Database Develop

No vibration at random times

Hi
I've noticed an odd problem the last few days, my phone vibrator suddenly stops working. It'll work for a bit and then suddenly stop and then start again without any apparent pattern. I downloaded the Sony Diagnostics app and it fails the vibration test when this happens - the problem is system wide.. The only recent things that I have done with the phone is wash it briefly after using it with dirty hands and changed my sim to go from 3G to 4G. I don't have any other issues with the phone, a restart doesn't always solve the problem
Anyone come across this before?
Edit: fix title

Bump..., it just happened again now

same problem
I have the same issue, but if i turn the mobile in landscape then tap the mic end of the phone whilst running vibrate diagnostic the vibrate comes back intermitently!

Seems like this is a common problem across the Xperia line of devices, there's quite a few threads about other devices with similar problems. Usually giving my phone a shake brings the vibrator back to life for a short while. It's starting to seem like it doesn't work more often than it does

Mine just stopped working today ugh. Let me know if you found a fix for this. Hope it isn't hardware issue

It must be a hardware problem if giving a shake brings it back, it sounds like there's something lose inside although I don't know if that's just how the vibrator is designed to give it space to vibrate or something else. Sony have recommended I send it in for evaluation, gonna be a pain

Giving it a shake does not solve a thing...
Still, instead of sending it to Sony for repair, I got a replacement from Amazon who is shipping the replacement before I return the faulty item...

zer0day said:
Hi
I've noticed an odd problem the last few days, my phone vibrator suddenly stops working. It'll work for a bit and then suddenly stop and then start again without any apparent pattern. I downloaded the Sony Diagnostics app and it fails the vibration test when this happens - the problem is system wide.. The only recent things that I have done with the phone is wash it briefly after using it with dirty hands and changed my sim to go from 3G to 4G. I don't have any other issues with the phone, a restart doesn't always solve the problem
Anyone come across this before?
Edit: fix title
Click to expand...
Click to collapse
A solved by restoring the firmware or hardware?
Or simply replace ?
I feel the same as you .
I have a D6603 Z3

maikoandres said:
A solved by restoring the firmware or hardware?
Or simply replace ?
I feel the same as you .
I have a D6603 Z3
Click to expand...
Click to collapse
I sent mine to Sony under warranty and they've replaced some components. I've not managed to start using it in full again but the diagnostic app hasn't flagged up any problems yet

Same thing happens for me.. I googled it and read a post somewhere and someone said it only stops working when he is typing and shaking the device provides a temporary fix...
Shaking it did work for me as well only for a couple of Mins then it stopped again.. I turned off vibration feedback on my keyboard and the issue has not returned.. So for me it seems to be a matter of rapid use
Sent from my D5803 using Tapatalk

It happend for me 1 month ago after i listen music during the shower
Vibrate stop and not work until you shake phone.
Anyone could fix it?
I email to usa support and repair phone by their steps last night. But nothing changed.
Unfortaunatly my phone doesn't have warranty and even we don't have official sony office in Iran.

Important
any fix guys ??
i have the same problem !

Same thing here, keyboard kills it and shaking (massive shake from up and downwards) brings it back..
All is temporary of course..
Can some one please post updated information? Did you find software fix? Hardware fix helped?
Please note.
---------- Post added at 07:46 PM ---------- Previous post was at 07:31 PM ----------
Also guys, lets find some common stuff maybe theres something we all did that caused it
For example i have:
1. Rooted
2. Recovery installed
3. Xposed installed
4. Modded dual speakers for calls
Mention if you've got any of these or other things that might be related..

mcjordan92 said:
Same thing here, keyboard kills it and shaking (massive shake from up and downwards) brings it back..
All is temporary of course..
Can some one please post updated information? Did you find software fix? Hardware fix helped?
Please note.
---------- Post added at 07:46 PM ---------- Previous post was at 07:31 PM ----------
Also guys, lets find some common stuff maybe theres something we all did that caused it
For example i have:
1. Rooted
2. Recovery installed
3. Xposed installed
4. Modded dual speakers for calls
Mention if you've got any of these or other things that might be related..
Click to expand...
Click to collapse
I also have this issue. This issue has been occurring since the first Lollipop update. Never had a problem with KitKat.
My phone is stock with a full wipe install of 5.1.1. However, I did have all my apps reinstalled before the issue occurred. I never tested if this issue occurs with no apps installed as this is my only phone.
Sent from my D5803 using Tapatalk

Mine stopped working also.. No shake or bump fixes this, not even temporary. This is so annoying, i never appreciated this feature so much, guess i took it for granted, but now that it's gone.. i'm constantly missing calls and texts..
Good part is now that it started falling apart for no reason, I might as well unlock it's BL and start messing with it

I have been having the same issue with my xperia z3. Vibration stops working when typing or spamming home and back button at random times . I can't see any pattern to it nor any reasonable explanaition to why this is happening. I have never let water come near my phone, nor have I ever rooted it. A tap on the bottom right corner always fixes the issue until the next time it happens. Has anyone found a permanent fix or what the root of the problem is? I feel reluctant to send my phone for repair as it would definitely take more than two weeks. I am also worried that once they open it for a repair it will never be waterproof again. As I can see, a large number of people are affected. Any solution?

Same problem here with Xperia Z5 Compact, but I also have another problem, because vibration does not work at all on vibration mode.
The phone is new, I have latest android update from Sony.
It is working when the sound is on, I have checked settings, and it says vibration is on.

Hi there, I have same issue with my Brand new Sony xperia E4g, i've bought it only for 1 week. I think this was hardware problem, when shaking my phone, it work, then when i turn it to some another positions, it doesnt work, or sound weird then doesnt work. Over all, it will work if i give a shake, then doesnt work in some specifical positions. Anyone have idea? should I take it to warranty service? Thanks

Same problem...
When vibration stop to work, you had to shake your device. So, the vibration will work again...
It's an hardware issue: I tried to flash another rom. I tried to root/unroot: it doesn't matter.
I sent my Z3C in warranty, but they didn't solve anything

I just had this problem a 2 weeks ago and today while writing message. 2 weeks ago, it just stopped working - so i rebooted device and it started working again. Today, it stopped working, so i just tapped back of phone, and it was working again. After a while it stopped working again, so i rebooted it and it's working fine for now but i saw a long time ago that sometimes that vibrations are randomly losing, and sometimes, that vibrations just feels and sound "weird". Specially when then phone is turned with screen upside down (that situaton happened to me every time when was laying in bed, on side or on back). I can't send it to support, i dont have any other phone that i can use as my backup phone... Ofc phone is rooted, xposed too, MM installed, and it had meet succesfully without any problem with normal water. Im washing it sometimes under stream of tap water, checking before that every side its closed properly...

[Q] Gyroscope not working.

I got my phone on Wednesday (4/8/15) and everything was perfect with the phone nut as of last night (4/9/15) noticed that camera was not rotating and it was kept on landscape, and also applications like youtube would not automatically rotate from portrait to landscape. I verified the screen rotation setting and it was on, did a factory reset and nothing. Called Samsung and no help there they don't know what the problem is. Went to an AT&T store and they could not find the root of the problem, so they are trying to get me a new phone. But while I wait I would like to see if there is a solution because if I can solve it (with help) before I get the new one I can cancel that order. Any one with same issue or knowledge of how to get it fix? please help

Same here
I had it rotate maybe once right when I got it and then it stopped and I have not been able to get the phone to rotate at all, photo, video, web browsing nothing. I am about to do a factory reset to pray and see if that clears it up.... if not its back to AT&T for me as well.
I installed a level app and it at least appears that the accelerometer is registering motion and position, but I am not sure if its reporting right (angles dont really look like the angle they should be.) So I could be faulty hardware/firmware.
---------- Post added at 09:34 PM ---------- Previous post was at 09:06 PM ----------
timske said:
I had it rotate maybe once right when I got it and then it stopped and I have not been able to get the phone to rotate at all, photo, video, web browsing nothing. I am about to do a factory reset to pray and see if that clears it up.... if not its back to AT&T for me as well.
I installed a level app and it at least appears that the accelerometer is registering motion and position, but I am not sure if its reporting right (angles dont really look like the angle they should be.) So I could be faulty hardware/firmware.
Click to expand...
Click to collapse
it looks like the gyroscope maxes at 30 degree's when the phone is stood on end (which should be 90). Wonder if this is a software/firmware bug, and I am going to assume 30 degrees inst enough to cause the phone to rotate and change position.

I have the exact same issue. 64gb sapphire black edge.
By any chance do you have a wireless charger?

pr0virus said:
I have the exact same issue. 64gb sapphire black edge.
By any chance do you have a wireless charger?
Click to expand...
Click to collapse
don't have a wireless charger yet. should be getting it next week. but tried the wireless changing at an AT&T store and it worked well. as of the screen issue have to wait 5 business days to get a new phone from the store since neither AT&T or Samsung can figure out the problem. and I am noticing more and more people with same issue here and other forums

I'm giving it a few days for some sort of solution to pop up. If nothing I'm jumping on the return wagon as well. :/

Had the same issue as well. I went to best buy to get a new phone.
I think it might have something to do with the fast charger as it might have fired the gyroscope, because my rotate worked fine till I took it off the wireless charge and plugged into the faster charger.
Best bet would be to call up Samsung and ask them if they there is a issue with this and hopefully they will send out an update (If possible) to fix the gyroscope.

Software issue
I just spoke on the phone with Samsung. This is a known issue and it is NOT a broken gyroscope. It is a software issue and they are working on a fix.

Samsung called too a few hours ago. They are checking on the issue and also there will be an update soon.
Sent from my SAMSUNG-SM-G925A using XDA Free mobile app

I got a verizon S6 edge and it also has the same issue.
I got the black one with 64 gigs and it has the same problem verizon gave me brand new phone as it is under 14 days replacement. I also found that if your mobile is not fast charging just push the usb cable gently into the charger. If you want to use slow charging you can pull it out slightly. There are two modes in the charger.

[Q] dead zone on touch screen

hi,
i have a dead zone in the upper part of the touch screen, i have found multiple references to problems with touch scree, but i discovered that my issue is in software not in hardware.
if i run a diagnostics in settings->about phone>diagnostics->test->touchscreen everything works and i am able to clean whole display, so hw works, but no application including system is not able to use a rectangle with y=<150,280>
i also enabled developer options->show touches and the problem is probably in api, dead zone is there too, so no wonder that all apps have a problem.
i dont know when this problem started, but i am sure it was after 5.x upgrade
any ideas?

My phone has a similar issue, and I have only noticed after updating to lollipop too. In my case, the screen does not recognize touches in a portion of the notification bar. After trying a lot of solutions, including repairing using FTF and PC Companion, I tried to downgrade to Kitkat. Although the notification bar worked normally, testing through the service tests menu (type *#*#7378423#*#* in dialer) revealed the problem was still there, but the area affected was a bit smaller, what explained why I could lower the notification bar again.
I believe this is a hardware issue. What makes you able to wipe the screen through the diagnostics menu is the fact that the area you can wipe is large, so when you swipe near the affected area, it wipes a larger area around it.
I've attached some screenshots showing what I got using the touch screen test (service tests menu).
I also found someone with a similar issue in another thread:
http://forum.xda-developers.com/showpost.php?p=60741536&postcount=22

joaomateus said:
My phone has a similar issue, and I have only noticed after updating to lollipop too. In my case, the screen does not recognize touches in a portion of the notification bar. After trying a lot of solutions, including repairing using FTF and PC Companion, I tried to downgrade to Kitkat. Although the notification bar worked normally, testing through the service tests menu (type *#*#7378423#*#* in dialer) revealed the problem was still there, but the area affected was a bit smaller, what explained why I could lower the notification bar again.
I believe this is a hardware issue. What makes you able to wipe the screen through the diagnostics menu is the fact that the area you can wipe is large, so when you swipe near the affected area, it wipes a larger area around it.
I've attached some screenshots showing what I got using the touch screen test (service tests menu).
I also found someone with a similar issue in another thread:
http://forum.xda-developers.com/showpost.php?p=60741536&postcount=22
Click to expand...
Click to collapse
Do your set has warranty? Have you taken it to the technicians yet?
---------- Post added at 02:56 AM ---------- Previous post was at 02:56 AM ----------
jipoid said:
hi,
i have a dead zone in the upper part of the touch screen, i have found multiple references to problems with touch scree, but i discovered that my issue is in software not in hardware.
if i run a diagnostics in settings->about phone>diagnostics->test->touchscreen everything works and i am able to clean whole display, so hw works, but no application including system is not able to use a rectangle with y=<150,280>
i also enabled developer options->show touches and the problem is probably in api, dead zone is there too, so no wonder that all apps have a problem.
i dont know when this problem started, but i am sure it was after 5.x upgrade
any ideas?
Click to expand...
Click to collapse
Did you find out any solution??

salehin4070 said:
Do your set has warranty? Have you taken it to the technicians yet?
Click to expand...
Click to collapse
My phone's still under warranty, I will contact them in the next weeks. If I can get any news I will post it here.

Sometimes when I turn on my phone the upper part of the screen doesn't work as well. Usually, turning the screen off and on again makes it go back to normal.
I don't think it's a hardware issue because I had my phone replaced (not because of this) and the problem persists. It doesn't bother me that much, however.

for last few days I m unable to swipe down the notification bar,its unresponsive over the whole notification bar. I cant even clear that zone while running the diagnostic test. please reply who has solution. I m really tensed. I don't have any warranty.

Have the same problem here. Does anyone already found a solution ?

Iam having the same problem on more than one place of the screen. Any solution?

Same Problem - Top half not working
I have about the same problem as the whole top half of the screen is unresponsive. Had it for about 3 weeks when it suddenly happened. Sent it away for repair about two weeks ago, still waiting on the outcome.

Hello, exactly the same problem with my Z3 Compact, I am sending it for repair next monday. Any updates from you guys?

Info
jipoid said:
hi,
i have a dead zone in the upper part of the touch screen, i have found multiple references to problems with touch scree, but i discovered that my issue is in software not in hardware.
if i run a diagnostics in settings->about phone>diagnostics->test->touchscreen everything works and i am able to clean whole display, so hw works, but no application including system is not able to use a rectangle with y=<150,280>
i also enabled developer options->show touches and the problem is probably in api, dead zone is there too, so no wonder that all apps have a problem.
i dont know when this problem started, but i am sure it was after 5.x upgrade
any ideas?
Click to expand...
Click to collapse
In this case it s possible to have software issue
so install PC Companion and use Update option and then Repair Firmware to wipe ur phone and install fresh firmware
if problem remains take it to service center for faulty touch screen
:good:

I Have the same issue after update with pc companion 23.4.A.1.200

Reinstalling the software didn't fix the problem in my case. If so many people have this issue i'd say it's about the built quality.

I got this issue in my device also. Just paid attention to it today. Sometimes it works fine, but sometimes no. I tried the test from diagnostics in the phone me, and sometimes i couldn't reach the upper area, around 1-2 millimeter width, but sometimes it works fine also in the test. I didn't perform any software upgrades, the phone has build 23.4.A.0.546, Android 5.1.1. May be it can be solved with any screen calibration? Any ideas will be appreciated...
I've recorded screen video, so you can see the problem area: https://youtu.be/rfn4j1yGluU
Thank you

Same problem. My device is d5833 brought in Australia last Christmas day. The problem occur three ago with the build 23.4.a.1.200. It wasn't fixed if upgrading to build 23.4.a.1.232 or wiped all to reset.
This evening my another d5833 also had the same problem with the build 23.4.A.0.546. I brought them on the same day.
I no sure if the android 5.1 cause this problem, but everything is ok before I upgraded. Probably the screen sensor was broken by the upgrades .

I have contacted the store, where i bought my device (www.clove.co.uk), and they will take care of sending it to Sony service center and repairing under warranty.
I also read about this issue on other forums, it looks like hardware problem, which can be fixed by touchscreen replacing.

I sent mine back to the store (handtec.co.uk) aswell. They are currently taking care of it. Anyway, I was told that I will be able to track the progress online, but I don't see the device in my account. Tried to contact them few times, so far they told me twice that the device was already sent back to me, and once that they have just received it back from repair. Opened a ticked, current status is "your item is booked with the manufacturer as soon as we got any information regarding your item from manufacturer we will update you via email". Let's see how it goes.

If you're rooted, reboot into recovery and wipe dalvik & cache (you don't lose any data or settings)... problem solved!
Brgds... /Tubgirl

Tubgirl said:
If you're rooted, reboot into recovery and wipe dalvik & cache (you don't lose any data or settings)... problem solved!
Brgds... /Tubgirl
Click to expand...
Click to collapse
10x, but my phone is not rooted. Already sent to service... Now i just have to wait...

Mine is also not rooted, and made entry in Sony for repair on 02/10, so far no response on the status.

Dead screen ?

My phone's screen just went black suddenly while i was using the phone last night. Nothing i do will wake the screen up, i tried rebooting by holding the power button, tried power+volume down also to boot into recovery .. no response. However the phone seems to be functioning as i can hear the screen lock sound. I think im stuck on the pin screen (the one to pass the boot-up-encryption). theres some vibration and feedback when i randomly press on the screen too.
The device is running Stock 6.0.1 , unrooted , stock kernel. Has this ever happened to anyone else ? could it be a software issue ?
I believe the LCD panel just went dead ..
Thanks!

Have you hooked it up to a computer and tried to see if it's recognised by ADB?

moses992 said:
My phone's screen just went black suddenly while i was using the phone last night. Nothing i do will wake the screen up, i tried rebooting by holding the power button, tried power+volume down also to boot into recovery .. no response. However the phone seems to be functioning as i can hear the screen lock sound. I think im stuck on the pin screen (the one to pass the boot-up-encryption). theres some vibration and feedback when i randomly press on the screen too.
The device is running Stock 6.0.1 , unrooted , stock kernel. Has this ever happened to anyone else ? could it be a software issue ?
I believe the LCD panel just went dead ..
Thanks!
Click to expand...
Click to collapse
I had a nexus that had a faulty screen and randomly shut off or something half the screen will glitch out and one day it just stopped working but I could hear the lockscreen sounds. Your best bet would be to send it in for service maybe its a loose connecting or a hardware issue. When mine started acting up it was a loose connecting so if I hit the phone with my hand it would go back to normal and then it stopped working. Its a common issue if you do a google search many people have encountered this

That sounds to me like a return-under-warranty job. If you were in the UK you could quote the Sale of Goods Act, which specifies that an item must be of suitable quality and last a reasonable amount of time, but in my case when I returned my faulty N5 to Google after 18 months they were as good as gold, didn't quibble, simply replaced it with a refurbished one which appeared to me to be indistinguishable from brand new.
Since by definition your phone must be very close to its warranty period, depending on when you got it, I'd start with that. This is the link I used from the UK - maybe different if you're elsewhere, but you should find a link called "Get a call from a hardware specialist":
https://support.google.com/store/co...roid_help&cfnti=escalationflow.c2c&cft=5&rd=1

Didgeridoohan said:
Have you hooked it up to a computer and tried to see if it's recognised by ADB?
Click to expand...
Click to collapse
Havent done that yet. Only thing that would be good for is making sure its a hardware defect right ?
jazz995756 said:
I had a nexus that had a faulty screen and randomly shut off or something half the screen will glitch out and one day it just stopped working but I could hear the lockscreen sounds. Your best bet would be to send it in for service maybe its a loose connecting or a hardware issue. When mine started acting up it was a loose connecting so if I hit the phone with my hand it would go back to normal and then it stopped working. Its a common issue if you do a google search many people have encountered this
Click to expand...
Click to collapse
That makes sense. could be just a loose connector between the LCD panel and the MoBo ..
Problem is i live in Jordan and I got the phone from Dubai. Its still under warranty of the seller (Souq.com ; an online store .. kind of like Amazon of the middle east ), So i have to send my phone to Dubai to fix it. Now i could just go to a local phone repair shop and ask the guy to check the connectors, but im afraid that would void the warranty and not solve the problem ;( .
dahawthorne said:
That sounds to me like a return-under-warranty job. If you were in the UK you could quote the Sale of Goods Act, which specifies that an item must be of suitable quality and last a reasonable amount of time, but in my case when I returned my faulty N5 to Google after 18 months they were as good as gold, didn't quibble, simply replaced it with a refurbished one which appeared to me to be indistinguishable from brand new.
Since by definition your phone must be very close to its warranty period, depending on when you got it, I'd start with that. This is the link I used from the UK - maybe different if you're elsewhere, but you should find a link called "Get a call from a hardware specialist":
https://support.google.com/store/co...roid_help&cfnti=escalationflow.c2c&cft=5&rd=1
Click to expand...
Click to collapse
I submitted the form , although i live in Jordan which has no presence of Google whatsoever but what the heck !
thanks all for your suggestions.

Google is supposedly a global company...
Let us know how it goes, and good luck.

Well, if you figure out that it is just the screen, you can use this program for basic control with a lot of latency
http://forum.xda-developers.com/showthread.php?t=2786395
It's a little rough and confusing but, it's workable. If you need help setting it up feel free to shoot me a PM.

Fingerprint Sensor not Working on P10

Hi,
I have a small problem with my Huawei p10. i bought on Ebay an replacment screen because my old one is cracked.
I pluged it in and find out that the fingerprintsensor dont works properbly, it says that i have to clean the Sensor (it is clean). So i returnd it and got a new one, but this one has the same issue.
On my old screen the fingerprint sensor works flawless.
Do i need to recalibrate the Sensor? If yes how can i do it?
i hope someone has a clue :fingers-crossed:
sorry for my bad english iam from Germany

no one has a clue ?

Did you come to any resolve my friend ? I just recently factory reset my P10 and sold it on eBay, now after a month the buyer has opened a case against me saying there is no fingerprint scanner option and it sounds like the problem you are having ? I know the VKY-L09 phone does definitely have one, and I've told the person to return my phone for a full refund. If they send the phone back I was considering doing a custom ROM flash process of sorts ? Maybe this will properly wake the fingerprint ID function up ?
---------- Post added at 01:29 PM ---------- Previous post was at 01:28 PM ----------
Did you attempt any factory reset on your phone ? Is your fingerprint ID option missing as that's what the buyer is telling me.

KennyKen said:
Did you come to any resolve my friend ? I just recently factory reset my P10 and sold it on eBay, now after a month the buyer has opened a case against me saying there is no fingerprint scanner option and it sounds like the problem you are having ? I know the VKY-L09 phone does definitely have one, and I've told the person to return my phone for a full refund. If they send the phone back I was considering doing a custom ROM flash process of sorts ? Maybe this will properly wake the fingerprint ID function up ?
---------- Post added at 01:29 PM ---------- Previous post was at 01:28 PM ----------
Did you attempt any factory reset on your phone ? Is your fingerprint ID option missing as that's what the buyer is telling me.
Click to expand...
Click to collapse
The option is not missing, but the Fingerprint sensor just won't scan my finger reliable, like only 1 out of 20 times it works with the replacement screen. with the Original Screen it works instantly. A factory reset did not help .
if you find any solution for that problem tell me please

billcipher said:
The option is not missing, but the Fingerprint sensor just won't scan my finger reliable, like only 1 out of 20 times it works with the replacement screen. with the Original Screen it works instantly. A factory reset did not help .
if you find any solution for that problem tell me please
Click to expand...
Click to collapse
Okay interesting, until I get my phone back I cannot really investigate. All I know from the buyer is they've had the phone for a month now and said the fingerprint ID functionality is completely missing.
I have heard reports of the function just literally disappearing and that's it, Huawei have to replace the device but that wont happen since I'm not the original owner and the original owner never kept the receipt or stamped the warranty leaflet.
When / if the buyer returns the device I may look at flashing the firmware or the rom although I have not done this before...

I had the same issue with my P10 after I had to change a cracked screen. Everything went well for a couple of days. After a couple of days, I manually rebooted my phone and at this time, there was no more fingerscanner option in the menu.
Everything came back to normal after build b379/b379a update... I have a vtr-l09c654 rebranded to vtr-l29c432.

I have the same issue. I think it came with Oreo upgrade...Unlocking very slowly and only sometimes...
Original screen.

MajaronM said:
I had the same issue with my P10 after I had to change a cracked screen. Everything went well for a couple of days. After a couple of days, I manually rebooted my phone and at this time, there was no more fingerscanner option in the menu.
Everything came back to normal after build b379/b379a update... I have a vtr-l09c654 rebranded to vtr-l29c432.
Click to expand...
Click to collapse
Do you think if I rebranded my P10 this would potentially do the trick ? I don't have knowledge or ROM's or branding so any quick tip guide to put me on the right track would help me a lot. I obviously cannot confirm the current firmware details to move forward until the buyer sends my P10 back.
Oh yes and I forgot my P10 is the VTR-L09 UK spec originally on EE but I had EE network unlock the device. Thank you.

KennyKen said:
Do you think if I rebranded my P10 this would potentially do the trick ? I don't have knowledge or ROM's or branding so any quick tip guide to put me on the right track would help me a lot. I obviously cannot confirm the current firmware details to move forward until the buyer sends my P10 back.
Oh yes and I forgot my P10 is the VTR-L09 UK spec originally on EE but I had EE network unlock the device. Thank you.
Click to expand...
Click to collapse
I cannot assure you that the rebrand process will help, so it's up to you. In my case, the fingerprint scanner worked well after rebranding, and that a new firmware update helped to resolve my issue...

Finger scanner down again for no known reason...

did anybody found a way to fix it ?

Could it be possible that it's like the iPhone? Certain iPhone models disable the fingerprint scanner whenever they had a screen replacement job done ?

Anyone fix that problem? My fingerprint also stopped working after p10 screen replacement.

Maaatiii said:
Anyone fix that problem? My fingerprint also stopped working after p10 screen replacement.
Click to expand...
Click to collapse
I had the same issue after replacing my screen by myself. Firmware update version b369 solved my issue... I never figured out how though...

MajaronM said:
I had the same issue after replacing my screen by myself. Firmware update version b369 solved my issue... I never figured out how though...
Click to expand...
Click to collapse
so you just waited till there was an update or how?

StarSix01 said:
so you just waited till there was an update or how?
Click to expand...
Click to collapse
As a matter of fact, I thought that I will never be able to use the fingerprint again... I was wrong, but as I said, I don't know how the problem got resolved...