Database Develop

Loose D-Pad

I have searched for this but only seem to be able to find one reference to it but no replies so maybe Im the only one......
I have had my Kaiser for a bout a month - not used extensively yet but noticed only a few days ago that the D-Pad is loose in its seating - it appears to be excessively so and "wiggles" quite a lot.
either this is just me...or being new to HTC, its normal. Can anyone confirm/deny
thanks

Mine is loose too...

Mine too, and was loose from day one...

noticed mine yesterday too... could see the led on it
Might open it over the weekend to see if its a case of tightning or adding something to the keys to mak e it tighter

I also thought i was the only one, been like that since unboxing, it's looseness is kind of annoying

Noticed mine after about a week, and also two more which were literally just out of the box.
It's annoying, but I'm prepared to live with it. Form wise it's one of the better build qualities and I'm still generally over the moon with it. Just wish it ran like an iphone! bought someone an ipod touch the other day and man it's so damn pretty!! I just kept telling myself that my phone does all the iphone does and more, UI wise it's just a little more plain-jane hehe.
Ant

the tytn ii is way better than iphone; better everything - no-one should need to tell you that
iphone is a girly phone. all it does is look pretty
apart from d-pad, im very chuffed with mine. also now running pocketmusic 5 on it and that makes it as good a music player.

Mine is loose too, but i just kind of got used to it.
it does seem like some of the shiny finish is starting to chip off though. that annoys me a bit more.

I had to send my tytn II off for repair due to another issue. Calls/texts would not work while in 3g areas. Anyways I got the phone back and noticed this aswell about the d-pad, but I wasnt sure if it was like that before I send it off. But I really notice it now and it annoys me, all in all tho apart from that its a fantasic phone. Glad I not the only one with this problem.

i notied mine is lose to this week ...

Ok, this loose d-pad issue was raised before and it is not a problem. All TyTn IIs have about 1mm of play. The d-pad has a "lip" which is seated under the front bezel. It will not fall out and it is a standard part of the design - just ignore it it does not cause problems.
Mike

Mandiven said:
I had to send my tytn II off for repair due to another issue. Calls/texts would not work while in 3g areas. Anyways I got the phone back and noticed this aswell about the d-pad, but I wasnt sure if it was like that before I send it off. But I really notice it now and it annoys me, all in all tho apart from that its a fantasic phone. Glad I not the only one with this problem.
Click to expand...
Click to collapse
The "looseness" is part of the design. The D-pad is subjected to finger pressure all the time it is used, it is expected to have some free-play movement.

My d-pad has also this kind of "looseness"
But this is very strange because this looseness is only on the left side of the d-pad. It seems to me that something has been broken!
Melkor

I've got the same problem.
I solved it with a small piece of screenprotector which I placed on top of the d-pad beneath the edge.

Noticed that the first thing I took it out of the box. Not a big deal to me.

Melkor said:
My d-pad has also this kind of "looseness"
But this is very strange because this looseness is only on the left side of the d-pad. It seems to me that something has been broken!
Melkor
Click to expand...
Click to collapse
No it's not broken. What is unusual is that yours only slides about on one side - most slide around all round (slightly more on top / bottom edges. I think if you tried a little more force it would slide all round. It really is not a fault and not a problem. (the pad merely sits on top of the actual switches and is not connected to them - so the movement is of no consequence)
Mike

Yeah, that's normal, mine too... This is the new HTC quality ...
Really, this device sucks !!!!!!!!!!!
- Not good for gaming
- Not good for playing videos
- Bad quality D-pad
- Keyboard not very good (worse than the original TYTN one) from my point of view
And all of that for around 700 € ... !!!!
Anyone who want to buy a new pocket pc, please think twice before choosing the Kai-**** !
The more I use it, the more I hate it ... I have it for about two weeks now and I still prefere to use my HTC prophet !

michalopoulosgk said:
The "looseness" is part of the design. The D-pad is subjected to finger pressure all the time it is used, it is expected to have some free-play movement.
Click to expand...
Click to collapse
Can you please explain where is the interest of this looseness ? I had many pocketpc before this one (and 2 x HTC's), and it is the first time I meet this looseness. And from my point of view, yes , it is annoying !
I hate the feeling I have when pressing the pad or the buttons, when you should have a high quality machine (700 € ...) it is disapointing to feel the buttons moving under your fingers.

When I recieved my first Tilt, the D-Pad was very loose. Also, the UP button had to be mashed a little hard for it to work. It would do the 'click', but wouldn't engage unless you pressed a little harder. This was happening from the minute I took it out of the box. It was very annoying so I returned it for a new one. The new phone D-Pad is not loose at all and works perfectly. I've had this second Tilt now since about 10 days after release, so it's received quite a bit of use. Not sure what's up, but there was something wrong with the first Tilt I received.

Kaiser Sliding area getting looser

Hi
My kaiser sliding area(in between LCD and keyboard panel) getting looser. When it is not slided, i can feel the LCD panel knock the keyboard panel when i m pressing the button below the LCD or touch the screen. The feeling is unconfortable.
May i know is that any solution to solve this issue? Some of my kaiser holder friend also having this issue but not as serious as mine.

Mine is a tiny bit looser too in ~30 days. What's it going to be like in a year ?!?

twinpeaks said:
Mine is a tiny bit looser too in ~30 days. What's it going to be like in a year ?!?
Click to expand...
Click to collapse
your kaiser will look like this....
http://www.youtube.com/watch?v=CM_sMM_tvX8

Thats what mine looks like after 30 days....

I've noticed after having mine for a couple of months that it seems to be a little looser too.

yeah mines a little looser (excude the pun) but it does get hammered, i mean that by...
sat on, oily hands all over the keyboard, dropped, used in the rain, car mount, fiddling with it while its in my pocket
I would expect it to be a tad looser, it does feel solid and well built though,

I wouldn't fret too much. My kaiser loosened up a little after a month or so, especially after I dropped it numerous times, but six months later it's no worse than it was. I think a little bit of give is natural, designed for even, but it's not a symptom of anything more. The hinge is really quite well engineered.

Diamond build quality *re-visited*

I know there is already a post on this, but it applied mostly to grey market diamonds. I would like to hear from some people who have recently bought official HTC diamonds from their service providers.
My phone's screen is perfect. No yellow tints and no lines/rainbowing. However, the top and bottom panels are not flush with one another meaning that at a certain angle, the backlight bleads out a little on the left side where the panels meet. In addition, the top panel does not align with the rim of the phone properly so that there is a thin gap - this is quite annoying as the gap appears to have already accumilated dust/lint.
My phone is from Orange and I received it a few days ago. I can't say that these 'issues' bother me too much, but I would like to hear how common they are and whether they might pose problems etc. If this is a rarity and I have been unlucky I may consider swapping it for another Diamond.
Thanks,
S.

*bump*
Why the silence guys? :-(
Share your thoughts please. I lead a pretty hectic life so build is v. important for me, so your opinions/perspectives would really help.

Only thing I have noticed on mine is that the printed ring around the wheely thingy is not central.
Seriously, I think it's fine.

My Diamond is perfect. Came from my provider here in Finland, and no issues with build quality at all.

Probably not silence, more likely most have no issues!
Certainly none with mine.

I have a TMobile MDA Vario IV Compact and have no hardware build quality issues (don't get me started on the default software branding ! YUCK !)

Fair enough. The question is, do I swap this diamond which works flawlessly and has a great screen, for another which in all probability will not, for the sake of cosmetic perfection?
I'm thinking NO.

Grey market ?!
My HTC is 100% official but I bought it directly from a high street dealer rather than from my GSM provider.
I usually do that for two reasons - Firstly it's quicker when you want to get hold of new trendy phones Secondly I don't have to bother with simlocking and operator limitations
....and the rebate is often better.
Please don't think that only operator branded copies are genuine.
BTW - You should keep your handset if you're happy with it

FH1 said:
Only thing I have noticed on mine is that the printed ring around the wheely thingy is not central.
Seriously, I think it's fine.
Click to expand...
Click to collapse
i have the same problem .. .. well it isnt really a problem at all ... and i have a dead pixel .. but just 1 pixel in a 640x480 screen is not noticeable at all

perfect diamond here. got it from provider first day it came.

got mine today on t-mobile uk. its perfect!

Had mine since it was launched on Orange and the only problem I have is one dead pixel which is stuck on blue. It's almost impossible to see without really looking for it though so doesn't really bother me.

same here.. bought it from vodafone. not a single *build* flaw

So no-one can see any amount of white light leakage through a tiny gap where the two panels meet then? I must have an extremely rare phone! lol.

I have a slight gap with light leakage, doesn't bother me as you can't really tell with the top and bottom screen protector on and lined up peroperly.
I don't think its very rare as I've seen a few video's with the same problem. I read someone on here had the same issue and tried returning it but was apparently told it was within HTC's build tolerance.

When you say screen protector, do you mean a third-party one you have bought yourself?
Interesting re HTC build tolerance. Hmm...

I use a martin fields protector which comes with the screen protector and a protector for the bottom button bit.

kien said:
I have a slight gap with light leakage, doesn't bother me as you can't really tell with the top and bottom screen protector on and lined up peroperly.
I don't think its very rare as I've seen a few video's with the same problem. I read someone on here had the same issue and tried returning it but was apparently told it was within HTC's build tolerance.
Click to expand...
Click to collapse
I have this "gap" as well, but it is miniscual and I'm sure its on most of the devices....you just have to look real Hard.

My gf's Diamond is almost perfect. I just noticed the stylus to be slightly misplaced... But she didn't even noticed it, so it's not a big deal.

Mine looks perfect, but I have a little backlight leakage on the bottom of my screen. Means a yellow/white spot on the bottom of my screen.

Broken Diamond display, or what?

Hello there, XDA.
This thread is more for an ensurance for me that I've done nothing wrong when using my phone - and it might show up that some other people have the same problem as I do.
Now, to the thingie. Bought a HTC Diamond about 3 months ago - working just fine. Although about 3-4 weeks ago I realized that when I tilt my screen, I can see some crazy stuff going on... There is two pictures attached and linked to further down.
Anyone else has this problem? Would be lovely to hear what you've done. I sent an e-mail to HTC and the manu... manufactourer-/or~ (spelling :b).
http://img403.imageshack.us/img403/6462/htcbrokenkx4.jpg
http://img393.imageshack.us/img393/2473/htcbroken2wl7.jpg

i haven't got that problem, and that doesn't look good at all for you

jewhaen said:
Hello there, XDA.
This thread is more for an ensurance for me that I've done nothing wrong when using my phone - and it might show up that some other people have the same problem as I do.
Now, to the thingie. Bought a HTC Diamond about 3 months ago - working just fine. Although about 3-4 weeks ago I realized that when I tilt my screen, I can see some crazy stuff going on... There is two pictures attached and linked to further down.
Anyone else has this problem? Would be lovely to hear what you've done. I sent an e-mail to HTC and the manu... manufactourer-/or~ (spelling :b).
http://img403.imageshack.us/img403/6462/htcbrokenkx4.jpg
http://img393.imageshack.us/img393/2473/htcbroken2wl7.jpg
Click to expand...
Click to collapse
That just looks like moisture between the screen protector and the screen itself.

Odd that it's in a perfect rectangle. I've seen this before on a mates LG Viewty (Horrible phone!), but he never followed it up so I don't know what the cause was. It did have a touch screen, but no protector. Perhaps its moisture actually in the screen or a manufacturing fault?
Good luck.

Oh my - I had rectangle on the screen today when I removed the protective front later (brand new phone).
Though It's no longer showing I'm scared its going to become more apparent and eventually become like this.
What is going on with QA and HTC?
There was another exact case like this that I saw this week. Can't really remmeber but do a search and you will find it.

I have the same thing on my Touch Pro, and another user has had the same problem on his (her?) Diamond:
http://forum.xda-developers.com/showthread.php?t=428262
Unfortunately it isn't moisture below the screen protector, but that the touch resistive layer was subject to heavy pressure (eg: being squeezed in the pocket). It shouldn't affect anything in the short term, but in the long run the touch screen might become erratic or imprecise, so you should keep an eye on it.
The store I bought my TPro from doesn't accept returns/exchanges, and so far HTC hasn't replied to my support ticket. Unfortunately I think some of us are going to be left out in the cold. Personally I'm tempted to buy a replacement touch layer and replace it myself, but of course that would void the warranty (even though it doesn't seem to be doing me any good).
If this becomes widespread, there could be a chance for a class action lawsuit (hopefully HTC will wise up and help us out before it comes to that).

Ouch >.<, feeling sad (but somewhat a bit of relief) that some others has the same problem.
Yes, the rectangular shape is very, very odd - since that makes me think that just pressure can create this mess. It feels more like a manufacturing fault.. But, as for fhsieh, HTC hasn't respond to my support ticket.
Wondering if I should call them to get a direct answer.. Hm.

I've suffered this
But in a Touch Cruise I own before. I thought, as said, that this regular shape can only came from a pressure problem.
Loosing my warranty (due to the long time to be repaired here in Spain), I opened it, confirming that was not a problem with moisture (at least in my case). Also I saw the resistive layer poorly sticked to the body, with zones unglued, causing the layer to raise, specially in the bottom edges. This bothered me a lot, because I ended with lot of dirt between the layer and the screen itself, unable to clean.
Maybe that was the problem. If the layer is not correctly assembled it gets an irregular surface (as lightly squeeshed) , yielding this. But, functionally speaking, the screen was performing well, as it should be.
Hope this helps.

It's only humidity... it happens also in my diamond... try to dry it under the sun..(not so good for lcd but it works for me)..

Immanuel01 said:
It's only humidity... it happens also in my diamond... try to dry it under the sun..(not so good for lcd but it works for me)..
Click to expand...
Click to collapse
in a perfect rectangular? that doesn't seems right. although I could try it i guess.. still no answer from HTC Support -.-

jewhaen said:
in a perfect rectangular? that doesn't seems right. although I could try it i guess.. still no answer from HTC Support -.-
Click to expand...
Click to collapse
Yes, it's due to the prefect pressure of the screen, exactly in the center..if you try to press a corner for example near to Start button (with screen off) you should see the spot follow your finger's pressure. So there is a small drop between LCD and screen..(for me)

I had same problem in polaris. Send it for warranty as this is manufacturing fault. Why keep ****??? its htc s fault!?!

Well I thought i was the only one who had this problem till I came across this thread.... it's quite weird it's in a perfect rectangular shape anyone tried removing the protective screen and checkin whether it is the display... but one thing you hve to notice once the display is on we can't see tht on the screen only against a black background can you notice it....

It is the problem of screen protector. You may not see this watermark after you take off the screen protector. Try other good screen protector like Brando, Martin Fields ....

angler said:
It is the problem of screen protector. You may not see this watermark after you take off the screen protector. Try other good screen protector like Brando, Martin Fields ....
Click to expand...
Click to collapse
I tried removing the screen protector and the rectangular shape is still there then I put it in front of an A/C cooler unit and it went away!!!! then after awhile it returned back and the place I live is very hot and humid so I guess it's weather which plays a role....

Has anyone ever broken the sliding/tilting mechanism?

Has anyone ever broken the sliding/tilting mechanism on the Tilt under relatively normal usage? How sturdy/fragile is it? I guess I'm just a bit OCD about it, and am afraid I'm going to watch the screen fly off or something one of these days when I slide it open.

There are reports of the mechanism breaking, of course, but it seems pretty sturdy to me.
I never open or close it very quickly, though, and make sure the screen is down flat before trying to close.
And to be honest, I don't use the keyboard as much as I thought I would -- just when I need to compose a lengthy note or play Guitar Hero

I had mine for about a month, and used the crap out of it. I would load movies and open it up and sit it on my desk, etc. Then one day, it just wouldn't stay tilted anymore. Took it back to AT&T, and they replaced it on the spot. They gave me the line about being careful, but I was always very gentle with it -

My phone has been through quite some hardships...and the tilt functionality has yet to be compromised as a result. The 8925 is very sturdily built.

I use my tilt function a lot... now it's getting a bit loose, but it still works tho

earistomene said:
...and the tilt functionality has yet to be compromised as a result. The 8925 is very sturdily built.
Click to expand...
Click to collapse
co-sign to that...the Tilt is a very [physically] solid phone IMO.