Database Develop

How does HTC know you have Rooted?

Now i know once you unlock your bootloader it shows a small lock of the splack screen, correct??
Well how in depth does HTC really go into figuring out if you have rooted the phone or not for, lets say, a repair?
Because i also know that they "say" they will wave the voided warrenty for a dust problem but I've also seen problems with them failing to go through with that.
So could we theoretically just change the splash screen (or boot 2 i think it is) to the original splash screen without the lock and maybe slip by HTC's warranty?
Now if this seems illegal or something I'm terribly sorry, i just want to have a way for people who rooted to get the "full" experience to have a fall back if we dont figure out how to re-lock, or if they just simply damage the phone.

They have the power to bring a bricked phone back from the dead, how far do you think they can go?

Yes, but...
Yes, i know they could really do anything they want. (even replace the phone) But how far do they WANT to go...Do you see?
I mean why would they waste their time trying to see if your rooted or not, unless they check EVERY single phone no matter what...

Every phone gets checked. All they have to do is plug it in to their test beds, which they do to every phone. They also check every phone for water damage, and not just the white dot in the battery bay, they have others hidden throughout the phone.

The SPL won't let you flash the splash over it

Alrighty
Okay, thats all i wanted to know. I just thought maybe they didnt check every phone, maybe they used a different computer or something to check for root and they just used a simple technique for a damage check.
I do know that we cant flash the splach but im sure it will be soon to come, and by that time i'm sure we will be able to relock anyways...

sassyness77 said:
Okay, thats all i wanted to know. I just thought maybe they didnt check every phone, maybe they used a different computer or something to check for root and they just used a simple technique for a damage check.
I do know that we cant flash the splach but im sure it will be soon to come, and by that time i'm sure we will be able to relock anyways...
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Maybe... what we need is someone to leak a signed .nbh of the SPL. That is the golden ticket to being able to re-lock.

It even says unlocked in the bootloader.

pjcforpres said:
Every phone gets checked. All they have to do is plug it in to their test beds, which they do to every phone. They also check every phone for water damage, and not just the white dot in the battery bay, they have others hidden throughout the phone.
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There's a white dot on the battery bay? You actually got me curious, as installing my full body skin i did get my phone quite wet. I can't find this white dot that you are talking about.

I had to send my phone recently for a repair and it was rooted. They not only accepted it, they sent me a brand new nexus within the week. I don't think they have time to check out each and every phone for something that trivial. This isn't Apple!

hmarcus said:
I had to send my phone recently for a repair and it was rooted. They not only accepted it, they sent me a brand new nexus within the week. I don't think they have time to check out each and every phone for something that trivial. This isn't Apple!
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very nice! -congrats!

All they have to do is power on the phone and they can see if the bootloader is unlocked. That's all they need to void the warranty. Fortunately for you guys, they haven't started following through with that... yet.

I had an idea but dont know if it will work... change the boot animation/screen to a white(the lock icon color) screen, the lock will not be visible because its also white. The tech ppl will think its part of the malfunction...

hmmmm
I think you're thinking the same thing as me sort of, as I stated befor maybe when we figure out how to change the splash screen we could replace it with one without the lock icon.

sassyness77 said:
I think you're thinking the same thing as me sort of, as I stated befor maybe when we figure out how to change the splash screen we could replace it with one without the lock icon.
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Dont think its part of the screen, its an overlay.

britoso said:
Dont think its part of the screen, its an overlay.
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I wonder if simply changing that would be enough to "fool" HTC. If so then that would be quite sad.. sad as in pathetic. I would assume they would run more extensive test.

Eclair~ said:
I wonder if simply changing that would be enough to "fool" HTC. If so then that would be quite sad.. sad as in pathetic. I would assume they would run more extensive test.
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They could even go as far as pressing the trackball down when turning it on. and seeing *** UNLOCKED *** in small, friendly letters inside the bootloader menu.

Oh nice liam, I didn't know that.. I don't even have a Nexus so obviously I wouldnt. Kinda embarassing.. I was being so radical to be responded to with a simple answer.

Will at&t know?

If I flash back to stock rom, will they be able to tell that I have flashed other roms?
I'm considering trying to get a replacement due to random shut downs. My work has me on call and sometimes I pick up my phone and I don't know how long it's been off. My employees often text me important stuff from the job. So this is important to me.
So will they be able to tell?

Nope, make sure to master clear and then get the JH7 update to be sure.

cappysw10 said:
Nope, make sure to master clear and then get the JH7 update to be sure.
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Agreed.
Though I suggest you hold out for another week or two and have them replace it for the Inspire. I'm going to do that soon, and speak to their 'Android specialists' about it.

Two things I don't like about that phone are the size (it's huge) and the lcd screen. I don't think I could go to an lcd after using samoled.
Plus, how would that work. I have a 2 year commitment with this phone, how could I trade for that one. I'm well past my trial period.

did you buy phone insurance? u coulda always just drop the phone and bust the screen.
if not, flash back to stock and the n00bs in the store wont know the difference. however, if you are well past your trial period, att is gonna send you to samsung more than likely. at least that is what they tried to do with me. my first captivate shut down every time i got a text message.

If you're insisting on switching phones, contact warranty and they'll send you another one. After they've sent you two Captivates, you are within your rights to ask for a different make and model. If they don't comply just ask for the Resolutions team, and they'll help you out.

thank you all

bms231 said:
did you buy phone insurance? u coulda always just drop the phone and bust the screen.
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Because insurance fraud is always a good idea (purposely breaking your phone is insurance fraud FYI).

yeah. just say you lost your phone and keep it as a spare. i've done it twice now with no problems what so ever.

task650 said:
yeah. just say you lost your phone and keep it as a spare. i've done it twice now with no problems what so ever.
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They won't put a block on the lost phone?
Sent from my SGH-I897 using XDA App

-Kevlar- said:
They won't put a block on the lost phone?
Sent from my SGH-I897 using XDA App
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Last time i checked they did but eeh if it work for him it works...

Warranty Replacement, Brand new phone! What to ship back?

Ok so in the past I've always gotten refurb's and was instructed to just send the phone back. Well as we all know the Note 3 comes with a few accessories that are not required to be sent back "battery, backdoor, stylus".. Well I have had one replacement already and it was a refurb that came in the white box and I sent my old one back while retaining my old hardware, no biggie.. Well this time around they sent me a brand new phone (i called and *****ed about 4.4.2 and it's issues) but I'm kind of at a stalemate with the return process.. Do I keep the new battery, backdoor, charger, usb cable, and stylus and just send my old phone by itself back..? That is what the instructions say to do but that would leave me with 2 of everything, and I don't want to get billed for keeping that stuff, but I'd also like to have a backup of everything lol.. I think the instructions think I was sent a refurb but I'm just inquiring to see what others have done in this situation.. Thanks..!!

Let your conscious be your guide
Sent from my SM-N900A using Tapatalk

The same thing happened to me with my Note 1. I called and they told me to keep everything. Made my conscience feel much better.

jerrycoffman45 said:
Let your conscious be your guide
Sent from my SM-N900A using Tapatalk
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ptgptg said:
The same thing happened to me with my Note 1. I called and they told me to keep everything. Made my conscience feel much better.
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My conscience is telling me that for the hassle they should just let me keep it since it's pennys to them lol.. But I'll call anyways just because I'd hate to be billed for non compliance or something haha..

jdmsohc22 said:
My conscience is telling me that for the hassle they should just let me keep it since it's pennys to them lol.. But I'll call anyways just because I'd hate to be billed for non compliance or something haha..
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All they want back is the phone. Send the phone. Nothing else.

jdmsohc22 said:
My conscience is telling me that for the hassle they should just let me keep it since it's pennys to them lol.. But I'll call anyways just because I'd hate to be billed for non compliance or something haha..
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There... I helped by editing your statement. See above.
Anywayz... on a serious note, sometimes that stuff gets misplaced or lost, since they are going to move your broken phone from bench to bench. Or they may just have a box sitting with no name on it... and soon as they get yours they put your name on the box and walla, a replacement.
I used to have a conscience about this kinda stuff but I learned as I got older they have millions of the accessories and would just send you one for the heck of it, if you called and asked nicely. True story... I have done this a lot.

jdmsohc22 said:
Ok so in the past I've always gotten refurb's and was instructed to just send the phone back. Well as we all know the Note 3 comes with a few accessories that are not required to be sent back "battery, backdoor, stylus".. Well I have had one replacement already and it was a refurb that came in the white box and I sent my old one back while retaining my old hardware, no biggie.. Well this time around they sent me a brand new phone (i called and *****ed about 4.4.2 and it's issues) but I'm kind of at a stalemate with the return process.. Do I keep the new battery, backdoor, charger, usb cable, and stylus and just send my old phone by itself back..? That is what the instructions say to do but that would leave me with 2 of everything, and I don't want to get billed for keeping that stuff, but I'd also like to have a backup of everything lol.. I think the instructions think I was sent a refurb but I'm just inquiring to see what others have done in this situation.. Thanks..!!
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Click to collapse
Thet happened tome and they told me accesories were not required... so just send the phone.

Just send the phone. Keep the pen, battery and back cover.

Delakit said:
All they want back is the phone. Send the phone. Nothing else.
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SladeZero said:
There... I helped by editing your statement. See above.
Anywayz... on a serious note, sometimes that stuff gets misplaced or lost, since they are going to move your broken phone from bench to bench. Or they may just have a box sitting with no name on it... and soon as they get yours they put your name on the box and walla, a replacement.
I used to have a conscience about this kinda stuff but I learned as I got older they have millions of the accessories and would just send you one for the heck of it, if you called and asked nicely. True story... I have done this a lot.
Click to expand...
Click to collapse
torreon901 said:
Thet happened tome and they told me accesories were not required... so just send the phone.
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lacz713 said:
Just send the phone. Keep the pen, battery and back cover.
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Haha sounds like they're only getting the phone back if you ask me.. I just called and asked a rep and he said they don't care about anything but the phone anyways..!! WINNING..!! Thanks guys..!

[Q] Screen issues

So part of my screen has been unresponsive, so i brought it to Verizon, and they said they would replace it, but they would also send it into their factory or whatever. They said that if they found any sort of damage to the motherboard inside, they would charge me full retail price, $499, irreversible. This seems ridiculous to me, as I am 100% sure I have not damaged it, but I am worried that they will make me pay, especially with my luck. I was wondering if there were any other options that I had so that I could avoid dealing with Verizon. Thanks.

rh11peter said:
So part of my screen has been unresponsive, so i brought it to Verizon, and they said they would replace it, but they would also send it into their factory or whatever. They said that if they found any sort of damage to the motherboard inside, they would charge me full retail price, $499, irreversible. This seems ridiculous to me, as I am 100% sure I have not damaged it, but I am worried that they will make me pay, especially with my luck. I was wondering if there were any other options that I had so that I could avoid dealing with Verizon. Thanks.
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As long as you didn't dunk it in water or throw it against something, you'll be fine.

mjones73 said:
As long as you didn't dunk it in water or throw it against something, you'll be fine.
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okay, the guy at Verizon scared me i guess because he said if I leaned against it, (which is very common if it's in your pocket and against a wall...) they could say it's damage. While I don't recall even doing this, I was just worried. Thanks

rh11peter said:
okay, the guy at Verizon scared me i guess because he said if I leaned against it, (which is very common if it's in your pocket and against a wall...) they could say it's damage. While I don't recall even doing this, I was just worried. Thanks
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He's full of sh*t. I have the black line issue on mine, the guy at the store took a quick look at it and ordered me a refurb no questions asked. He was probably trying to get you to admit to breaking it...

Google warranty on a defective device?

Hey guys i bought my N6 in mid December if im not mistaken and lately i have been having issues with the screen where half of it freezes and cant be used.what i am wondering is am i screwed here with a faulty unit or should i still be able to get a replacement from google since its been like two months now.I have no idea how their warranty works which is why i ask to see if anybody can chime in on this.thanks for any help.

oOuzzielOo said:
Hey guys i bought my N6 in mid December if im not mistaken and lately i have been having issues with the screen where half of it freezes and cant be used.what i am wondering is am i screwed here with a faulty unit or should i still be able to get a replacement from google since its been like two months now.I have no idea how their warranty works which is why i ask to see if anybody can chime in on this.thanks for any help.
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I think you should contact Google's customer assistant for it. As far as I know Google provide a Free Replacement of the device within a year except any physical damage. I might wrong but nothing harms to give it a try And best of luck in replacing your device

Correct except they will replace for any reason in first year, including water or physical damage.

Thanks for the replys guys,i already got in touch with them and they made the ticket and everything but i am pretty much screwed anyway cause they put a temporary hold on funds in my account for the new device they send me until they receive the defective one.And i dont have the moneybfor it right now so preety much a wasted rma ticket.i will try and see if they let me send them the defective one first and then they send me the new one,so the whole funds freezing can be avoided.I hope they allow it.

crowbarman said:
Correct except they will replace for any reason in first year, including water or physical damage.
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Really?!
Wow, glad I didn't get it from MOT.
Then again I've yet to dunk or shatter a phone.
(My desk here is Mahogany, knocking away, so no worries!)

cpufrost said:
Really?!
Wow, glad I didn't get it from MOT.
Then again I've yet to dunk or shatter a phone.
(My desk here is Mahogany, knocking away, so no worries!)
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I hope you're knocking with your fist and not your phone

rootSU said:
I hope you're knocking with your fist and not your phone
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Yes of course!
http://www.youtube.com/watch?v=rb5dEtNIKZk

cpufrost said:
Really?!
Wow, glad I didn't get it from MOT.
Then again I've yet to dunk or shatter a phone.
(My desk here is Mahogany, knocking away, so no worries!)
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It's not advertised, but yeah, that's supposedly been the trend. I've heard it's limited to 1 device. It's something they did with the Nexus 5 as well.
http://bgr.com/2014/12/03/nexus-6-free-replacement-program/