My Incredible S has problems accessing internet using 2G/Edge/GPRS data plan.
The connection is established and I get the 'E' sign for Edge connectivity, but internet doesn't work in all the applications (data is only sending, but not receiving, down arrow in E is not blinking)
This happens mainly when I am roaming. But I have another android phone, Samsung Galaxy Spica i5700, which works fine in all places even while roaming, with the same connection/sim.
I enabled all the Mobile Networks setting related to roaming and restarted the device, but it didn't help.
Also, I tried doing a factory reset of the handset, but it didn't help, the same problem of no internet still exists !!
I don't know if this is a defect in my mobile or a general hardware/software issue with this model. I have already raised a case with HTC and I am thinking of contacting the service center for a repair/replacement of the device.
Does anybody has similar connectivity issues with 2G ?
I'm having the same issue. My EDGE works fine in chandigarh,INdia, but when I go on Roaming to delhi, it sometimes works and sometimes doesn't . I even sent a mail to HTC regarding this issue. The reply I got stated that it might be issue with the carrier.
Yes, have same problem with gprs, very flaky
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Yup ... Edge screws me too once ina while too ... With tata docomo india
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I find the phone takes ages finding signal in general when i go from somewhere I've had none at. I'm talking 5 minutes in places I had signal straight away on my hero. Same network
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Same issue here and it is not about roaming. I'm on my "home" network - O2 in Prague, Czech Republic. When phone is in 3G/2G mode all is fine (it is using 3G conection). When I switch to 2G only I have this issue. Sometimes immediately, sometimes it works for usualy very short time so I'm able to synchronize e.g. weather and then it hangs. No data conection anymore and one arrow next to ''E" symbol is active for long time like if phone is trying to send data. For sure it is not about network because my older phone works fine.
I have same issue. Edge and gprs is not working.
Unfortunately in my neighborhood poor 3g coverage.
On older phone (HTC Tatoo) with same sim card edge works fine. HTC support advised me to change sim card, but it didn't help.
And also IS frequently reboots and can't boot up to the last with back cover on, but only start cyclical reboots.
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Same fluctuations
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Perhaps someone who knows how, could set up a thread with a poll, to see how many experience data problems on gprs verses those who have no problem with gprs data. If its a lot of people it will help with a case to HTC customer supports ?
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I have the same issue too. I,m on a very stable edge here in Trondheim, Norway, and sometimes it takes ages to connect to edge and sometimes not works at all, just saying "trying to connect" over and over in the settings-window.
To you with the reboot-issue when back-cover is off: This is due to the fact that the mobile-antenna for the device actually sits in the battery-cover on the backside. So when you take off the cover the Incredible S is without antenna
HTC Incredible S
I got my phone replaced through the service center and the problem is not there in the new phone ! It is working fine in all places and during roaming as well. So the problem I had was a device manufacturing issue. HTC Customer care was very prompt and I am glad the issue was resolved.
I asked HTC about this problem and they gave me a very convenient step by step method to set up APNs in my country and all that. I had very high hopes... but i still have that E with the blinking up-arrow and the not-blinking down-arrow.
No internet connection unless I use the Pass-through connection. A solution would be very much appreciated.
So should I take it that there are no solutions to this problem? Except for replacing the phone? That's rather sad...
This is probably unrelated but I had issues with my phone getting a solid 3g connection until I changed the settings to wcdma only instead of auto. Perhaps you can try setting it to gsm only?
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Hi,
I have an Orange branded Samsung Galaxy S that is being used on the Vodafone network. This all works find except for Data. The button from the drop down menu can't even be pressed/hilighted and 3G never shows on the status bar. We've tried putting an Orange sim in and data works fine with that but not with the Voda one.
Is this a conflict between the Orange Phone and Voda network and do I need to (or can I even) flash a Vodafone stock ROM in place of the Orange one?
Sorry if this has been asked before but I've searched and can't find an answer. Thanks for any help.
Either call up Vodaphone and ask them to send your APN settings or search their website or the net. Theses are the settings that tell the phone where to link to and which network you belong. The phone is probably trying to link to the Orange data network but obviously being rejected.
Thanks but we have tried that and it's all set up for Vodafone. That's why I couldn't understand that the orange sim connected straight away.
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Hmm.. Have you asked if Vodafone has activated your data or de-activated it...
Also try going to the settings menu and make sure 3g data is enabled, and if it is maybe also check data roaming.
Lastly yes you should be able to flash a Vodafone stock rom on the phone as all it provides is the Vodafone bloatware. All the specs are the same in the device so there shouldn't be a conflict.
Thanks, I'll contact Vodafone again. Although I'm not holding out much hope, they seem to have as much technical knowledge as a 3 year old. The last one told me I would have to switch WiFi off before it would switch to 3g when out of range.
Thanks for your help
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HI, GUYS,
so I just got this unlocked HTC ONE from HTC shop
and I am currently using T-mobile, but I have issues with 3g
i used to have HTC desire z and 3g works fine,
and I went to shop, change my sim card to micro sim card so that i can use it in HTC ONE
BUT, everything works perfect excepted 3g
mobile network only can find T-mobile 2g network and at&t 2g/3g/4g network when i search the network operators
and i am not going to do roaming.
I tried to change VPN but it doesn't work
I also tried tweakker, but for some reason, it kept saying my wifi didn't connect to internet but it did connect to internet..
so could somebody help me
i didn't root my phone yet, and the rom is official rom
Software number 1.29.1540.16
thanks
You're not going to like this answer, but the unlocked HTC one lacks the 1700 band needed for T-Mobile 3G. The good news is T-Mobile is in the process of reforming their network so your phone should get 3G by quarter 3 2013. Until then you could try an AT&T mvno or return it and buy one from T-Mobile that has the required bands.
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My HTC One M7 Dev Edition hasn't been able to connect to T-mobile's 3g network since December of 2014. I had the phone since august of 2013 and it worked flawlessly until December. I tried changing the settings in the *#*#4636*#*# menu and nothing worked, i tried sending my phone to HTC and the wanted $300 just fix it. I tried a friend's At&t SIM card and it worked with out an issue. I need my phone to work on 3g because that is the network used to make and receive phone calls and text. Does anyone know if this is an issue with the phone or T-Mobile? Thanks!
Hello Everyone
I have HTC M8 Sprint 831c US unlocked mobile, recently i have updated my Device with Marshmallow. My mobile got some network issue, sometime i can not make a call and sometime my device is unreachable when device got full range. I have also WiFi / Bluetooth issues, I got weak signals. Please help me ......
Even I'm facing the this issue. However, not with Wifi/bluetooth.
I'm generally getting this issue when the network Icon shows 3G.
For now i have switched my network mode to GSM only from *#*#4636#*#* and am able to solve the issues. Still looking for the 3G fix.
Am testing a couple of things and will update if any of those works.
Meanwhile, check in this thread and see if all your band are unlocked.
http://forum.xda-developers.com/sprint-htc-one-m8/general/enabling-3g-umts-countries-t2847461