Database Develop

8125 Locking Up/Freezing Radio Reset after ROM Update

I was wondering if anyone else is experiencing this issue.
I upgraded my 8125 to ROM 2.17.7.2 WWE and Radio Version 02.07.10 and it seemed to perform much faster.
Lately I have noticed that at random intervals while on a call the radio audibly "clicks" and drops not only the call, but the connection to the tower also, and must re-establish the connection. Very annoying.
Also, the phone will randomly lock-up and become completely unresponsive to any inputs. It won't take calls, respond to any buttons including power, nothing, just frozen. This will happen about once a day, and will even occur while on the charger. Just walk over to it and it's dead. Fixed by a soft reset.
Is anyone else having this issue? It's the strangest damn thing. I'm using an old ATT SIM card just as in FYI.
Thanks,
Marc

mlampcov said:
I was wondering if anyone else is experiencing this issue.
I upgraded my 8125 to ROM 2.17.7.2 WWE and Radio Version 02.07.10 and it seemed to perform much faster.
Lately I have noticed that at random intervals while on a call the radio audibly "clicks" and drops not only the call, but the connection to the tower also, and must re-establish the connection. Very annoying.
Also, the phone will randomly lock-up and become completely unresponsive to any inputs. It won't take calls, respond to any buttons including power, nothing, just frozen. This will happen about once a day, and will even occur while on the charger. Just walk over to it and it's dead. Fixed by a soft reset.
Is anyone else having this issue? It's the strangest damn thing. I'm using an old ATT SIM card just as in FYI.
Thanks,
Marc
Click to expand...
Click to collapse
It could be a SIM compatibility issue. I don't know what SIMs were issued by ATTWS, but if it's a Gemplus then it may be the cause. Cingular will swap the SIM for a new one if you go to a retail store.
As for the lockups - could be related to the SIM, but I'd also be interested in knowing what 3rd party apps you ahve installed.

Don't think that it's an "Old SIM" issue
I don't think that it is the SIM. I exchanged my old SIM for a new one when I bought my 8125 and have been experiencing the same dropped signal (It not only drops the call, but the signal has to completely reset).

Is there any chance you are using Exchange activesync or Direct Push email

I am using Exchange Activesync but not direct push (I turned it off to see if it was the culprit).
As for installed Apps, I have:
TomTom 5.2 (I think that's the version)
Batti
SmartsKey
TotalCommander
PocketWeather
iSilo
.Net Compact Framework 2.0
SQL Mobile 5.0
SQL Query Analyzer
Thanks for the help diagnosing this. I'll try a SIM swap Monday time permitting and post an update.
Thanks again!
Marc

I have the same issue, and it started when I installed SPBweather and Total Commander. I think I'm going to find another file explorer program and remove TC and see if that helps.

Tom Tom on Vario III Questions

Apologies if these points have been raised before but ....
I have installed TomTom 6.032(8351) on my MDA Vario III and have found the following problems...
On start up, the sound is muted and requires two selections of sound on to activate it.
During a journey, an incoming call to bluetooth headset blanks the map screen, which returns at end of call.
On my MDA Compact III with an earlier version of TomTom, neither of these things happened.
Sound was on as default and maps stayed on with muted sound.
Can anyone advise a version of TomTom that works correctly on Vario III.
Is it TomTom, T-Mobile ROM or Windows Mobile 6 causing the problems....or something else?

Next time, please search the forum.
"you have to switch off the data connection before starting tomtom"
http://forum.xda-developers.com/showthread.php?t=333680&highlight=tomtom+sound

Sorry about that and thanks.
Hardly a fix though as the data connection is often active.
Is this data connection affecting the map off during call as well?
As I said, it never happened on a slightly older version on my Compact III.

There is another simple workaround:
Roll the volume 'wheel' (in the left side), then the volume will be turned on.

Thanks gogol
There appaers to be a couple of threads from people not searching as well.
Still no answer to the map going off during a call.
Anyone?

Hi ericb,
Unfortunately, I cannot answer your question because I always turn off the data connection if I dont use it. I only use data connection for internet browsing.
I hope other user can answer.

Hi gogol
When using TomTom, I use Traffic which uses the Internet data link so it cannot be avoided.
Never mind, thanks for your help so far.
I can't be the only person with this issue.
Someone will help I am sure.

I have the same issue, but just rolling the wheel is not a hardship, TomTom will surely fix it in the next version....

Tytn II freezing/ hanging in standby

Hi all - I have a weird problem for which I am hoping people here would have a resolution. Recently bought a Tytn II,
ROM Version 1.81.415.4 WWE
ROM Date 10/29/07
Radio Version 1.27.15.32
Protocol version 22.51.88.13W
Using with a 2 GB memory card
Now, i have noticed a few times that the device just does not come out from the standby mode - the Green LED indicating that the GSM is on is flashing, but when I try to call into it using anothe rphone, it indicates being switched off or not reachable. I try to start is using the power key, or any number of keys without luck - the only way out is a soft reset.
I have seen some people quote a similar problem, but not inding a resolution there, am posting this up here
Pls help - I am extremely reliant on this as a business device and will get stuck if it behaves like this

Have you tried a hard reset? I know some radio's/ROM's have this issue

mine started doing that a while back and I found that it was a combination of my phone automaticly reciving an email while it was asleep and this program I had that gave you points for AP's and cell towers I forget what its called after I got rid of that program and changed my email to retrive manually the problem stoped

What apps would I need after a hard reset ?
KDKobes said:
Have you tried a hard reset? I know some radio's/ROM's have this issue
Click to expand...
Click to collapse
Hi - thanks for the valuable advice. I would do so - however, another problem is compounding the same - I got this from a friend, and dont have the getting started CD that comes with the pack - can you tell me about, on a hard reset, what apps would I need to reload from the getting started CD? Or would I not need the CD ? I have all the other contact data with me on Outlook, and the other files I have copies of on the computer, so I don't plan to use a backup/ restore.

The only thing I have noticed that gets changed is the sensitivity resets to default usually which can be changed back in KaiserTweak or Advanced Configuration. I would say if you have never done any ROM or Radio changes to the device, and its a new phone its probably got something wrong with it. That gives you 2 options. 1 - take it back and get it replaced if you can, or 2 - follow the WIKI and change you ROM/Radio, but read WIKI because you will need to HardSPl before flashing anything.

I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2 where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.

I have the same issue once in a while. In my case gwes.exe hangs at that point which after that i have to soft reset. Still have no fix found though

I'm sorry but my fix wont work for you as its only for people whose phones only crash in standby there is no gwes.exe hang associated with it. Obviously it only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.

@nlel
I allready tried a hard reset but the problem returns after a certain time.
The gwes.exe does not hang when using the device, it only hangs when resuming from standby and does not allways occur.

Well in your case its very obviously a software or hardware problem and nothing to do with the SIM and/or settings which impact the SIM. I don't know what else to suggest if my solution doesn't help I don't know what else you can try to do btw how do you know gwes.exe is crashing when resuming from standby.
When it happens to me (because of phone band type set to auto) I cannot see what is happening on the phone at that precise moment as I have to soft reset. There is nothing that is obviously crashing at the same time.
By the way gwes.exe according to MSDN, its Graphics, Windowing, and Events Subsystem. GWES loads display drivers, printer drivers, and touch screen drivers, maybe you have a hardware fault.
Does it happen to both your Tytn II's?? and have you tried my solution or a new SIM ?

Why wont my touch diamond come out of standby ?

OK
had the touch diamond about 5 days ago. (no network) stuck my orange sim in it from my e650
In that 5 days it has twice failed to come out of standby. Nothing will get it to come alive apart from taking out the battery. Bit of a problem because i use it for alarm clock in morning.
The only things ive done to it so far are
Installed PHM reg editor
Installed PHM soft reset
Installed cab file to get rid of sms threading/conversation
Installed cab file to enable delivery notifications for SMS
Carried out reg hack to not show sim contacts (although thats now reset due to the battery coming out (I think))
Anyone else had this problem and got a fix? I tried pressing the standby/off button, holding the standby/off button pulling out the stylus etc
Hope I havent got dud hardware
Cheers
JP

same problem here with my mda compact IV from T-Mobile, just have the phone for 2 day's now, and it's 8/10 times now it would not come out his standby mode.
first thing i did when i got my MDA, is flashed it to A.Z.T.O.R. V7 Black Diamond Touch Edition.
So I'm kicking this thread up, hoping for some kind of solution of idea!?!?

hello,
thats not normal. use orig. rom from provider and check it again.
if the same than back to seller.
use reset to start the device again and not the battary put out/in.
iam not expert so see this answer only as a proposing.
okokur

Previous related thread?
Still not very happy with my phone so I might send it back to be checked.

i found another thread http://forum.xda-developers.com/showthread.php?t=436000&highlight=standby+freeze
I've had this exact problem, but the reset button on the back does work when this happens. I'm in the US on T-Mobile in NYC using a European Diamond. I work in a building that has very weak T-Mobile coverage and I've found that I only get the problem when I am at work. On the weekends and at night, the problem never happens because I am usually in an area that has either no coverage or good coverage. I have not eliminated the problem, but I have discovered that setting the network type to "GSM" and the band to "UMTS(850+1900)GSM(850+1900)" reduces the incidence of the problem for me to once every few days. I'd love to hear a good solution to the problem as well.
Click to expand...
Click to collapse
I have the same problem only at my work where I get almost no signal.
before my diamond a had a HTC Elf with the same problem only at my work, this phone is switched for a diamond with the same problem now.
I updated radio now, see what happends

The radio is updated to V. v1.00.25.05
i have much better signal now, and no problems at all.

I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.

Updated: Tilt Problem During Calls

I'm sorry to re-post this but I forgot to mention something imortant.
This happens to me with other ROMs and Radios, that's why I put it in the general discussion. I hope re-posting like this isn't rude but my original post is closed. If I flash the SPL Hard to 3.56 will I loose my data?
Hello all,
I have an AT&T Tilt using HyperDragon III on T-Mobile network and radio 1.65.16.25. The problem I'm having is that when I am on a call and the signal drops very low or is interrupted the phone completely locks up, buttons, screen, power button everything. The only way I can get it to work again is to soft reset with the stylus. I've searched these forums and the web but have not seen reference to this particular problem. I've seen references to Kaiser Tweak for general freezing issues but this only happens when a call is interrupted. Has anyone experienced this or know how to resolve? Thanks.
xda-developers rocks.

Flashing SPLs will not cause any lost of your data.
I would try a different radio. I've had similar problems with lockups and when I use a different radio it goes away. Check with the HyperDragon thread to see what's recommended for SPL and radio.