Related
Hi,
Starting a couple days ago the camera app on my HTC One will not work. I keep getting the error "unable to start the camera." I have a stock build, recently (about a week ago) upgraded to 4.3.
Now, I have determined that it is not simply the main camera app that is not working as no app that uses the camera (snapchat etc.) work either.
I have tried many things to fix this issue so far, rebooting, clearing the cache, doing a full factory reset, attempting to open in safe mode. I have come to the conclusion that since none of these attempts worked that this either has to be an operating system/4.3 build issue (although I'm not sure this makes sense as I had a working camera for many days after upgrading and the factory reset did not help) or this is a hardware issue.
Has anyone else encountered this or have any suggestions? I have read a couple scarce threads where others had this issue but a soft reset usually solved it. My problem seems to be a lot more severe unfortunately.
Any help is much appreciated.
Thanks,
Matt
Are you fully stock?
However, if a factory reset haven't help you, you can only send to the warranty...
Tried searching around and have seen others with this issue but nothing has worked. Tried a clean flash of a rom and during the setup wizard its still broken.
I have pretty much done everything but done a clean flash of stock and i am gearing up to do that but i dont have high hopes.
are you using a custom kernel?
JustusIV said:
Tried searching around and have seen others with this issue but nothing has worked. Tried a clean flash of a rom and during the setup wizard its still broken.
I have pretty much done everything but done a clean flash of stock and i am gearing up to do that but i dont have high hopes.
Click to expand...
Click to collapse
Did you change your Android password within the past 72 hours?
cam30era said:
Did you change your Android password within the past 72 hours?
Click to expand...
Click to collapse
Nope...
its not that i just cant connect, its like the hardware is broken.
and just did a complete factory image flash.
still broken
I had this happen to my N6 last week. It started after running the battery completely flat so the green LED lit when I charged it. The fix having repeatedly wiping seemed to be draining battery completely again until the green LED lit when I charged it. It has worked fine ever since.
JustusIV said:
Tried searching around and have seen others with this issue but nothing has worked. Tried a clean flash of a rom and during the setup wizard its still broken.
I have pretty much done everything but done a clean flash of stock and i am gearing up to do that but i dont have high hopes.
Click to expand...
Click to collapse
I have the exact same issue and have tried everything from fully returning to stock which worked a little better but still not well and also tried different radios etc etc and roms... dont know what the deal is.. nothing on the internet seems to help its almost like no one knows how to fix it or its really rare... ugh
hackahero said:
I have the exact same issue and have tried everything from fully returning to stock which worked a little better but still not well and also tried different radios etc etc and roms... dont know what the deal is.. nothing on the internet seems to help its almost like no one knows how to fix it or its really rare... ugh
Click to expand...
Click to collapse
First contacted square trade as that is my insurance, they said contact Moto because it is still under warranty. Did that, Moto said they would replace it. I said i don't want to go without a phone and they said they can charge me 25 and put a 500 hold on my account but they would send the phone first. Said OK phone arrives on Tuesday.
Just as an FYI they did basically say did you factory reset it.... but that is all the trouble shooting.
If anyone is interested in my symptom. Wifi is just always stuck at "turning on" every once in a while it will be off. but when you try to turn it on it just gets stuck again.
When it is stuck you can not turn it off.
paulwoodhouse said:
I had this happen to my N6 last week. It started after running the battery completely flat so the green LED lit when I charged it. The fix having repeatedly wiping seemed to be draining battery completely again until the green LED lit when I charged it. It has worked fine ever since.
Click to expand...
Click to collapse
Might be worth an RMA. see my previous post.
Don't know if I'm a little too late to this post... .But it happened to my Nexus 6 too, tried everything, wipe cache, factory reset, root, delete /persist/wifi but nothing worked....
However, luck seems to be on my side when I went into Google Connectivity Services under Setting--> Apps... and wipe its cache and tried to disable it (but stopped before I did). Then reboot the phone once i wiped all the data from the Google Connectivity Services Apps and VIOLA! It's working now!
*EDIT... It worked for about an hour (allowing me to dl all the apps) but now it has failed again....
I have the same issue as soon and I unlock the bootloader
any ideas? Im going to root again the device and load a different to see if it makes any difference
I am experiencing this as well. Was working fine yesterday and when I tried to go to Android M Preview 3 this happened. Whats worse is that this is happening right after I switched from Unlimited Data on TMo to Project Fi with 3GB. Making this even more frustrating is that Project Fi support says the preview images are now compatible with Project Fi. Isn't that something they should be telling people up front?!
I'm having the same issue on marshmalow, it suddenly started to happen some weeks ago.
First times was solved with phone reboot.
Then was required to clean cache before restart
Now I've tried reclutance suggestion (delete data from google connectivity services and reboot but the problem persist?
I'm using 6.0.1 stock rom without root
I don't want to perform a factory reset
Any suggestion?
here too...close the wifi
All tried doesn't work,
Wipe cache
Wipe dalvik cache (via fastboot as I do not have a custom recovery neither unlocked the boot or root, my phone is completely original)
Also tried to delete wifi data
Any suggestion?
RMA
I'm continuing to have issues with my Motorola Nexus 6 phone.
It is running stock android 6.0.1
I never unlocked it or rooted (Sadly cause If i do so I were able to backup my apps and settings with titanium backup and restore it before a full device reset )
The problem started some weeks ago.
First symptom was that i was unable to enter on Settings -> Data usage (Every time receives an "unfortunately, settings has stopped" message)
Then some days have difficult to connect to wifi or disconnect (at that moment I didn't investigate the issue, just retry considering the issue was on router side)
After some time I realize that the problem was on the phone, specially cause it started to stuck turning on wifi, but for some days just turning off phone and turning it on again solves the issue.
With the time it becomes more and more frequent and turning it off and on didn't solve anything so I've reboot into recovery mode and perform a clear cache but it doesn't solve the issue.
Looking here and at other forums found that this issue is really common and some people solves it trough ADB with "adb shell pm clear com.android.settings" I've tried it but it didn't solve anything.
Even when many people didn't solve it with a factory reset I want to try it, but I need to be able to backup one app data (If could backup everything will be the best but at least need to backup blockchain app (Also have an issue with them as provider and couldn't log in from another device or website, just this device has a session already approved and open)
Any suggestion?
I've upgraded/downloaded to almost any possible rom and the problem is still here
Looking on forums found that is a very common issue since marshmallow in many devices (Specially Nexus)
Most people couldn't fix it but some could.
the problem is with devices macaddress that shown 02:00:00:00:00:00 and get stuck turning on
there are solutions in forums that seems to be a little bizarre like drain battery to 0 and full recharge (This one works for me once)
,others like deleting Google connectivity services cache, or deleting /persist/wifi folder completely
But I found one for nexus 5 who replaces the full /persist partition with a dump and edit the files and permissions with macaddress information.
This seems to have logic and provides an explanation about why the problem persist after, factory reset or rom changing so I want to try it in nexus 6.
Could someone provide me a dump of it?
There is an app: https://play.google.com/store/apps/d...nam.partitions, that makes the process of making a partition backup easy. The persist partition is on /dev/block/mmcblk0p26
Thanks in advance
Did you solve your problem? Because I have the same. Did you try to change Mac address on device?
Hello,
I recently purchased a Note 8 (N950F/DS) off eBay, and after testing some basic things (screen, gyro, camera, ...) I downloaded the latest sammobile ROM (PDA N950FXXU5CRHA and CSC N950FOXM5CRHA) for my country (Spain, PHE version) and flashed (AP, BL, CP, CSC) it through Odin (3.13.1). To be honest, I may have flashed HOME_CSC in the USERDATA button from Odin following a friend's instructions, though I didn't see any effect from it, and I reflashed correctly later.
After boot, everything is working fine (Samsung Health, Samsung Pay, Knox is OK, Iris scanner, ....) except for fingerprint sensor. Every time I try to add a fingerprint, the phone does nothing. It simply asks me to put my finger, but never detects it. There are no errors or anything.
In the sensor test menu (*#0*#) fingerprint sensor passes all tests (when the finger is off). When the finger is on 1 or 3 tests fail, but they also fail on my S8 which is working.
So, apparently, my Note 8 does detect the fingerprint sensor, is capable of distinguishing whether the finger is on or off it according to tests, but does absolutely nothing when trying to add a fingerprint through the settings menu.
After searching for the last day, I'm absolutely out of ideas. I have tried deleting cache from recovery menu, and factory reset from both the recovery menu and the settings menu. Everything works always but for the fingerprint sensor.
Any suggestions on what to do to get it back to work?
Did it work before you flashed the new firmware from Sammobile?
I had a problem a few weeks ago where I got the error message saying something went wrong with my sensor I need to reboot the phone, which never seemed to help.
After searching around, I eventually got a couple of posts and videos saying to clear the data from the apps menu for "fingerprint" or something like that, and then reboot again. That did the trick for me and I haven't had an issue again yet.
Though, your issue sounds different than that, so I'm not sure if that will help, seeing as even factory resetting does nothing.
Sorry I didn't help much, but wanted to add my experience, anyway.
Max_Terrible said:
Did it work before you flashed the new firmware from Sammobile?
I had a problem a few weeks ago where I got the error message saying something went wrong with my sensor I need to reboot the phone, which never seemed to help.
After searching around, I eventually got a couple of posts and videos saying to clear the data from the apps menu for "fingerprint" or something like that, and then reboot again. That did the trick for me and I haven't had an issue again yet.
Though, your issue sounds different than that, so I'm not sure if that will help, seeing as even factory resetting does nothing.
Sorry I didn't help much, but wanted to add my experience, anyway.
Click to expand...
Click to collapse
Thanks for your suggestions. I unfortunately did not test the fingerprint sensor before installing the Spanish ROM. I tested many other things like camera, flash, screen, gyroscope, ... but fingerprint was one of the few I did not test.
I tried deleting the data from the fingerprint app and rebooting, but I got more of the same: nothing, not even an error.
I'm trying to find out what the original ROM was to reflash it and see if it comes back to live. I downloaded an app called "phone info", and I'm trying to see if I can find the country of origin through product code, model number, ...
Hey all, searched the forum but 0 results for "Camera Failed"
So about a month ago I went swimming in the community pool with my S10. I went swimming and water park with my S8 and S9 never any issues. This time maybe I stayed in too long, haha.
So the next morning I did notice moisture on the front and rear cameras! Doh! Fired up the camera only to get "camera failed". No biggie, I have premium protection with TMo which does cover this ($99 deductible). I went to make a claim and there was an issue with the warranty not being added on my account, but TMo takes care of it's customers and added it for me and started to process the claim. A few days later the moisture disappeared, and then a few days after that the camera was resurrected!
My replacement didn't show up so when I logged in the rep said for whatever reason it didn't go through, but we were able to cancel the claim. Back in business!
Fast forward to 2 days ago when TMo pushed an update to the phone. I updated with the latest software and immediately noticed I'm back to "Camera failed". I have tried the basics like clearing cache, clearing app cache, booting into recovery to clear the cache, and in safe mode. Still no go.
The kicker is (and this was also apparent during the first failure) the camera app shows failed, and all apps that use the camera also throw an error about accessing the camera EXCEPT the Poshmark fashion marketplace app. It access the camera no issues, front and back! I also uninstalled Poshmark, cleared cache, and rebooted without success.
So I was wondering if anyone had any ideas before I try a factory reset because it takes a while to restore a lot of my settings and customization. And if that doesn't work I'll wait a few days and see if it comes back to life like last time and if it doesn't, file a warranty claim.
Thanks
I think I'd still do a reset and try the camera without restoring anything. If it fails then, you've already done the reset for the return. If it works still don't restore anything, live with it a few hours and keep trying different settings with both front and rear cameras. If you can't make it break, then do your restore. I know a restore is tough to do sometimes, but I hate those nagging problems you can't put a finger on.
Tel864 said:
I think I'd still do a reset and try the camera without restoring anything. If it fails then, you've already done the reset for the return. If it works still don't restore anything, live with it a few hours and keep trying different settings with both front and rear cameras. If you can't make it break, then do your restore. I know a restore is tough to do sometimes, but I hate those nagging problems you can't put a finger on.
Click to expand...
Click to collapse
Yeah I know there isn't a lot of options left at this point. But it's weird that the poshmark app has no problems accessing the camera when everything else does, and that after the TMO update it killed my camera again.
Thank you
Similar problem
Nurmi_CEO said:
Yeah I know there isn't a lot of options left at this point. But it's weird that the poshmark app has no problems accessing the camera when everything else does, and that after the TMO update it killed my camera again.
Thank you
Click to expand...
Click to collapse
Well I had the same problem on my s10, however it was being used in heavy rains and the next morning there was moisture in both the front &back cameras.
However it was still taking pictures (full of blur), no it wasn't showing any camera failed error. I took it to the service centre where they had the phone disassembled and heated up the camera module. The phone is working fine ever since, I recently got the June update (India) and my phone's camera is still working properly. Do try a factory reset and let me know as we whatever happens
Nurmi_CEO said:
Yeah I know there isn't a lot of options left at this point. But it's weird that the poshmark app has no problems accessing the camera when everything else does, and that after the TMO update it killed my camera again.
Thank you
Click to expand...
Click to collapse
T-Mobile should push another update with camera night mode, QR code and so on. At least we(people in US) are waiting for it! See if the upcoming update fixes the issue. Don't you use Samsung back up? It is built-in to your phone. I always use it and it saved placement of your home screen shortcuts, settings(most of them), your apps and other stuff.
pma1504 said:
Well I had the same problem on my s10, however it was being used in heavy rains and the next morning there was moisture in both the front &back cameras.
However it was still taking pictures (full of blur), no it wasn't showing any camera failed error. I took it to the service centre where they had the phone disassembled and heated up the camera module. The phone is working fine ever since, I recently got the June update (India) and my phone's camera is still working properly. Do try a factory reset and let me know as we whatever happens
Click to expand...
Click to collapse
I will and see what happens. Thanks!
Charkatak said:
T-Mobile should push another update with camera night mode, QR code and so on. At least we(people in US) are waiting for it! See if the upcoming update fixes the issue. Don't you use Samsung back up? It is built-in to your phone. I always use it and it saved placement of your home screen shortcuts, settings(most of them), your apps and other stuff.
Click to expand...
Click to collapse
Ok I will do a factory reset and see what happens and checkout Samsung backup. Thanks
pma1504 said:
Well I had the same problem on my s10, however it was being used in heavy rains and the next morning there was moisture in both the front &back cameras.
However it was still taking pictures (full of blur), no it wasn't showing any camera failed error. I took it to the service centre where they had the phone disassembled and heated up the camera module. The phone is working fine ever since, I recently got the June update (India) and my phone's camera is still working properly. Do try a factory reset and let me know as we whatever happens
Click to expand...
Click to collapse
No go on the reset. Same thing. Camera failed on every app except Poshmark.
I'm going to ride it out this week and if it's still dead by Sunday I'll file an insurance claim
I'm hoping it does start working, now even I'm worried about updates breaking my camera (I got no insurance on this). Still I don't understand why the camera failed popup came on your device in the first place ( even if it had moisture) because even I had gotten the camera full of fog however it was still working properly (I took it to the service centre In a day though). I'm attaching the most recent update that I received, this water damage thingy actually happened on the 12th of June
Hello, i had the Same issue after the May Update. I tried evertyhing Clearing Cache Reset Phone....
I went to an samsung store they changed my front camera as warrenty case so i paid nothing. Till today no problems, camera works fine again.
Nurmi_CEO said:
No go on the reset. Same thing. Camera failed on every app except Poshmark.
I'm going to ride it out this week and if it's still dead by Sunday I'll file an insurance claim
Click to expand...
Click to collapse
I have trouble wrapping my head around it working with Poshmark only. Outside of reflashing the rom I can't see anything else to try, yet it does point to a software and not a hardware problem.
Tel864 said:
I have trouble wrapping my head around it working with Poshmark only. Outside of reflashing the rom I can't see anything else to try, yet it does point to a software and not a hardware problem.
Click to expand...
Click to collapse
When I did a reset on the phone, I held the volume up + bixby to boot into the bootloader and selected "wipe data/factory reset".
It's been a while since I have been rooting and modding my phones since the S8 and up Snapdragons were non rootable for the longest time. Would it be a "cleaner fresher reset" if I used Odin to flash the stock firmware? Is Odin still a thing anymore with the newest Galaxies?
Nurmi_CEO said:
When I did a reset on the phone, I held the volume up + bixby to boot into the bootloader and selected "wipe data/factory reset".
It's been a while since I have been rooting and modding my phones since the S8 and up Snapdragons were non rootable for the longest time. Would it be a "cleaner fresher reset" if I used Odin to flash the stock firmware? Is Odin still a thing anymore with the newest Galaxies?
Click to expand...
Click to collapse
Yeah you're right Odin still works with modern Samsung phones (it did with my old j7 prime-exynos android 8.1). You can try reflashing the stock firmware and maybe downgrading it if that's possible. Honestly Samsung devices have become a disappointment now to me
I have no idea how this happened, but at some point yesterday, I picked up my phone and noticed that the wallpaper changed. Weird, but didn't think much of it.
Later, I went to use the camera, and no dice - I got a popup with the above error message. Weird, but again, I didn't think anything of it. Forced closed the camera app, didn't help. Restarted my phone, didn't help. Realized I may have a bigger issue. I started googling the error message and people recommended toggling a setting in the developer options called sensors on/off. I tried both and neither work. I cleared the cache and cleared the data and no dice.
Does anyone know under what circumstances this error would pop up? I'm trying to think of something that I may have done, but I'm not really a tinkerer, so I can't imagine it's anything I did. It's bizarre. And given that I have two little kids, I like to have my camera at my disposal at all times. I haven't had it working for about a day, and already I've tried at least 5 times to take a picture, just to be like "damn, it's not working".
Please help. Any suggestions? What about wiping the cache partition? Would that help? Anything but a factory reset!
I'm also getting a popup "Memory/cache/history cleared" very regularly, and I never did before. I googled the error, with quotes, and a few results show up on Japanese sites. Wtf.
Isn't your device enrolled in Microsoft Intune service with your employer?
Check this too:
https://www.reddit.com/r/GalaxyNote9/comments/jmys6j