Touchscreen issue - Xiaomi Redmi 4X Questions & Answers

Touchscreen of my phone doesn't work properly when I unlock my phone. It freezes for 2 seconds and I can't do anything until it unfreezes. When I try to enter a password I can't do it. In order to do it I have to wait for 2 seconds. It also happens when I don't use any passwords, codes or graphic keys. The homescreen just doesn't response to fingers. Help me please.
p.s.
I did factory reset. Then I noticed that it's okay when I put the phone case off. There's also a glass protector.
It has something to do with electricity.
Will taking the glass protector off help me?

Remove the glass protector and try

petrunya said:
Touchscreen of my phone doesn't work properly when I unlock my phone. It freezes for 2 seconds and I can't do anything until it unfreezes. When I try to enter a password I can't do it. In order to do it I have to wait for 2 seconds. It also happens when I don't use any passwords, codes or graphic keys. The homescreen just doesn't response to fingers. Help me please.
p.s.
I did factory reset. Then I noticed that it's okay when I put the phone case off. There's also a glass protector.
It has something to do with electricity.
Will taking the glass protector off help me?
Click to expand...
Click to collapse
If your phone is freezing for 1-2 secs its common anyways if more than this then try formatting your device or flash latest miui using fastboot .

srtraky said:
Remove the glass protector and try
Click to expand...
Click to collapse
It helped me but only when I hold the phone in a case in my arm. But when I put it on a table or something like this , touchscreen still doesn't work for 2-3 seconds after unblocking.

Related

Touchscreen won't work!

My touchscreen won't allow any input. I tried hard reset, reflashing ROM and radio - nothing helps so far. Now it's stuck on the 'tap the screen to setup your device' on the initial setup screen. The buttons work, slide works, but touching the screen won't. Any ideas? I saw the posts about frozen screens, but I don't think this is it.
Ozark_8125 said:
My touchscreen won't allow any input. I tried hard reset, reflashing ROM and radio - nothing helps so far. Now it's stuck on the 'tap the screen to setup your device' on the initial setup screen. The buttons work, slide works, but touching the screen won't. Any ideas? I saw the posts about frozen screens, but I don't think this is it.
Click to expand...
Click to collapse
Maybe its a loose connection?
Uh - is there a way to tighten it??? ;-)
Any ideas? If the screen is hosed - any suggestions as to who could repair it?
Bump? How about difficulty in replacing the screen on these?
Ozark_8125 said:
Bump? How about difficulty in replacing the screen on these?
Click to expand...
Click to collapse
just did mine, it's not TOO bad.. just 4 screws and a lot of careful prying but it's definately doable. There is a how to somewhere on here. If I were you I'd try the tool that lets you skip the screen setup and see if your touch screen works otherwise... strange thing is when I try to align my screen right now it freezes my phone on the "align screen" screen... so hopefully that's what is happening to you and you dont need a new screen. so yeah look for the align screen skip and see if it works.
Thanks for the info - I'll look around for the skip alignment tool. I assume the screws were those outer four teeny tiny torx screws?
OK - Dude - how crazy is that... it just started working again. I just kept hitting around on the screen by forcing it to alignment and it's now working. What gives? I saw a post about magnetization screwing up alignment, but this is kind of crazy. It works if I push the screen part of the phone 'south' and then I can tap and get the alignment to complete. Loose connection somewhere, I'll check out those guides to figure out if the ribbon is tight or not.
Ozark_8125 said:
OK - Dude - how crazy is that... it just started working again. I just kept hitting around on the screen by forcing it to alignment and it's now working. What gives? I saw a post about magnetization screwing up alignment, but this is kind of crazy. It works if I push the screen part of the phone 'south' and then I can tap and get the alignment to complete. Loose connection somewhere, I'll check out those guides to figure out if the ribbon is tight or not.
Click to expand...
Click to collapse
glad to hear you've got it working and saved yourself a headache... you might want to try sliding it open and giving it a squeeze below the screen but above the buttons... that's where the screen attaches to the board... give it a try.
OK - more of a 'tard moment for me - the screen protector was jamming against the screen. I figured that out after I had the whole back off and pried open to look internally to see what was going on and then noticed the screen was working fine with the back off.... oh geeze, time for a stiff drink. Thanks for the suggestions - you guys are cheap therapy bahahahahhaaaa!!!
Look out for dust particles
Glad you found out what was wrong. I would like to add that in general, if a touch screen is unresponsive, examine the device for dust particles stuck between the plastic and the touchscreen. It will be understood as a tap by the touchscreen, thereby rendering your own tabs unrecognized. I've tried that 2 times now.
I had a similar problem with my touchscreen. Sometimes it doesn't recognize my touch with a finger or stylus. I have to keep pushing the same spot for it to register the touch.
Now I took a needle and cleaned the space between plastic and touchscreen. For now it seems that it helped. Lets see how it works for now on.
Thanks.
ha ha ha ha ha!!!!
at leats you admint the retardness
D'oh.. the problem stays. Do I have to open the whole machine, and clean it that way, or can the problem be in the software?
I think, that after a soft reset the screen works properly, but after a little while it overlooks some of my taps.
What SPL are you running? Are you experiencing the 'screen freezes'?
"XDA-Developers HTC Kaiser HardSPL CID Unlocker v1.0" says in the readme.txt file. Does 'screen freezes' mean that I can't do nothing with the screen, or what? What is the SPL's job in the PPC, I thought it was needed only for the OS flashing.
OK, now I know what you mean with screen freeze. It sure does freese. So the problem is not in the touchscreen, but in somewhere else? The whole phone freezes in time to time.
what spl are you running?
OK, I suppose that was a tip. Thanks for the tip. I upgraded my SPL from 1.0 Olipof to HardSPL 3.56.
Everything started going very smoothly for now. Lets see how it keeps being smooth after couple days of using.

Capacitive buttons do not always respond

Hi guys I'm running into problem that the capacitive buttons sometime do not behave and failed to respond. I have seen a guy on youtube also complaining about the same thing and have it fixed by updating to 1.29. However mine's already on 1.29. Anyone else have the same issue?
Do you use a screen protector that covers the buttons?
henrybravo said:
Do you use a screen protector that covers the buttons?
Click to expand...
Click to collapse
Not facing any such issue, however it does require to hit at correct place on the bar. I observed lot of times in initial days I was hitting slightly above the back button
raundown said:
Hi guys I'm running into problem that the capacitive buttons sometime do not behave and failed to respond. I have seen a guy on youtube also complaining about the same thing and have it fixed by updating to 1.29. However mine's already on 1.29. Anyone else have the same issue?
Click to expand...
Click to collapse
My Xperia S has similar problem... There is point which you need to search and find ( it's easy once u get used to it)
always touch on that pt and the phone should always respond..
I've been trying to get accustomed to swiping through whichever button I need. I put my thumb on the HTC logo (not using any HTCLOGO tweaks), and then swipe over the back or over the home button depending on which I need. It rarely if ever fails this way and it feels pretty slick using a pseudo-gesture to navigate :good:
The only issue with the buttons i'm facing is bringing up the menu on back button long press. Probably works about 75% of the time but that 25% where I inevitably exit the app is frustrating
henrybravo said:
Do you use a screen protector that covers the buttons?
Click to expand...
Click to collapse
Yea I do. Is it really the screen protector that is causing the problem tho?
KY Wildcats said:
I've been trying to get accustomed to swiping through whichever button I need. I put my thumb on the HTC logo (not using any HTCLOGO tweaks), and then swipe over the back or over the home button depending on which I need. It rarely if ever fails this way and it feels pretty slick using a pseudo-gesture to navigate :good:
The only issue with the buttons i'm facing is bringing up the menu on back button long press. Probably works about 75% of the time but that 25% where I inevitably exit the app is frustrating
Click to expand...
Click to collapse
Same. The swiping doesn't work for me sometimes. I'll have to keep tapping and swiping until it finally works. Double tap on the home button is not really a good idea IMO. Sometimes it doesn't register as double tap and brings you back to home.
raundown said:
Yea I do. Is it really the screen protector that is causing the problem tho?
Click to expand...
Click to collapse
Yes your screen protector could be causing the problem. There are multiple posts in this thread where people are complaining about their screen protectors (especially the official HTC branded ones) that are causing the capacitive buttons to be considerably less sensitive and problematic.
raundown said:
Hi guys I'm running into problem that the capacitive buttons sometime do not behave and failed to respond. I have seen a guy on youtube also complaining about the same thing and have it fixed by updating to 1.29. However mine's already on 1.29. Anyone else have the same issue?
Click to expand...
Click to collapse
So myself and a buddy of mine are both having issues with the capacitive buttons as well. We both have screen protectors. I wish someone could confirm if they are having issues even without screen protector. The guy at the tmo store put it on perfectly and I suck at putting these damn protectors on my phone
i am sure this is screen protector problem , i had no screen protector before and i faced none of those problems and now i have one ... its all problematic.
Switching my screen protectors from fosman to amfilm helped me. I'm assuming because the amfilm is thinner than the fosman. It's been about a day since I switched and the back key hasn't failed me once.
Sent from my Nexus 4 using Tapatalk 2
disc0rdian said:
So myself and a buddy of mine are both having issues with the capacitive buttons as well. We both have screen protectors. I wish someone could confirm if they are having issues even without screen protector. The guy at the tmo store put it on perfectly and I suck at putting these damn protectors on my phone
Click to expand...
Click to collapse
I have no screen protector and I am having the same problem although it is worse when a screen protector is on.
I think the button detect area needs to be bigger and the sensitivity needs to go up or they need to respond immediately regardless of whether the app has frozen, especially the home button.
biffsmash said:
I have no screen protector and I am having the same problem although it is worse when a screen protector is on.
I think the button detect area needs to be bigger and the sensitivity needs to go up or they need to respond immediately regardless of whether the app has frozen, especially the home button.
Click to expand...
Click to collapse
And you have also updated to 1.29?
darkgoon3r96 said:
And you have also updated to 1.29?
Click to expand...
Click to collapse
yes, mine is Trickdroid 5.5.1 with ElementalX 0.10, but once I putted my tempered glass protector on, those capacitive buttons not even work at all...
angelky said:
yes, mine is Trickdroid 5.5.1 with ElementalX 0.10, but once I putted my tempered glass protector on, those capacitive buttons not even work at all...
Click to expand...
Click to collapse
I was having a problem with this as well without a screen protector but I have a tempered protector on it now and it is considerably worse now.
what's funny is that I think the screen's touch sensitivity actually needs to come down for me and the button sensitivity needs to go up.
Maybe there's an app for that.

[Q] Unable to unlock screen while call in progress.

Hi All,
I have a sim free One and the problem i have is I am unable to unlock the screen while a call is in progress. I can press the power button to turn the screen on but if I try to unlock the screen , it goes off again so I am pretty stuck with a phone unusable during a call. I ll have to tell the person on the other end to disconnect in order that I can access the phone again, I cant use speaker phone while making notes or reading out from the phone.
Should I send this back please?
Thanks in advance.
Sounds like something is covering the proximity sensor. You got a case or screen protector on it that might be covering that?
MinecraftZombi.es said:
Sounds like something is covering the proximity sensor. You got a case or screen protector on it that might be covering that?
Click to expand...
Click to collapse
I dont have a case neither do I have a screen protector on.
Have you installed any brightness mods or anything like that which mught be misbehaving?
Or any programs which have functions for customising the brightness, power etc?
If no, then it sounds like your proximity sensor might be a bit over sensitive, and firing off all the time thinking it's next to your head.

Urgent help please

Hello community.
My z1 this with a strange bug, I'm leaving a video to demonstrate what happens. multiple touches happen however anyone touching the screen, so the touches happen without anyone having touched them.
Already formatted the device and the error continues, anyone know a solution?
Sorry for my bad English.
Thank you!
http://youtu.be/JA7Ayagj2B4
Do you have a case or a screen protector?
Does this happen if you hold the phone in your hands or use it on a flat surface? The latter is an issue that affects some users, so it seems to be a hardware defect
t1mman said:
Do you have a case or a screen protector?
Click to expand...
Click to collapse
no, the screen has nothing.
FahmyAbou said:
Does this happen if you hold the phone in your hands or use it on a flat surface? The latter is an issue that affects some users, so it seems to be a hardware defect
Click to expand...
Click to collapse
the problem occurs touch or not touch the screen. the problem occurs on any surface

proximity sensor issues? att varient

Anyone notice their proximity sensor is very flaky?
The screen will not shut off when I close my wallet cover over it. It will shut off when I start talking on the phone, but then will not "wake" when I move it away to hang up. I actually couldnt find anyway to wake it up so i just waited until the other side hung up (it was a recorded msg).
Any ideas? I may just shut off the proximity sensor and wait till I can swap it in store. Of course this was right after i installed a tempered glass screen .... would that impact it at all??thx!
http://forum.xda-developers.com/showthread.php?t=2922645
It seems that certain brands of tempered glass screen protectors are causing the same issue that you describe.
k2buckley said:
http://forum.xda-developers.com/showthread.php?t=2922645
It seems that certain brands of tempered glass screen protectors are causing the same issue that you describe.
Click to expand...
Click to collapse
thanks. mine was from extremeguard. i removed it. wait and see until the next person calls me. i contacted ATT and they said i have 11 days to return it (no exchanges available), and to try a master reset first
didnt seem to work after moving the glass. did a full reset and now it works....
ill try the glass again tomrrow and see if it stops working again. bizarre.
k2buckley said:
http://forum.xda-developers.com/showthread.php?t=2922645
It seems that certain brands of tempered glass screen protectors are causing the same issue that you describe.
Click to expand...
Click to collapse
this fixed the problem. thank you for saving me time and anguish returning the phone
eb50 said:
this fixed the problem. thank you for saving me time and anguish returning the phone
Click to expand...
Click to collapse
You're welcome. I'm glad you got it straightened out
k2buckley said:
You're welcome. I'm glad you got it straightened out
Click to expand...
Click to collapse
My tempered glass has a cutout for the 2 sensors on the left, are there any sensors on the right of the speaker? My proximity sensor also is not working. I will probably return my tempered glass also if this is the case...
This is happening to me and I don't have a screen protector. It's really getting annoying.
I'm having issues as well.... Not using any screen protector or whatsoever...
Yeh same here.. Looks like the sensor is maybe too sensitive. Hope sw can fix this.
+1 for the issue.
Cannot hang up after a call because the screen is black. Have to push the power button to wake it up first.
No screen protector.
mikkelwe said:
+1 for the issue.
Cannot hang up after a call because the screen is black. Have to push the power button to wake it up first.
No screen protector.
Click to expand...
Click to collapse
I just restored a backup of the original rom and the problem went away. So it's probably an issue with cm. Was on cm nightly from 01-13-2014
Did you try going to settings , accessibility , power button ends call, toggle that on and off.
After completing the above mentioned step. Reboot your phone and try making a call. I hope the issue get resolved.
I tried this step on an unrooted phone, which was recieved just yesterday.
I got this fix from some other thread.
Is there a way to turn off proximity sensor without rooting? Looked through setting and must have missed it. Thanks in advance.
Still having this issue as well. I tried toggling the power button option then restarting my phone, it seems to help for a very short period of time (few hours maybe). I have tried several different screen protectors, the most recent ones having a cut out for the sensor and there is a decent gap between the two. Reloaded my phone several times and installed 5.0.1
The sensor doesn't really work to turn on the display when I go to pickup the phone and is spotty when making a call. In the first minute or so of the call, I can take the phone away from my head and it will register, illuminating the screen, after that it stops working.
I can't understand how it could be the screen protector at this point, it's no where close to obstructing the sensor.
Guess it's time to send this thing back. I must be nuts because I keep trying this power button suggestion and it just doesn't work for me longer than a few hours.
Same here, using a plastic rinkage screen protector no bubbles in it and the edge falls a good few MM from the sensor.
CM12 nightly builds still do it I'm on the 2/19th build with Franco kernel.
Best solution is get rid of the junk and get a Note 4. Mine is such a crap phone. It doesn't even do anything special except be big.
Hi,
Just to tell that I've got this pb since I installed the Spigen crystal protection, not even a tempered glass.
Before that I still had the original cheap film you get when you unbox, with the white corner.. the crystal is really nicer but it screws the sensor...
I believe it is software related. I have a tempered glass screen protector that does not cover the proximity sensor. I have noticed that about 60% of the time the screen does not turn back on when I move the phone away from my head. It seems to happen more when the phone call is longer than one minute. I also had a tempered glass protector that covered the sensor and had the same behavior. I did use an app to test the proximity sensor and with both screen protectors it worked 100% of the time using the app.
Sent from my Nexus 6 using XDA Premium HD app

Categories

Resources