Hello, greetingz to all. I recently purchased used Xperia, and it worked well untill few days ago, when i start to have problems with microphone (in phone). The sound reception is very poor and people i talk to can barely hear me or not hearing me at all. I tried all and nothing works, except when i connect headset in vibration-only mode. Then the reception of the sound from the headset microphone perfect. But not when the sounds on the phone are on, or in any other case. I also tried does it record sound on video or audio for MMS - same thing, just crackling noise.
I would appreciate if anybody could help with this. Thanks in advance.
P.S. I did hard reset, i did reinstall software from SE Update (even i had most recent one), nothing happened.
Same problem here!
But i can use the headset when the sound is on.
Im afraid i lose my phone for a while, again. I had software problems before.
I think i will burn a good rom when it's back.
in settings->system->Microphone AGC
turned on ?
AGC == automatic gain control which mean the mic adjust it's sensitivity according to the volume of the surroundings
Rudegar,
i wish i read your tip before i brought it to the shop
but i think it would be standard because i also tried a hard reset?
there is also a crack in my xperia, so i sent it anyway
greets, robbin
Hello,
I have a problem with my Note 5 second microphone, that I can't find a solution how to fix.
Now, let me explain the problem, when I make a phone call people can hear me normally, but when I try to go in the loudspeaker mode no one can hear me.
Even when I try Whatsapp Video Calls people can't hear me.
I tried everything possible to fix the problem but the mic still doesn't work, so I am totally sure that this is a hardware problem.
Now what I want to do is to force my Note 5 to use the first microphone when I am on loudspeaker.
I found a video online when someone was doing smth similar but for MTK devices.
https://www.youtube.com/watch?v=GdExupsSmgs
Is there any program that can help me do this?
Or maybe, someone can direct me what can I edit on my phone system files to fix this issue.
Thanks In Advance
Cheers
P.S
I have tried the loopback test *#0283# and confirmed that when in the SPK_2ndMic I can't hear myself
I have tried entering safe mode and still the 2ndMic doesn't work
I have tried to clear the cache, and still the same problem
I have tried to clean the mic with a pin, or blowing air but without success.
Up
i have a similar issue. i tried the loop back test and the spk_mic2 works but mic 1 is feint. have you figured out the issue?
Hope somebody can help please? My Zuk Z2 Pro has lost the earpiece sound when on a phone call. People can hear me, but I cannot hear them. I am sure its a software problem but not sure how to permanently fix it.
I ran a manual engineering test by typing *#*#1111#*#* and checked the speaker and the microphone in settings, they are fine. However, the ‘Rec’ setting wont play any sound to the earpiece.
I have read its a known issue and installing the app mswitch (keycut) worked,but it didnt. I then read about switching off "OK Google", well on a Zuk this is not easy to find, so am not even sure I was able to disable this app.
EDIT: After more investigation I have found that when I turn the voice volume up in ringer settings it does nothing, which I think may be the speaker itself. My wife has the same phone and hers works normally. There are three ringer volumes, and the middle one does nothing but I know it did yesterday
I then tried another app called "Soundabout". This worked and allowed the Rec setting in the engineering side of the phone to play a sound, like an increasing oscillalation of sound. I then restarted the phone and it worked, but not permanently. The app doesn't seem to stay working.
However, when I made a phone call the earpiece speaker still didnt work. I could not hear anybody but they could hear me.
However, it does work when headphones are plugged in.
Does anyone know if a factory reset of the software would help as I am stuck and desperate for help. It just suddenly stopped working yesterday, so am puzzled as to why. The phone is just less than 12 months old, so not particular aged and it has always been in a case and well looked after. Its running stock Android 6 with the ZUI overlay from Zuk, so no changes made to it.
I have de same problem. Two months ago the speakers decreased the volume and microphone does not work properly.
I replaced the usb + mic piece, but the problem remains the same. Now, I have ordered speakers piece, but I guess the problem will continue.
The only thing I can think is the origin of the issue could be the bluetooth earphones that in some way had changed the sound configuration.
Try to qfil ZUI 1.9, if that does ot help then its hardware problem most likely.
Tomthered1 said:
Hope somebody can help please? My Zuk Z2 Pro has lost the earpiece sound when on a phone call. People can hear me, but I cannot hear them. I am sure its a software problem but not sure how to permanently fix it.
I ran a manual engineering test by typing *#*#1111#*#* and checked the speaker and the microphone in settings, they are fine. However, the ‘Rec’ setting wont play any sound to the earpiece.
I have read its a known issue and installing the app mswitch (keycut) worked,but it didnt. I then read about switching off "OK Google", well on a Zuk this is not easy to find, so am not even sure I was able to disable this app.
EDIT: After more investigation I have found that when I turn the voice volume up in ringer settings it does nothing, which I think may be the speaker itself. My wife has the same phone and hers works normally. There are three ringer volumes, and the middle one does nothing but I know it did yesterday
I then tried another app called "Soundabout". This worked and allowed the Rec setting in the engineering side of the phone to play a sound, like an increasing oscillalation of sound. I then restarted the phone and it worked, but not permanently. The app doesn't seem to stay working.
However, when I made a phone call the earpiece speaker still didnt work. I could not hear anybody but they could hear me.
However, it does work when headphones are plugged in.
Does anyone know if a factory reset of the software would help as I am stuck and desperate for help. It just suddenly stopped working yesterday, so am puzzled as to why. The phone is just less than 12 months old, so not particular aged and it has always been in a case and well looked after. Its running stock Android 6 with the ZUI overlay from Zuk, so no changes made to it.
Click to expand...
Click to collapse
Finally I have found the origin of the problem. It was in the dust filters of the phone. I used an special liquid for the screen protector. Some of this liquid goes to the filters. I have cleaned this filter with a brush teeth.
It is silly and I feel dumb.
Simple fix
Please do not feel dumb or stupid as this is something we don't think about.
The problem is due to dust and fabric accumulation. I just had this problem.
The fix is simple.
Use something soft to bang your receiver. In my case i used the tip of my finger. You want to the bang to be good but not to break the glass. My finger hurts a bit so I think a small rubber hammer will do the job.
Hope this helps.
Clean earpiece protector
Hi, I had the same issue and after trying all software tweaks with no success, what I have done is use a toothbrush to clean the tiny holes from the earpiece protector. I pushed some brush bristles gently through the holes and... it worked!!!
Hope it helps.
On my Pixel 5, I can't hear phone calls unless I'm on bluetooth mic or speakerphone. The problem will sometime go away for a little bit if I clear phone app cache or do a factory reset, so it does not look like a hardware issue. Has anyone seen this issue before?
Hello!
The primary microphone is not working. I googled this and it looks like my problem is just like everybody elses, the microphone is not working during a call, but it will work if I put it on speaker. The mic will not work while recording, taking a video or during a Skype/Whatsapp call. I tried the built-in diagnosis HTC app and while the mic will not work on the first test, it will work on the second one. I tried pushing a thin needle in the small hole near the charger and also cleaning that grill and it still won't work. I did a factory reset on it, as well. Also, I cannot connect to the Google services and access Google Play. Your help would be greatly appreciated! Thank you!