Hello everyone,
last tuesday my Lumia 930 automatically tried to install the new Insider preview.
When it was completing the procedure (the progress bar was lose to 100%) it restarted and after that I got the "sad face".
Starting from that moment the Lumia didn't boot up again.
I tried with soft reset procedure (volume down + power button) but I always got the spinning gear + sad face.
I don't want to do the Hard Reset right now, since I would like to know if there's a procedure to recover the photos there are on the internal storage.
If I try to connect it to my PC, it is recognized as "LumiaBootmgr".
Could you please help me? Is there any way to read the internal storage?
Thank you in advance.
Jay
every school cost... now you learned value leson. no any way to save photos... do hard reset and next time use autobackup to OneDrive or MediaFire...
Really no way? Neither trying to access as mass storage?
Thank you.
Jay
Related
Diamond Missing internal storage
I have discovered the same issue of the Internal storage missing, I have tried flashing it with the latest and greatest firmware and nothing appears to bring it back. It just does not show up when the phone and when I go to memory it just says that the Internal Storage card is not installed.
Any help would be fantastic.
Try to disconnect your device from the pc
RE: Issue
SurfHost said:
Try to disconnect your device from the pc
Click to expand...
Click to collapse
Hi SurfHost,
The storage is missing even when the phone is unplugged from the PC,
It is a real concern, when I first noticed is when I went to play music while I was driving and the phone could not find the music that was stored on the internal storage. mmmm
I am concerned its buggered.
If you run some Programms you cant acess your internal storage. (had the same problem with tomtom for a while).
HI i have the same problem. with my orange diamond. secound phone to do this.
orange giving my problems with changing the phone again.
i spoke to htc direct and they were very helpful. after a long phone chat with there engineer he agreed the phone is faulty.
they have had cases were a double hard reset somtimes brings the phone back in line. but in my case it didnt work.
did you connect your phone to your car stereo? and then it became faulty?
Maybe theres somthing in these readers which trips the phones up?
The Internal Storage only disappears when you set to use it as a high speed mass storage device and not an active sync device.
Try changing the usage over and see if it comes back.
jxl98c said:
The Internal Storage only disappears when you set to use it as a high speed mass storage device and not an active sync device.
Try changing the usage over and see if it comes back.
Click to expand...
Click to collapse
The poster says this in his second post: The storage is missing even when the phone is unplugged from the PC.
Try to read before you post, and welcome btw
Hi dazkent,
How do I do a double hard reset?
I am willing to try anything at this stage.
Besides from it losing most of its memory, I still love this phone, but not having the space for Mp3s or TomTom apps its just a simple phone.
Looking forward to some help
Thanks everyone
remoteintranet said:
How do I do a double hard reset?
Click to expand...
Click to collapse
Never heard of anything called 'double hard reset'. I'd suggest performing 'ordinary' hard reset, here is the how to:
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and
ENTER buttons, then press the RESET button with the stylus tip.
3. Release the RESET button, but continue pressing the VOLUME DOWN and ENTER buttons until you see the message on the screen (about all the personal data being deleted)
4. Release the VOLUME DOWN and ENTER buttons, then press the
VOLUME UP button to perform the hard reset, or press any other
button to cancel the reset.
If that doesn't help I'd try to put newer ROM in if I were you.
remoteintranet said:
Hi dazkent,
How do I do a double hard reset?
I am willing to try anything at this stage.
Besides from it losing most of its memory, I still love this phone, but not having the space for Mp3s or TomTom apps its just a simple phone.
Looking forward to some help
Thanks everyone
Click to expand...
Click to collapse
If you had come to this stage . . . .
I suggest that you goto: Start > Setting > System > Clear Storge > in the drop down panel select "Format InternalStorage Only", see whether is works . . .
You are the one who decide, is you Diamond . . .
I would be happy to format the internal storage if it was seen by the OS, it just does not show up. I will try the hard reset now and see what that gives me. Thanks everyone for your help so far.
HI
Double hard reset. was sugested by the engineer at htc. when trying to solve this issue.
basiclly perform hard reset and as soon as reboot finish perform again.
It didnt fix mine and the htc engineer said my phone was faulty.
After 6 hours back and forth on the phone to orange.
Orange finally replaced my phone for the 3rd time for this fault. had it a week now and current phone seems to be holding out fine. although now i have a battery drain issue with this one!
My Diamond loses Internal Storage when connected to the PC as a USB disk - as expected.
Sometimes it does not regain the Internal Storage when unplugging it from the PC. My assumption (not yet tested) is that this tends to happen when the File Explorer is open on the Diamond when disconnecting.
Completely powering off+on the Diamond (not just Standby) solved these incidents for me every time so far....never needed to hard-reset.
I have exactly the same fault.
My internal storage will return if I do a hard reset, but that's a pain to set up my device from scratch everytime.
After using it for a day or so (using Active Sync at work and mass storage at home), it will lose the ability to 'see' the internal storage.. either via mass storage or Active synch connection, although plugged in as a mass storage device the PC can still see and use it as normal, just active synch or the phone itself can't see it.
I'm not so sure that this is a hardware issue, I think the phone still thinks it's connected via 'normal' usb.
Any ideas, I'm on Rom 1.93 and the issue is still occurring. It's doing my nut in!
The best way it's to use linux...
Just connect the phone to the pc(with linux), chose the disk option on the phone.
Then on the pc go to the partition manager and on the right top side chose the phone memory.Chose and eliminate that partion and after that just create a new one.This not very complete any doubt's just post...
I have done this one Ubuntu,the 8.10 version, with the disk running, not instaled on the pc.
if you are a sprint user this is the solution http://www.htc.com/us/supportdownloa...id=148&act=all i have the same problem but im not sprint
I had this problem once also. Diamond could not see internal storage.
I opened file explorer and saw that i had
Internal Storage
and
Internal Storage2
Internal Storage did not contain anything though
What i did is rm the Internal Storage folder and Soft Reset.
Everything back to normal...
actually while you enter the hardreset menu there are two options, choose the one that says hard reset along with formatting internal storage(moviNAND or somthing).
No Internal Storage Install
My Diamond (P3700) have the same problem.
I tried use hotfix here http://www.htc.com/us/supportdownloadlist.aspx?p_id=148&act=sd&cat=all
but it's said : ''Please use the correct device to install this Hotfix Program!"
Is there a way to get my internal storage back??
doanvieth said:
My Diamond (P3700) have the same problem.
I tried use hotfix here http://www.htc.com/us/supportdownloadlist.aspx?p_id=148&act=sd&cat=all
but it's said : ''Please use the correct device to install this Hotfix Program!"
Is there a way to get my internal storage back??
Click to expand...
Click to collapse
Yo bro, i encountered this problem before. no worries.
all u need to do is:-
1) connect your diamond to ur pc.
2) format your internal memory there.
3) flash your phone again.
4) you will have your internal memory back again.
Note: dun try to connect your phone to your car audio again.
Hi all,
I saved loads of information on my tytn II during the summer. Very important files (notes most often). I was stupid enough to let WM6 store this on the main folder instead of the micro SD card.
Earlier this evening, I tried to use the camera and the phone froze (classical...) so I pressed "reset". Except it never really restarted! I could just reach the WM6 picture on the screen and it would stay there for ages... until a white screen with black text made it clear that a program was running while i'd pressed reset (i really doubt it, i hadn't launched anything), and that i'll have to press reset to recover the initial configuration of the phone (OUCH). I pressed reset just once (too scared to do a hard reset, im not crazy enough yet) but it still does the same thing, gets locked on the WM6 screen but never shows the damned white screen with the terrible message.
Is there any (even very expensive) way to retrieve the data? I hope it's not lost... I don't give a damn if the phone is a brick, i just want the data!
Thanks for your help guys, im a newbie and im really starting to hate WM6.
hi again...
I used bootloader thinking it could save my files with it (i don't think so!) and now it gets stuck at the "smart mobility" screen with the red serial numbers... it doesn't even reach the windows mobile screen (used to get stuck there before I used bootloader).
Please help
do you guys think i'll lose my data if I flash it (meaning i reinstall windows with a new ROM with bootloader?).
I've never flashed the device... Haven't used any ROM either, simply because i don't know how to do that.
thank you
I called HTC and they told me that reflashing would make me lose all my data... What can I do? Please help, no one has bothered to answer...
atonavis86 said:
I called HTC and they told me that reflashing would make me lose all my data... What can I do? Please help, no one has bothered to answer...
Click to expand...
Click to collapse
If you have an SD inside when trying to boot, take it out and try again.
Sometimes a faulty SD can prevent startup.
Hi, I've been trying to track some answers down all day about this, and I have no idea what's going on.
Last night, my phone was being a little slow, so I held the power button down and rebooted it. When it turned back on, it asked me to calibrate the screen and asked me if I wanted a password, and when I was finished, my SPB Mobile Shell didn't launch, and I noticed that I had no contacts, texts, or e-mails anymore.
However, it keeps on telling me that my storage memory is critically low. My theory is that my data is all there, I just can't access it for some weird reason. I ca actually use my old ringtones, so it wasn't a complete hard reset.
At first, I tried to hard reset the phone, but I don't have the "clear storage" application at all, so that's out. My next step was to try and see if I could somehow et someone at the phone store to flash it, but they just told me I had to buy out my contract because they are dicks. Big ones.
So I went home and tried to flash my ROM back to stock, so that at least I could erase the storage memory and restore some semblance of functionality, but I can't even do that. When I try to use Sync, the phone won't work, and on my Windows 7 machine, I can see that I have used 100% of the storage memory, and the drive is completely locked. I can't remove files from the computer, nor on the phone itself.
I tried to flash the thing, but even when I put it into the bootloader mode, the Flashing stops at 0% and nothing ever happens.
The phone is a CDMA Diamond 500, with MTS as the carrier. I just want to have access to that drive, is there any possible way to do this? Any info would be greatly, greatly appreciated.
Thank you to anyone who helps me out!
Just a quick note:
I found another person exhibiting this exact problem, but his problem was solved by hard resetting the phone. I can't hard reset my phone through ordinary means as described above, but is there any other way, like from the bootloader or by using hardware buttons? If I could hard reset, I think I could fix this whole mess.
Never mind, I managed to get it done.
Nothing to see here, folks.
I would use "Microsoft My phone" to back up my contacts and photos docs etc on your device drive. I'm not sure that a hard reset would even effect your "internal storage" so it's worth a shot.. You can find a .cab in the marketplace for the program. I know whenever I flash my phone it doesn't effect my Internal storage.
Sorry... to hard reset from bootloader hold down the volume down button and the center Touch wheel button and power button when you turn it on.
Hey guys,
I got a Lumia 525 a few months ago, first WP. It's great, smooth etc, I upgraded to 8.1 yada yada
My only issue is the file space one, where it just fills up. What are the most optimal settings to decrease this? I have a 16gb SD btw.
Is there any more tips for settings for a new WP user? I'm going to reflash it again tomorrow so I want to know what to do to not mess it up this time.
Cheers :laugh:
lukazar said:
Hey guys,
I got a Lumia 525 a few months ago, first WP. It's great, smooth etc, I upgraded to 8.1 yada yada
My only issue is the file space one, where it just fills up. What are the most optimal settings to decrease this? I have a 16gb SD btw.
Is there any more tips for settings for a new WP user? I'm going to reflash it again tomorrow so I want to know what to do to not mess it up this time.
Cheers :laugh:
Click to expand...
Click to collapse
I think you are getting short on storage, You can try moving your apps & games on SD card.
Alternatively, you can try a hard reset: it will erase all the content stored in your phone.
To perform hard reset just press and hold Power and Volume Down keys simultaneously. Release the pressed keys when phone vibrates and then immediately press and hold the volume down button until the phone displays an exclamation mark (!) on the screen. :good:
Hey guys, i need your help. I decided to install Windows 10 TP today, but i was really disappointed. It started to lag, buttons were not working correctly. So i read a guide how to go back to WP8.1 I connected my phone to PC, after downloading I've got an error at 11-12% It was booting into a strange looking red screen with NOKIA sign on it(i guess it's called UEFI mode) After few errors i connected my phone to another usb port, and it wasn't even booting:crying: Phone is just bricked(it was charged up to 100%). Is the phone completely dead or it's still a chance:angel: Please help me, i am android nerd and... WIndows Phone noob
If you don't have any important data on it, I'd try a hard reset: http://www.hard-reset.com/nokia-lumia-520-hard-reset.html
You need to press those three buttons for a really long time (about 10 seconds) until something happens.
i have a similar Problem. i wanted to reset my phone from the info menu in the tech preview 10, as i thought after that it would be just in stock Windows phone 10 Settings. now the Problem is, that my Lumia 1020 can turn on and boot but after the boot i only have a empty black Screen. the lockscreen and the volume menu is still here but nothing else. any suggestions what now ?
same problem
I tried every possible solution on the internet and yet my lumia 520 is dead.:crying:
Yep I just had the same thing happen actually. Windows Phone Recovery tool failed very early on after flashing its custom bootloader . . . and now the phone refuses to turn on or be recognized by phone recovery tool.
Yay Microsoft!
microsoft has pulled back tp 10 for 520 because of this
Sent from my C9660 using XDA Free mobile app
ayed78 said:
microsoft has pulled back tp 10 for 520 because of this
Click to expand...
Click to collapse
520, 525 and 526