So recently my G900A suddenly locked up on me, i saw it laying on the desk with a solid green led. It was non-responsive to any buttons, including restart. Pulled the battery, put it back. Nothing. I mean NOTHING. I've tried the G900F debrick IMG but it does nothing as well. Normally, if I did something that would ruin one of my gadgets, I'd shrug it off and move on, but this is driving me nuts. How in the heck could a device just suddenly not turn on any more?!??
Just unbelievably frustrating if anyone got some ideas or explanations.
I sent my bricked AT&T GS5 back to samsung. For $70 they replaced the charging port, the screen some internal cables, the charging port cover and the back cover. And it came back with marshmallow. The symptoms were that it was bootlooping and it wouldn't take a flash. Now it's good as new.
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sranger3 said:
I sent my bricked AT&T GS5 back to samsung. For $70 they replaced the charging port, the screen some internal cables, the charging port cover and the back cover. And it came back with marshmallow. The symptoms were that it was bootlooping and it wouldn't take a flash. Now it's good as new.
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Click to collapse
Wow! I didn't know they offered repair services, I'll look into that!
Register your device with them and then you will be able to request a repair. They will email the ups sticker and when they get it will give you an estimate.
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Related
My phone is refusing to charge, I have no clue what got into it. I had to fiddle and press extremely tightly and I figured I'd take it to AT&T today as this happened last night.
Well I woke up this morning and it was dead, it does not want to receive any charge at all. I did back up my contacts and texts, but I don't see the folders I had Dropboxed last night.
I have a rooted and ROMed phone, will this matter to AT&T? I just need them fix the port. I want to go back to stock but it's completely dead now.
I'd suggest to just give them a call so they send you a new one. If you manage to power it on or boost it on, then do so but bringing it to AT&T could be a problem. The custom ROM itself isn't so bad but rooting voids your waranty.
If you call their technician, they'll tell you to try a couple things and if it doesn't work, they usually send you a new one as long as you are under waranty.
Two things to try:
1. Plug it in to a rear USB port on your pc.
2. Try another micro usb cable.
You probably already tried these 2 steps and if you have I apoligize for not offering much assistance.
I have yes, I have 3 different cables and it's the same. I've tried other ports, I tried the wall charger. I had some luck last night in my car as I kept it tight inside the middle console, but nothing this morning.
I guess I'll call instead then. If they send me one I can at least charge the battery and fix it, ship it back? Thank you!
EDIT: I'm SOL
The AT&T Chat support woman directed me to a specific location where they will check if it's my battery or the phone. If I could just get one charge on it I could fix it!
Why not buy a battery and charger. Or use a buds phone battery?
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I'm not sure I know anyone else with a Captivate...but I'll have to look into the battery charger. Thanks for the suggestion.
This happened to me with a replacement captivate. I got it rooted and rom'd and then the port went dead. So I had to charge with my first one, and then wirelessly transfer the files to flash back. I had taken it to the warranty center, and it was running a custom stock rom, with super user and all that but they didn't notice
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Fyi. If you didn't know. The batterbattery n a vibrant would work too.
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Did you try and pull the battery out and re-seat it after about 10 minutes of not being in the phone?
Also if you call them you will want to make sure when you send the phone back, that you un root it. A friend just got a bill for his referbed captivate and it wasn't cheap!
I had this same thing happen to me (useing a rooted stock rom). Thankfully I had a second battery to use for a while. After a while I decided to try the dead battery, it took a few hours for the battery symbol to show and another 16 hours to get to a full charge. Try that... it might just be that the battery is just so dead it takes a while. Also if that is the case make sure get rid of the batterystats.bin file and you should be good to go. Worse comes to worse if you go to the at&t mobile device center just have them give you a new battery and it should be fine... good luck
Let me know how it goes
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Hiya...
Rooted/Nandroid with Bootstrapped Recovery..
I was in the car today,device charged about 40%, noticed the Bionic (for the first time) spontaneously booted. Got the boot screen icon, then black.
Went home, pulled the battery, put in the dock, nothing. Battery back in, nothing.
I think I've eliminated the battery as the cause.
Called Verizon, level 2 tech, offered to send a replacement; I opted to go the the brick and mortar store in the AM so as not to wait for 2 days.
Three questions:
Any chance that this is software related? Rooting app or Bootstrap app related? I think not, as in the dock without a battery it should at least start to light up, no?
If I'm correct, am I in jeopardy of voiding my warranty as the phone's rooted? (Not that they could tell).. ?
Anything else to try b4 swapping the phone?
Thx
Alan
arcopress said:
Any chance that this is software related? Rooting app or Bootstrap app related? I think not, as in the dock without a battery it should at least start to light up, no?
Click to expand...
Click to collapse
No, MOST* smart phones cannot run on AC power alone. They require some charge on the battery in order to boot.
*added the emphasis before someone comes running in because their OG Droid/Nexus One/RAZR/POS flip phone/whatever could run off AC power alone.
arcopress said:
If I'm correct, am I in jeopardy of voiding my warranty as the phone's rooted? (Not that they could tell).. ?
Click to expand...
Click to collapse
Rooting your device may void your warranty. Most of the time if it's a physical problem and not related to software, the warranty will still be honored. However, it'll probably be an uphill fight.
arcopress said:
Anything else to try b4 swapping the phone?
Click to expand...
Click to collapse
I'd try to get ahold of another battery. I'm willing to bet that yours is defective.
I thought that the Bionic would light up in the dock with the battery removed?
alan
arcopress said:
I thought that the Bionic would light up in the dock with the battery removed?
alan
Click to expand...
Click to collapse
Why would it?
The dock is just an AC charger with a stand.
Try fastboot. Rsd lite. Fxz file
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With my Droid X and a dead battery the phone would have to sit about 5 minutes and charge before it would come on at all. Wall charger, not USB via computer.
Sent from my DROID BIONIC using XDA App
its true that the bionic will have to charge for at least a couple minuets to turn back on. i have run mine totally dead and it will not power up untill it has charged for at least three to five plus minuets. although it will light up about three seconds after the charger is pluged in and even show the battery pic and charging. first thing you need to do is with battery back in the phone and a regular charging cable pluged in the phone other end, usb, pluged into your computer run adb or what ever you use and find out if it showes any devices at all being connected. you should be able to see this in the rds also. run rds app, then plug in phone using a rear usb port
jess086 said:
its true that the bionic will have to charge for at least a couple minuets to turn back on. i have run mine totally dead and it will not power up untill it has charged for at least three to five plus minuets. although it will light up about three seconds after the charger is pluged in and even show the battery pic and charging. first thing you need to do is with battery back in the phone and a regular charging cable pluged in the phone other end, usb, pluged into your computer run adb or what ever you use and find out if it showes any devices at all being connected. you should be able to see this in the rds also. run rds app, then plug in phone using a rear usb port
Click to expand...
Click to collapse
yep, it's true.
I ran my bionic's battery dry the first day I had it. I was trippin out thinking it was broken or something.
After about 5-10 min of charging, I noticed it had a charging Icon.
I realized that I was upset over nothing.
I put it in the wall charger for the 10th time and noticed after about 10 minutes that it lit up with the boot screen, then the battery icon, which showed 0 percent... then it died. So it does look to be the battery. That's good news, I guess. Should I try to get a replacement from VZW, or spare the cross-exam about rooting and fork out the cash for a new battery?
If you want to spare yourself of the cross exam about root, get a new extended battery. Or if you firmly believe that the battery was defective to begin with, then stand your ground and ask that you be given a new one.
You should be fine taking it in. I would do what has been stated and just get a new battery because if it isn't that then it is a hardware issue and that isn't the roots fault anyways.
Also as a kind of FYI thing, Verizon does not do in store warranty replacements anymore(an exception being if you're within the 14day WFG period and the phone is ruled DOA). VZW, in store, does 5 day(overnight if you have insurance) shipping for free. If you want it sooner, you pay the shipping cost. Further, warranty replacement phones do not come with a new battery. They use the old phone's battery.
Where I'm going with this is always start with the battery in situations like this. That can be warrantied in store on the spot. Also make sure you're going to a corporate location.
Sent from my DROID BIONIC using Tapatalk
Like most cell phone batteries, they aren't designed to be completely drained.
I recommend charging it full, waiting tell it gets to about 10%, then charge it fully one more time.
After that charge, your battery should last you all day.
No need to waste money on an extend battery.
Sent from my DROID BIONIC using xda premium
Don't worry, you're not the first to have a dead phone. I had to go get a new one after three days.
Couldn't get booted past Motorola splash through any method, and an unlocked bootloader may have helped. But, in the past, and Verizon was happy to hand over a new one.
Wish I had more useful information, but I don't. So, good luck on getting your beast tamed.
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Update...
Went to the VZW store at 9... tech swapped out the battery for a new one. NO GOOD. Nothing.
Probably a good thing, as this way they couldn't void the warranty when they discovered it was rooted
Replaced the phone (17 days after purchase; had to get the mgr to approve a swap)..
Restoring apps as we speak..
Makes one wonder what's up with Motorola's QC dept.
Hi guys.. tonight I was WiFi tethering my revo to my tablet while it was charging in my car. After 20 minutes, my phone rebooted. It was hot. REALLY hot!
After the reboot, my battery said that it was completely empty (it was 76% full when it rebooted) and shut down. Now it wont even charge when its plugged in, nor will it power up at least to do a reset.
I've tried pulling the battery, I've tried pulling the 4g sim card and powering it up that way, I've tried plugging it in without the battery and powering it up that way. Bottom line is that when you plug it in, it gets no juice now. Have any of you experienced this?
Is my revo officially dead? I'm on a stock rooted ZV7 vanilla build.
If this is a lost cause, I'm thinking that ill be getting the Nexus. Love this community! Sad i cant be a part of it by applying all the goodness that has come from this collective! Thank you for all that you have done to make the revo as great a tool as it was.
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Techluv said:
Hi guys.. tonight I was WiFi tethering my revo to my tablet while it was charging in my car. After 20 minutes, my phone rebooted. It was hot. REALLY hot!
After the reboot, my battery said that it was completely empty (it was 76% full when it rebooted) and shut down. Now it wont even charge when its plugged in, nor will it power up at least to do a reset.
I've tried pulling the battery, I've tried pulling the 4g sim card and powering it up that way, I've tried plugging it in without the battery and powering it up that way. Bottom line is that when you plug it in, it gets no juice now. Have any of you experienced this?
Is my revo officially dead? I'm on a stock rooted ZV7 vanilla build.
If this is a lost cause, I'm thinking that ill be getting the Nexus. Love this community! Sad i cant be a part of it by applying all the goodness that has come from this collective! Thank you for all that you have done to make the revo as great a tool as it was.
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
Happened to me, your phone is fine but the battery isn't. Check the white temperature indicator on the battery, if its red then your battery is fried. Temp indicator is by the terminals on the battery. Its supposed to be white with a red criss cross pattern on it. If yours is all red or pink then its done for.
Sent from my AXI0M ICS RAZR using tapatalk.
I had this happen with a phone too and it was ruined...
Techluv said:
Hi guys.. tonight I was WiFi tethering my revo to my tablet while it was charging in my car. After 20 minutes, my phone rebooted. It was hot. REALLY hot!
After the reboot, my battery said that it was completely empty (it was 76% full when it rebooted) and shut down. Now it wont even charge when its plugged in, nor will it power up at least to do a reset.
I've tried pulling the battery, I've tried pulling the 4g sim card and powering it up that way, I've tried plugging it in without the battery and powering it up that way. Bottom line is that when you plug it in, it gets no juice now. Have any of you experienced this?
Is my revo officially dead? I'm on a stock rooted ZV7 vanilla build.
If this is a lost cause, I'm thinking that ill be getting the Nexus. Love this community! Sad i cant be a part of it by applying all the goodness that has come from this collective! Thank you for all that you have done to make the revo as great a tool as it was.
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
It was the battery?
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spc_hicks09 said:
It was the battery?
Sent from my AXI0M ICS RAZR using tapatalk.
Click to expand...
Click to collapse
It may have been...but the phone was affected. Got a new battery, plugged it into the wall charger, and the new battery was fried in 20 minutes.
I posted a separate thread with this question...but is it possible that an app can cause the phone to do this? My first instinct is to say no...but I find myself questioning that.
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Techluv said:
It may have been...but the phone was affected. Got a new battery, plugged it into the wall charger, and the new battery was fried in 20 minutes.
I posted a separate thread with this question...but is it possible that an app can cause the phone to do this? My first instinct is to say no...but I find myself questioning that.
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
I don't think any app could possibly do that to a battery. Have you tried looking at the terminals on the phone to see if they're burnt up or anything? The first time it happened it was plugged in to a car charger, then the second time a wall plugin, right?
Sent from my AXI0M ICS RAZR using tapatalk.
spc_hicks09 said:
I don't think any app could possibly do that to a battery. Have you tried looking at the terminals on the phone to see if they're burnt up or anything? The first time it happened it was plugged in to a car charger, then the second time a wall plugin, right?
Sent from my AXI0M ICS RAZR using tapatalk.
Click to expand...
Click to collapse
Yea, basically... In a nutshell, Verizon overnighted me a new Revo - Got it yesterday and I'm in the process of Rooting it again.. (thank god it came loaded with ZV7, but I would have just used the TOT file I guess)
Upon inspecting the old phone, I saw no evidence of scorching or burns.. The phone just got REEALY HOT.... The tech presumed that because of the heat and circumstances, it could have burned out the CPU. Hence the reason the phone isn't even turning on now.
In any case, I have a replacement, so I'll be staying with this fine community!
I appreciate all that you guys do here for this phone! Thank you for all the assistance!
spc_hicks09 said:
heck the white temperature indicator on the battery, if its red then your battery is fried. Temp indicator is by the terminals on the battery. Its supposed to be white with a red criss cross pattern on it. If yours is all red or pink then its done for.
Click to expand...
Click to collapse
I'm pretty sure that's for water damage.. Or is it for the battery in general or just does both?
I've had expedience with phone stores and when you bring a phone in they pop the back off and check the little thing on both the one on the battery and phone and if either one is solid they say its water damaged and deny you anything.
Can I get some clarification?
Same thing just happened to my phone a couple of days ago.
Battery indicator strip as well as the indicator on the phone are both still white with red X's.
My battery was at 8%, so I plugged it into the charger in my car - decided a couple of minutes later to put some music on, and the phone just shut itself off, never to return again ;_;
Easily could have been an overheating issue, as this phone gets hot VERY easily when doing ANYTHING while it is charging.
Are you using a case for your phone? I've got a body glove for mine and it doesn't overheat.
I know there's many threads on the sleep of death and red led of death etc but just wanted to confirm what has happened to mine. The phone started getting very hot with rapid battery level drops. Also, if I turned it off and back on, the battery level would go from like 80% to 20%. The next day, I tried to turn it on and nothing hapened. I've tried charging it for a good 16 hours, tried volume up, volume down, Sony repair, flash mode with flashtool, nothing. The led lights solid red when plugged in and goes straight out when unplugged. Is there anything else I can try or is it well and truly bricked? The phone is unlocked and was running cyanogen mod 10.2 for a couple of months without any trouble....
Based on the symptoms you have provided, it seems to a hardware issue,
I suspect primary the Battery is draining out the juice and taking hours to charge.
secondly it could be a Motherboard failure.
If you goto sony service center and if they identify the problem with the motherboard then they will charge you 50% of the value of the phone and you will get a replacement handset (same color) .
The problem I have is I've already sent my phone to Sony under warranty for a different fault but had it returned unrepaired due to the fact there was evidence I had rooted the phone, therefore my warranty will now be invalidated. Since then I've also unlocked the bootloader so I don't expect any assistance from Sony.
Is there anything I can do myself - would replacing the battery help? How easy is this? I have no problem removing the back panel (I did it before when Sony refused to repair it).
Thanks.
Sent from my KFTT using xda app-developers app
One solution can be that you clean with something the micro usb slot, but with something dry and the charger and usb cabel too
Can anyone confirm if changing the battery is likely to sort my problem as I don't see what other option I have?
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elfrider said:
Can anyone confirm if changing the battery is likely to sort my problem as I don't see what other option I have?
Sent from my KFTT using xda app-developers app
Click to expand...
Click to collapse
Reboot your phone.
If it is still not work, replace the battery.
If it is still not work, then it is the motherboard problem. It hard to repair by yourself.
Try a charging dock, the phone boots the kernel to allow the phone to charge via USB if battery is to low this won't happen, with a dock it is direct tappings to the battery to allow it to charge
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Turns out the battery was the problem, I connected a new battery (with the old one still in position) and it fired up first time. However, the old battery was stuck in really well and took some force to remove - when I fitted the new one, the phone turns on but the screen has loads of thin lines in both directions and is totally unreadable. I thought maybe I'd damaged something when removing the old battery, but I can't see any damage the ribbon cables or anything else. Anything I can check or is the screen knackered now? I've pretty much had it with this phone now!
Sent from my KFTT using XDA Free mobile app
I got that wrong, it wasn't the battery, the new one is now doing the same as the old one. I'll buy a new motherboard and hope that sorts both the power fault and screen fault.
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Ive had my moto x for under a year which put its under warranty but i cracked the screen and it wouldnt turn on (this was last december) so i sent it in to moto and they replaced the display or gave me a refurb... either way the back had a little damage to it so i decided to replace the back cover with one from aliexpress. this most likely voided the warranty correct? i also unlocked the bootloader from the china seller a while back. so, now i bought a lg g3 on tmobile, the moto x on verizon, i left the moto x in my backpack for a week and the phone was completely dead. i put it on the charger and the green battery light turns on for roughly 5 minutes and then turns off. ive left it on the charger for 2 hours or more and it does not boot or turn on at all. any help would be appreciated. the green light means its charging but does that mean the phone is still functional? motorola, i bought this phone full price when it just came out... didnt even get to motomaker it because of vzw. then they drop it to 350.... are you kidding me?
MOD EDIT: Watch the language...
You can probably find a replacement battery where you bought the back if you're handy enough to replace it by yourself. If not, check some phone repair shops.
Other than that, I would just leave it alone for a few more hours charging and see if it works.
dier325 said:
You can probably find a replacement battery where you bought the back if you're handy enough to replace it by yourself. If not, check some phone repair shops.
Other than that, I would just leave it alone for a few more hours charging and see if it works.
Click to expand...
Click to collapse
i could do that but im not even sure if its the battery.
If you disconnect the battery and plug into a good USB charger, the phone will turn on if it is indeed a bad battery
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dB Zac said:
If you disconnect the battery and plug into a good USB charger, the phone will turn on if it is indeed a bad battery
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Click to expand...
Click to collapse
I've tried multiple chargers
With the battery disconnected?
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