Database Develop

master reset

Can I do a master reset? I'm rooted & using CM w/kspec.
Considering sending my phone in for replacement/repair. Not sure if I can tolerate the off-color screen & cycling auto-brightness. Thought it wasn't a big deal and I'd wait for an update - but after reading other forums I'm not sure if or when there ever will be an update.
The guy from Google suggested I try to reset the phone. I know that wont fix anything but thought I'd give it a try...
What do y'all think? Should I just put up with the slight off color screen & hope for a software fix? (That's what the HTC guy said to do). Or should I try to exchange it.
I'm rooted I know but HTC is still good about replacing rooted phones right? I should just instal the stock rom right before shipping?
Srry for the multiple questions

..........

When you just rooted it is possible to revert via factory reset. If you flashed anything else then your bootloader is unlocked and there is no known method to revert that. warrenty is void. maybe HTC won't notice, but if they do, you would have to pay at least the shipping charges.
if you have already flashed another rom, do you have amon_ra's recovery image? there is a wipe -> factory reset option. there is another one in the settings menu somewhere (on the "normal" os), but i don't know what it really wipes and what not.
to bad you guys live in the US. i could even break all warrenty seals and get a repair (at least for products I bought here)

HTC has been quite good about honoring the warranty on hardware defects regardless of unlock/root.

thanks
i dont know what to do. the phone looks fine really now but that is because im using it in a bright room. its only when on low brightness or in a dark room that it looks really purpley...
guess i will return it... because there is also the auto brightness issue as well... or do i wait for the supposed software update??

Desperate, flashed captivate firmware on galaxy i9000m

So as the thread title state, i flashed with one click odin for captivate my i9000m unlocked phone. But i'm not (well i am definately) dumb enough to just do it out of the blue. It started when i updated my jh2 to jp6/jpm through kies registry hack. then rooted then oclf. Everything worked fine until i started moving apps to sd. I rebooted and i only had a bootloop... Got into download mode, flashed 1000 firmwares, tried every combination, etc. Finally found out that my /sdcard was corrupted and couldn't properly flash a firmware since the filesystem wasn't efs anymore. So i seen the odin one click for captivate with the big MASTER CLEAR, which i though (i damn myself for thinking so...) it may return my partition to rfs and that i could easily flash another firmware then...
So now i am stuck with a "bricked" bell i9000m with the at&t logo booting in loop and can't access recovery or download mode (think the flash may have remapped the buttons?) and when i plug usb it turns off.
So, here are my 2 questions,
1- is there a way (other than jtag, can't afford one and not really good at this stuff) to change at least the boot logo/bootloader or unbrick it?
2- Would there be a way to send it back to samsung (would obviously not accept it as it is...) any chance to physically format everything on the chip?
Please, ANY help would be greatly appreciated
THANK YOU VERY MUCH
PS: sorry if it is not in the good section

1. JTAG is your best shot, and you don't have to get one yourself. Coz some shops got RIFFBOX for JTAG and now it do support I9000. Rumors said you MAY get into download mode if you try 3 button mode many many times...
2. You can TRY giving it into a samsung service centre and hope they can repair it for you. They seems to have some other way to write a bootloader through USB even when the original bootloaders are dead.

For the JTAG, anyone around quebec city (or may ship in canada?) Also, is the 3 mode button would be the same or switched for recovery? (if we can actually get in download mode in such state).
Thanks

On the website of RIFFBOX, I can only find one in Toronto
I have no idea about the 3 button trick also, some say it is same as I9000 one and some say it is Captivate one (Vol up, Vol down and power)
I did the same stupid mistake and I have to send the phone back to samsung for a board change...

Does samsung really accept bell gt i9000m which only reboot with a at&t logo (i think it definately void your warranty)? :S

I had almost the same problem. Flash JM8 first with 502 pit and reparition, then do JM6 without reparition and 802 pit.

au_stevo said:
I had almost the same problem. Flash JM8 first with 502 pit and reparition, then do JM6 without reparition and 802 pit.
Click to expand...
Click to collapse
Can't get it to detect with pc, it just bootloop all the time...

So you can't get it into download mode for odin?

no, no download mode, if i plug usb, it just shutdown...

samsung itself accept it
and say it is out of warranty and will charge 500 bucks for it
i got the unit replaced with other reason though
but seems service centre and repair centre are two things and repair centre can do tue same trick, but you will have to ask samsung for the address

someone suggested in another thread that if you jump two pins of the usb connector with a 5k resistor, it would boot it into download mode...........but it was only suggested, and no one has confirmed it. probably dangerous, but if your phone is being sent in anyways, might as well?

Zetalai said:
samsung itself accept it
and say it is out of warranty and will charge 500 bucks for it
i got the unit replaced with other reason though
but seems service centre and repair centre are two things and repair centre can do tue same trick, but you will have to ask samsung for the address
Click to expand...
Click to collapse
Do you mean (i'm still on the warranty) that since the phone is bricked, THEY say it is out of warranty and make me pay (500$, the price i paid for the phone) to have it repaired, or did you meant that IF i was not on the warranty anymore (i still have receipt, etc), then they would charge me?
And if i want it repaired, i should probably contact repair service directly or service center?
Also, as for the resistor part, would you have the thread somewhere? (post or pm?) would maybe also check a howto since i am not quite the resistor guy...
Thank you very much

whom ever you talked to at the store, they were just being some arses
in Tonronto you got to most Bell stores they will fix it or send it to the repair center under warranty as long as you have the receipt, from Bell or bell partners stores
if you do not have a receipt you will need to talk to samsung canada and get them to tell you their local authorized NON Bell repair center, then you can go there and have it fixed
and they will definitely not charge you $500, average cost is anything from Free, to $45, to $75 or more depending on what they need to repair if any hardware part at all

AllGamer said:
whom ever you talked to at the store, they were just being some arses
in Tonronto you got to most Bell stores they will fix it or send it to the repair center under warranty as long as you have the receipt, from Bell or bell partners stores
if you do not have a receipt you will need to talk to samsung canada and get them to tell you their local authorized NON Bell repair center, then you can go there and have it fixed
and they will definitely not charge you $500, average cost is anything from Free, to $45, to $75 or more depending on what they need to repair if any hardware part at all
Click to expand...
Click to collapse
Hi, thank you for your answer, i didn't contacted the store i bought it from yet (lasource/thesource). So you say i could only walk in with the box, bricked galaxy and the receipt and they would send it for repair? (even if they check and see it boot with the at&t logo?) and if they only ask what is the problem, what could i say? it only reboot or should i precise it reboot with a at&t logo? (and if they ask me how it happened? :S) Just want to know what i should say and not to avoid voiding my warranty. (also, i should avoid bell center but lasource/thesource which is only a reseller should be ok?)
Thank you very much

sackofnoise said:
Do you mean (i'm still on the warranty) that since the phone is bricked, THEY say it is out of warranty and make me pay (500$, the price i paid for the phone) to have it repaired, or did you meant that IF i was not on the warranty anymore (i still have receipt, etc), then they would charge me?
And if i want it repaired, i should probably contact repair service directly or service center?
Also, as for the resistor part, would you have the thread somewhere? (post or pm?) would maybe also check a howto since i am not quite the resistor guy...
Thank you very much
Click to expand...
Click to collapse
In my case
As there's no repair centre in Hong Kong, I have to go to samsung directly
And Samsung Hong Kong is famous for terrible after service
They say it is my own problem and will not try any way to reflash even there's a way to do it as the warranty doesn't cover this problem.
The only choice they give me is to pay about 500USD to change the board.
That's what likely happen if you send it to Samsung...you might get your warranty voided as well...

Well, guess i will send it to samsung directly... (anyone know if they will honor the warranty even if it boot only with a at&t logo?) also, could someone please send/share the link where someone put a resistor on the cable to supposedly go directly in download mode?
Thank you very much

au_stevo said:
I had almost the same problem. Flash JM8 first with 502 pit and reparition, then do JM6 without reparition and 802 pit.
Click to expand...
Click to collapse
Im trying this but I jus tget to the revovery screen, i chose `FormatInternal`
didnt work
and if i restart phone it actually goes to galaxy s logo then just goes black

Bricked my SGS with Captivate ROM too.
Any joy with this problem, sackofnoise?
Following a failed official Kies update to Froyo, I too (stupidly) used the one click flash Odin not realising that it would brick my phone. Like you, I can't get into download or recovery mode - tried every key combination you can think of. Also plugging in a USB lead shuts the phone down in about 2 seconds and also even prevents charging.
Taking it back or sending it to a service centre is not an option. It boots to an AT&T screen and even boots up to android - although it's no use like this, because it will not allow me to recharge the battery because of the USB problem.
Any ideas please. Flashed stock and custom ROMS to phones for years but never been stuck like this before.

sackofnoise said:
no, no download mode, if i plug usb, it just shutdown...
Click to expand...
Click to collapse
Get into download mode, THEN plug in USB. I had the same problem when I installed a tmobile vibrant kernel by accident.
EDIT: Well you sent your phone in. Let's all hope for the best.

thedauntlessone said:
Get into download mode, THEN plug in USB. I had the same problem when I installed a tmobile vibrant kernel by accident.
EDIT: Well you sent your phone in. Let's all hope for the best.
Click to expand...
Click to collapse
Problem here is that there is no way to get into download mode. No combination of keys work - tried them all.

Recovery/Backup from broken screen

Well, dropped my phone and screen (not glass) is now broken. I can see only a bit of the top of the screen (and that slowly goes away) and cannot use touch of course.
Is there a way through dl mode (recovery mode may be possible, however i find it hard to believe i'll hit the right options with no visuals) to access phones flash drive and backup stuff from there ?!
Thanks in advance,
David

I don't think there is any harm to just send it for repairs. Your data in your phone isn't gonna be erased since you're fixing the hardware.

smiles.smiley said:
I don't think there is any harm to just send it for repairs. Your data in your phone isn't gonna be erased since you're fixing the hardware.
Click to expand...
Click to collapse
Thanks for the response but well, not quite trusting the lab entirely.
More importantly, I need to reinstall provider's ROM and unroot before i do that (warranty crap here) and would like to backup whole drive before doing that.

I believe that is impossible. "There's no way a blind man knows how to get to his destination". You would have to reflash your phone from stock I suppose after it is back from repairs.
Additional advice - Read if you really don't want to reflash your phone from stock.
And I sent my phone to Samsung for repairs before. I was on a custom ROM and obviously I broke it in terms of Software and it was totally my fault. However, it was so damaged that Samsung could not tell what's wrong with it because my phone would not boot at all. My warranty was not void and phone fixed for free.
So, by experience, you might stand a chance of keeping your warranty as there's no way they are going to know you messed around with it and they would not check your phone in terms of software if it is categorized under hardware fault.
Click to expand...
Click to collapse

HTC One M7 Touchscreen Dead

Hi all,
Anyone else having any issues like this? I see this was a common problem on that HTC One X as well (thread for reference: http://forum.xda-developers.com/showthread.php?t=2010897 ). I haven't seen any reports of this and I searched the forums and the internet...maybe I've had bad luck because of the similar name, but I haven't heard anything official from XDA or otherwise
Occasionally, it seems that the middle area can work if there is enough static on the screen. Here is my screen map to show what I'm talking about:
UPDATE:
How strange. This issue started happening on Saturday, but on Monday when I was about to go down to T-Mobile to return the phone for a warranty repair, it suddenly fixed itself. I have full screen functionality. I didn't change any settings, didn't flash anything new, etc. The phone was never turned off (other than when I was testing if a restart or power cycle would fix it). I'll keep monitoring it in any case...

armadeous said:
Hi all,
Anyone else having any issues like this? I see this was a common problem on that HTC One X as well (thread for reference: http://forum.xda-developers.com/showthread.php?t=2010897 ). I haven't seen any reports of this and I searched the forums and the internet...maybe I've had bad luck because of the similar name, but I haven't heard anything official from XDA or otherwise
Occasionally, it seems that the middle area can work if there is enough static on the screen. Here is my screen map to show what I'm talking about:
Click to expand...
Click to collapse
Exactly, I haven't heard before this similar problem... I think you are the first.
Have you installed a special app ?
Have you tried to reboot before to use it a another time ?
But I think that it's a problem with your touchscreen. So the best you can do, it's to send it back to HTC

This is definitely a digitizer defect. Only fix is to replace the glass/digitizer. Send it back to HTC as soon as possible because it will only get worse over time. I had the same problem with my one X
Sent from my HTC One using xda app-developers app

I have the same problem; RMA time it seems. I am a bit worried if they will accept it under warranty or not, because I unlocked the bootloader .

strumf666 said:
I have the same problem; RMA time it seems. I am a bit worried if they will accept it under warranty or not, because I unlocked the bootloader .
Click to expand...
Click to collapse
Did you find out if it can be replaced under warranty if you unlock your boot loader? I also have the exact same problem on mine the top part of my screen which has a completely bunked touch sensor it goes nuts if used touch anywhere near the top of the phone..
But like you I unlocked my boot loader and installed quite a few different roms thinking it would solve the problem… I am wondering if there is a way to relock the boot loader and make it look like it never happened? Although I doubt it because they probably have the information about the phone at HTC since they sent me the token to unlock it..

Well, apparently there isn't much you can do if you are on hboot 1.54 (like me), since you need to be s-off to erase the *tampered* flag if you just relock it will stay.
I didn't send it for repairs yet, but I will report when I do.

Hello guys,
i've got the same problem, my phone just started to act very wired, my top part of the display is not responsible, seems part of touchscreen is broken. Have you solved it somehow or you applied for warranty.
the same situation -bootloader unlocked and flashed different roms, I'm S ON, so can't flash RUU to see if it's software problem or HW

Did you brought it back to HTC? Since today im having the same problem.. Same for me, unlocked. Guess I'll have to pay

AndyLeJizm said:
Did you brought it back to HTC? Since today im having the same problem.. Same for me, unlocked. Guess I'll have to pay
Click to expand...
Click to collapse
not yet, i still believe someone will come with s off and then i can apply for warranty

Spartn said:
not yet, i still believe someone will come with s off and then i can apply for warranty
Click to expand...
Click to collapse
Okay so I am a total idiot I think haha. I am on s-off. Could I revert everything to stock? (including the bootloader not saying the relocked warning)
Sent from my HTC One using xda app-developers app

AndyLeJizm said:
Okay so I am a total idiot I think haha. I am on s-off. Could I revert everything to stock? (including the bootloader not saying the relocked warning)
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
yes, you can simply revert everything back to stock, btw please do so asap, i'm really interested in if the stock will solve the problem with touchscreen, best would be if you flash RUU, please let me know the result

Spartn said:
yes, you can simply revert everything back to stock, btw please do so asap, i'm really interested in if the stock will solve the problem with touchscreen, best would be if you flash RUU, please let me know the result
Click to expand...
Click to collapse
Yes I will report back when I flashed RUU. I'm pretty 100% this will not solve the problem but it's worth the try.
I'm also really struggling if I should it send back to HTC or not, I have this feeling they will flash my Hboot to 1.54 so newer customers can't get their hands on S-Off. A local telephone repair-dudey could fix my screen for 170 euro which is a pretty good deal.
I Sent HTC an e-mail with the current situation and still waiting for a reply, will report the whole story back

Spartn said:
yes, you can simply revert everything back to stock, btw please do so asap, i'm really interested in if the stock will solve the problem with touchscreen, best would be if you flash RUU, please let me know the result
Click to expand...
Click to collapse
Okay I flashed RUU but with no avail. Im still having a line in my screen that doesnt work! I'm thinking of just letting it repair by the local telephone guy. HTC here in the netherlands work with an external company called Dynafix which will take about 3-4 weeks of time to repair it, and I'm also afraid that they will upgrade my hboot to 1.54 so I will lose the ability to s-off. (Not 100% sure, but just feeling it)
I hope you have enough information, we're both screwed without replacing a digitizer.. oh well, karma will strike back someday

They won't put you back to s-on, read in another thread that some phones ship with s-off and htc do not have any way of knowing who set the flag to off
Sent from my HTC One using xda app-developers app

HTC should replace your ones under warranty regardless of bootloader/soff. It is a physical hardware issue and has nothing to do with the software on the phone.
Sent from the one and only HTC One

AndyLeJizm said:
Okay I flashed RUU but with no avail. Im still having a line in my screen that doesnt work! I'm thinking of just letting it repair by the local telephone guy. HTC here in the netherlands work with an external company called Dynafix which will take about 3-4 weeks of time to repair it, and I'm also afraid that they will upgrade my hboot to 1.54 so I will lose the ability to s-off. (Not 100% sure, but just feeling it)
I hope you have enough information, we're both screwed without replacing a digitizer.. oh well, karma will strike back someday
Click to expand...
Click to collapse
not good news, i was hoping that the problem might be fixed once RUU is flashed at least we know that repair center is the only option here
i would suggest to send the phone to HTC, better than to give it to someone to fix it, this phone is quite complicated when speaking about opening, but up to u and i think u will get a new phone if u send it to htc repair center... so no signs that the phone was opened etc.. up to u, the same with my phone, if i apply for warranty i will have to wait about 30 days, but for now no go without LOCKED and TEMPERED removed..
if i had to apply for warranty with tempered...no s off in upcoming few months, i will arrgue with HTC that screen HW itself doesn';t have anything with software, even if there would be status "hahaha htc" and not unlocked i will not pay for their crap more money

Well I have really no idea what happened but the phone decided to fix itself and I no longer have digitizer problems anymore.. So far its working (for over more then 8 hours already).
But yeah, you are right, it's probably better to bring it to HTC then a local repair shop when it get's broken again.
Well that's that, I really hope your phone kicks back to it's normal state aswell!! (I received an email regarding my issue and they said a factory reset would help, I doubt it though.. flashed a RUU and the problem was still there)

Same Problem ( is it HW or SW )
hello guys , i have the same problem as shown in the pic attached
i made HTC secret code and the Line Drawing test shows the problem well
, i made hard reset but still the same ,
i bought the phone from Amazon.com USA and now am in egypt
dont know if i can send it to HTC support
btw the problem time is unstable , sometimes working fine and other becoming weird any help ?
UPDATE : after contacting HTC support they replied to me with the below :
'' Thank you for your email regarding your HTC device. I apologize for the issues you have experienced with the device functionality, Mohamed.
There are a number of reasons that your device could be having this issue. It can be caused by an application, task killers, or software issues. To determine which one, we will need to put the phone in safe mode. Safe mode is a method that allows the device to run without non-essential applications.
Press and hold the power button until the power menu comes up then press and hold on the Power off option and pop up will come up with the option to reboot into safe mode.
After you put it in Safe Mode, try using it without third party applications for a at least 24 hours to see how the device works. If it does not have this issue, then it is one of your applications. Try adding them back one at a time to see which one is responsible.
If the issues still persist please contact HTC repairs: HTC RMA Center, 1-866-449-8358 8AM - 1AM ET 7 days a week. That way you can go through the repair process as it is a little complex and we would need to speak to you on the phone to setup the repair ticket.
If you have any other questions about your device please feel free to contact us via email at any time.''
i tried it but still the same , i think it is hardware issue :'(

Can anyone confirm whether this S-OFF software can re-lock the bootloader and make it look like the warranty is still intact ? I need to send my phone back to HTC for a new digitizer stat

Yeah it's possible. Here's a guide for you: http://www.htc1guru.com/guides/return-stock-guide/

[Q] Help, Possibly rooted and wanted to Unroot?

Hi All,
Just bought Z3 compact of ebay and when i tried to do a factory reset. It came up with this message "root access possibly lost. fix this cannot be undone. yes or no?" I clicked "No" and worked fine.
I am fairly new to this rooting kernel android thing but I think my phone is rooted. Now I dont know what this root thing does and I dont want it so I want it to be stock again.
Is it rooted and how do I get it back to stock if possible? I have attached screenshot for your reference. Any help would be appreciated thanks.

It is rooted.
Question for you: Did the seller mention the bootloader being unlocked (only way to root a Z3 right now). If not, file a not as described case against them. The bootloader unlock kills the DRM keys which lowers the camera quality (particularly at night) and cancels a few nice features advertised. There is no way to get the keys back.
I sold a Z3 compact with it fully advertised that the bootloader was unlocked and the seller got ebay to refund the amount before the phone was even received: you most certainly will have them on your side.
If somehow, it is acceptable to you to have paid the price you paid for a phone without all the Z3 Compact features (for instance, if you bought the phone for $420 and/or don't plan to take night photos and use miracast), then check for superuser or SuperSU in your apps and, once found, go to settings and select full unroot.

rp3 said:
It is rooted.
Question for you: Did the seller mention the bootloader being unlocked (only way to root a Z3 right now). If not, file a not as described case against them. The bootloader unlock kills the DRM keys which lowers the camera quality (particularly at night) and cancels a few nice features advertised. There is no way to get the keys back.
I sold a Z3 compact with it fully advertised that the bootloader was unlocked and the seller got ebay to refund the amount before the phone was even received: you most certainly will have them on your side.
If somehow, it is acceptable to you to have paid the price you paid for a phone without all the Z3 Compact features (for instance, if you bought the phone for $420 and/or don't plan to take night photos and use miracast), then check for superuser or SuperSU in your apps and, once found, go to settings and select full unroot.
Click to expand...
Click to collapse
Thanks for the reply.
Seller did not mention anything about being rooted. I found the supersu app, will that unroot the phone to original rom and have all the features back and camera to normal?
Or do i have run odin and reflash it etc..? Properly just get my.money back id i cant get the phone to stock.

lulumisa said:
Thanks for the reply.
Seller did not mention anything about being rooted. I found the supersu app, will that unroot the phone to original rom and have all the features back and camera to normal?
Or do i have run odin and reflash it etc..? Properly just get my.money back id i cant get the phone to stock.
Click to expand...
Click to collapse
It will unroot, no way to get all the features back as when the bootloader is unlocked some DRM's are removed that can not be replaced.

CollinsJ said:
It will unroot, no way to get all the features back as when the bootloader is unlocked some DRM's are removed that can not be replaced.
Click to expand...
Click to collapse
Thanks for the confirmation.

rp3 said:
I sold a Z3 compact with it fully advertised that the bootloader was unlocked and the seller got ebay to refund the amount before the phone was even received: you most certainly will have them on your side.
Click to expand...
Click to collapse
That's why I don't offer PayPal as a payment option anymore. There's a thousand ways to get screwed as a seller even if you did nothing wrong.