Thanks for the help.
Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
Yes I'm having the same problem with my gear s2 just got off the phone with tmobile there sending me a new note 5 hopefully it will fix it I'll update after the switch
danjnoble said:
Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
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hi,
i have Note5 stock Rom, no root. I also have a Gear watch (still on Android.. not Tizen, rooted, Null 23 Rom) Been using the Gear watch since launch with my then Note 3, Note 4 and now with Note5.
Overall no problems at all. Only replaced the watch battery a month back thats all.
My Bluetooth connection to all my devices has been overall, very good.
I am currently using my Gear with Note5. The Bluetooth connection is very, very good. i cannot recall it ever disconnecting from Note5. (if in acceptable distance.. +-
10 metres or so.) Overall Gear is working 100%.
Point i am making is according to my experience, Bluetooth connection with Note5 works fine... no disconnecting issues.
I know this doesn't solve your issues,
but good to know.
Good luck
I'm wondering if I may have a hardware issue. If connected to a BT device (eg gear) and I move more than a couple ft from the device connection is lost. I'm very confused with my car stereo though, what would cause BT to split and use my phones mic and the stereos speaker not the stereo mic? Anyone ever experience a similar issue?
danjnoble said:
I'm wondering if I may have a hardware issue. If connected to a BT device (eg gear) and I move more than a couple ft from the device connection is lost. I'm very confused with my car stereo though, what would cause BT to split and use my phones mic and the stereos speaker not the stereo mic? Anyone ever experience a similar issue?
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hi,
futher i can add,
i use Note5 Bluetooth
with following devices no issues. No disconnecting issues or any other issues.
Polor M400 Bluetooth Hart rate watch( re smart notifications) ,
Jam Bluetooth headset (streaming music) ,
Phillips Bluetooth dock.( streaming music.)
My Lenovo laptop,( Sending of pics, apps etc)
and use it to connect to my other Phone devices etc
Never had any issues with disconnecting.
Given that the devices are normally
about 2 meters apart when in use sometimes 10...12 meters.
I would suggest you get you device checked, as yes it does not seem right
that it disconnects so easy (when so near)
good luck
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
danjnoble said:
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
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hi ,
yes ,i understand, you don't want to wait for period of time ,w/o your phone. !!!
I would have maybe done some "little tests" , to get a better opinion of the Bluetooth issue ??
eg. Test your devices in environment/area where there is no interference , ( no concrete walls ,buildings ...an open area .No electric cables/towers )
An open area ,field or another locations than your home or workplace etc .
See what is you min. and max. distance on disconnection ,if it only occurs more at your home than another area .? Get some facts and maybe make a small video to illustrate your issue ?
and show it to "someone" in the know ???
eg ..If you bought phone through service provider show video to them ./Samsung ( i have a habit that when i have a issue ..........................
eg. broken roof tiles/wall socket /a damage car part ......etc etc ....
i would take photo's/video ,(with my phone and keep copy on my phone ) and when talking to "somebody" in the know/or send your device to Samsung ,show them photo's /video of issues. It helps them to understand your issues better ,
and maybe give you better advice on issue ?
Also ,try to compare you results with somebody with similar device ???
Google is your friend ???
Google around ..???
you might just learn something in process ,that can help ?
Above is basics of what i would have done .
good luck
Bluetooth firmware v 4.2 and older versions .
danjnoble said:
This might be an odd question but how would someone go about testing the phones BT, it connects just not stable. Only reason Im asking is I dont want to send it to samsung and have to wait 2-4 weeks and them to come back and say its working.
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Click to collapse
hi
further to my post above ,
i just want to add another issue you should be aware .
Bluetooth v 4.2 (Note5 firmware ) and compatibility issues with other Bluetooth versions 3.0 ,v 4.0 v 4.1 etc ,To give you a real life example .......
On my Gear watch i use to have Bluetooth v 3.0 ( ? )
i was using my Note 3 ( at the time ).Then my Note 3 was upgraded to Bluetooth v 4.0 ,
when i started having disconnection issues .Also in Bluetooth settings on my Note3 ,device my Gear would not show up in paired devices or stick in list .
When my Gear Bluetooth firmware was upgrade to v 4.0,
i found the disconnection issues was resolved and my Gear then showed up in pair devices
I am not saying this is the issue,
but you should be aware of what Bluetooth firmware your other devices are using ...?????
Is it Bluetooth L E ( Low Energy ) version 4.2 or v 3.0, v 4.0 ,v 4.1,
good luck
Hi again
So I got the new phone yesterday and so far everything is working perfectly no connection issues with the gear s2 it has been connected via bluetooth since yesterday afternoon when I receive the new phone
danjnoble said:
Wondering if anyone else are having issues with the bluetooth on the note 5. One issue I'm having is the connection to my galaxy gear disconnects and reconnects randomly and after a few disconnects seems like the phone just ignores the gear and manual connection only works 50% of the time other times I have to reset the phone to regain connection. Other problem Im having, which I cant figure out, is my car bluetooth stereo connects with no issue to my phone but when using calling it uses the car speakers for output audio but the phones mic for input audio. Tried my S5 and the stereo works perfectly. Any suggestions? I've tried wiping caches, unpairing repairing devices. Factory reset (which worked for about a few hours but started the same issues again). I was thinking it may be software related but no software or updates were installed between the factory reset and having issues again.
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i've got such issues after restoring Note 5. i did reset gear to the factory settings and paired devices...
Thanks for the replies. After doing some testing and what not the only thing I can figure is a bad BT module/chip in the phone. Sent it in through my service provider today. Will post results when I gets it back. Using my old S3 for now until I gets it back, its like my phone shrunk and got sugnificantly slower lol.
update for anyone who is wondering or having the same prroblems. I got my phone back from samsung today, they replaced the main board in the phone. BT seems is working good now and the phone seems snappier than before. Thanks for the help. ☺
danjnoble said:
update for anyone who is wondering or having the same prroblems. I got my phone back from samsung today, they replaced the main board in the phone. BT seems is working good now and the phone seems snappier than before. Thanks for the help.
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How the heck did you get your phone to/from Samsung that fast? I'm about to call TMO to get a replacement device...
rojovilla said:
How the heck did you get your phone to/from Samsung that fast? I'm about to call TMO to get a replacement device...
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I dropped it off at telus (my service provider) and they sent it in for me. only took a couple days, I was surprised it was that fast. I live in NL, Canada and everyhting is usually slow shipping here.
I'm trying to connect with my bluetooth speaker (iHome) and now every time when I press the search for devices on my phone it crashes. I tried not turning on the bluetooth speaker to see if it would crash when it couldn't find anything to connect and it behaves normally - it says it couldn't find any device, but then I turn on the device and set it to discovery then the phone app crashes again.
I've tried clearing the data and cache to no avail. It still has my headphones when I go back to the app even after a restart and still can't connect.
Anyone have any solution for this?
If I have my bluetooth headset on when I get to work it then crashes several times in a row because it restarts then crashes again over and over until I just finally have to turn the darn thing off - this is a real hassle. : (
Thanks for any help
Does it work for sure? I read that it's a permanent problem and that maybe some apps are involved (like track Id)
So I recently just got my Gear updated to 6.0.1. I had a hell of a time doing it too. The watch came shipped with a developer rom attached. Had to reboot many times to get it working using the Watch Tool. Then updates. Oh lord the updates.
Anyways, I get it to the latest firmware, and now, my phone and watch don't seem to be communicating correctly. There's no cloud or anything to give the idea that it's disconnected, but I can't do searches, can't sync my music or get my watch to connect via wifi since it has to use the phone to do so. Anyone have any idea what might be causing this?
EDIT: The phone and watch are paired. Forgot to mention that. Going into the phone's bluetooth settings, I can easily see the watch paired to it. I'm on a Samsung Galaxy S3.
After getting 6.0.1 you want to forget the watch from the gear app. This will reset everything and start pairing again. Should fix the problem
Hi,
I hope to get here some suggestions....
I change from a SONY XPERIA XZ Premium to Huawei P30 Pro. With my SONY device I have never a problem with my Fossil Smartwatch and BT-Headset.
Now, with the Huawei my smartwatch is not able to connect the phone. Only once I got a connection, after I make a factory reset of the smartwatch. After going in flight-mode an reenable the connection, the phone see my smartwatch, but does not connect to it.
Does anyone have an idea what's going wrong?
Is there a serious support-page from Huawei to get a real support?
Thank you
In all honesty I've had three Huawei/Honor phones and they all have had issues with connecting to my Fitbit. It's very intermittent sometimes takes a while to connect. Some days it doesn't at all.
Sent from my VOG-L09/Huawei P30 Pro
ephumuris said:
In all honesty I've had three Huawei/Honor phones and they all have had issues with connecting to my Fitbit. It's very intermittent sometimes takes a while to connect. Some days it doesn't at all.
Sent from my VOG-L09/Huawei P30 Pro
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I'm checking and testing some powersave-options - it is very unclear. I think there must be the reason for it. Must make exeptions for wearOS and maybe the problem could be solved.
Never had this "problems".
Never really had any problem with my Mate 9 Pro and so far my P30 Pro works well too. Only tried my car and Bose Quiet Comforts so far thought.
jacobtf said:
Never really had any problem with my Mate 9 Pro and so far my P30 Pro works well too. Only tried my car and Bose Quiet Comforts so far thought.
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You have connected only one device. Smartwatch AND headset/caraudio at the same time is/was the problem.
As I said, I've make some changes in the power-setting regarding the WearOS-app.
Using 3 Garmin Smartwaches/Tracker, a car hands free, bluetooth speakers and headphones without any problem so far.
Also did not had any problems using multiple at the same time of these together
i had problem connecting my P30 Pro to my car, it can identify the device but prompt for password that P30Pro never response!!
Huge problem
connects to a Bluetooth headset but there is so much stutter that's only one problem! The major problem is that it will not make Facebook or Whatsapp calls via Bluetooth and even if I click the Bluetooth icon it switches back to local speaker. I tried everything
Unpair and reconnect
Reset network settings
Clear Bluetooth cache memory and data
Everything!!! Still no solution, I even factory reset the phone and still same problem, I tried 5 different Bluetooth headset also. Please help with any suggestions
tareqyounis said:
connects to a Bluetooth headset but there is so much stutter that's only one problem! The major problem is that it will not make Facebook or Whatsapp calls via Bluetooth and even if I click the Bluetooth icon it switches back to local speaker. I tried everything
Unpair and reconnect
Reset network settings
Clear Bluetooth cache memory and data
Everything!!! Still no solution, I even factory reset the phone and still same problem, I tried 5 different Bluetooth headset also. Please help with any suggestions
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did you looked in the pairing options, whether the device is using phone AND media protocoll? Doesn´t seem like that
Yes I have, YouTube works via the Bluetooth, phone calls work, pretty much everything else does except calls via apps like Whatsapp and Facebook messenger, Skype etc
Did you try changing to 5g wlan instead of the 2,4g I never had that problem in 13 years apple. There also it worked perfect at 2,4ghz.
Dont ask me why that does not work for huawei p30pro. Btw. Samsung s9 also does not do a good job at 2,4.so maybe a android10 thing. Bluetooth also works at 2,4ghz...but how can that work for apple??
Had this Bluetooth issue since day 1.
Using Bluetooth to anything works fine for 20ish mins then stops.
Disabled all battery restrictions like we have to do with the apps to keep them open (in both places) I did a general one, still the same issue.
It's stupidly frustrating and so damn annoying.
I've been gutted about this phone since I got it, sadly stuck in a contract for another 12 months