Database Develop

[Q] a spot on the screen not responsive to touch

Hello,
I own sgs for 6 months now. a few days ago a certain spot on the screen (where there are the letters "q" and "a" on a keyboard) stopped being responsive. I can't press neither "a" nor "q". The phone hasn't fallen and hasn't been harmed in any way.
Any ideas what can cause this problem and how it can be fixed?
I tried different ROMs - the same problem in all of them and in all types of keyboards.
Thanks a lot for any help!

domchik said:
Hello,
I own sgs for 6 months now. a few days ago a certain spot on the screen (where there are the letters "q" and "a" on a keyboard) stopped being responsive. I can't press neither "a" nor "q". The phone hasn't fallen and hasn't been harmed in any way.
Any ideas what can cause this problem and how it can be fixed?
I tried different ROMs - the same problem in all of them and in all types of keyboards.
Thanks a lot for any help!
Click to expand...
Click to collapse
You've tried stock ROM/kernel, right?
Try playing around with the touchscreen test (dial *#*#2664#*#*) and check these spots.
But..
Sounds like a hardware problem to me.
Time for a warranty exchange?

Thank you for your quick reply !! I tried the test and indeed, the line doesn't go all the way to the left side of the screen. The x axis stops at 66, while at my wife's galaxy s it goes all the way to x=10. The problem is I don't have a warranty, and changing the screen is expensive

Search on ebay.I've seen galaxy s screens for $30.

If i were you, I would send my phone to warranty repair.

manosv said:
Search on ebay.I've seen galaxy s screens for $30.
Click to expand...
Click to collapse
Thanks, but I can't find a guide how to change the screen for galaxy s
k!pps said:
If i were you, I would send my phone to warranty repair.
Click to expand...
Click to collapse
I don't have a warranty

domchik said:
Thanks, but I can't find a guide how to change the screen for galaxy s
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=745262
Needs patience though

domchik said:
Thanks, but I can't find a guide how to change the screen for galaxy s
I don't have a warranty
Click to expand...
Click to collapse
your phone will have warrenty because it wasnt released untill about june/july 2010 it dosent matter where you got it from

are you in the uk?

got-petrol said:
your phone will have warrenty because it wasnt released untill about june/july 2010 it dosent matter where you got it from
Click to expand...
Click to collapse
iammodo said:
are you in the uk?
Click to expand...
Click to collapse
The thing is that I bought the phone in France - at The Phone House. I took it with me to Israel. Now, I contacted The Phone House, and they are not willing to accept it for repair by mail, nor are they willing to send it back to me after the repairs. So I am kinda stuck with the warranty I can't use

Contact Samsung direct.

My new samsung S6 buttons don't work

Front buttons on samsung galaxy s6 stops working, then i reset phone they work some time and again stoped everything else work fine.
I have warranty but from shop they said that buttons working i don't now what to do pls for help.

You still have warranty from Samsung

Assuming its a T-Mobile S6, dial 611, complain about home button, they send you replacement device, you send old one back, enjoy the rest of your life.

stevessvt said:
Assuming its a T-Mobile S6, dial 611, complain about home button, they send you replacement device, you send old one back, enjoy the rest of your life.
Click to expand...
Click to collapse
Warranty from shop doesn't sound like they bought it from T-Mobile

serio22 said:
You still have warranty from Samsung
Click to expand...
Click to collapse
+1
Unless you crack your screen, loose it or get water damage within the first year you should always go through the manufacturer to get it fixed. Unless you are giving the store your phone back and getting a brand new one in return but I get the feeling the op is past being able to do that.

Doesn't note 8 start up directly with setup in first boot

I recently brought a note 8 seal packed but when I started the phone it started directly without setup and was showing home screen.
I have concerns that it is used by someone or not.
Can anyone confirm if they had the same Issue.
I am from uae brought note 8 64 gb dual sim.

rockykv2 said:
I recently brought a note 8 seal packed but when I started the phone it started directly without setup and was showing home screen.
I have concerns that it is used by someone or not.
Can anyone confirm if they had the same Issue.
I am from uae brought note 8 64 gb dual sim.
Click to expand...
Click to collapse
I got the 256Gb dual SIM and that started up straight to the home screen too! I think it's how Nougat works?
Sent from my SM-N9500 using Tapatalk

I think because it is locked oem and the phone should activate in the same region I had note 7 n950fd from ebay seller and I got same thing than I sell it and I bought n950n and it has to setup and I got oem unlock
Sent from my SM-N950F using Tapatalk

Guys any way to check if this was used by some other person also or not..

rockykv2 said:
Guys any way to check if this was used by some other person also or not..
Click to expand...
Click to collapse
I don't know how to check, but I've had 3 Note 8s and they've all started up with the setup procedure. None have gone straight to the home screen.

rockykv2 said:
I recently brought a note 8 seal packed but when I started the phone it started directly without setup and was showing home screen.
I have concerns that it is used by someone or not.
Can anyone confirm if they had the same Issue.
I am from uae brought note 8 64 gb dual sim.
Click to expand...
Click to collapse
It's definitely been opened before, and they went through setup and then re-sealed the phone.
Common practice here in Pakistan, probably happens in the UAE as well.
Where did you buy the phone from?

Have to put a local sim card in to unlock region lock.
Sent from my SM-N950U using XDA-Developers Legacy app

Most likely opened by the reseller to insert region SIM and make a 5 minute call to unlock the phone. If you by from Clove in UK, they give you the option to allow them to perform this procedure.
Most likely, the reseller just skipped the Google/Samsung customization just to make the call. Who did you buy it from?

I brought from a local store person in uae..

But I have brought so many phone no one had this thing so is there any where to find our if this used by someone or reseller has just used it..

rockykv2 said:
But I have brought so many phone no one had this thing so is there any where to find our if this used by someone or reseller has just used it..
Click to expand...
Click to collapse
Does it matter? Just factory reset the phone. Boot into download mode to see what the System shows as. If everything shows as Official, you should be good to go.

Did it have the front and back clear plastic film on the phone?
Sent from my SM-N950U using Tapatalk

I got mine from Clove UK. They opened it, made a 5min call to lift the region lock, but they also reset the phone before shipping. Mine booted to the setup. In fact I couldn't 3ven tell they used the phone, not a single smudge on it anywhere. Only indication was the seal was broken & they even did than cleanly.
Was your seal broken? That's not something you can easily fake not being previously broken.

shouren04 said:
I got mine from Clove UK. They opened it, made a 5min call to lift the region lock, but they also reset the phone before shipping. Mine booted to the setup. In fact I couldn't 3ven tell they used the phone, not a single smudge on it anywhere. Only indication was the seal was broken & they even did than cleanly.
Was your seal broken? That's not something you can easily fake not being previously broken.
Click to expand...
Click to collapse
No sir seal was not broken phone was full packed box was in good condition..

rockykv2 said:
Guys any way to check if this was used by some other person also or not..
Click to expand...
Click to collapse
If the phone has root, you can use the Phone INFO ★Samsung★ app to check for the Usage History (Headset Connect Counter, Charger Connect Counter, S-Pen Detach Counter).
Anyway you cal also use this app to check for the device's refurbishment (left-side menu > "Refurbishment Check").

vndnguyen said:
If the phone has root, you can use the Phone INFO ★Samsung★ app to check for the Usage History (Headset Connect Counter, Charger Connect Counter, S-Pen Detach Counter).
Anyway you cal also use this app to check for the device's refurbishment (left-side menu > "Refurbishment Check").
Click to expand...
Click to collapse
I love that app, did you make it ?
Sent from my SM-N950U using Tapatalk

Well it is showing original no charging time or anything else just general details..

Limeybastard said:
I love that app, did you make it ?
Click to expand...
Click to collapse
Yes it is.
Glad that you find it useful.

Just because on your initial boot up it goes to the home screen, doesn't mean that it was pre-owned or used. Here in Japan I went to the store (phone carrier) and got a new Samsung Galaxy Note 8 last week , and they asked what language I wanted, and my girlfriend said English. Due to my slow Japanese , I didn't realize that they were going to quickly set it up there. So, while they were putting in the SIM, which is standard practice at the store, they quickly set it to English.
Nothing else was done though, so as soon as I got home, I was able to update all of the apps etc.
(I'm still using the original protective plastic, until I get to one of my workplaces where it's pretty much dust free, before I put my own screen protector on.)
Like someone said here, you can do a factory reset if you really want to go through the setup yourself.
I really love this phone. First new device for me in 5 years! If I'm honest, I can't wait to get a flip case for it. Then it will feel more gripable in the hand. I'm just using the included plastic case for now. I've yet to see a Samsung case yet, but I've only been to 3 stores so far. :good:

I don't have that issue.

LCD Screen Bleed

Hi Guys. I Just want to ask if someone here has a note 5 with motherboard Problem. I am having a hard time finding a good deal on my Note 5's LCD. they range at 140-150$. If yes, Pls feel free to contact me. Thank you guys.

To get a new screen through Samsung directly it's $154 that's what I paid Plus at 3 month warranty when you received your device back from Samsung

teckynerd6249 said:
To get a new screen through Samsung directly it's $154 that's what I paid Plus at 3 month warranty when you received your device back from Samsung
Click to expand...
Click to collapse
Thanks for the reply, I don't have that much money yet. that's why I Asked here hehe. Still waiting if someone has note 5 LCD board Problem, :good:

teckynerd6249 said:
To get a new screen through Samsung directly it's $154 that's what I paid Plus at 3 month warranty when you received your device back from Samsung
Click to expand...
Click to collapse
how can i contact a samsung for replacement?

It's growing day by day. Some guy said to me that it can be realted to battery getting bad. What do you guys think??

ammadqasim said:
It's growing day by day. Some guy said to me that it can be realted to battery getting bad. What do you guys think??
Click to expand...
Click to collapse
yes. mine's already occupied all of the LCD now

Yellow Screen Galaxy Note 9

Hi, after the March update, I found my Galaxy Note 9 screen turned yellow..
I turned off the screen, unlocked the screen and the screen back to normal..but the yellow screen will reappear...
Some people say it's a hardware problem and replace their LCD, but some people assume that Samsung technicians don't want to get dizzy and just say "you have to replace the LCD"
There is someone who brought this to the Samsung center, the technician just looked without checking further and said "the LCD has been broken" and he fixed it via safe mode (IDK the detail)
And some people solve this problem with FW flash via Odin..
I'm curious, do custom ROM users experience yellow screen too? is this really a hardware problem?
Thanks, and sorry for bad English

madthinker said:
Hi, after the March update, I found my Galaxy Note 9 screen turned yellow..
I turned off the screen, unlocked the screen and the screen back to normal..but the yellow screen will reappear...
Some people say it's a hardware problem and replace their LCD, but some people assume that Samsung technicians don't want to get dizzy and just say "you have to replace the LCD"
There is someone who brought this to the Samsung center, the technician just looked without checking further and said "the LCD has been broken" and he fixed it via safe mode (IDK the detail)
And some people solve this problem with FW flash via Odin..
I'm curious, do custom ROM users experience yellow screen too? is this really a hardware problem?
Thanks, and sorry for bad English
Click to expand...
Click to collapse
Already discussed but i don't know the details.
https://forum.xda-developers.com/galaxy-note-9/help/samsung-note-9-display-discoloration-t4083389
Using custom rom no issue with mar update but now using may base.

Rosli59564 said:
Already discussed but i don't know the details.
https://forum.xda-developers.com/galaxy-note-9/help/samsung-note-9-display-discoloration-t4083389
Using custom rom no issue with mar update but now using may base.
Click to expand...
Click to collapse
have we made a petition?
Because it's not only Galaxy Note 9, but also Note 8, S7, S9..
Do all Samsung flagship problems with hardware?
But my friend's Galaxy Note FE and Note 8 with OneUI ver 1 is fine

madthinker said:
have we made a petition?
Because it's not only Galaxy Note 9, but also Note 8, S7, S9..
Do all Samsung flagship problems with hardware?
But my friend's Galaxy Note FE and Note 8 with OneUI ver 1 is fine
Click to expand...
Click to collapse
Those affected should. Samsung is greedy to force for hardware replacement instead of fixing their software. Samsung hardwares are expensive. In my country screen replacement for note 9 is about half of the second hand value of this phone.

Have you tried wiping the Cache Partition in Recovery Mode?

Rosli59564 said:
Those affected should. Samsung is greedy to force for hardware replacement instead of fixing their software. Samsung hardwares are expensive. In my country screen replacement for note 9 is about half of the second hand value of this phone.
Click to expand...
Click to collapse
Yeah, and my device has no warranty at this time
iceepyon said:
Have you tried wiping the Cache Partition in Recovery Mode?
Click to expand...
Click to collapse
Not yet, because I have read someone who did it but it still has no effect.

Note 9 yellowish scree
hi I've faced the yellowish screen problem recently. My phone is 1 year and 7 months old. I visited samsung service center in my city in India. 1st they told me it was your fault that because of your mishandling this has happened and some brainless person told me to go for replacement which cost around 21000 rs(300$) in India. But then i asked them to find any dent, crack or even a scratch on body or glass if its mishandling. Then i showed them this article. https://www.sammobile.com/news/galaxy-note-9-march-2020-security-update-broken-screen/
Manager head technician accepted the fact that this wasn't my fault any kept phone with him. After 20-25 days now i have my phone with screen replaced without giving a single penny. Samsung is such greedy company that pushes such faulty updates and loot consumers like they haven't looted us enough with such heavy priced phones.

gunjanadhvaryu said:
hi I've faced the yellowish screen problem recently. My phone is 1 year and 7 months old. I visited samsung service center in my city in India. 1st they told me it was your fault that because of your mishandling this has happened and some brainless person told me to go for replacement which cost around 21000 rs(300$) in India. But then i asked them to find any dent, crack or even a scratch on body or glass if its mishandling. Then i showed them this article. https://www.sammobile.com/news/galaxy-note-9-march-2020-security-update-broken-screen/
Manager head technician accepted the fact that this wasn't my fault any kept phone with him. After 20-25 days now i have my phone with screen replaced without giving a single penny. Samsung is such greedy company that pushes such faulty updates and loot consumers like they haven't looted us enough with such heavy priced phones.
Click to expand...
Click to collapse
Which city ?.
Because in Bangalore they kept for my phone for a week and returned it without doing anything.
Same issue not a single scratch, dent or bump. Mint phone. But Audio Dead.
They told me to my face and in writing that no Note 9 users have reported any problems after the update.
I told them to visit XDA and their own company community pages but they ignored me.
They demanded that the only way they would help is if I paid 26500 to replace the board. ANd even that would take weeks. Due to present situation.
Another guy in another city was quoted 18K for his Note 9 main board. So it seems they can charge what they want.
There is no fixed rate. They cant even match the rates on their own web site.
Lets just say you got very lucky or you have good contacts.

RonChinoy said:
Which city ?.
Because in Bangalore they kept for my phone for a week and returned it without doing anything.
Same issue not a single scratch, dent or bump. Mint phone. But Audio Dead.
They told me to my face and in writing that no Note 9 users have reported any problems after the update.
I told them to visit XDA and their own company community pages but they ignored me.
They demanded that the only way they would help is if I paid 26500 to replace the board. ANd even that would take weeks. Due to present situation.
Another guy in another city was quoted 18K for his Note 9 main board. So it seems they can charge what they want.
There is no fixed rate. They cant even match the rates on their own web site.
Lets just say you got very lucky or you have good contacts.
Click to expand...
Click to collapse
I am in Surat. I didn't have any contacts in Samsung service center. I went there and requested to look upon my problem. 1st the illiterate girl at the desk ignored me but when the manager/chief engineer came to know about the problem he peacefully heard me. I used my "Being A Doctor trump card" to further make him believe that i was no joking and lying. And ultimately I was lucky. Though i was very much prepared to go in consumer court if that failed.

They just returned my phone and told me to come back when I was willing to pay 26500 for a new board.
I have started a new Face Book Page Called Samsung India worst company.
Come join it

Hi bro .
I seen some clue regards this issues .
If we play hdr video . Screen turn normal like before
So I think some issues in hdr setting in March update
Try this hdr video u can see real screen comes

jagdishchennai said:
Hi bro .
I seen some clue regards this issues .
If we play hdr video . Screen turn normal like before
So I think some issues in hdr setting in March update
Try this hdr video u can see real screen comes
Click to expand...
Click to collapse
did not work! can you give more information !?

Looks weird but its working for me, tap to switch on always on display then open the phone with fingerprint or other methods, screen becomes normal !!

So I opted to fix my own phone.
WHat I found was that the over heating had cause some microscopic balls of lead to have melted during the over heating and these were all over the main board. I suspect some got under the Amplifer 98512 IC. So I purchased the part form china for 2$. Purchased a microscope and fix it myself.
I also cleaned the main board in ultrasonic machine to make sure all the small balls were dislodged. Its been over a week and my phone is working fine.
I suspect if you try all the software options and nothing works. Open the back cover and look for these tiny balls. If you see them clean the board and put it back it may start working. If it has shorted something off course you will see the damage. May times just a clean and re-seating the flex cable solves the problem.
I wonder if Samsung return your old board if they charge you for a new one.

Hey, download this app PWMfree by going to this link https://forum.xda-developers.com/showpost.php?p=78953726&postcount=48 this will resolve your problem. Once downloaded scroll down then allow access, that's it. I hope this help.

Hi , i also have a screen problem with my Galaxy Note 9 Edge but i don't know if it is the same as the above problems. The problem started when i turned on the "always display on" option and set the clock to orange. I don't know if this is a coincidence but as soon as i turned that option 2/3s of my screen turned to orange as seen on the attached picture. I tried reverting the options but with no luck. Anyone have any idea what's going on? Did i messed some some settings? I have the latest update installed.

Finally yellow screen fixed in 13 July 2021 update

From what I have heard if you use the gesture navigations instead of the on-screen button navigation method. You should not experience the green screen issue.

madthinker said:
Hi, after the March update, I found my Galaxy Note 9 screen turned yellow..
I turned off the screen, unlocked the screen and the screen back to normal..but the yellow screen will reappear...
Some people say it's a hardware problem and replace their LCD, but some people assume that Samsung technicians don't want to get dizzy and just say "you have to replace the LCD"
There is someone who brought this to the Samsung center, the technician just looked without checking further and said "the LCD has been broken" and he fixed it via safe mode (IDK the detail)
And some people solve this problem with FW flash via Odin..
I'm curious, do custom ROM users experience yellow screen too? is this really a hardware problem?
Thanks, and sorry for bad English
Click to expand...
Click to collapse
If it's an LCD display they don't just turn yellow.
Flash it back to the firmware it was running on.
Rule #1 if the phone is running fast and stable, leave it be.