I have had this question for the longest. I have a Tmo Note 4 910T. The camera glass was shattered, lens was OK. Camera worked. Then not only did I update it from kit kat to lollipop 5.1.1 without clearing cache, I rooted it right after the update without backing up anything. I peeled off the rest of the protective glass because it was sharp. Now, somewhere in between all of that, the rear camera stopped working. I flipped through many ROMs to see if it would work, the flashlight actually worked on one of them. But honestly, I don't know how to fix it. I called T-Mobile and they told me clear cache and stuff, but I've done that. Wiped data, system, cache, dalvik cache. I'm just unsure if my problem is fixable. If there is any other details needed please let me know.
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Like 1 day ago my phone screen comes up when i remove the stylus now nothing happen,i din't change anything.I did a hard reset and nothing change.Any ideas or help?Have the phone like a month and was working fine.It's a Diamond cdma from sprint.
the magnet may have fallen off, does it stil feel the same taking it out/putting it back?
should be a slight pull when just out.
The magnet is fine and i even use the back up stylus that came in the box.
Solve,all i have to do was clear the cache and it work now.
cache
alexisd said:
Solve,all i have to do was clear the cache and it work now.
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Click to collapse
how did you clear the cache or are you speaking of the internet IE cache/ opera history?
also, I installed adv config 3.2 but it will not work on my stock Sprint diamond, i assume this means i need .net 3.5 but let me know if you can.
Thanks
Was on original stock rom 4.0.3 from bell. Camera started taking black pictures out of the blue. Display from front and rear camera shows images on the phone. Click the picture and go to review and it's black. Went to local cellphone shop, of course they are going to tell you it's fubar and suggest a replacement.
Unlocked, rooted and installed cm11 4.4.2 from albinoman issue stayed the same (did full wipe). Anybody else have this issue? Is it fubar and requires replacement?
Tried swapping sd card and sim card. No change.
Is there something I can try?
Yuskow said:
Was on original stock rom 4.0.3 from bell. Camera started taking black pictures out of the blue. Display from front and rear camera shows images on the phone. Click the picture and go to review and it's black. Went to local cellphone shop, of course they are going to tell you it's fubar and suggest a replacement.
Unlocked, rooted and installed cm11 4.4.2 from albinoman issue stayed the same (did full wipe). Anybody else have this issue? Is it fubar and requires replacement?
Tried swapping sd card and sim card. No change.
Is there something I can try?
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Click to collapse
You can try a different camera app, like "a better camera", but if your phone not only started taking black pictures, but the display from both cameras does not show you what the camera "sees", and the issue is still there with a new ROM, then it's most likely a hardware issue. You can try taking apart your Holiday (Raider/Vivid/Velocity are same phone; easier to just call them Holiday) and seeing if you can unplug and replug in the cameras, but I think that the camera is pretty well attached to the main circuit board
projectisaac said:
You can try a different camera app, like "a better camera", but if your phone not only started taking black pictures, but the display from both cameras does not show you what the camera "sees", and the issue is still there with a new ROM, then it's most likely a hardware issue. You can try taking apart your Holiday (Raider/Vivid/Velocity are same phone; easier to just call them Holiday) and seeing if you can unplug and replug in the cameras, but I think that the camera is pretty well attached to the main circuit board
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Cameras both front and back show up in every camera program I've tried (and look like they should). Goes in and out of focus. Press the button to take a picture, flash goes off. Go to review pictures, it's all black.
It's like something is happening when it saves the picture or it uses a different device. Are there 2 parts to the camera? One that displays on your screen the other that captures?
Might be time to replace it. Any recommendations for the bell carrier?
OK, if your camera will correctly display what's in front of it, that's good news. It may still be a hardware issue, but this sounds like some weird software thing. I'm going to assume you're s-on, so make sure you're always flashing that boot.IMG file.
Do you have an SD card in your holiday? If so, try removing it, then clearing the camera's cache (settings-apps-all-camera in cm 11). See if the camera does its thing.
Another thing to check is if your internal SD card is working properly; it should show up just fine in storage. If not, then let me know!
Another thing you can try is reverting to the stock ROM by using ruu for your specific carrier ( there should be instructions either in q&a, or vivid general), but make sure to wipe data, cache, and dalvik-cache in your recovery first. Then don't restore any data or initially allow your Google account to backup when you are setting up the device. Try the camera then and see if it works properly.
Unfortunately, I'm in the us, and my holiday is a vivid that I don't even have a plan on yet, so I'm not familiar enough with bell to be any of use in that aspect.
Sent from my Vivid 4G using xda app-developers app
Thanks will give that a shot. Have my own raider that I've owned since new, this other one is a friends. Tried my sd card, tried my sim card. Tried without sd or sim. Everything else works perfectly on both phones except that one camera issue. Figured running cm11 with s-on. Not new to the scene been playing with phone going back to cooking windows lol.
Starting to wonder if video conferencing would work since it's not saving anything and just using the display. Tried what you said to do with clearing cache. Also did a full wipe and factory reset before trying cm11. Everything pretty much remained the same from ever os.
Tried just about every camera app out there. Almost ready to throw in the towel or take a heat gun to it.
Well, ball sacks. The only other thing I could think of is some thing in the protected partitions got corrupted, but it looks like a hardware issue.
Sent from my Vivid 4G using xda app-developers app
Hi, I've got a TMO Galaxy Note 4 for Christmas (It was a hand me down, not brand new). Now, the camera worked fine before I used it, then I was given the optional software update, not knowing that I couldnt ever downgrade, and that there'd be a camera error. Now, I've tried clearing data, force stopping, rebooting, wiping all cache and data in recovery, and even trying root methods by swapping out the rooms (CM13 let me use the front camera, the only camera funtioning). At this time, that is my only issue, and I'm not sure why the back cam cannot connect. If any additional information is needed, please let me know and I'll tell you as much as I can.
This just started happening to me, did you find a solution?
I bought a used Nexus 6 a few days ago on Swappa. I love it to death, but my front camera doesn't love me.
When I first got it, it worked for about an hour. Then it began to say that it was unable to connect. I did a factory reset, then the toggle to switch to the front camera (on Google Camera) disappeared altogether. 3rd party apps either don't have the toggle, or it doesn't work. I flashed the most recent factory image from Google, and I still have the same thing going on.
Has anyone had this and resolved it without sending their device to Moto?
If it has disappeared even after flashing factory images, the hardware is faulty. You'll either have to send the device to Moto, or see if the front camera is available for purchase out in the wild.
Replaced the front camera and nothing has changed. I'll be doing a reset shortly.
If nothing changes after the reset, then the issue is on the motherboard itself.
Hey all, searched the forum but 0 results for "Camera Failed"
So about a month ago I went swimming in the community pool with my S10. I went swimming and water park with my S8 and S9 never any issues. This time maybe I stayed in too long, haha.
So the next morning I did notice moisture on the front and rear cameras! Doh! Fired up the camera only to get "camera failed". No biggie, I have premium protection with TMo which does cover this ($99 deductible). I went to make a claim and there was an issue with the warranty not being added on my account, but TMo takes care of it's customers and added it for me and started to process the claim. A few days later the moisture disappeared, and then a few days after that the camera was resurrected!
My replacement didn't show up so when I logged in the rep said for whatever reason it didn't go through, but we were able to cancel the claim. Back in business!
Fast forward to 2 days ago when TMo pushed an update to the phone. I updated with the latest software and immediately noticed I'm back to "Camera failed". I have tried the basics like clearing cache, clearing app cache, booting into recovery to clear the cache, and in safe mode. Still no go.
The kicker is (and this was also apparent during the first failure) the camera app shows failed, and all apps that use the camera also throw an error about accessing the camera EXCEPT the Poshmark fashion marketplace app. It access the camera no issues, front and back! I also uninstalled Poshmark, cleared cache, and rebooted without success.
So I was wondering if anyone had any ideas before I try a factory reset because it takes a while to restore a lot of my settings and customization. And if that doesn't work I'll wait a few days and see if it comes back to life like last time and if it doesn't, file a warranty claim.
Thanks
I think I'd still do a reset and try the camera without restoring anything. If it fails then, you've already done the reset for the return. If it works still don't restore anything, live with it a few hours and keep trying different settings with both front and rear cameras. If you can't make it break, then do your restore. I know a restore is tough to do sometimes, but I hate those nagging problems you can't put a finger on.
Tel864 said:
I think I'd still do a reset and try the camera without restoring anything. If it fails then, you've already done the reset for the return. If it works still don't restore anything, live with it a few hours and keep trying different settings with both front and rear cameras. If you can't make it break, then do your restore. I know a restore is tough to do sometimes, but I hate those nagging problems you can't put a finger on.
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Yeah I know there isn't a lot of options left at this point. But it's weird that the poshmark app has no problems accessing the camera when everything else does, and that after the TMO update it killed my camera again.
Thank you
Similar problem
Nurmi_CEO said:
Yeah I know there isn't a lot of options left at this point. But it's weird that the poshmark app has no problems accessing the camera when everything else does, and that after the TMO update it killed my camera again.
Thank you
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Well I had the same problem on my s10, however it was being used in heavy rains and the next morning there was moisture in both the front &back cameras.
However it was still taking pictures (full of blur), no it wasn't showing any camera failed error. I took it to the service centre where they had the phone disassembled and heated up the camera module. The phone is working fine ever since, I recently got the June update (India) and my phone's camera is still working properly. Do try a factory reset and let me know as we whatever happens
Nurmi_CEO said:
Yeah I know there isn't a lot of options left at this point. But it's weird that the poshmark app has no problems accessing the camera when everything else does, and that after the TMO update it killed my camera again.
Thank you
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Click to collapse
T-Mobile should push another update with camera night mode, QR code and so on. At least we(people in US) are waiting for it! See if the upcoming update fixes the issue. Don't you use Samsung back up? It is built-in to your phone. I always use it and it saved placement of your home screen shortcuts, settings(most of them), your apps and other stuff.
pma1504 said:
Well I had the same problem on my s10, however it was being used in heavy rains and the next morning there was moisture in both the front &back cameras.
However it was still taking pictures (full of blur), no it wasn't showing any camera failed error. I took it to the service centre where they had the phone disassembled and heated up the camera module. The phone is working fine ever since, I recently got the June update (India) and my phone's camera is still working properly. Do try a factory reset and let me know as we whatever happens
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I will and see what happens. Thanks!
Charkatak said:
T-Mobile should push another update with camera night mode, QR code and so on. At least we(people in US) are waiting for it! See if the upcoming update fixes the issue. Don't you use Samsung back up? It is built-in to your phone. I always use it and it saved placement of your home screen shortcuts, settings(most of them), your apps and other stuff.
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Ok I will do a factory reset and see what happens and checkout Samsung backup. Thanks
pma1504 said:
Well I had the same problem on my s10, however it was being used in heavy rains and the next morning there was moisture in both the front &back cameras.
However it was still taking pictures (full of blur), no it wasn't showing any camera failed error. I took it to the service centre where they had the phone disassembled and heated up the camera module. The phone is working fine ever since, I recently got the June update (India) and my phone's camera is still working properly. Do try a factory reset and let me know as we whatever happens
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Click to collapse
No go on the reset. Same thing. Camera failed on every app except Poshmark.
I'm going to ride it out this week and if it's still dead by Sunday I'll file an insurance claim
I'm hoping it does start working, now even I'm worried about updates breaking my camera (I got no insurance on this). Still I don't understand why the camera failed popup came on your device in the first place ( even if it had moisture) because even I had gotten the camera full of fog however it was still working properly (I took it to the service centre In a day though). I'm attaching the most recent update that I received, this water damage thingy actually happened on the 12th of June
Hello, i had the Same issue after the May Update. I tried evertyhing Clearing Cache Reset Phone....
I went to an samsung store they changed my front camera as warrenty case so i paid nothing. Till today no problems, camera works fine again.
Nurmi_CEO said:
No go on the reset. Same thing. Camera failed on every app except Poshmark.
I'm going to ride it out this week and if it's still dead by Sunday I'll file an insurance claim
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I have trouble wrapping my head around it working with Poshmark only. Outside of reflashing the rom I can't see anything else to try, yet it does point to a software and not a hardware problem.
Tel864 said:
I have trouble wrapping my head around it working with Poshmark only. Outside of reflashing the rom I can't see anything else to try, yet it does point to a software and not a hardware problem.
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When I did a reset on the phone, I held the volume up + bixby to boot into the bootloader and selected "wipe data/factory reset".
It's been a while since I have been rooting and modding my phones since the S8 and up Snapdragons were non rootable for the longest time. Would it be a "cleaner fresher reset" if I used Odin to flash the stock firmware? Is Odin still a thing anymore with the newest Galaxies?
Nurmi_CEO said:
When I did a reset on the phone, I held the volume up + bixby to boot into the bootloader and selected "wipe data/factory reset".
It's been a while since I have been rooting and modding my phones since the S8 and up Snapdragons were non rootable for the longest time. Would it be a "cleaner fresher reset" if I used Odin to flash the stock firmware? Is Odin still a thing anymore with the newest Galaxies?
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Yeah you're right Odin still works with modern Samsung phones (it did with my old j7 prime-exynos android 8.1). You can try reflashing the stock firmware and maybe downgrading it if that's possible. Honestly Samsung devices have become a disappointment now to me