help my keyboard and dial keys dont work! - Tilt, TyTN II, MDA Vario III General

help my keyboard and dial keys dont work! - Tilt, TyTN II, MDA Vario III General

hi everyone.
i was wondering if anyone can help me with this. so ive had my tilt for about 6 months now. and i havent had any problems until now. The keyboard doesnt work at all now. and the dial and hang up button on the front of the phone dont work. The touch touch screen works fine. But the keyboard doesnt work at all, and nor do the buttons on the front work (except for the middle button, and when i press it, it brings me to the screen alignment). i was wondering if anyone can help me fix this.
i dont have insurance on the phone, and im not sure if its some kind of software issue. I tried doing the update on the phone, but it tells me there are no current versions. I also tried doing the softreset and taking out the battery. Deleting everything on the phone and going back to stock software.
if anyone can help me id greatly appreciate it. thanks.

your phone does have a 1 year warranty on it. Turn phone to stock (rom, spl, etc) and get it exchanged for another unit.

Related

Keyboard problem - Hardware or Software?

Hi guys,
I searched and found nothing specifically related to this. I tried disableXT9.cab but it did nothing.
I recently broke the screen on my second Kaiser so I had to replace it with the screen from my first (which reception problems so I stopped using it). To do this I followed the guide posted in these forums on disassembly and successfully switch the screen. I sent text messages right away after I reboot my phone and the keyboard was working fine. A few minutes later a few of the keys had stopped working. The delete key didn't work. At one point it started to work again but didn't work anymore after that.
I figured it was a connection problem so I took my kaiser apart again and rebuilt it. Unfortunately it didn't work. I tried again. This time some more keys stopped working (not sure if its because of disassembly or not - my connections are perfect). It's possible I scratched the connection ribbon... so I replaced the keyboard with the keyboard in my other phone, but I still have the same problem.
Is this a hardware problem I can't fix? (if so why did it work right after I got it to work the first time)
Or is there something funky going on with my software?? Can I fix this?
Thanks!

I tried to flash a new ROM and the same keys are still not working.
I guess this means it's a hardware problem???
Does anyone know if I can do anything to fix this.. i already tried switching the keyboard...

i'd like to figure this out as well.. i don't think it's hardware as i've changed my tilt 5 times already by complaining about the keyboard.. is yours like mine where it works sometimes but not all the time?

Backlight turns on!! Tilt WM6.1

I have an AT&T tilt and I just upgraded it to the WM6.1 ROM from the HTC webpage and since then I have noticed that when I turn of the screen, all of a sudden it just lights up for a sec and turns off again, without any reason, is there a way to fix this, do i have to flash it again? what do I have to do?

i have the same issue, seems like after i flashed it happened.. any ideas?
one cool feature is that when it flickers, if u press the screen constantly, it flickers.. like a strobe light.. lol

I have the same problem. It's annoying because I think I'm getting a text or call. and usually I don't receive texts, i have to see it light up then press the mail button to see if I have a new text. ARGH.

My Tilt does the same thing. It's a whiteish-gay light. It'll come on for short bursts or I'll notice it on in the middle of the night, and who knows how long it's on until I notice it.
I had upgraded to WM6.1 a while back, and didn't have any issues, but had to hard reset my Tilt and it has been doing it since.
It doesn't do it all the time, either. Weird.

Mine Does The Same Thing
I hope there is a fix some time for this ..

I'm glad i am not the only one, but havent found a fix yet

I seem to remember there being an issue with screen flicker when the Tilt first came out, I think it was related to having Telnav selected in the today screen items tab. Try removing the checks one item at a time from the items tab, I doubt it will be as simple as a software conflict but it could be worth trying.
I had an issue with SPB Pocket Plus on my today screen, once I moved it in to a tab on SPB Shell the issue disappeared.

Fixxed?
I dont know if it just stopped doing it, I am not paying attention anymore or if one of the many things I did finally worked, but the truth is i havent seen it do it again, Thanks to everybody

It been happening on my Tilt since I got it last month.

This is happening on my tilt too... only after upgrading to 6.1. Glad to see it is not just me, but very concerning that this is a problem directly in the 6.1 TILT rom.

Bump........
Any body have any luck on this? I continue to have this problem.

Adding my voice and another symptom
is anyone else having this problem:
1. lock the tilt by tapping 'device unlocked'
2. tap the power button.
3. the backlight comes on, no picture but instead of flashing it stays on draining the battery
4. tap the power button to turn the tilt back on
5. tap the power button to turn tilt back off again
6. tilt stays off.
the issue did not change with the backlight hotfix.

Maybe try another ROM
Finally, i found others with this stupid glitch
I thought it was a hardware error, so i had AT&T send me a warranty/replacement, and guess what... comes out of the box and STILL DOES IT! Has anyone with this problem tried installing a DIFFERENT ROM, like one from the XDA forums? I'm about to try that, because i am fed up with this. I will report if it works. ARG!
Sorry for the ranting. but in a way, i'm relieved. that there are others with this problem
... It might pay to just go back to Windows Mobile 6.0.....
-=ZYXTIA=-

Different ROM fixed problem, but just had more problems after. Sorry guys.

Me Too...
I am glad that I have found other people with the same issue as me. I thought it was just my phone, as I do a lot of backups and restores after I do something stupid with my phone and I also use a lot of beta/unstable software, and figured it was caused by these. However, it only happened after I upgraded to 6.1 stock ROM. Maybe somebody can figure out exactly why this happens, and then we can come up with a fix. I am just happy that I'm no longer alone with this issue
-Dave

I'm very pleased to know that it isn't just me experiencing this stupid backlight issue.
It started happening the second I upgraded to WM6.1
Funny thing is, it only happens to me if I Lock the phone (keys) and turn off the screen. If I just turn off the screen without locking, the backlight stays off.
It would be really great if someone could come up with a fix for this that doesnt require me to reflash my phone with some cooked up rom

has anyone tried this hotfix?
http://www.htc.com/us/SupportDownload.aspx?p_id=67&cat=1&dl_id=269
i'm experiencing the same problem, will try it and post back as soon as i can
edit: didn't work. got some error about it couldnt remove the old customization tool or something like that

Running the AT&T 6.1 ROM and silly thing turns on by itself at 12 midnight. No connection to anything as I leave it in Flight Mode. Only goes off after I hit the Power Button. Drains the battery down to about half by the time I leave for work at 7AM.
Really is annoying!

Possible Solution
If you are still under warranty, call up AT&T warranty replacement (Customer service is 1-800-331-0500, and just ask for warranty department), and tell them you have this problem. TELL THEM YOU THINK IT IS A HARDWARE ISSUE, and they will send you a replacement, refurbished Tilt. The next one will also have WM6.1 on it, and do the same thing. HOWEVER, it is AT&T policy that after two replacements, instead of getting another one the third time, they give you a refurb of a DIFFERENT MODEL. That is how i got the AT&T FUZE (a.k.a. the HTC Touch Pro, a.k.a the "Raphael"). It doesn't have that problem. But otherwise, i have no other suggestions. i'm just sick of having AT&T screw up the phone's software, and then try to pass it off as quality.

Mine comes on exactly at midnight!
Annoying as hell...and the light from it wakes me up from across the room.
Mack

My buttons don't want to be touched...

Ok, this might be the first real problem I've had with my tilt, in a sense that I have no freakin clue what happened or how to fix it. The front buttons on the tilt as well as my keyboard decided they wanted to stop working and I have no clue how to bring them back... let me start from the beginning.
I installed m2d about 2 weeks ago, its kind of laggy but I'm still impressed with the overall UI as it compliments the tilt. Some bugs started popping up here and there but through the forum I was able to make it run relatively smoothly. Last night my tilt wouldn't connect to my computer, the usb contacts might have gone bad or something, it only works when I put pressure on the cable to keep the contacts together. Than today my screen would wake up for no reason, with no programs or application running in the front or background of the device. It was annoying to say the least. Than I got my first text of the day and went to respond using the actual keyboard, no dice. No response from the keyboard. So as Im typing using the stylus I tried to delete something, and the backspace button on the touch keypad isn't working, so more problems. I want to try and hard reset the device to see if that fixes the problem, but since I can't use the hard buttons on the front of the device I can't hard reset (the scroll wheel, ptt, and ok buttons aren't working either) Is this anything anyone has ever heard of? My tilt is kind of battered after a year of use, but nothing significant has happened within the last month to make me think that something inside came loose, especially since this just started today and it was just sitting on my table all night. I appreciate any and all help. Thanks in advance.

might be "m2d" not compatible ... hair wired ..
I wonder ..whether we can install window CE from pc to h/p through usb link ...
"Last night my tilt wouldn't connect to my computer, the usb contacts might have gone bad or something, it only works when I put pressure on the cable to keep the contacts"
r u using original usb cable ..b'cos now a day I saw many only using normal "small" usb cable head which easily spoil the connector at phone ... too loose for that sharp..

l3urton32 said:
Ok, this might be the first real problem I've had with my tilt, in a sense that I have no freakin clue what happened or how to fix it. The front buttons on the tilt as well as my keyboard decided they wanted to stop working and I have no clue how to bring them back... let me start from the beginning.
I installed m2d about 2 weeks ago, its kind of laggy but I'm still impressed with the overall UI as it compliments the tilt. Some bugs started popping up here and there but through the forum I was able to make it run relatively smoothly. Last night my tilt wouldn't connect to my computer, the usb contacts might have gone bad or something, it only works when I put pressure on the cable to keep the contacts together. Than today my screen would wake up for no reason, with no programs or application running in the front or background of the device. It was annoying to say the least. Than I got my first text of the day and went to respond using the actual keyboard, no dice. No response from the keyboard. So as Im typing using the stylus I tried to delete something, and the backspace button on the touch keypad isn't working, so more problems. I want to try and hard reset the device to see if that fixes the problem, but since I can't use the hard buttons on the front of the device I can't hard reset (the scroll wheel, ptt, and ok buttons aren't working either) Is this anything anyone has ever heard of? My tilt is kind of battered after a year of use, but nothing significant has happened within the last month to make me think that something inside came loose, especially since this just started today and it was just sitting on my table all night. I appreciate any and all help. Thanks in advance.
Click to expand...
Click to collapse
Go to Start/Settings/System/Clear Storage

and your usb is probably whack

@kaiserII...your usb is whack, haha. that **** made me laugh.

having same exact issue
ya it happened to me sunday night, having exact same problem. keyboard doesnt work, and my front buttons dont work exept for the the center button which ends up opening the start menu (wrong command). Im over my 1 year warrenty and not sure what to do. Had to buy a cheap 40 dollar nokia for the time being, please help if someone can. Oh and I did a hard reset, and it didnt fix anything. Booted android with it and 1 out of 5 times the buttons came back, this is really weird/vexing.

Same issue but slightly different
2 days ago I started hearing a noise from my phone that was not something I normally hear. After checking my phone I found out it was the voice recorder program opening up on its own. It started repeatedly doing this and recording automatically. I had to hold down the close option (X) and before it would stop. AFter a reset and when the phone wakes up it always does this now. Along with all these whacky problems my hard buttons stopped working. My scroll wheel and D-pad sometimes work and only the up, down, left and right arrows work on the keyboard. Camera button seems to work sometimes also. All others have stopped responding. Except for holding the power key. I just reflashed my phone to latest phoenix ROM and problem is the same. Is this it for the phone or is there a fix.
Anyone??? Please!!

Try this free fix
I had the same problem as the original poster. My fix was to download AE Button Plus trial and use it to reset my keys to their original setting. I did not have to do the keyboard, just the external keys. Now my tilt works like it used to.
This fixed the problem when clear storage and reloading roms did not.
It doesn't hurt to try since the trial is free.
Good Luck,
Will

same here... help pls...
any one yet has found a solution for this issue??? 2days ago my Kaiser suddenly started with same problems, buttons dont work and the recorder goes on, any one yet found a way to fix it??? thanks...

I have no idea if this will actually help anyone but I installed japanese input on my kaiser once and during the process a registry got edited that stopped my hardware keyboard and the hardware keys (front keys) from working and the fix was to correct the value:
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Contro l\Layouts\e0010411]
edit the 0010411 value to "00000409"
again I have no idea if this will help but it wouldnt hurt to check to see if the registry somehow got changed. Goodluck and I hope you guys figure it out.

didnt work...
dantegl36 said:
I have no idea if this will actually help anyone but I installed japanese input on my kaiser once and during the process a registry got edited that stopped my hardware keyboard and the hardware keys (front keys) from working and the fix was to correct the value:
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Contro l\Layouts\e0010411]
edit the 0010411 value to "00000409"
again I have no idea if this will help but it wouldnt hurt to check to see if the registry somehow got changed. Goodluck and I hope you guys figure it out.
Click to expand...
Click to collapse
thanks anyways "dantegl36" but it didnt work...

I have the same issue
This is intresting, I just posted on this, as I am having the same issue, which of course just started a few days ago. I have the updated UI as well but I installed it as well.

Any idea how to fix it??

keyboard fix "edfc" problem
yes , kaiser tweak slide wake disabled ...it OK
Greetings from Olsztyn Poland
Unfortunately, the problem returned it was only a temporary improvement, sorry

For my tytn2 after rom upgrade, the front buttons do not respond except the central one. the side buttons are responding under the win only but in the bootloader screen they don't respond. and I cannot make a hard reset.
I did a hard reset through the setting menu but still the problem has not been solved. Adding on that the keyboard doesn't work except the arrow keys.
Do anyone can figure a solution for that. except the hardware problem bec I am out of warranty.
Did anyone was able to solve the problem fully?

oo wow, i have the same problem. hope theres a fix

adding to that the the bluetooth is turnino on by itself even if I switched it off and the device by itself after time of switching it off it refuse to start again unless I did a soft reset.
I tried all the avilabe suggestion but nothing worked.

Hiya
This seems to be a problem with the TyTn II - there are several threads in this forum about it, none of which have any working solutions that I ever found...
I spent ages trying different ROMS, Radios and pressing of buttons and haven't found a solution - other than to disown the TyTn II and get another phone! I did pick it up again the other day and it is still refusing to have working buttons or keyboard (as reported by others, only the central buttons seems to work all the time as a Start Menu button).
I did manage to stop it eating battery at a ridiculous rate by turning it to specific radio settings rather than letting it find its own GPRS/ 3G and phone band. I think it was in this thread
I was considering sending my TynTn II to HTC, but I'm not sure it's going to be worth the postage and their service fees as I've already replaced it with a Touch Pro 2. Then again if we ALL sent them in, they might acknowledge some sort of problem with this model.

samstables said:
Hiya
This seems to be a problem with the TyTn II - there are several threads in this forum about it, none of which have any working solutions that I ever found...
I spent ages trying different ROMS, Radios and pressing of buttons and haven't found a solution - other than to disown the TyTn II and get another phone! I did pick it up again the other day and it is still refusing to have working buttons or keyboard (as reported by others, only the central buttons seems to work all the time as a Start Menu button).
I did manage to stop it eating battery at a ridiculous rate by turning it to specific radio settings rather than letting it find its own GPRS/ 3G and phone band. I think it was in this thread
I was considering sending my TynTn II to HTC, but I'm not sure it's going to be worth the postage and their service fees as I've already replaced it with a Touch Pro 2. Then again if we ALL sent them in, they might acknowledge some sort of problem with this model.
Click to expand...
Click to collapse
can I know how did u mange to change the rom? bec even my side buttons refuse to work whenever I am at the bootloader screen and the upgrade through the active sync failed.

Major fault with my phone! Help!

Hi Guys
I appear to have developed a major fault with my S730!
My phone was ringing yesterday and i tried to pick the call up but when i pressed the green answer button nothing happened... I then went to try and get into my phone when i use the pad in the middle it trys to dial numbers, that is 5 and *! None of the keys work, even the slide out keyboard!
I wouldn't care but i just got the phone off ebay 2 days ago and it was working fine! I flashed it upto wm 6.1 with no problems and i was just getting used to the phone when this happens!
I've tried flashing it with various roms, i.e official one from the htc website and the original one from here
http://forum.xda-developers.com/showthread.php?t=383617
but still the same problem, when i turn the phone on, just after everythings loaded in a couple of keytones sound out like its entering a number but nothing happens on screen
Could the telephone call i picked up have caused this? It was an uknown caller... but i'm not sure if it was working before the call..
Is this something anyone can help with or am i going to have to take it to a repair shop? I don't want to spend anymore money on this if i can help it!
Many Thanks
Thedrivingmind

hi
this happned to me as well. Number keys just died and was left with one or two keys working. A short while after this the screen went white and stayed that way no matter what i did. Dont have any advise sorry. Iv sent my phone back.

Sent my phone back after speaking to HTC. Changed motherboard and some cable etc. Also changed the cracked casing. All ok now, looks new.

Very Frustrating Problem - Please help me!!

Hey everyone,
My problems consists of:
- The screen/touch is off. I've done Screen Alignment, it works for a couple hours or so then it just starts to have a mind of its own again
- When I slide the keyboard out, the screen does not rotate, it's just frozen in portrait mode. However, responds to the keys I push on the keyboard, I've tested it by texting someone.
The ROM I was using was a Generic NAM R3A WM6.1 when this problem occured, tried to re-flash with the same ROM, no luck and finally a custom one (Touch X 10.8) and unfortunately, still no luck.
I've never dropped the phone or done any modifications to it. Am I doomed and will have to send the phone in for repairs or is there another way to fix all this?
Thanks

exdout said:
Hey everyone,
My problems consists of:
- The screen/touch is off. I've done Screen Alignment, it works for a couple hours or so then it just starts to have a mind of its own again
- When I slide the keyboard out, the screen does not rotate, it's just frozen in portrait mode. However, responds to the keys I push on the keyboard, I've tested it by texting someone.
The ROM I was using was a Generic NAM R3A WM6.1 when this problem occured, tried to re-flash with the same ROM, no luck and finally a custom one (Touch X 10.8) and unfortunately, still no luck.
I've never dropped the phone or done any modifications to it. Am I doomed and will have to send the phone in for repairs or is there another way to fix all this?
Thanks
Click to expand...
Click to collapse
If I were you, I'd have it back in the shop in no time. But you will need to put back the original rom, otherwise your guarantee will be gone.
Good luck!

Don't forget to revert the SPL since you flashed it to hard SPL.

If You make a new topic then it's pointless to use not at all informative cries for help. It does not say anything about the problem you are having.
The title should say something about the issue so people who know something about notice it and can offer to help and people having the same issue later can find this topic.

Sorry, I'm new to this message board and not really around either.

Database Develop

welcome