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Well I'm at about 2% battery life, and it will not charge. I'm using my computer to charge it. Charging it from the wall hasnt worked for me for a while, not sure why.
Anyway I was wondering what it can be? I doubt my battery's dead or something is wrong with the phone... I'm sorry if this question's been answered, but I couldnt find an answer on google.
If USB charging works, but not charging with the AC adapter then the adapter is either bad, or plugged into a bad power outlet.
Nope it's neither of those because Ive tried two working AC ountlets and two warking cables. However, that's not my problem, my phone died and I can't charge it :-/
Ya so the phone died. It didn't look like it was going to charge on the USB, really weird. Anyone ever have there phone refusing to charge? While it was alive I tried to run activesync; that didn't work. So what should I do?
Btw, I've had the phone for a couple months now and I haven't had any big problems. I don't think it can be my phone failing, worst case just the battery. I've had something similar before but it fixed itself, doesn't look like thats happeneing now.
Battery
Maybe charging from the computer wasn't such a good idea. I recommend changing the battery and the charger and always be a nice boy and charge from the outlet ::- ).
I had the same thing happen to me - the connector at the bottom was broken. I had to do a return to factory. I looked (using a magnifying class) at the bottom of the phone and clearly see a crack in the connector.
It doesn't charge from the outlet.... I kinda just explained that lol
jrd said:
I had the same thing happen to me - the connector at the bottom was broken. I had to do a return to factory. I looked (using a magnifying class) at the bottom of the phone and clearly see a crack in the connector.
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Click to collapse
Hmm my connector does look a little bent. However it would of had to be like this before, and it was charging until I let my battery get to 5% :-/
I had a similar problem with my Kaiser a couple of weeks ago - it started to crawl and a soft reset took over 15 minutes to come back up to a working state, after which the battery wouldn't charge. It definitely wasn't the charger at fault as that still works on my TyTN. Phone was about 3 months old, so called Vodafone UK who seemed to think it was software related and so provided next day swap out. Old battery works in the new handset so never did get to find out if it was hardware or software that caused it to die.
Here's what probabally happened... you meant to stick you stylus in the reset hole and accidently put it in the usb hole... thus bending your charging port. I did it and when I plugged it into my car it would actually discharge the battery.. but when I plugged it into an outlet it just wouldn't charge.. if I were you I'd go see if it charges in a car
I appear to have a similar issue when charging from PC usb, and have identified that if I put pressure up or down on the charger it will charge the kaiser. But if plug in the charger without applying directional force it will not charge. Currently i have a small weight resting on the mini USB chargin input.
So obviously something up with the connector. But I haven't jammed anything up the usb port to my knowledge. Are these ports really that flimsy?
Tilt owners: If charge mechanism breaks, is ATT cool?
Oh no, now I can't charge or sync my Tilt.
My power is slowly running out.
What do I do? This is covered by manufacturers warranty in a year, is
ATT going to take my Tilt back and give me a new one?
I need my phone to be working and working well.
Thoughts?
axonn said:
Maybe charging from the computer wasn't such a good idea. I recommend changing the battery and the charger and always be a nice boy and charge from the outlet ::- ).
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Click to collapse
Charging from the computer should be better than the wall, given that the USB ports on the computer have a 5.5v output, while wall chargers have 5v.
so pretty much we had a blackout on campus and my phone was low on battery. to salvage my laptop's battery, i used the USB charger on the phone while the laptop was closed and barely even booted up (did not "log in" to windows). so, later in the night my battery went dead, and i'm sure my turning it on and off 15 times with a empty battery just to see the home screen did not help.
next day, I plug in the charger and get the RED LIGHT!!!
i give the phone "CPR" and plug it back in the charger to get an amber light a few minutes later. The phone eventually charged to 30% before i took it out with me to lunch, when I got back I plugged it back in and now it would would not charge at all. the battery % would just gradually decrease.
i tried cleaning the battery connections with alcohol and im pretty sure this made the sticker turn pink (means "water damage"), and att wont give mea new one because of this.
anything i can do?
PS- i never got the red light back since i "fixed" it the first time, now i need to plug it in to turn the phone on and even then it turns off after 2-4 minutes by itself!!! If plugged into wall charger without a battery i just get a red flashing light. with batter, a constant amber.
Take it into a store and try swapping out the battery temporarily with one from the one in the store - if it works then purchase a new battery?
UPDATE
not an option, dont have any stores by me and have no car .
***update - i did use the usb charge trick but splitting the wires and connecting to the battery for 5 or so minutes.. it got up to 17% but is now going back down even though its plugged into the wall charger
Did they ask you if the sticker was pink? Did you yell at a manager or something. Just because the sticker is that color doesn't mean there is damage.
If the sticker is not the default color, they won't warranty the phone. That's just how it is. Someone might get lucky and they do it anyway, but in general that's their policy.
Why else would the plaster the stupid things in 6+ places in/on the phone?
I still don't buy the "I got it wet cleaning the contacts" part myself. But the overall story seems unfortunately common for the Kaiser (other phones too?) with it deciding to die after the battery gets too low. Most people have decided it's not the battery that fails and even if they get the phone to charge, it does not work properly afterwords.
I think HTC should take some responsibility here.
OK, I finally got to try a seperate battery and the charger still would not charge the battery (the charger used was also a new one). What can I do!? Should I buy a parted one from ebay and replace something?
theromanone said:
and replace something?
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Click to collapse
The whole mainboard...
is that possible, something anyone could do themselves?
kilrah said:
The whole mainboard...
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Click to collapse
wow, i hope it is not that!
anyone else have suggestions on how to fix my kaiser?
-better yet, any successful repairs of this? thanks!
this is old and all, but i finally now have another kaiser to fool around and part out.. any suggestions?
well first off if there is truely water damage and not just a freek bricking then i would try the rice trick first, simply place the phone on a box of rice for a week (or silica gel). not u can not reflash the device because u can not get a 50% charge correct? it almost sounds if the battery is dieing that quickly that u have a short somewhere in the phone cuasing the displacment of energy, also i know that i had a phone a while back (not an htc) but it would only take a charge from a car charger, so try possible expermenting with USB/WALL/CAR chargers. if i were u i probably wouldnt take the phone completely apart unless u are sure that neither the original or the parts phone can be used as anything more than a paper weight.
on an un-related subject if ur looking for a replacment i have a tilt i am looking to sell if u want to pm me we could negotiate a price.
thanks for the reply, i ended up leaving it in the wall charger overnight, and if charged up to 17%, so it is working, i'll try other methods as well.
if it bombs, i'm sure you'll be receiving a pm very soon!
theromanone said:
i ended up leaving it in the wall charger overnight, and if charged up to 17%, so it is working
Click to expand...
Click to collapse
I've cleaned the battery terminals and spring contacts many times on my TyTN II and not had this problem since. The key is to use a cotton bud sprayed with contact cleaner/IPA to rub the contact cleaner on/off and not spray it around the area directly. If a cotton bud isn't used as well as the contact cleaner/IPA then much of the grime wont be cleaned off. This still sounds like a conductivity issue to me.
still not clear what you think happened...
in any case, using a FULLY CHARGED BATTERY (charge it using something else, or just jimmy rig to the battery terminals for a while), does the Tilt function properly ? If so, then the most it can be is the charging circuit of the Tilt. Worse case, get one of those charging cradles and charge your battery on that instead (a pain, but cheaper than replacing a Tilt)...
in other words, I wouldn't give up just yet, given what it sounds like has happened...
does the tilt function when plugged into a powered USB port ?
Hi, so this is a partial port of a thread I started over on the General forum.
I may have possibly water damaged my Captivate a few days ago. It wasn't submerged or anything, but was in my pocket when I got water on my lap, and didn't come out immediately.
I disassembled the phone and let it dry for a few days, and after putting the battery back in and starting it things seemed to be working fine. However, the battery was almost dead to begin, and when I plugged the charger into the USB port, I got an error about battery temp being too high and charging pausing as a result.
When I plug the phone in while it is off to the wall charger, I get a screen that flashes from the usual charging picture (the battery with a little bit of green in it) to a picture of a batter next to a caution sign and a high temperature thermometer.
What should I do? I see no signs of corrosion on the battery itself or the pins that connect with it. So long as the phone was not plugged in, I got no errors and it worked fine (on the 2% battery life that is now extinguished). This leads me to believe the problem is in the micro USB port on the top of the phone, but I can't be sure. I cannot see in it very well and don't want to disassemble it unless I have to.
Should I just buy a new battery? Will I never be able to charge my phone through the USB jack? Does this mean I should get an independent charger for the battery, and just juice it up that way from now on (a big hassle)? Any and all advice or experience appreciated.
Has nobody had any experience with this?
If a phone gets wet when power is applied (ie: sleep mode), usually it doesn't matter if you let it dry. The damage is already done. Moisture in the usb connector can do all kinds of weird things to a phone.
Have you tried cleaning the gold battery contacts on the phone and the battery? You can use rubbing alcohol on the phone contacts, followed by a white eraser.
I'd go ahead and buy a new battery. If it doesn't work, you'll have a spare when you buy a new phone.
kegobeer said:
If a phone gets wet when power is applied (ie: sleep mode), usually it doesn't matter if you let it dry. The damage is already done. Moisture in the usb connector can do all kinds of weird things to a phone.
Have you tried cleaning the gold battery contacts on the phone and the battery? You can use rubbing alcohol on the phone contacts, followed by a white eraser.
I'd go ahead and buy a new battery. If it doesn't work, you'll have a spare when you buy a new phone.
Click to expand...
Click to collapse
I haven't tried using isopropyl yet. There doesn't seem to be any corrosion on the contacts whatsoever, so I didn't think it necessary. I'll give it a go.
It may be worth nothing that neither of the water indicators have turned color. Of course, the USB jack is a long way from where those water indicators are... It is completely plausible water got in there and never got down to the battery or contacts. Like I said, the only problems I've encountered are when the phone is plugged in to the charger...
Thanks for the advice though. I'll try it. If not, maybe its time to consider dismantling this thing and attempting a wipe down of the USB jack...
Hey all,
Before I even start here, please no snide replies about using the search box on here or anywhere... if the answer is out there, I'm at a loss for the keywords to get it. Fair enough? As FYI, bootloader is (was??) unlocked, rooted, and has cwm recovery.
So I dropped my MB886 cracking the screen (round of applause please) and in the process of disassembling the case to install replacement I tore (severed) the battery connection cable. Fast forward to phone now reassembled with new screen and battery installed --> -->
The phone now has a green LED that will respond with blinks to button certain presses i.e. the simulated battery pull, but the device doesn't show up in lsusb output or device manager. I've read of similar problems where the phone has been brought back, and I've read of the exact problem with no solution. Basically the only two things I've really read that supposedly work are battery pull button sequence and using OEM charger/cable to get battery to take a charge.
Unlike, say the Atrix 2 where the lonely white LED is there to serve as a reminder that it is a hard brick and that's all you're ever going to get from it again, I haven't even read that this is in fact the #1 sign device is now a brick. So could someone verify it is or isn't? I've never tried to access a device this way, but Is JTAG an option?
I don't get why this should be, despite battery issue, it's all simple hardware swapping involved here as the software wasn't touched and was 100% working even with cracked screen.
Thanks for anyone with an answer or the direction to one.
2 things it could be then: you over- or under-tightened the new battery cable screws to where there isn't a good connection with the board. The screws have to provide equal pressure on the positive or negative contacts or otherwise there's a fault in the circuit.
OR
Your new LCD/digitizer is defective OR wasn't seated well.
Since it was working before, and since you didn't break anything else (to your knowledge), those are the two things I would check.
Dr. Orange said:
2 things it could be then: you over- or under-tightened the new battery cable screws to where there isn't a good connection with the board. The screws have to provide equal pressure on the positive or negative contacts or otherwise there's a fault in the circuit.
OR
Your new LCD/digitizer is defective OR wasn't seated well.
Since it was working before, and since you didn't break anything else (to your knowledge), those are the two things I would check.
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Click to collapse
--
hey, thanks for the input. I remember battery connections being snugged when I originally took it apart, and to be honest, short of having a mini torque wrench I don't know I could put them back any closer to that. the digitizer could certainly be either defective or perhaps have a bad connection, and i am certainly willing to test/check for either, however do you know that this would prevent the phone from booting or cause it to only display the green led as a sign of life? something of the "halt on all errors" in pc bios? seems logical that the led would (or could've) been used like the oc speaker and blink out some code relaying you've got a bad O2 sensor or the gas cap isn't tight.
Over tightening can cause problems. So loosen them a bit if it's just-short-of torque wrench tight. I don't know why it does, but I've read people had problems when they over tightened those screws. That green light could be telling you that the battery is connected poorly.
Is there a possibility that the battery is so depleted that it won't charge? For that, you need a factory cable to charge the battery with power off.
Sorry, to clarify, no I just snugged the battery connections when reassembling, I only meant that i don't think i could get them any closer to the way they were originally without aid of something like a torque wrench.
As for battery charge as a potential issue... to be fair, I only have a OEM Moto wall charger and I think the cable I am using is Samsung. Surely the cable itself isn't the weak link in this chain? A car battery on a multimeter reading 12.0 volts is something like 50% charged and about 12.8 volts is looking pretty good, anyone know what I should get out of the 3.8V Li-Ion on a meter?
PS I double checked the both data cable connections to the motherboard, so I doubt just a bad connection is to blame here.
slerros-1.0 said:
Sorry, to clarify, no I just snugged the battery connections when reassembling, I only meant that i don't think i could get them any closer to the way they were originally without aid of something like a torque wrench.
As for battery charge as a potential issue... to be fair, I only have a OEM Moto wall charger and I think the cable I am using is Samsung. Surely the cable itself isn't the weak link in this chain? A car battery on a multimeter reading 12.0 volts is something like 50% charged and about 12.8 volts is looking pretty good, anyone know what I should get out of the 3.8V Li-Ion on a meter?
PS I double checked the both data cable connections to the motherboard, so I doubt just a bad connection is to blame here.
Click to expand...
Click to collapse
You should get from 3.8 to 4.1.
slerros-1.0 said:
As for battery charge as a potential issue... to be fair, I only have a OEM Moto wall charger and I think the cable I am using is Samsung. Surely the cable itself isn't the weak link in this chain?
Click to expand...
Click to collapse
When I say "factory" cable, I'm not talking about the cable that came with the phone. There is a special Motorola cable (that you can even make yourself) that can charge your phone in situations when your phone is normally not willing to accept a charge.
If all else fails, try this: http://forum.xda-developers.com/showthread.php?t=1077414
Yes! This is brilliant and certainly answers a few questions. It'll take me a bit to get this together to try it, but I'll post back when I get a result. Cheers!
slerros-1.0 said:
Yes! This is brilliant and certainly answers a few questions. It'll take me a bit to get this together to try it, but I'll post back when I get a result. Cheers!
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Click to collapse
Scratch my previous answer. Seems I misunderstood what a "factory cable" is for. It can't actually charge your battery, instead it is used to power the phone so that you can flash/diagnose it, even when your battery is dead. Normally, you need a working phone to charge the battery (with the stock "charging cable").
This information may or may not help you. At the very least, using a "factory cable" may allow you to power your phone on, which would tell you whether the problem is your battery or the phone.
quasihellfish said:
Scratch my previous answer. Seems I misunderstood what a "factory cable" is for. It can't actually charge your battery, instead it is used to power the phone so that you can flash/diagnose it, even when your battery is dead. Normally, you need a working phone to charge the battery (with the stock "charging cable").
This information may or may not help you. At the very least, using a "factory cable" may allow you to power your phone on, which would tell you whether the problem is your battery or the phone.
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Click to collapse
well, i'll take it regardless... i've acquired one of these mythical factory cables and it gets me into fastboot and recovery, so i'd wager, even though i haven't seen it, that it would boot all the way. so being that i don't have either the original charger (although have one that's motorola) or cable (samsung), my best bet is probably just find a store that has both an OEM motorola charger and cable even if they're not for the MB886? surely one for a moto x would work to charge battery, no?
or is this like a chicken and egg problem i now have? a catch 22? i can't charge the battery without a working phone, and i can't have a working phone without a charged battery? golly gee, anybody out there with an MB886 want to charge my battery for me? can i just hotwire the battery to a couple of leads from a charger and bypass using the phone as the charging device? at least to give the battery say 15%-20% to get something to happen... like get this rain cloud perpetually parked above me to blow over from above my head for a day or two maybe?
so, with phone plugged in with "factory cable" here's what i get and when... the phone bootloops on the "bootloader unlocked" warning screen if i don't press anything. volume down gets me fastboot, volume up gets me recovery. phone shows up in both and takes commands... so is it possible i just need to restore a nandroid backup, or is the battery charge the better bet now? i would just try the nandroid for $h!ts and giggles, but the last one i have isn't as fresh as i'd like, but is certainly usable if i must.
slerros-1.0 said:
well, i'll take it regardless... i've acquired one of these mythical factory cables and it gets me into fastboot and recovery, so i'd wager, even though i haven't seen it, that it would boot all the way. so being that i don't have either the original charger (although have one that's motorola) or cable (samsung), my best bet is probably just find a store that has both an OEM motorola charger and cable even if they're not for the MB886? surely one for a moto x would work to charge battery, no?
Click to expand...
Click to collapse
Any generic USB charging cable SHOULD be good enough to charge and flash your phone, especially a Motorola cable. I'm currently using an old Blackberry cable for everything. They should be all the same. In rare instances, a cheap cable may give you issues (I think I had a cable from an old Samsung phone that I couldn't get to work right).
I guess just keep trying until you find one that works. Hate to tell you to go spend $20+ on an official Motorola charger...
Regarding your battery, yes you may be in a bit of a pickle. I've never had to do it, but I've read of users who had to short some leads in order to directly charge the battery. Trying searching through the forums, I'm sure the info is here.
---------- Post added at 02:59 PM ---------- Previous post was at 02:55 PM ----------
slerros-1.0 said:
or is this like a chicken and egg problem i now have? a catch 22? i can't charge the battery without a working phone, and i can't have a working phone without a charged battery? golly gee, anybody out there with an MB886 want to charge my battery for me? can i just hotwire the battery to a couple of leads from a charger and bypass using the phone as the charging device? at least to give the battery say 15%-20% to get something to happen... like get this rain cloud perpetually parked above me to blow over from above my head for a day or two maybe?
Click to expand...
Click to collapse
Try this: http://forum.xda-developers.com/showthread.php?t=892026
All hope is lost, I am now looking for a replacement.
Ok, so here's where I am at with this now... As we're basically talking about any regulated power supply that can put out an excess of (around) 3.8V and 800mA I've opted to use an old ATX computer power supply and wired the mini B USB end of a cable known to have in fact to have charged this very phone... nothing. I have also, for sake of hope, even tried using the wall wort from an iPad (which puts out a cool 5.1V and up to 2.1A). The green LED will shut off after a while of being plugged into said charger, but still no booty action.
As stated before, the phone still works with the factory cable.
So, I gather from this that...
A. some hardware component (i.e. resistor, etc...) on my phones board that is involved in the charging process has gone kaput.
or
B. There is some software flag flipped somewhere that could be unflipped with or without some trickery to what actually is VS what I want the phone to think it's seeing.
Anyone have any thoughts on this or something similar pertaining to B as a course of action?
*update to my update* ... umm, which should now be up to date??
I did a complete wipe of the phone (/system, /data, /data/media, /cache, and /dalvik-cache) and reinstalled the rom... and still nothing.
This One M7 had been my spare for close to a year. I replaced the screen, camera, and back cover to make it whole again, and everything worked great for a couple months. Unfortunately, it completely died one day while I was using it and the device has shown no signs of life since... until now.
Actually, it still doesn't really show any signs of life. No amount of button holding has been able to elicit any response whatsoever. No charging indicator light either. I've tried leaving it sitting for several months, but this too has not changed anything. I finally opened it up today to check on the battery connection and reseated it. Still nothing.
The one and only response that I do get is recognition on my computer when plugging it in, where it shows up as an "MTP USB Device." Nothing shows up in Windows Explorer though except an empty CD drive.
Any ideas?
Bill720 said:
This One M7 had been my spare for close to a year. I replaced the screen, camera, and back cover to make it whole again, and everything worked great for a couple months. Unfortunately, it completely died one day while I was using it and the device has shown no signs of life since... until now.
Actually, it still doesn't really show any signs of life. No amount of button holding has been able to elicit any response whatsoever. No charging indicator light either. I've tried leaving it sitting for several months, but this too has not changed anything. I finally opened it up today to check on the battery connection and reseated it. Still nothing.
The one and only response that I do get is recognition on my computer when plugging it in, where it shows up as an "MTP USB Device." Nothing shows up in Windows Explorer though except an empty CD drive.
Any ideas?
Click to expand...
Click to collapse
you bricked it, maybe flashing RUU can help. if it will not help you can then use JTAG, it can help to flash firmware on dead boards. you can find JTAG on eBay.
Request for clarification
itwasmistake said:
you bricked it, maybe flashing RUU can help. if it will not help you can then use JTAG, it can help to flash firmware on dead boards. you can find JTAG on eBay.
Click to expand...
Click to collapse
How could I have "bricked" it without flashing anything? The device literally died while I was using it.
Bill720 said:
How could I have "bricked" it without flashing anything? The device literally died while I was using it.
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Click to collapse
Do you have multimeter to check voltage on battery? it could be battery problem, or maybe connector on motherboard is damaged? check for scratches on board (on traces).
It shall be tried
itwasmistake said:
Do you have multimeter to check voltage on battery? it could be battery problem, or maybe connector on motherboard is damaged? check for scratches on board (on traces).
Click to expand...
Click to collapse
I'll try to measure the battery voltage this weekend. Aren't the pins a little small to test with standard multimeter leads though?
0volt multimeter test
I finally got around to trying to measure the voltage of the current battery with a standard multimeter. I got absolutely nothing, which means that I'm either measuring it wrong, the leads are not sharp enough, or the battery is dead. Has anyone else ever had any luck testing this battery with a multimeter?
Going for it!
I tested another, similar, battery by multimeter successfully, so I suspect that it might just be a case of bad battery (at least). With that and the fact that I had a Galaxy Note 2 battery fail earlier in the year, I'm going to jump in and buy new batteries.
Rather than just trying to go cold turkey and install the replacement, I'll test it with the multimeter and then hook it up pre-install. If the phone powers up, then (and only then) will I go through the massive hassle of replacing it. We'll know one way or another next week when it comes in.
Humongous Tinfoil Catamaran!
Just to follow up, I did end up buying that battery. Definitely not "new," but as long as it's in decent shape, it should do the job. While the multimeter test revealed practically nothing, (same as before) the phone did spring to life with the charging indicator as soon as I plugged it in to power. With that, I've charged it up and will be fully testing the phone next weekend. If everything checks out, I'll start the long & annoying process of replacing the battery and hopefully have a fully-working One once again.
Here's to Change!
FIXED!
Just to provide some closure, I can say that the battery replacement was a success! The vibration motor is totally dead (despite being plugged in adequately and not seized) and the casing took a beating from the repeated re-entry attempts, but the phone is now working once again. I suppose I could buy another replacement back cover to really finish the job, but will probably just leave it as-is for right now.