charging problem - ASUS ROG Phone II Questions & Answers

I'm facing issue with my Rog 2, my phone is not charging fast
1. I'm using 18w charger come with the phone to charge
2. I have used Xiaomi 2i power bank with 18w output to charge my phone (still not working)
3. I restart the phone on charging it goes down 36% to 29%
4. On charging when i restart the phone it goes 8% to 13%
5. I'm facing this problem from the yesterday
6. Double plus sign on battery icon as well as fast charging text on home screen is also not showing while charging
What is the issue please help anyone

THREAD CLOSED as duplicate of https://forum.xda-developers.com/rog-phone-2/help/charging-problem-t4009295

Related

[Q] New battery but can't charge..

So I recently bought a new battery due to the original not being able to charge when it was empty...
The thing is I could only get the original charging if I "jump started" it by using a navman car cable and doing it in the car...I'm presuming it's because the output is 1A and not the standard 0.7A...
It seems that the new battery I bought has the same problem as I let it run out and now it won't charge...
why is this? Is it a problem with the phone itself?
I'm getting a HTC HD2 this week anyways..so it's not a major issue but I would still like to know why...
No ideas on this issue? Or has it been asked before? I can't search the forum says it's down and I should try again in 10 minutes....(Did it when I made the thread and again just before this post)
This has already happened to me before, I thought it was a battery problem so I bought a new one. Sad to say, no change. It won't charge after the battery died.
Symptoms:
1. dead battery
2. red light emitting from power button
3. red light blinking from sides
4. not charging, even if left for a whole day plugged in
Here's what I did:
1. use a different charger, one w/ a rating of .1 amphere
2. wait a few minutes- 10-15min
3. after a while, the side lights will begin to blink to indicate charging
4. you can now turn it on
5. charge normally or continue w/ same charger
*avoid discharging your battery and plug it in if batt life falls below 50%

charging problem

So i've had charging problems on and off for a while but last night was weird. So I charge my phone on my 2.0 car charger but the battery percent goes down, then i get home and attach it to a 1.2 wall charger that usually will charge it. I wake up and my phone is completely dead, i did check the icon and it was charging when i sat it down.. I then disconnect the charger and plug it back in, after about 10 seconds the screen changes to a charging icon on the black screen.
I can maybe understand an app draining my battery or maybe my car charger not putting out enough, but for it to not charge when it dies is strange.
jarod73 said:
So i've had charging problems on and off for a while but last night was weird. So I charge my phone on my 2.0 car charger but the battery percent goes down, then i get home and attach it to a 1.2 wall charger that usually will charge it. I wake up and my phone is completely dead, i did check the icon and it was charging when i sat it down.. I then disconnect the charger and plug it back in, after about 10 seconds the screen changes to a charging icon on the black screen.
I can maybe understand an app draining my battery or maybe my car charger not putting out enough, but for it to not charge when it dies is strange.
Click to expand...
Click to collapse
Check what mAh it is pulling in when charging. Download "Ampere" from Play Store. It will also tell you how much mAh is draining when it is not plugged in.
I had the same problem when I had damaged (cheap) usb cable.
try to change it.
Also you might have dust in your phone port. try to clean it carefully. (youtube videos should help with ideas how to clean it)

charging problem

I'm facing issue with my Rog 2, my phone is not charging fast
1. I'm using 18w charger come with the phone to charge
2. I have used Xiaomi 2i power bank with 18w output to charge my phone (still not working)
3. I restart the phone on charging it goes down 36% to 29%
4. On charging when i restart the phone it goes 8% to 13%
5. I'm facing this problem from the yesterday
6. Double plus sign on battery icon as well as fast charging text on home screen is also not showing while charging
What is the issue please help anyone
Though I may be wrong, I think you need the 30W charger for that. 6,000mAh battery is quite a handful and 18W may not juice it up as fast as you want.
zayidhs said:
Though I may be wrong, I think you need the 30W charger for that. 6,000mAh battery is quite a handful and 18W may not juice it up as fast as you want.
Click to expand...
Click to collapse
Bro 18w charger take 12 hours to full charge my phone
What is the issue i can't figure out may be asus india help me
Himan99 said:
Bro 18w charger take 12 hours to full charge my phone
What is the issue i can't figure out may be asus india help me
Click to expand...
Click to collapse
Well, there is obviously a problem.
There are battery apps that can monitor incoming charge though not as effective as the hardware for monitoring charge but it'll give you a fair idea if you check it out.
I think you should reach out to Asus for solutions if possible, a replacement unit.
All the best.
Bro i have another serious problem. Accidentally my phone got dropped and the volume rockers get damaged. And asus won't cover it on warrenty
zayidhs said:
Well, there is obviously a problem.
There are battery apps that can monitor incoming charge though not as effective as the hardware for monitoring charge but it'll give you a fair idea if you check it out.
I think you should reach out to Asus for solutions if possible, a replacement unit.
All the best.
Click to expand...
Click to collapse
Any app suggestions sir
A screenshot of charging
Try this
https://play.google.com/store/apps/details?id=com.gombosdev.ampere
zayidhs said:
Try this
https://play.google.com/store/apps/details?id=com.gombosdev.ampere
Click to expand...
Click to collapse
This type of speed is showing
Himan99 said:
This type of speed is showing
Click to expand...
Click to collapse
Wow! That's too low.
As you can see from my attached screenshots on a Huawei Mate 10 Pro.
Let's get someone with a properly charging phone to give us her/his values so we can see the charge levels of a proper 18W or 30W charger
Himan99 said:
I'm facing issue with my Rog 2, my phone is not charging fast
1. I'm using 18w charger come with the phone to charge
2. I have used Xiaomi 2i power bank with 18w output to charge my phone (still not working)
3. I restart the phone on charging it goes down 36% to 29%
4. On charging when i restart the phone it goes 8% to 13%
5. I'm facing this problem from the yesterday
6. Double plus sign on battery icon as well as fast charging text on home screen is also not showing while charging
What is the issue please help anyone
Click to expand...
Click to collapse
Are you Ok Now?
I am facing this problem.This is rom problem?
FYI you can check the arrows in the battery icon when charging. 2 arrows means full speed - I guess -
Don't know if that's helps, I heard once that if charging percentage jumps in blink of an eye, then it's probably its need to collaborate battery mah with phone and it's done by dischargng your device by using it tell the phone goes to 0 and shut down it selfs , then charge it to 100% fully ..
Another app to see how fast your device being charged it's : accubattery , this is so far best option , but this app for analysis not for always use because it's consume battery like all other app

Phone and charger damaging data cables

My phone is behaving weirdly.
Whenever I use the original fast charger to charge the phone, the data cable stops working from next charge onwards. It's damaged 4 cables so far.
Sometimes it doesn't charge despite being on charge and showing the same status. In fact the battery keeps discharging (e.g. put on charge when battery was 57, it becomes 53 despite showing charging status)
I know going to service center is the last resort. If anyone has any suggestion, please share.
tarun0 said:
My phone is behaving weirdly.
Whenever I use the original fast charger to charge the phone, the data cable stops working from next charge onwards. It's damaged 4 cables so far.
Sometimes it doesn't charge despite being on charge and showing the same status. In fact the battery keeps discharging (e.g. put on charge when battery was 57, it becomes 53 despite showing charging status)
I know going to service center is the last resort. If anyone has any suggestion, please share.
Click to expand...
Click to collapse
Please observe the attached screenshot. Despite the battery showing plugged in on status bar, the CPU Z shows battery is not charging.

Phone Shuts down At 3% Battery

Hey guys i do have a weird problem with my asus rog 3 phone works perfectly fine and charges normally until w my battery is at 2/3% mobile shutsdown and does not charge when i plugin the charger the red led light starts blinking and does not charge after few minutes while unplugged and plugging in back it starts charging normally i dont know what could be wrong?
Why are you using the phone until the battery is at 0%? You will kill the battery faster.

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