I see some similar threads in this forum but nothing that was suggested helps, so I thought I'd create a new question:
I got a kindle fire X43Z60 that is stuck at boot. I was told it had a problem with the charging port that needed to be replaced. I'm assuming after a while a lot of jiggling was needed to charge it and even that stopped working after a while.
I purchased a main board off of ebay, the board was described as from a broken kindle and but was tested and was in working condition. I replaced the old board with the new one but the symptoms are exactly the same. Then I bought a replacement battery off ebay, but new battery did not help either.
I don't have the original charger for the kindle but have multiple micro USB chargers and I assume one of them would work (from Galaxy S4, original nook, others).
The way it looks (with new and old, battery and main board), is that when I press the power button initial "kindle fire" shows up and then disappears. When I press and hold the power button, the "kindle fire" logo disappears, I let the button go, then the logo appears again, disappears for a second and it appears again but now there's this graphical effect rolling over the logo as if it was booting up. At some point after it just powers off abruptly. Occasionally I'm able to boot it up all the way using that method and it would stay on for a minute until a message would appear "are you sure you want to power down" and it would power down without me having a chance to respond. It kind of looks like the battery is drained. When I do boot it up all the way the battery indicator shows it as not nearly drained.
When I hook the kindle up to a PC using USB cable, the initial kindle fire logo just appears and disappears in a loop. I dont see the kindle being visible to the PC.
What else can i try to fix it?
Is there nobody that knows solution to this, or at least give me a hint where to look?
specu said:
Is there nobody that knows solution to this, or at least give me a hint where to look?
Click to expand...
Click to collapse
You could simply google it
I think you have to call Amazon's Customer Service.
Hi, I could use any help or advice you guys might have to offer, the problem (at first) seemed to be just a bootloop - I am able to get the device to boot by connecting the device to the computer then disconnecting and reconnecting the kindle battery ( usually works 1 in 7 times ) .. I have tried a factory reset through the device menu which completes without issues but once the power button is pressed (tapped or held) the device freezes and then starts the bootloop again. I have been able to use adb to get the device into the recovery menu but trying to recover this way starts the boot loop again, possibly because the power button has to be pressed to confirm the option.
edit: forgot to mention that when the power button is tapped it asks if I want to power off - it doesn't just turn the screen off (I'm not sure if this is normal or not)
I'm unsure what to do at this stage, so any advice would be gratefully welcome.
helpful info:
kindle fire hd 7 (4th gen)
fire os: 4.5.2
kindle fire sale. I pay $10 for a kindle hd do to this problem.
due to the cost i fearlessly pulled the cover and pull the power button to see if this was the problem. it started working . put the backcover back and the problem returned. . I now use it with the cover not pressed in so far so good. not sure were the fault is..still looking for something other than the power button cable chip??
c0pyright said:
Hi, I could use any help or advice you guys might have to offer, the problem (at first) seemed to be just a bootloop - I am able to get the device to boot by connecting the device to the computer then disconnecting and reconnecting the kindle battery ( usually works 1 in 7 times ) .. I have tried a factory reset through the device menu which completes without issues but once the power button is pressed (tapped or held) the device freezes and then starts the bootloop again. I have been able to use adb to get the device into the recovery menu but trying to recover this way starts the boot loop again, possibly because the power button has to be pressed to confirm the option.
edit: forgot to mention that when the power button is tapped it asks if I want to power off - it doesn't just turn the screen off (I'm not sure if this is normal or not)
I'm unsure what to do at this stage, so any advice would be gratefully welcome.
helpful info:
kindle fire hd 7 (4th gen)
fire os: 4.5.2
Click to expand...
Click to collapse
Hello,
I hope someone can help me resolve the issue i face with my kindle fire hd 7
The device was not rooted, and no parental password was set. The only protection was set is screen pin
The device was unused for several months, so the battery got completely discharged. Now I charged the device and booted it. And all I get is a big lock on the screen, a line where i can put the code, and it says "Enter your boot password", and the keyboard below it.
Needless to say I do not have a boot password. I tried resolving the issue following Amazon instructions to get to factory reset by entering the code 5 times, but i do not get a factory reset prompt.
Tried to get into factory reset boot by pressing Volume Down and Power buttons, it did not work at first. But at the end I got a screen with an triangle and exclamation mark in it, and a message saying the device is unable to boot. There were two options: Reboot device, and reset to factory settings. I selected the reset to factory settings, and the device gave me a second screen with bunch of No and one Yes
I selected Yes, and pressed Power button. So the device was rebooting with a message KindleFire and a line under it for about 5 minutes, and at the end it went back to the huge Lock screen with the prompt to enter boot password.
Amazon support were completely helpless. I spoke with 3 tech people there, neither know what to do. They keeps saying Kindle does not have boot password. So I am quite lost here and will appreciate any help
Thanks
I spoke with Amazon again, now they are claiming my Kindle is rooted, and that it is asking for boot password because a different BIOS was installed. I don't see how it is possible, there were only a few books on that kindle and it was not even connected to the network. I get the feeling Amazon has no clue what is going on and just want to get rid of me and my pesky issue.
I'd like to entertain the possibility of the device being rooted. Is it possible to overload a default Kindle version somehow?
In order for your device to work, you must perform a factory reset from recovery mode. It is a little bit tricky, but it will work. So, let's get started:
In order to get into recovery mode, you need to do the following keys combinations:
Push Power button + volume down key until you see the kindle logo. As soon as it appears, take your hand of the power butoon and quickly push twice the volume down button. After that, hold the volume down button pushed and your device will boot in recovery mode. Please take notice, that you need to do these steps fairly quickly in order for it to work. Then you need to select factory reset and yes. That's all.
Didn't work for me, still asking for boot password.
XT1585
any luck?
has anyone managed to fix this issue as i have a kindle fire 7 hd 2013 soho with the same issue, have a fastboot cable but havent had any joy fixing it, have tried firerooter and a few other commands.
Once your kindle fire gets the Enter Boot Password, it is toast. You have a brick on your hands. Amazon support cannot help you, and a factory reset does not work. It's an internal flaw or error, and sadly, Amazon does not address this publicly. If your Kindle fire is not under warranty, the best they can offer is a discount (and not a very deep one) on your next kindle.
i have a Kindle Fire 7 HD that is trash now because it is asking for the Boot Password and of course Amazon is saying too bad...i am trying to find the notebook app i had on it to see if i can recover it on my other android tablet....does anyone know the name of the notebook app that was in this kindle fire 7 hd?
I was given an old Kindle Fire HD 7" 3rd Generation KFSOWI - Soho completely stock and was playing with it a bit and decided to try the KingRoot app (NOT KingORoot). It was going along and got to 35% then said it failed and asked if I wanted to try again. I clicked try again. Thats when everything went downhill. It rebooted on its own then displayed the all white Kindle Fire logo then moved to the brighter white and orange logo with the glimmer moving across the screen. There it stays now. It wont go any further.
I have tried to use Vol - and PWR with it turned off to try to get to Recovery or Vol + and PWR for Fastboot but after the all white logo it just shuts off. Its as if the recovery utility is no longer there.
I do have a Fastboot/Factory cable I made a while ago and when I plug that in it does get to Fastboot mode. However in ADB on my desktop it wont see it there. If I plug in a standard USB cable to the Kindle and let it go to the white n orange logo then ADB will see it and brings up the Serial number but instead of saying "device" it says "unauthorized".
I am seriously at a loss right now as I have been googling to to fix this since it happened and all the ready made utilities are for other generation devices.
I have tried the usual holding the power button for 60 seconds to turn it off and then try turning it back on but nothing works.
Im just not sure what can be done with I cant get to recovery and ADB either wont see it or says its unauthorized.
PLEASE HELP!
John877 said:
I was given an old Kindle Fire HD 7" 3rd Generation KFSOWI - Soho completely stock and was playing with it a bit and decided to try the KingRoot app (NOT KingORoot). It was going along and got to 35% then said it failed and asked if I wanted to try again. I clicked try again. Thats when everything went downhill. It rebooted on its own then displayed the all white Kindle Fire logo then moved to the brighter white and orange logo with the glimmer moving across the screen. There it stays now. It wont go any further.
I have tried to use Vol - and PWR with it turned off to try to get to Recovery or Vol + and PWR for Fastboot but after the all white logo it just shuts off. Its as if the recovery utility is no longer there.
I do have a Fastboot/Factory cable I made a while ago and when I plug that in it does get to Fastboot mode. However in ADB on my desktop it wont see it there. If I plug in a standard USB cable to the Kindle and let it go to the white n orange logo then ADB will see it and brings up the Serial number but instead of saying "device" it says "unauthorized".
I am seriously at a loss right now as I have been googling to to fix this since it happened and all the ready made utilities are for other generation devices.
I have tried the usual holding the power button for 60 seconds to turn it off and then try turning it back on but nothing works.
Im just not sure what can be done with I cant get to recovery and ADB either wont see it or says its unauthorized.
PLEASE HELP!
Click to expand...
Click to collapse
Classic FireOS boot hang. Tough to fix on older (pre 5th gen) devices that do not offer a way to reload FireOS from stock recovery.
Unfortunately, this is not the correct forum for your device (this thread is for 5th & 7th gen Fire 7). You'll want to repost your question here: https://forum.xda-developers.com/kindle-fire-hd
My Firestick was running very slow this morning so I used the shutdown/restart option in the setting menu. When the firestick started its reboot, it got as far as the black screen with the white Amazon logo. It is 2nd generation firestick.
I waited the 25 minutes recommended for reboot/update. No change.
I tried holding the right navigation button along with the back arrow key for the ten seconds recommended. No change.
I plugged a different firestick into the TV and it worked normally with the original power cord and extender.
I reinstalled the old firestick and then checked the TV "Source" for the firestick (DMI 2). The firestick isn't shown.
I moved the firestick to DMI 3 and checked source again. Firestock not shown (even though it must be detected if the Amazon logo is making it to the TV).
I'm confused:
If the firestick is plugged into the DMI port, it is normally shown when I check source.
If the firestick is dead, then why is it getting as far as the Amazon logo?
I know that a replacement firestick is inexpensive, but it is frustrating not knowing why it would die at the same time I did a simple restart.
Any ideas or suggestions?
Thanks