I've had to backup my brand new x5 pro as I had to get a replacement from the retailer due to it having a dead/stuck pixel visible only with low nightness at night time.
My Google backup absolutely refused to restore, it kept saying "just a sec" after I log into Google account during startup.
Anyway, luckily I took local backup in the system settings / backup & reset menu and backed this up to my mac and then restored.
When restoring, it restored apps OK but kept refusing to restore contacts/sms/call logs and also homescreen layout.
Anyone else experienced this?
Somehow the Google backup worked perfectly on my replacement X5 pro (first one dead pixel). But coming to think of it, I did go through the restore process without a SIM card inserted...
Oppo backup still useless though.
Related
I'm having problems again with my messaging system on my phone (Picture messages aren't coming through. Normal ones come through but pictures ones don't. Kinda weird and this happend before and the only thing I could do was a hardreset). I purchased sprite backup and plan on doing a hard reset now to fix things. My question is the way my phone is now it has sprite back up on it. When I do the hardreset will the sprite back up on my comp be smart enough to reload the phone with what it needs to do the restore? Any feedback on this would be awesome and thanks in advance. Also is anyone knows how to fix the messaging system on this phone (8925 aka tilt) without doing the restore thing that would be great also. Thanks!
sprite might back up the problem. So after you hard reset and reload the backup you may have just reloaded the problem as well.
I was worried about that. Maybe i'll just take the time to reinstall everything. I'd hate to go that route though...
I've been having this problem for about a week now where my search and home buttons stop working after a reboot or if the phone is powered on. I have been a longtime Enomther ROM user and this started happening after I did a routine backup. The last app I had installed was Widget Locker but I do not think this is the problem because: a) From reading through numerous forums, nobody has reported a similar issue because of WL & b) This happens even after I uninstalled the app and performed several clean installs of both CyanogenMod & Enomther's ROMs.
A factory wipe from Settings followed by a clean install of any ROM makes the problem go away but: rebooting to recovery to do a nandroid backup, restoring a nandroid backup, or turning the phone off then on again all recreate the issues with the search and home buttons. Can anyone give me any insight?
Note: I should probably call HTC Support, but because I have an unlocked bootloader I don't know what to tell them...
Htc support would do much for you, it sounds kinda obvious that's it isn't an issue with your phone but the intial rom/software/settings setup you have.
If you wipe and do a fresh install it is fine, correct? Your issues only come back when you restore the original you where having the issue with, right?
So what does that tell us...
Something got botched up along the way, or did I just completely misread.
How about this, backup everything with titanium & then wipe & do a clean install, then try restoring apps one by one, kinda a pain, but could help you narrow it down, unlikely it's an app problem, but stranger things have happened.
*Is that any nandroid backup or just the one you were having the intial problems with?
Sent from my phone.
Actually it happens when I restore any Nandroid backup, including ones from before I even had the problem. It definitely has to be a software issue, but I can't narrow down where the problem began. I thought it was Widget Locker, because of the Homehelper option, or LCD Density changer, but I stopped using those apps and it still persists. What I have been doing as I've tested my different backups and tested different ROMs is use the titanium backup restore option just to preserve my settings and apps. It's a pain, but I've been dealing with it.
Okay, so I think I finally got rid of the problem. *fingers crossed* I had to dig deep into the archives and found a nandroid backup from about two months ago that seems to be working well at the moment. I've done multiple reboots, messed with spare parts settings that required reboots, and all seems to be well. My long, individual nightmare is over.
This is a bad week. Yesterday I dropped my Xperia Z onto the pavement, and it got a major damage at the polyamid frame on the upper right corner. It could have benn worse. no display or back glass broken. Oh, and the cover for the headset plug has to be replaced, too. See the sad picture attached. Repair will cost about 112 Euros (and I think another 100 Euros for spare parts) Today my SanDisk 32GB micro SDHC died from one second to another. Completely dead. It's not even recognized anymore, regardless in which PC or Android Device I put it in.
However, enough self-pity, my question is: How do I secure my whole phone from curious repair-workers? My smartphone is essentially full of sensible and private Data. Emails, Texts, Photos, all the Apps with stored Logins (Facebook and the likes).
My first idea is the Android built-in Encryption under Settings > Security > Encrypt Phone. I've never done that, because it says it takes a whole hour, and there is no information about this encryption can be reverted. Because maybe some App stops working, or it makes the whole phone slow. And now the most important question: Is it worth the effort? Is it really secure facing an autorized sony repair staff member?
Secondly I came up with the thougt of doing a backup. Maybe the Repairman calls me and says he has to do a full service test to ensure every internal bit an piece is still working after repair. Which might mean he has to have access to the phone (and the service menu). Since I have encrypted and locked my phone, this can only be done via factory reset. So I should have an complete backup. Has anyone ever tried the built in backup and restore? Does it really backup everything? Every App, evry Data, every setting (widgets and stuff), well plain and simple - a copy of my phone current state? At the moment it only offers me to backup system files and data, might be due to the fact that there is no sd-card and the internal memory has not enough space.
Any other backupsolutions? My phone is not rooted, and rather shouldn't be (warranty issues)
besserde said:
This is a bad week. Yesterday I dropped my Xperia Z onto the pavement, and it got a major damage at the polyamid frame on the upper right corner. It could have benn worse. no display or back glass broken. Oh, and the cover for the headset plug has to be replaced, too. See the sad picture attached. Repair will cost about 112 Euros (and I think another 100 Euros for spare parts) Today my SanDisk 32GB micro SDHC died from one second to another. Completely dead. It's not even recognized anymore, regardless in which PC or Android Device I put it in.
However, enough self-pity, my question is: How do I secure my whole phone from curious repair-workers? My smartphone is essentially full of sensible and private Data. Emails, Texts, Photos, all the Apps with stored Logins (Facebook and the likes).
My first idea is the Android built-in Encryption under Settings > Security > Encrypt Phone. I've never done that, because it says it takes a whole hour, and there is no information about this encryption can be reverted. Because maybe some App stops working, or it makes the whole phone slow. And now the most important question: Is it worth the effort? Is it really secure facing an autorized sony repair staff member?
Secondly I came up with the thougt of doing a backup. Maybe the Repairman calls me and says he has to do a full service test to ensure every internal bit an piece is still working after repair. Which might mean he has to have access to the phone (and the service menu). Since I have encrypted and locked my phone, this can only be done via factory reset. So I should have an complete backup. Has anyone ever tried the built in backup and restore? Does it really backup everything? Every App, evry Data, every setting (widgets and stuff), well plain and simple - a copy of my phone current state? At the moment it only offers me to backup system files and data, might be due to the fact that there is no sd-card and the internal memory has not enough space.
Any other backupsolutions? My phone is not rooted, and rather shouldn't be (warranty issues)
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2116920
There you go.
But anyways, I'd say root your phone install cwm and do a nandroid backup. Save the backup file(s) somewhere else (not on your phone duh). Then do a factory reset and send the phone like that.
Dsteppa said:
http://forum.xda-developers.com/showthread.php?t=2116920
There you go.
Click to expand...
Click to collapse
I wasn't sure if my question concerning encryption is right in the Troubleshooting forums. But if so, maybe an admin can move the thread?
According to your answer I assume the aformentioned stock backup solution isn't that useful at all?
What's with the encryption security?
I must have installed a dozen or more ROMs since I got this phone, but never has it had any backups available during initial install wizard. It still lists my Note 4 backups though and it's been months. :/ Is there any way to force it to backup to Google?
do you have backup my data and restore checked in backup & reset(main settings)?
simms22 said:
do you have backup my data and restore checked in backup & reset(main settings)?
Click to expand...
Click to collapse
Yes, and I double check, just to be sure.
I dont believe that custom GAPPS packages have the ability to backup to Googles Servers. I have only been able to get stock builds (Odex or Deodex) to backup. Anything else never does.
The same issue was on prior versions of Android with restoring of WiFi accounts and stuff.
Thank you, that makes sense. I guess I would have to setup a stock ROM the way I like it, use it for a bit and then restore that to a custom ROM. Any idea how often it makes these backups? I only ran a stock ROM on it for about a day or so.
ReelFiles said:
Thank you, that makes sense. I guess I would have to setup a stock ROM the way I like it, use it for a bit and then restore that to a custom ROM. Any idea how often it makes these backups? I only ran a stock ROM on it for about a day or so.
Click to expand...
Click to collapse
It is really weird because I was running stock unrooted for about 3 days and when I un-encrypted and rooted I still didn't have a backup on Nexus 6-I had to restore a backup of my Nexus 5 from like 3 weeks ago...this is very strange and I don't know what is causing the issue...
Pecata said:
It is really weird because I was running stock unrooted for about 3 days and when I un-encrypted and rooted I still didn't have a backup on Nexus 6-I had to restore a backup of my Nexus 5 from like 3 weeks ago...this is very strange and I don't know what is causing the issue...
Click to expand...
Click to collapse
Interesting, I wonder if there are others who have the same issue. Thanks for chiming in.
and i was running an aosp build, with root, when i wiped and had a backup of my n6 as an option to restore. it does seem as many arent getting an option to restore a n6 backup.
I have one back up from the first day I got my nexus and haven't had it backup since. Its a little frustrating.
Same here the only backups it shows is from an HTC One Max I had for like a week or so.
Sent from my Nexus 6 using XDA Free mobile app
I've had the same experience. I've factory resetted a few times since I got the phone and in none of them had I gotten restore. Is there a way to view the date of last backup made?
LordGrahf said:
I've had the same experience. I've factory resetted a few times since I got the phone and in none of them had I gotten restore. Is there a way to view the date of last backup made?
Click to expand...
Click to collapse
Not AFAIK, only when running the OOBE wizard does it list previous backups. This is something Google should implement in it's device manager, so you can delete old crap, check backup status and force a backup.
I was wondering if I was the only one that was experiencing this. Hope to see a fix soon.
Ngo93 said:
I was wondering if I was the only one that was experiencing this. Hope to see a fix soon.
Click to expand...
Click to collapse
I have a similar issue.
I have a backup. I did a factory reset 2 days ago, and the initial setup showed a nexus 6 backup but it was 16 days old...
I was using the phone every day, on LTE and on WiFi but the backup stopped 16 days earlier for no reason.
Do not know why, didn't change anything, i was on stock the whole time. The only thing i did was changing the dpi(like 5 weeks ago). That is why i did the factory image flash/reset.
This is an issue with Google, and its been there for a long time.
Before lollipop we just didn't see the backup screen so we didn't know that it was working or not.
Sometimes after a factory reset my WiFi passwords came back sometimes they didn't. And.And this was prior lollipop.
It looks like the issue is still there but now we can actually see if we have a backup or not...
Davzone said:
I have a similar issue.
I have a backup. I did a factory reset 2 days ago, and the initial setup showed a nexus 6 backup but it was 16 days old...
I was using the phone every day, on LTE and on WiFi but the backup stopped 16 days earlier for no reason.
Do not know why, didn't change anything, i was on stock the whole time. The only thing i did was changing the dpi(like 5 weeks ago). That is why i did the factory image flash/reset.
This is an issue with Google, and its been there for a long time.
Before lollipop we just didn't see the backup screen so we didn't know that it was working or not.
Sometimes after a factory reset my WiFi passwords came back sometimes they didn't. And.And this was prior lollipop.
It looks like the issue is still there but now we can actually see if we have a backup or not...
Click to expand...
Click to collapse
I always had fresh backups when I had a Note 4, the Note 3 and the Note 2. My wife has had a Galaxy phone since the S2 and never had that issue either. Seems to be a Nexus thing, to me.
ReelFiles said:
I always had fresh backups when I had a Note 4, the Note 3 and the Note 2. My wife has had a Galaxy phone since the S2 and never had that issue either. Seems to be a Nexus thing, to me.
Click to expand...
Click to collapse
I had a note 2, and used Samsung account for backup also, and that worked well.
Could be a nexus issue, but i don't know whats the cause.
I remember updating the Google play services manually from apk mirror(with the correct version OFC). Maybe that broke the backup process.
Not really a big deal for me but its certainly a problem for many.
I got my Nexus 6 about 2 weeks ago and I was running into this same issue. I went to the Google Play website and noticed there were no entries for the Nexus 6 regardless of how many times I reset. I thought maybe it was because I initially used that "tap and go" feature and chose my old Droid Maxx, but even after resetting it and setting up as a new device, the phone still didn't show up in Google Play.
For giggles, I did another reset and "set up as a new device", and it again did not show up in Google Play. I then decided to go into "Backup and reset" on the phone, turn off "Back up my data" and turned it back on again (with the phone still logged into the Google account), and at that point it "Registered" and shows up in Google Play, and so far, to this day, shows a present date for "Last Used" (knocking on wood).
I have not yet reset my phone since this has happened, so I cannot tell you if it backed up my settings and apps or not, but at least it is now showing in Google Play as a device.
Hope this helps to either work around the issue or find a solution to the issue.
I flashed back to stock today and it was showing my nexus 6 backups that it took off euphoria os and it had no problems restoring my data. I was running euphoria yesterday, so it seems our devices are backing up but it's not visible to restore unless you are on a stock rom :/
Edit:
I re-installed euphoria and this time the backups were available to restore, so maybe euphoria is the first rom that I've come across that has fixed the issue.
I bought My P20pro in less than 1 month. But once i took out from my jeans pocket, on the screen asking about the LANGUAGE, email, security set up.. like my 1st day using it.
Then only i realized, all 1000+ photos , apps, all GONE!, the phone self reset- to factory setting:crying:..
Any idea why is this happened guys?
All my precious photos... gone
Power and volume buttons get pressed together, phone went into recovery and ultimately caused a factory reset ?
Otherwise, could well be a fault in the phone itself.
wadienmn said:
I bought My P20pro in less than 1 month. But once i took out from my jeans pocket, on the screen asking about the LANGUAGE, email, security set up.. like my 1st day using it.
Then only i realized, all 1000+ photos , apps, all GONE!, the phone self reset- to factory setting:crying:..
Any idea why is this happened guys?
All my precious photos... gone
Click to expand...
Click to collapse
You know you can get your apps and pictures back, if you enabled backup on google photo app it will sync copies of your videos and pictures to your google account otherwise if you enabled cloud in huawei account, then that can sync copies as well to a account at huawei which you can then access at https://cloud.huawei.com
For the apps will be restored if you allowed the mobile to create backup of the device. Then when you choose restore from backup. Pick your model and then finish the steps and you will have apps, sms, contacts and so on back on the phone again.