Database Develop

[Q] USB Gone, Lost Root, need sys files gone

In a nutshell... I rooted with superoneclick...Verizon update un-rooted me...can't re-root. Tried using LGNPST to flash stock rom... initially found phone and all was well but got error- can't find USB in dload mode. Phone stuck on -do not remove cable- screen... I had to pull battery. Now my USB port is not working at all (No Icon... tried drivers, cables, 4 different computers, have a second revolution is recognized quickly) whereas before this it was intermittent and I would get it (USB) back after several battery pulls and reboots.
I would like to bring this phone in to have it checked out but since I'm not rooted I can't get rid of the files associated with the original root (such as superuser). I did a factory reset hoping to get USB back and/or get rid of these files to no avail.
I must add I am super new at all this... I've read a lot on the forums but I don't know what I am doing. I didn't install Rom's or do any flashes. Just Wifi Tether, and titanium backup. Which means I also don't have clockwork (I literally just rooted a day or two before update)
Can anyone get me out of this MESS?? I just want to clean up my phone to bring it in for service/exchange but fear they will realize that I rooted.
Please!!! And Thank You for all the great work you do here

Check your cable I had same problem when I used a usb not supplied by verizon. The retailler will do a swap they do not have the time or expertise to check for a root or rom change. Water damage is all they look for. I used to manage a vzn reseller.

So is the phone working or no? It sounds like either it works or that it is stuck in a download screen.

Many cables tried
Thanks for the response... But we have 3 LG phones in the house, 2 Revolutions and a Optimus. I tried all 3 (LG Branded) cables on my phone, which didn't work...but did on the other 2 phones. I think since the other revolution connects easily with a cable to the computer that it is probably not a cable or a driver issue. I may be wrong, but it seems to make sense???
Also, The phone works fine other than there being no USB communication. Thanks for asking...

I fairly new to this as well but I have a thought. If you still have superuser try to use ti to remove the apps you installed and then remove superuser. ti can be uninstalled from the market. No promises if this will work but it is a thought. Hope it helps.

Remove superuser
Can you remove superuser from the market?? If so, I need instructions please.

Try to use Titanium backup which you got from the market to uninstall anything not from the market and then uninstall that. That should get you squared away. I hope...

That's all they look at in the store but they then send the phone to Verizon and if Verizon sees that it was rooted they will send you a bill for full retail of the replacement phone you were given. (Seen it happen many time)
drutman said:
Check your cable I had same problem when I used a usb not supplied by verizon. The retailler will do a swap they do not have the time or expertise to check for a root or rom change. Water damage is all they look for. I used to manage a vzn reseller.
Click to expand...
Click to collapse
Sent from my VS910 4G using XDA App

squidder said:
That's all they look at in the store but they then send the phone to Verizon and if Verizon sees that it was rooted they will send you a bill for full retail of the replacement phone you were given. (Seen it happen many time)
Sent from my VS910 4G using XDA App
Click to expand...
Click to collapse
Quite the opposite for me I've sent back a fascinate rooted with community rom and wireless tether, 1 eris rooted with kaosfroyo and wireless tether on it, and 4 other eris' rooted with tethering and never had a problem. Of course that is not a guarantee for everyone, but I don't know anyone that has ever been charged.
Sent from my VS910 4G using XDA Premium App

Titanium Backup
I believe titanium backup requires you to be rooted... which I'm not since I lost it during the update?

peaveyone said:
I believe titanium backup requires you to be rooted... which I'm not since I lost it during the update?
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Yea but if you still have super user you might be able to use it. I would give it a shot

Haro912 said:
Yea but if you still have super user you might be able to use it. I would give it a shot
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Click to collapse
Yeah, I tried...it's looking for root

O wow thats a lot. I've done it once on accident and got away with it as well. I shouldn't have said seen many times as I've only seen it happen once but have heard stories online. I guess it just depends which employee looks at it. When u root your phone your warranty is voided so if u recieve a warranty replacement and they see your phone was rooted then u are not entitled to the replacement so they ask for it back or say pay up.
mtmichaelson said:
Quite the opposite for me I've sent back a fascinate rooted with community rom and wireless tether, 1 eris rooted with kaosfroyo and wireless tether on it, and 4 other eris' rooted with tethering and never had a problem. Of course that is not a guarantee for everyone, but I don't know anyone that has ever been charged.
Sent from my VS910 4G using XDA Premium App
Click to expand...
Click to collapse
Sent from my VS910 4G using XDA App

Warranty voided by rooting ?
I am a little concerned about the report of a users phone root voiding a replacement. Think about it for a minute, Android is open source and freedom to write apps is encouraged by all manufact. When you root a phone, the software is not illegal Google market sells root apps for other phones. Do you think the manufacturers would allow the official marketplace to sell apps that could void warranties? BS, this sounds like Sony's attempt to deny PS3 owners replacements after their required sys updates would brick their consoles. I had a buddy whose console froze up and he had to get an attorney to file a complaint before they would warranty it. If that happened to me I would file with the BBB or protest loudly at VZN.

Anyone know how to go back to stock from the .893 update?

Long story short the vzw rep told me to install the leaked update saying it would fix my 3g connection problems (which it didn't) and now I'm stuck with no root. I would like to either get root or go back to stock if thats possible. Is it possible to use the sbf and go back? Any help would be appreciated.

http://forum.xda-developers.com/showthread.php?t=1279825

The VZ rep told you to install a leak? That sounds a bit shaky.

jason1332 said:
http://forum.xda-developers.com/showthread.php?t=1279825
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Won't work.
If I'm not mistaken. There is no way to go back to release stock. Since that update updated the bootloader / or kernel, FXZ ( SPF ) which ever you perfer to call it won't work since the updated bootloader.
sucks i know.
I have never heard about a vzw rep telling you to install something that is leaked. (most of the time voids warranty.)
About the only thing i can tell you is to try to get a hold of @p3droid on twitter and try to get a root method from him for test. but that may be unlikely but could be worth it if your willing to test stuff for him.
Anyway, Good luck with the phone.
I hope you get it
T.A.

A Verizon rep telling you to install a leak... that reminds me of the Verizon store near me. They're (almost) all a bunch of idiots, at least every one I've encountered in there was. One guy tried to tack a note onto my account saying that my insurance should be removed since I "rooted" my phone, when I actually just had go launcher running. wasn't actually rooted at that time, I know better than to tread in their turf with the Superuser hanging around.
Couldn't he just apply the FXZ image since that's basically a whole phone image?

TopazAaron said:
Won't work.
If I'm not mistaken. There is no way to go back to release stock. Since that update updated the bootloader / or kernel, FXZ ( SPF ) which ever you perfer to call it won't work since the updated bootloader.
sucks i know.
I have never heard about a vzw rep telling you to install something that is leaked. (most of the time voids warranty.)
About the only thing i can tell you is to try to get a hold of @p3droid on twitter and try to get a root method from him for test. but that may be unlikely but could be worth it if your willing to test stuff for him.
Anyway, Good luck with the phone.
I hope you get it
T.A.
Click to expand...
Click to collapse
Ya the phone functions now just sucks not having root. Luckily I got a replacement on the way already I would just prefer to keep my original bionic than taking a chance with a re-certified one.
K.AuthoR said:
A Verizon rep telling you to install a leak... that reminds me of the Verizon store near me. They're (almost) all a bunch of idiots, at least every one I've encountered in there was. One guy tried to tack a note onto my account saying that my insurance should be removed since I "rooted" my phone, when I actually just had go launcher running. wasn't actually rooted at that time, I know better than to tread in their turf with the Superuser hanging around.
Couldn't he just apply the FXZ image since that's basically a whole phone image?
Click to expand...
Click to collapse
Ya dude they aren't the brightest but I couldn't get data on 3g at all the airplane toggle, factory reset, and sbf didn't fix it so I took the plunge to the latest leak with no success. When you call the tech people up on the phone they read from a script and its like dude I already factory reset a battery pulls not gonna fix it.....

For what it's worth, I've been seeing some issues with 3G lately myself, but I'm in an area where we have had LTE for less than two weeks. Every time I use 3G only, I get network issues as well, so my guess was it's just Verizon doing backend things and ****ing with the network.

K.AuthoR said:
For what it's worth, I've been seeing some issues with 3G lately myself, but I'm in an area where we have had LTE for less than two weeks. Every time I use 3G only, I get network issues as well, so my guess was it's just Verizon doing backend things and ****ing with the network.
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My gf's thunderbolt gets 3g data that was 2 feet away from my bionic. It was the phone not the network.

Well, there goes my effort No LTE your way yet I'm guessing?

this reminds me of .... well, nothing.. but.. it does suck and it made me laugh.. i really am sorry about your trouble and im glad you are getting a replacement but.. damn.

Bionics 3g radio just sucks! Period! The 4g on the other hand tends to work almost normal. I have messed with 3 different bionics and have had the same results..

K.AuthoR said:
Well, there goes my effort No LTE your way yet I'm guessing?
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No we get LTE it just comes in and out and like when I'm at the gym I only get 3g so I couldn't browse the internet between sets haha
xkape said:
this reminds me of .... well, nothing.. but.. it does suck and it made me laugh.. i really am sorry about your trouble and im glad you are getting a replacement but.. damn.
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I just want root the phone functions fine now though lol

I also had a vzw dummy say my DROIDX was rooted too cuz I was running LPP. I just looked at him and said... are you serious. I think we all know not to take a phone into vzw while rooted. I would talk to the store manager that some1 had told you to install a leak. Make sure this doesn't get tagged as your fault.
Sent from my DROID BIONIC

droidrev71 said:
Bionics 3g radio just sucks! Period! The 4g on the other hand tends to work almost normal. I have messed with 3 different bionics and have had the same results..
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I agree.
inkdaddy66 said:
I also had a vzw dummy say my DROIDX was rooted too cuz I was running LPP. I just looked at him and said... are you serious. I think we all know not to take a phone into vzw while rooted. I would talk to the store manager that some1 had told you to install a leak. Make sure this doesn't get tagged as your fault.
Sent from my DROID BIONIC
Click to expand...
Click to collapse
I was rooted too I just used launcherpro to hide the superuser but the guy I talked to had a droid 2 global and his phone was rooted he didn't care lol.

You'll get a few reps that are actually into their devices. But few and far in between. When I see an android device and see it's not rooted. My look of enjoyment turns to disgust. Lol.
Sent from my DROID BIONIC

inkdaddy66 said:
You'll get a few reps that are actually into their devices. But few and far in between. When I see an android device and see it's not rooted. My look of enjoyment turns to disgust. Lol.
Sent from my DROID BIONIC
Click to expand...
Click to collapse
LOL now you know why I want to get this bionic back to stock I can't stand having this **** not rooted. Like my girls thunderbolt is rooted for my enjoyment she could care less haha.

You did say that you're having another sent out to you right? Yeah no root is no good. Although when I first got mine I was really impressed with it unrooted. Told myself to play with it for a while unrooted but I just couldn't do it. Ha ha.
But it seriously needs a radio update. Its horrible. My thunderbolts radio blew this outta the water.
Sent from my DROID BIONIC

inkdaddy66 said:
You did say that you're having another sent out to you right? Yeah no root is no good. Although when I first got mine I was really impressed with it unrooted. Told myself to play with it for a while unrooted but I just couldn't do it. Ha ha.
But it seriously needs a radio update. Its horrible. My thunderbolts radio blew this outta the water.
Sent from my DROID BIONIC
Click to expand...
Click to collapse
Yeah its on its way they use to fed ex over night it now they've gotten stingy and usps it 2-5 business days...... Ya I said that too and it lasted about 15 minutes out of the box before it was rooted lol.

RMcCall said:
Yeah its on its way they use to fed ex over night it now they've gotten stingy and usps it 2-5 business days...... Ya I said that too and it lasted about 15 minutes out of the box before it was rooted lol.
Click to expand...
Click to collapse
2-5 days. That's weak. I had no idea they changed it up. A little ridiculous. Providing we all need phones for obvious reasons. At least yours still works.
Sent from my DROID BIONIC

Ya they must of just changed it cause my girl got a replacement thunderbolt overnighted like a month ago. She said i could pay 20 bucks to get it overnighted needless to say i passed on her offer.
Sent from my DROID BIONIC using Tapatalk

Just got my Bionic

Today I came back home to Verizon! I left because I felt verizon was to pricey but the truth is they have the best service and most of the best phones.
My bionic got here today and so far I am loving it! Any tips? like for battery usage, etc.?

Yeah, send it back and go with htc. Motor lies about their bootloaders and updates and doesn't care about the end user.

Here's an easy step by step guide I just finished. You might want to do some research before diving in.
http://forum.xda-developers.com/showthread.php?t=1455888

davwman said:
Yeah, send it back and go with htc. Motor lies about their bootloaders and updates and doesn't care about the end user.
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Click to collapse
HTC does the same thing, and they add that aweful sense interface that kills your battery faster then anything. I have owned two previous HTC androids, and I had the Original Droid.

Yeah you think this thing has bloatware get a,HTC phone you will see
Sent from my DROID BIONIC using XDA App

bfitzpatrickd2d said:
Yeah you think this thing has bloatware get a,HTC phone you will see
Sent from my DROID BIONIC using XDA App
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Click to collapse
Yeah, HTC adds more bloatware then the carriers!

Im a Bionic owner and have previously had htc phones, but at least you can run whatever you want on a n htc phone. Sorry guys but unless all MOTO devices gets bootloader unlocked these things will never be the beast they can be. I love the Bionic, but am seriously missing the ability to run true roms and kernels.

More discussions here.. http://forum.xda-developers.com/showthread.php?t=1453016
No need for a new thread!

Verizon tech just told me to ROOT my phone

Thought this was very odd. I was on phone with tech support cuz my phone bricked itself today. not sure how or why i wasnt even using it. The tech sending me replacement suggested i root my phone because it would help a lot with the random reboot issue i originally had called ina bout last week.
Proceeded to tell me that Verizon does not care if you root as long as the factory data reset will work as intended for them.
Didnt know if this information was well known or not just thought it was odd that a tech tell me to root my phone.

cbrebel said:
Thought this was very odd. I was on phone with tech support cuz my phone bricked itself today. not sure how or why i wasnt even using it. The tech sending me replacement suggested i root my phone because it would help a lot with the random reboot issue i originally had called ina bout last week.
Proceeded to tell me that Verizon does not care if you root as long as the factory data reset will work as intended for them.
Didnt know if this information was well known or not just thought it was odd that a tech tell me to root my phone.
Click to expand...
Click to collapse
I am guessing that means the LG/Stock Factory Reset but CWM Factory Reset does the exact same thing so I am still wondering what that means.. very suspicious

That's very odd. I used to work for AT&T and they said we could loose our job of we told a customer to change the core software on any device. Strange indeed.
--My REVO is Broken, tweaked, SC'd, and TB'd. Just awesome!

drt054 said:
I am guessing that means the LG/Stock Factory Reset but CWM Factory Reset does the exact same thing so I am still wondering what that means.. very suspicious
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yeah that is what he was saying (he was telling me how he rooted his and was using cwm as well) but he said that verizons policy is that as long as the "STOCK" factory reset takes it back to original condition then they will not persue anything any further. (which btw is stock zv7 right now) the new phone they shipped me doesnt have zv8 yet either.
who knows i just thought i would elaborate what the tech told me.
the phone i sending back had CWM on it and wouldnt boot or charge battery. so i manage to get it into emergency mode and left it for about 18 hours which gave me almost 35 % charge( seems very low) but i managed to push the zv7 tot and revivie it to send back. YAY

Vzn and root
There is a lot of misconception about rooting, I used to co manage a vzn reseller.
If you go to the android market there are root apps all over the place, if rooting voided any warranties there would be huge liability issues for legal software developers and customer uproar. Plus the hardware OEMS would not alllow it to be sold legally. Rooting is a software change you are not hacking or modifying hardware here. Plus android is marketed as open source unlike iphone OS.

drutman said:
There is a lot of misconception about rooting, I used to co manage a vzn reseller.
If you go to the android market there are root apps all over the place, if rooting voided any warranties there would be huge liability issues for legal software developers and customer uproar. Plus the hardware OEMS would not alllow it to be sold legally. Rooting is a software change you are not hacking or modifying hardware here. Plus android is marketed as open source unlike iphone OS.
Click to expand...
Click to collapse
+1 U.S already has declared that rooting any android device is not under any circumstances classed as illegal.
Sent from my Sensation using XDA

RevoRooting
Verizon might also be less persnickety about rooting on the Revolution because it's on its way out. I know Verizon was much pickier about my Droid 1 when it was new than they were a few months ago.

sensation lover said:
+1 U.S already has declared that rooting any android device is not under any circumstances classed as illegal.
Sent from my Sensation using XDA
Click to expand...
Click to collapse
This was only a 1 year term on that ruling. it is coming up again soon whether or not it is viable to do it or not.

cbrebel said:
yeah that is what he was saying (he was telling me how he rooted his and was using cwm as well) but he said that verizons policy is that as long as the "STOCK" factory reset takes it back to original condition then they will not persue anything any further. (which btw is stock zv7 right now) the new phone they shipped me doesnt have zv8 yet either.
who knows i just thought i would elaborate what the tech told me.
the phone i sending back had CWM on it and wouldnt boot or charge battery. so i manage to get it into emergency mode and left it for about 18 hours which gave me almost 35 % charge( seems very low) but i managed to push the zv7 tot and revivie it to send back. YAY
Click to expand...
Click to collapse
Oh man, I totally did that when I had gotten my Revo. Fortunately Thecubed was around, and he took control of my computer and fixed the phone. It was awesome. I recall the battery taking for ever to recharge. We had to wait 30 minutes before we could try anything. We needed enough juice to run ADB and push stuff to my phone.

yep what the verizon sales/ tech guy said
walked into verizon today. my phone messed up but thats another thread... and he literally said verizon does not care if u root your phone... didnt say as long as or anything else. just said they dont care. so yeah feel free to ask them yourself.

LaggyWizard said:
walked into verizon today. my phone messed up but thats another thread... and he literally said verizon does not care if u root your phone... didnt say as long as or anything else. just said they dont care. so yeah feel free to ask them yourself.
Click to expand...
Click to collapse
That's the glory of open source...
Sent from my VS910 4G using XDA

Yeah they Dont care, but brick one & try to get a replacement in warranty if you do.
Last month i made a boo boo installing Clockwork Mod and locked it up.
While they were very helpful, nice, and understanding; And a couple weeks later when I came in with my repaired phone (thanks to un_brickable) were more than happy to get me back online with a new sim card (I had to use my sons old HTC Incredible until I FINALLY found the fix). The warranty is now VOID and I was NOT going to get a new one.
I also dropped the protection plan & bought a "development" Revolution off of E-bay. So if i blow one up i can be back up & running in a couple minutes. cheaper in the long run.
Sometimes being Honest doesnt pay off. But in the end I have a BETTER phone for the experience. (2 of them actually)

cbrebel said:
Proceeded to tell me that Verizon does not care if you root as long as the factory data reset will work as intended for them.
Click to expand...
Click to collapse
I find this hard to believe. If they don't care, why do they keep shutting the door on every new exploit?
Sent from my BrokenOut 1.1 4G VS910 LG Revolution using Tapatalk 2.

stackrat said:
I find this hard to believe. If they don't care, why do they keep shutting the door on every new exploit?
Sent from my BrokenOut 1.1 4G VS910 LG Revolution using Tapatalk 2.
Click to expand...
Click to collapse
Because an exploit is just that, something that can be used maliciously. They aren't trying to screw with rooted people, they are patching security holes.
Sent from my Gingervolt-ed VS910 4G using xda premium

stackrat said:
I find this hard to believe. If they don't care, why do they keep shutting the door on every new exploit?
Sent from my BrokenOut 1.1 4G VS910 LG Revolution using Tapatalk 2.
Click to expand...
Click to collapse
any vulnerable area in the code HAS to be patched because the first people we blame for the phone getting hacked, is Verizon, for not having the security it should have in the software
Sent from my VS910 4G using XDA

Rooted phones are a liability...
For Verizon. The reps don't care (of course), but the main company does. It does void your warranty if they find out about it.
See, the tethering apps, Google navigation, Google voice, etc, etc are all lost profits. This is especially true with this phone, where in stock form, they nickel and dime you for "Verizon Navigation," "Verizon Voicemail," and "Verizon Tether."
Another negative impact for them is the number of returns the early rooting and experimentation process creates. I can remember the number of "forced failures" and nit-picking occurring on my old Eris when people were flashing the leaked upgrade that permanently disabled root, just so they had an excuse to return them.
The Verizon reps are "next-to-minimum-wage," 18-30 year old employees who could give a rat's patootie what you do with your phone. The RMA techs, on the other hand, may not be so forgiving.

[Q] Sending rooted Bionic back to Verizon, will hard reset unroot?

I've been using a defective Bionic since launch now. The last OTA update completely destroyed my data connection, to the point of it becoming so unreliable that I need a new one. After talking to Tier 2 Tech Support, they are sending a Bionic and want mine back. It is rooted and has safestrap with Eclipse 3.0 on the safe side. How can I be sure that Verizon will not know that I rooted it?

Only thing you can do is to reflash .902/.905. A hard reset isn't going to wipe the rom, just your user data.

Underwater Mike said:
Only thing you can do is to reflash .902/.905. A hard reset isn't going to wipe the rom, just your user data.
Click to expand...
Click to collapse
Anyway you can link me to a guide or give me instructions on how to do so?

barronlroth said:
Anyway you can link me to a guide or give me instructions on how to do so?
Click to expand...
Click to collapse
https://www.youtube.com/watch?v=z8RTBFeMdso&feature=relmfu
this should work from whatever version you are on!

sbreen94 said:
this should work from whatever version you are on!
Click to expand...
Click to collapse
Even if I didn't flash ICS? This will remove root and my entire safestrap system?

I just sent one back that was rooted and on ICS. I didn't bother to wipe anything before sending back. I just pulled my cards and put it in the box.
Though i did tell Verizon that i flashed it i don't remember mentioning root. Does anyone really think they would pursue money on a phone with known data failure units? My problem was that i couldn't get/keep 4G.
Sent from my DROID BIONIC using Tapatalk 2

If it was any carrier other than big red, they probably couldnt care less, but big red is evil and they are all about money! If there is a way for them to charge you for something, they will!
But like previous poster said he sent his back, if they havent said anything by now, then they wont. They probably didnt even check, all they are going to do is reflash .905 on it, then remarket it as a refurb.
sent from my DROID BIONIC via XDA App

Uninstall safe strap and use stock recovery to flash an update zip of whatever ota you told them messed up your data. You need to make sure you're in whatever version you told them because they do record notes for every open case. It seems to me that your phone is working well enough for you to use an unroot method that is posted here on xda
Sent from my DROID BIONIC using Tapatalk 2

Anyone had any luck with the data signal actually being better on the "new" device? I'm in the same boat, sending my rooted, but still stock Bionic back tomorrow, but not sure if exchanging one unit for another with the same hardware/firmware will really make a difference??
There were some earlier posts on AC about folks getting RAZRs in exchange for their BIONIC's.

Pelikin said:
Anyone had any luck with the data signal actually being better on the "new" device? I'm in the same boat, sending my rooted, but still stock Bionic back tomorrow, but not sure if exchanging one unit for another with the same hardware/firmware will really make a difference??
There were some earlier posts on AC about folks getting RAZRs in exchange for their BIONIC's.
Click to expand...
Click to collapse
In my area I don't get 4G. Only 3G and the signal is pretty bad near my work which is in the sticks. However when I travel to a 4G area I have no issues with my signal. Despite every phone using the same hardware/firmware there could be issues with the hardware itself that might be bad. Another phone may or may not fix the issue. It's almost like saying similar cars are going to perform the same. It will vary from batch to batch. There's no telling if you're not getting a phone with the same bad radio hardware or maybe it's not your phone and the actual signal coming from the tower. Verizon/Motorola isn't going to fess up to anything and unfortunately we're their pawns. It's always the blaming game for them. The RAZR and Bionic both share the same hardware but different firmwares. However the RAZR uses a processor that can handle the 1.2ghz speeds while the Bionic may or may not reach those speeds. The processor in the RAZR are stress tested to 1.2ghz while the ones in the Bionic were only tested @ 1ghz. I dunno how the radio hardwares are tested but some may be able to handle certain frequencies and some not. I have no clue about the deviances in the radio frequencies but is it possible my towers are different from your towers? I dunno that's not my area of expertise.

Dont worry about it being rooted i sent back 2 stratospheres with root and a custom boot screen and 2 droid 4 with the leak ics with root i really dont think they look at them
Sent from my DROID4 using xda app-developers app

I got a replacement Bionic and my data has been perfect on the new one.
Sent from my DROID BIONIC using Tapatalk 2