SSL Broken? - Touch Diamond, MDA Compact IV General

My Diamond (MDA Compact IV) has recently (last few days) decided that it won't make any SSL-enabled TCP/IP connections.
Most obviously, HTTPS websites won't work. Opera quits when I try to load one, IE gives "unknown error 0x80072f78". Also, neither of my email accounts sync anymore (one Hotmail, so probably HTTPS, but the other is IMAP with SSL).
The same thing happens when connected by GPRS, HSDPA or Wifi.
I am currently running the "Shaks.P v4.00" (WWE) ROM, but I seem to remember something similar happening with T-Mobile's ROM before I reflashed.
Googling for the error has been fruitless, it seems that both ActiveSync and Windows Update (desktop) use the same error code to mean something different.
Anybody else encountered this issue? Any ideas for a fix?

Related

activsync 0x80830003 error

Hopefully someone can help me. I have posted several times and no seems to respond. I might just change my name to the invisible man. I have looked through these forums and googled (on the web) for an answer. I flashed Dutty's latest Tilt rom and now I cannot connect to my server over the air through Activsync. I get a 0x80830003 error. I got this once before flashing an older version of Dutty's rom, but was able to fix it by unchecking the proxy connection. I have tried everything, including the cabs to disable hidden proxies and several other cabs provisioning the phone for ATT. Nothing has worked. Everything works and I can sync via USB, but just not over the air. I have two conections, Cingular GPRS (wap.cingular) and My ISP GPRS (isp.cingular). I can connect to the internet, but just not to my corporate server. Any ideas? Thanks,
i had the same thing. I just changed the internet network to MediaNet and unchecked the proxy server requirement and it started working again.
activesync error 80072f78
I upgraded to dutty's 6.1
I can sync to desktop by usb and to exchange by internet, but I can't sync to exchange by usb and get error message 80072f78 -
any solutions
martin2242 said:
I upgraded to dutty's 6.1
I can sync to desktop by usb and to exchange by internet, but I can't sync to exchange by usb and get error message 80072f78 -
any solutions
Click to expand...
Click to collapse
Is there even a REMOTE chance that you googled the error?
http://blogs.technet.com/petergal/archive/2006/05/08/427614.aspx
Did you try ID-RUNNER's fix?
Bill
activesync error 80072f78
yes I googled the error several times and tried a few forums. Thanks for your suggestion but I'm afraid it didn't work?!
Help...
Worked
Had the same issue as ptgptg. Id-runner's fix worked. Thanks.

GPRS not connecting with Dutty WM6.1

I'm having some problems with my phone recieving picture messages as of late. I upgraded to Dutty's WM6.1 ROM a few weeks ago and I don't think I had the problems prior to that.
Pretty much when its trying to connect to MEdia Net (I have ATT) to get the picture message or even for the Weather Update application included in the Dutty ROM, it says that it cannot connect and the answering modem has been disconnected and to check the settings.
Then another warning pops up saying "There is a problem connecting to the GPRS service in your registered home network."
Is this merely a settings error that can be easily fixed, and if so, how? Or is it a problem with the ROM? Or is it a problem that I have to take up with ATT?
I did recently change my media package and I don't remember if it included MMS or not. Even if it doesn't I still should get the picture messages and just be charged for them, right?
Nobody else with this problem or have a solution?
I've tried going to the ATT website and redoing all my settings but it still doesnt work.
I eventually got those picture messages once I plugged up to my PC. I'm guessing the internet connection retrieved them. They are in my inbox but they don't fully load. I have the picture icon and when I click to download it, it gives me the same error as before.

activesync error 80072f78

I upgraded to dutty's 6.1
I can sync to desktop by usb and to exchange by internet, but I can't sync to exchange by usb and get error message 80072f78 -
any solutions
not trying to be rude or anything, but googling that error code came up with a wealth of info.
i know...
Thanks for answering;
I tried a) deleting proxy server - didn't work b) registry change - didn't work c) changing activ sync connection to internet from automatic - didn't work
It's stupid because I can sync to exchange via internet (just not via usb) so it's not a big deal - just annoying
I'm kind of stuck - more suggestions welcome
Heelppp - please
Are you running 4.5? Try uninstalling and reinstalling activesync.
If not, try this.
0x80072f78 but not the same circumstances
Hi
Hi
I tried searching for this error 0x80072f78 message and I don't seem to get this message under the same conditions listed in the posts that I've found. I am getting the message at random in PIE with either GPRS/3G or when connected by USB. I have no problems downloading mail but can't use anything else for data (google maps etc). It doesn't happen every time but is very spotty. ATT tech support was no help as usual. I applied the registry change in the posts that discuss this error in relation to USB/active sync only and it did nothing. I'm using the latest att rom.
Any suggestions would be welcome. I've followed all of the suggestions that I can for people that are having the problem with active sync only and that has done nothing. I still have the problem when connected to gprs/3g. I have yet to find someone else posting that has this problem with both.
Thanks
Well add me to that list then. A user I provide support for has an unmodified Hermes (yes I know this is the Kaiser forum) that was exhibiting this behaviour over the air. (But was fine over USB.)
It turned out that he had a proxy server configured on his 3G/GPRS internet connection (with T-Mobile) but that setting was no longer appropriate, due to changes made at the T-Mobile end. Switched off the proxy server setting and all was well again.
Rob Pomeroy said:
Well add me to that list then. A user I provide support for has an unmodified Hermes (yes I know this is the Kaiser forum) that was exhibiting this behaviour over the air. (But was fine over USB.)
It turned out that he had a proxy server configured on his 3G/GPRS internet connection (with T-Mobile) but that setting was no longer appropriate, due to changes made at the T-Mobile end. Switched off the proxy server setting and all was well again.
Click to expand...
Click to collapse
Thank the Lord for search functions - was having this exact issue and it was driving me NUTS! Anyway if you are having trouble syncing over gprs but not over USB then this is the fix! Thanks
Tasks Exchange
I get this error when tasks on my exchange (mail2web.com) account is active and my tasks on my AT&T Tilt is active. When I deactivate (options) the exchange tasks and the phone tasks, then activate only the phone tasks the error goes away.
Ciao

Issue with internet access (https sites)

Hi all,
I seem to be having a problem accessing https sites via gprs / hspda.
Whenever I try to log on to say googlemail, I get the error
"The page you are looking for cannot be found due to unknown error 0x80072f78".
Ordinary internet browsing works fine.
Can anyone help? I have run a search, however this problem only seems to apply to others when accessing internet via activesync.
I am on T-Mobile UK, on an unlocked HTC Diamond. Running CT Rom 6.2 Full (I have tried various roms and radios, with no success).
Thanks
Also, I have an error syncronising with my IMAP4 googlemail acct?
Help would be gratefully appreciated!

Activesync - Waiting for Network

Hmmm, not sure this is the best place, but it is a problem with my TD2 and certainly any searches so far have yielded little in the way of result.
So we begin - I've had my TD2 since May '09 until last weekend it has been recieving outlook items perfectly via GPRS/3G and Wi-fi all through Activesync/Direct Push without any problems. In fact normally quicker than the same item appearing in Outlook on my laptop via the VPN.
Last weekend we changed broadband supplier and upgraded our router at Head Office. Since then updates through Activesync have been sporadic at best but are normally non-existent. This is despite installing the new self-generated certificate for the new VPN/OWA IP number.
When plugged into my laptop and passing through to the Exchange Server via desktop Activesync the items will update on the phone. Unplug from the laptop and use GPRS and it takes an age to synhcronise before finally saying "Waiting for Network" and not actually downloading anything. Equally using the Wi-Fi at home gets similar results, though this is sometimes mixed up with a Server Temporarily unavailable actual error message rather than the meaningless "Waiting for Network".
Our IT support contractor is flummoxed (they got one of their iPhones to access my account and it worked perfectly and timeously). I have even done a hard reset of the TD2 and rebuilt the settings from scratch and we're still back to the same place.
I can only assume that it is something server side that is upsetting the process, but don't know what. Really annoying as it has all worked perfectly for 11 months and has now stopped working without me actually changing the device settings in any way whatsoever.
I went with a WM over an iPhone to get best MS integration, so why should this wobble give my phone problems when an iPhone can work away just fine?
So, any ideas from the great XDA font of knowledge of all things WM?
Many thanks,
Niall
Turns out the new router that was part of the broadband upgrade didn't have Port Routing configured correctly. One tick of a box and all is sorted for OTA syncing.
Still not working over Wi-Fi at home though so some work still needed somewhere.
Niall
If only it was that easy. Still get the Waiting for Network error.
I even did a hard reset, again, and got the "Waiting for Network" error on the first sync.
Only way to solve it seems to be to turn off SSL, but even that falls down after a while stating that:
Exchange Activsync has encountered an error. If this condition persists, please contact you Exchange Administrator.
Support Code 0x80830002
If I then desktop sync the device to Activsync on the laptop via USB (which passes through to our server Exchange anyway) it seems to "reset" the sync and OTA syncing will work again - for a time, normally failing sometime between 5 and 7am in the morning when I check Activsync on the TD2.
Our IT support contractor has washed their hands of it saying it must be the phone because they've had it working fine for several days on an iPhone and old WM6.1 HTC device syncing with SSL to my account. Having not changed anything on the device I don't understand what is wrong with it to behave so differently. Given that the phone is only 12 months old this a real downer.
Prior to the hard reset I was having intermittent filesys.exe crashing errors but these have gone now. Could it be related?
Flummoxed.
Niall
The IT bods have lent me the WM6.1 device (a Touch HD - man I love Sense 2.5 over Touchflo 3D.....). I have swapped SIMs so my TD2 is temporarily on Vodafone whilst the Touch HD has my T-Mobile SIM in it - both are currently syncing. Will see which one stops working first - so for those who are interested, watch this space!
Niall
For those that are interested here's where we are.
Niall M said:
Still not working over Wi-Fi at home though so some work still needed somewhere.
Click to expand...
Click to collapse
Got a new router a while back. Opened Port 80 and 443, all sorted. Obviously when the TD2 was working in the past I just wasn't noticing that Activsync wasn't working over WiFi, which is understandable given that Wi-Fi at home is normally for a bit of Facebooking and Casual Web Browsing and wherever the phone had the tiniest bit of T-Mobile signal it would still get push e-mail.
Niall M said:
The IT bods have lent me the WM6.1 device (a Touch HD - man I love Sense 2.5 over Touchflo 3D.....). I have swapped SIMs so my TD2 is temporarily on Vodafone whilst the Touch HD has my T-Mobile SIM in it - both are currently syncing. Will see which one stops working first - so for those who are interested, watch this space!
Click to expand...
Click to collapse
This appears to be a carrier problem. After working flawlessy OTA with SSL for 5 days (Wednesday to Monday) the Touch HD finally stopped at "Waiting for Network" whilst my TD2 with SSL carried on fine on Vodafone.
After a rather tiresome call to T-Mobile to try and explain the problem and have them tell me they've downloaded the manual for the TD2 and can I check the Activsync settings, settings, etc, I got put on hold for a while before they came back and said they've enabled Mobile E-mail on my account. They had no explanation as to why this had been disabled.
So the TD2 is back on T-Mobile with SSL. As of yesterday there was no improvement in that it would still fail. However I do appreciate that it can take a while for settings to take effect and so far "touch wood" today all is working as it should following a "Wi-fi reset" yesterday afternoon. Will probably update the thread further to confirm all is well or moan!
So in my case this was a carrier issue that caused the intermittent functioning of Activesync OTA. Changing to a different connection type e.g. Wi-Fi or Pass through via Desktop Activsync on USB would allow a successful sync and reset the OTA syncing (I guess it cleared the previous "dead/jammed/FUBAR'd" OTA Activesync connection) for a limited period of time. I am surprised that having Push E-mail blocked by the carrier allowed for intermittent functionality rather than a YES/NO it either works or it doesn't result!?!
So the lesson here is that the ability to receive Push E-mail may be a slightly different function from your Phone provider which can fail despite your data connection appearing to work fine (Web Browsing OTA on the TD2 was consistent throughout). I just hope this saves someone 4 weeks of phonecalls and hassle!
Niall
On one laptop I have Office2003 which refuses to sync with my Topaz, just sit there constantly trying to synch. PDA connects to laptop, is visable to edit the storage.
Another laptop has Office2010, this sync perfectly but will not allow checkboxes to be checked for contact, calender etc, only allows Mobile Favourites and OneNote...
Going to try a 3rd laptop [friends] that has Office2007 to see if that will fully sync...
T-Mobile phone monkey lied - Didn't make any difference.
The good news is that the problem is sorted. I've been reliably receiving push-email via Activsync OTA since last Thursday (5 days now).
Again it seems to have been a new router problem server side as we were also starting to experience VPN problems at work. The IT contractors contacted Draytek who told them that in one other instance (also on an LLU line) reducing the MTU value on the router solved the problem. Since doing this (maybe unconnected, the IT bods won't be drawn on it) the connection seems to work again. I've done some googling on MTU and the basic premise of reducing the value seems to make sense to me, smaller packets are harder to drop.
http://www.kitz.co.uk/adsl/MTU.htm
Any super techs that actually understand this stuff like to comment?
I can only hope this record of woes shorterns the inconvenience for others in the future!
Thanks,
Niall

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