Hi,
Last week my Optimus 2x was a bit unlucky. It burned charging port.
Everything will be fine but I had Django Manouche ROM.
Ofcourse my first though was to change rom for orginal one and then send it to LG for repair. Unlucky computer connection port is same that just burned.
So without thinking, I send it to LG Poland. After few days I got negative answer - Rom was changed so they wont repair.
Nowadays I'm arguing with them to get explanation, how its possible that USB charger that i used is still working, phone is working (if it have battery juice) and they are saying they won't repair it because of ROM change.
Is anyone here know, is it possible that drivers from kernel burned my charging port ?
Maybe its bigger problem and not only mine phone can have this issue ?
I looked in this file: "https://github.com/CyanogenMod/lge-kernel-star/blob/jellybean/drivers/power/su660_battery.c" (My acc dont have 10 post so link is like this). Obviously its reposible for battery but i think many ppl is using it in his kernels (probably even LG) and it should work.
Best regards
Cameleeck
PS. I asked LG for answer which exactly file could destroy my device. I will be reporting what they answered.
LoL, blame yourself. If you agree to use a non manufacturer aproved software, he has no obligation to provide you with any warranty. Whatever the cause of problem may be, service guys cannot even diagnose the phone as custom rom is there and they have no obligation to clean your rom mess, as it is wasted unpaid labour time for them. Don't you understand that each kernel mods can cause some sort of hang up with resulting endless charging without temp thresholds? Let us just be fair, everything has its own risks. Just pay the repair fee. For this old model those are just couple drinks at bar and with preserved nerves and time.
So let us call it death at frontlines...
Sent from my HTC One SV using xda premium
I understand risk that i took. Well it can happen, actually i wanted to change this phone But still there can be tons of ppl using some kind of soft that can be risky - as a developer i want to provide some help for a guys that still can have wrong software. So thats why im asking about help and about drivers.
And if we talk about expenses:
Let us just be fair, everything has its own risks. Just pay the repair fee. For this old model those are just couple drinks at bar and with preserved nerves and time.
Click to expand...
Click to collapse
They said they can repair it at cost about 200 euro - so probably this price is much bigger than couple of drinks in bar
Still, my questions didnt change.
If someone had this kind of issues or just made some tweaks in battery managment/charging in Android that can explain or even make direction where to look please left here some response.
Then maybe I will apologize to C++ and can make some patch for kernel or even better: maybe there is someone that can make it on his own.
Guaranty says that changing soft voids it, so nothing will help there.
Mam do zaoferowania LG 2X, bo obecnie mam dwa
Actually you're wrong.
Rooting and flashing does NOT void your warranty - at least for us lucky EU citiziens.
http://fsfe.org/freesoftware/legal/flashingdevices.en.html
So if you're still under warranty tell LG that you demand a repair on warranty and won't accept a fine.
Apart from that: Yes, if you mess with your kernel you can hardbrick your device. Frying a port is possible e.g. playing with the voltages.
tonyp said:
Actually you're wrong.
Rooting and flashing does NOT void your warranty - at least for us lucky EU citiziens.
http://fsfe.org/freesoftware/legal/flashingdevices.en.html
So if you're still under warranty tell LG that you demand a repair on warranty and won't accept a fine.
Apart from that: Yes, if you mess with your kernel you can hardbrick your device. Frying a port is possible e.g. playing with the voltages.
Click to expand...
Click to collapse
Tony, do you ever sleep?
But you are a bit wrong here . You are forgetting about the other dark side ehrm...
For example... ... You will find warranty rules for this on each manufacturer site somewhere and for some phones in the brochure and book that came with phone inside the box, that covers up warranty rules and by buying the device you even sign those evil papers with the small font print on it...
We are not that strict about rooting, although with that you can also load some sort of dumb overclocking modules and screw the whole voltage table via insmod and burn the device, ain't it? There for I was always strict about fast charge and similar mods, too much risks involved, and the end users don't really understand them and here is a fine example and result of it.
So you are missing the point mates. Warranty repair... Altering the rom brings really pain for service guys. How do you imagine we are repairing them? Do you ever imagined what for is that hidden service menu? If a custom rom is present, that APK is thrown out, we have no manufacturer support and instruments to find out what on earth happened to the board and do basic diagnosis. SWAP the board? Are you nuts? Afterwards the board is shipped to motherland and they test them via their own secret birth cradle - jtag as they diagnose and refurbish them. Then they will see that those dumbarses didn't even test the phone as alien OS is present there and the service location will be fined with full swap price as a punishment as we didn't obey the contract.
For example HTC or Sony involves online logging system for each phone, where basic parameters are sent and self test data. If bootloader or OS is tampered we cannot do anything, none of manufacturer self test calibration program tools work as in hell custom OS doesn't provide compatibility with that!
So in the service location are mere contract people(although Polish, the second worst service locations in EU, the worst is Romania, although in Regenersis as far I know mostly romanians are being enslav... excuse me labored , god they have such poor repair quality since ages).
But leaving that aside, service location clean out the mess made by greedy manufacturers and egoistic users, we are not the manufacturer, imagine all the device mess around and for one guy to know how to unroot, change bootloader seek for nvflashes etc stuff... nope... noone does it, we need to feed our families too and the repair queues are long enough too, the stupid peace of plastic ain't worth it it consumes so much time and other people are waiting for the repair too. There for You were fined with motherboard replacement price... although 200$... ok those are two evenings in a bar...
So if you alter the OS/root, we cannot repair the damn phone, for example a silly broken touch screen. You just replace the darn thing and that's it, that is my software etc, well then who will calibrate that thing? Call the mojo battery calibration app, yes? LoL? Again flash stock OS? Oh crap wrong bootloader, oh crap version mismatch? What on earth the user flashed in, oh good it was found on some native china forums :cyclops:
So none of service locations will argue about power users who can clean up their mess and bring a reflashed clean device, no matter what you did before the device, the user has respect for our work and time and is willing to make the repair faster. But this isn't the case as USB is burned out.
And to this case specifically... yes you are busted, worst case scenario. If you won't pay and will argue, ok then the independent expertise will be needed = 100$. Then you must go to court, although the expert can also tell that it is your fault and then you are busted again.
But if the expert is dumb enough, then in the court what will the lawyers say... just what Tony did... playing with voltages can burn your phone just like a lousy screaming witch on a stick. And you signed those vicious papers, and you also knew about the risks just as in HTC site is stated word by word. Pay the expertise and court costs . [That happens always, default scenario]
I guess I made clear my point of view why altering the software voids your warranty, as it simply becomes irreparable brick in most cases.
About that fsfe.org... bull*** every argument there can be overthrown, believe me, I know, they have the common sense sentence there, it gives a lot of freedom
Ferrum Master said:
Tony, do you ever sleep?
But you are a bit wrong here . You are forgetting about the other dark side ehrm...
For example... ... You will find warranty rules for this on each manufacturer site somewhere and for some phones in the brochure and book that came with phone inside the box, that covers up warranty rules and by buying the device you even sign those evil papers with the small font print on it...
We are not that strict about rooting, although with that you can also load some sort of dumb overclocking modules and screw the whole voltage table via insmod and burn the device, ain't it? There for I was always strict about fast charge and similar mods, too much risks involved, and the end users don't really understand them and here is a fine example and result of it.
So you are missing the point mates. Warranty repair... Altering the rom brings really pain for service guys. How do you imagine we are repairing them? Do you ever imagined what for is that hidden service menu? If a custom rom is present, that APK is thrown out, we have no manufacturer support and instruments to find out what on earth happened to the board and do basic diagnosis. SWAP the board? Are you nuts? Afterwards the board is shipped to motherland and they test them via their own secret birth cradle - jtag as they diagnose and refurbish them. Then they will see that those dumbarses didn't even test the phone as alien OS is present there and the service location will be fined with full swap price as a punishment as we didn't obey the contract.
For example HTC or Sony involves online logging system for each phone, where basic parameters are sent and self test data. If bootloader or OS is tampered we cannot do anything, none of manufacturer self test calibration program tools work as in hell custom OS doesn't provide compatibility with that!
So in the service location are mere contract people(although Polish, the second worst service locations in EU, the worst is Romania, although in Regenersis as far I know mostly romanians are being enslav... excuse me labored , god they have such poor repair quality since ages).
But leaving that aside, service location clean out the mess made by greedy manufacturers and egoistic users, we are not the manufacturer, imagine all the device mess around and for one guy to know how to unroot, change bootloader seek for nvflashes etc stuff... nope... noone does it, we need to feed our families too and the repair queues are long enough too, the stupid peace of plastic ain't worth it it consumes so much time and other people are waiting for the repair too. There for You were fined with motherboard replacement price... although 200$... ok those are two evenings in a bar...
So if you alter the OS/root, we cannot repair the damn phone, for example a silly broken touch screen. You just replace the darn thing and that's it, that is my software etc, well then who will calibrate that thing? Call the mojo battery calibration app, yes? LoL? Again flash stock OS? Oh crap wrong bootloader, oh crap version mismatch? What on earth the user flashed in, oh good it was found on some native china forums :cyclops:
So none of service locations will argue about power users who can clean up their mess and bring a reflashed clean device, no matter what you did before the device, the user has respect for our work and time and is willing to make the repair faster. But this isn't the case as USB is burned out.
And to this case specifically... yes you are busted, worst case scenario. If you won't pay and will argue, ok then the independent expertise will be needed = 100$. Then you must go to court, although the expert can also tell that it is your fault and then you are busted again.
But if the expert is dumb enough, then in the court what will the lawyers say... just what Tony did... playing with voltages can burn your phone just like a lousy screaming witch on a stick. And you signed those vicious papers, and you also knew about the risks just as in HTC site is stated word by word. Pay the expertise and court costs . [That happens always, default scenario]
I guess I made clear my point of view why altering the software voids your warranty, as it simply becomes irreparable brick in most cases.
About that fsfe.org... bull*** every argument there can be overthrown, believe me, I know, they have the common sense sentence there, it gives a lot of freedom
Click to expand...
Click to collapse
Uhm, well i think thats all a oint of how much the ROM is altered and is it close to stock ROM. although it´s important whats broken.
And the most important thing is how obliging the customer service is.
For Example. i used to own an Sony Xperia Mini Pro. I Messed around with a couple of ROM´s and during this procedure somehow my touch driver faded away. Well there was warranty on it and the actual ROM was ROOTED AND CUSTOM but very close to stock.
I send it in and after the short service time of 6 weeks Sony said that they Can´t repair the device but they are giving me the actually worth oft the phone back. (so i lost 20€ from original price)
That´s that.
On the other Hand there are Ways to Prevent users from F***ing up the system
I owned an Alcaltel onetouch (don´t remember the number) with every update Alcatel Killed Root accses with every update the Good dev´s who worked on this phone must find a new way to get Root.
This Part is to the OP
But besides all That. Android is an open source system and everybody who uses a Custom Rom and OC the Phone or Alter the Kernel should not Cry when its broke. You know the risk guys if you root and customize a phone with warranty don´t expect the Producer to help you if you f**k up the phone with obviously things like OC or Fast Charge -Fast Charge i don´t get this anyway i charge my phone over night thats that i thin 6 hours are enough time so i don´t need a phone charged in 30 min -
Did you know that you can cause you cell to - in worst case every - Explode because of fast Charging?
All Limitations the Producer makes are mostly to prevent such thing as overheating and whatnot. Just because you can OC the CPU to 1,4 Ghz doesn´t mean you have to. Do you think when your heart beats all time on max BPM you will life long? think about that.
I used to own a HTC Desire HD there where models where you could OC from 1Ghz stock up to 1,8 Ghz seriously would you try it?
Well that really grinds my gears today ^^
Odp: [Q] Battery driver and charging port burned
tonyp said:
Actually you're wrong.
Rooting and flashing does NOT void your warranty - at least for us lucky EU citiziens.
http://fsfe.org/freesoftware/legal/flashingdevices.en.html
So if you're still under warranty tell LG that you demand a repair on warranty and won't accept a fine.
Apart from that: Yes, if you mess with your kernel you can hardbrick your device. Frying a port is possible e.g. playing with the voltages.
Click to expand...
Click to collapse
But in my warranty card, there is a paragraph saying that any modifications done on software voids warranty.
So I was aware of that.
OP, there's also a way if they really don't want to accept warranty because custom rom. I did it once to them, because I am living in Poland too. Put your phone in microwave and set it for a a second. It should hard damage motherboard and LG won't be able to read if rom was changed. I was lucky with LG P500 this way, but maybe now things changed.
Sent from LG 2X using Tapatalk 3 Beta
Rayman96 said:
But in my warranty card, there is a paragraph saying that any modifications done on software voids warranty.
So I was aware of that.
OP, there's also a way if they really don't want to accept warranty because custom rom. I did it once to them, because I am living in Poland too. Put your phone in microwave and set it for a a second. It should hard damage motherboard and LG won't be able to read if rom was changed. I was lucky with LG P500 this way, but maybe now things changed.
Sent from LG 2X using Tapatalk 3 Beta
Click to expand...
Click to collapse
Yes this might be an option rayman96 but OP has to be sure that´s there no other way.
Rayman96 said:
But in my warranty card, there is a paragraph saying that any modifications done on software voids warranty.
So I was aware of that.
Sent from LG 2X using Tapatalk 3 Beta
Click to expand...
Click to collapse
But this doesn't matter. They can't just write into their warranty "what's written in law doesn't matter".
Okay they can "write" it in, but if there's a law that states otherwise that's useless.
Sent from my LG-P990 using xda app-developers app
tonyp said:
But this doesn't matter. They can't just write into their warranty "what's written in law doesn't matter".
Okay they can "write" it in, but if there's a law that states otherwise that's useless.
Sent from my LG-P990 using xda app-developers app
Click to expand...
Click to collapse
Interesting, can you provide me source which says rooting does not voids warranty?
Edit: sorry, i missed it somehow
Related
Hello everyone, a couple of days ago i bricked my G1 trying to flash the SPL [silly me...] and sadly the only option to fix this, is to replace the motherboard. Now i go two options:
buy a physically damaged g1 [for around...60$] from ebay?
or
Send my bricked phone to HTC for repair? since its still under warranty.
-If i send it to HTC im just going to say "i left my phone charging one night and the next day, it was just on the G1 screen"
**sorry for double post, i couldn't delete my other thread**
On the one hand, sending it in for warranty work for something that was clearly your fault is dishonest and illegal. On the other hand, HTC deserves it for not providing updated drivers.
I'm not advocating breaking the law, just venting my frustration in dealing with them....
if your for doing it yourself then sure, go ahead. I found that buying an new G1 was much easier for me xD(ebay)
lbcoder said:
On the one hand, sending it in for warranty work for something that was clearly your fault is dishonest and illegal. On the other hand, HTC deserves it for not providing updated drivers.
I'm not advocating breaking the law, just venting my frustration in dealing with them....
Click to expand...
Click to collapse
Yeah I dealt with HTC before and believe me its not pretty, that's why i don't have much remorse for them, But that aside I know its my fault and i should pay full price for it, but its barely going to cost them anything to fix my issue.
-Im just worried if they actually going to look inside the phone's software.
warup89 said:
-Im just worried if they actually going to look inside the phone's software.
Click to expand...
Click to collapse
Unlikely..
I previously bricked a G1, and was able to return it to T-mobile with no questions asked. (it was within the 14 days, and I had to ship it to customer care.)
I know it's against HTC's warranty, but it is NOT against t-mobile's warranty to root/ect. (At least from what I read from their ToS.) As long as the screen doesn't have any scratches, there is no visible damage, and the LDI is white, T-Mobile may actually process the warranty swap for you.
Though if your device if out of warranty, or not on T-Mobile you may be out of luck
Good day,
This is just a warning to all Touch pro 2 owners. I bought my unit August last year. Shipped it back to HTC because the touch screen had stopped responding. The phone booted up fine but you couldnt use the touch screen.
Im from the Caribbean so I had to pay for the shipping back to the states.
This is the email I got for HTC :
Dear Valued Customer,
This is documentation to provide suggested action repairs and quotation for
each service rendered.
Diagnosis:
System hanging, device has been hacked.
Suggested Repair:
Replace Main Board
Total Repair Price:
With shipping $359.64
---------------------------------------------
I paid $700 bucks for the phone off amazon.
I installed the bootloader and an Original windows mobile European Rom 6.5 months ago.
Here are my questions :
If the motherboard is bad or "hacked" why did the system work perfectly for 6 months.
Obviously HTC thinks I am an *** to shell out $360. Im going to tell them go to hell. This WAS my first ever HTC phone. I had respect for the company. But not the way they treat their customers. Im just going to tell them keep the phone because I dont want a paperwieght. This is alot of BS. Its obviously a hardware problem and they are trying to blame it on me.
So Im out $700 and no phone. ---- HTC they have lost a customer for life.
Im sure someone here will have a problem with their phone. But just be warned. HTC thinks we are all chumps. Im going to get a droid or something when I save up enough money.
I hope no one has to live through this nightmare like I had.
Thanks for nothing HTC. ---
* EDITED FOR LANGUAGE (NRGZ28) *
ok first of all, dont curse, its just gonna make you look childish,
where im at HTC doesnt really have bad customer service, you just gotta make sure you talked to the right guy from HTC, but since your touch screen doesnt work, its just an LCD problem something to do with the digitizer, not soo sure, but did you even try a hard reset or flashed a different ROM?
and what you installed a bootloader
you didnt jtag it have you?
but im sure u mean to say HardSPL, but was it the original HardSPL? that couldve triggered them to say its been hacked if it wasnt the stock SPL
I bet for that price you could pay someone to do the work locally.
Well you really can't blame HTC for your mistake..The mistake of not restoring for factory ROM and SPL prior to sending it back. There are instructions for doing that just for this situation when you need to make a warranty exchange..Flashing a custom SPL & ROM will void any warranty on the phone..If its only the touch screen that is bad you can pick one up off ebay and do the repairs yourself...google and you will find detailed instructions...
Sounds like you need a new digitizer........Ebay has them for around $30 (U.S.)
Purchase a small Torx driver set, and replace it......
I meant to say Hard SPL
Yup I meant to say Hard SPL.
This is just wrong the way they say it was the mainboard. Im sure it has something to do with the touch screen.
It is sad they had to resort to this. I mean I dont think Im THAT stupid. Hard Spl or not I think they should just fix it. Its not software related. The phone works perfectly. Just no touch input.
With that kind of money I could get another TP 2 off ebay. So its just wrong. Its a sham to get people to shell out 360 bucks for nothing.
This has thought me a very important lesson. Dont let these companies push you around.
try to attempt at asking it back without the repairs? i havent seen no one do it before, but its worth a try, im pretty sure they'll give it back cuz they "claim" you cant fix it and will be stuck with it, but in reality u have digitizers sitting around ebay
worth a shot mate
but then yet again, how much is shipping? :x
Clearly stated in the Hard-SPL thread:
OliNex said:
[SIZE=+3]Hard-SPL Release Time!!!![/SIZE]
NOTE 2: this is unsigned Hard-SPL. no limitations on flashing ROMs (except of course some Radio roms). also, this has overwrite protection against HTC RUU's overwriting HSPL with a stock one, so if someone needs to revert to stock SPL for warranty reasons, a stock SPL downgrade package is posted here below. use this relocker *only* if you need to return the phone for warranty, and only use it as last step - after reflashing stock OS and radio. see steps at the end of this post about how to reflash stock SPL.
Click to expand...
Click to collapse
Simply downgrading to the stock SPL could have avoided this.
Yes downgrading could have avoided this but they lied !!
What bothers me the most is that they lied about the diagnostic. Its just very misleading and to me its extortion. How could the mainboard be bad? Or is it they simply think that people with smartphones dont know how they work. I will update you on the situation as time progresses. One thing I know is im not paying that "fee" for having it repaired. Shipping might cost me $70. So im already out alot.
sounds like a digitizer as already mentioned. very cheap.
i bought my phone off ebay. and seller said it was RAN OVER lol. still works great despite the scratches, chips,e tc and battery looks like it went to hell and back.. cells almost exposed in some areas
They probably have a policy where if the phone has been hardSPL'd (hacked) they simply replace the mobo. I can understand they wouldnt wont to train their staffs in every known hack etc they would want the phones to be in original condition.
Just tell them to post it back (you will have to pay the postage) then either set it back to standard and then try to get it fixed again or best option as others have said, buy a digitizer off eGay and fix it yourself or get a local boffin to fix it for you.
You need to accept the fact that if you hack your phone you will not be treated as a 'normal' customer. You get a lot of benefits from hard SPL but 'factory' HTC service wont be one of them.
First off, you are truly stupid for even paying $700 for a cell phone off amazon. That is outrageous and you know it. Besides, most carriers sell these for $150 - $200 with a new 2 year contract. Second, I agree with the others. If you would have called and had them warranty exchange it, you wouldn't be in this situation. hTC is a great phone manufacturer and their phones are top quality (price reflects). You have had one issue with the company because of something you did and/or failed to do with ONE of their phones. Don't go blaming them for your mistakes. Sorry if anyone is upset at this, i just can't tolerate someone coming on here and bashing the manufacturer that makes our phones
I can only foresee this thread degenerating more than it already has so I just closed it. ROM development is the wrong forum to post this anyway. As to the original OP... it comes down to the fact that you didn't put the stock SPL back on before you sent it to them. It seems logical they would use that as an excuse to get out of repairing your device for free. HTC or not, they exist to make money.
I have owned almost all nexus devices and some samsung, but i fall in love with the One. I read through some forum topics and the HTCDEV site and none of it was clear. If i unlock the bootloader all warrianty is void? I hope i am just misunderstood something. Unlocking the bootloader was never a problem with nexus or samsung devices why htc is making such a fuss about it? Please someone tell me i just misread stg.
vick33 said:
I have owned almost all nexus devices and some samsung, but i fall in love with the One. I read through some forum topics and the HTCDEV site and none of it was clear. If i unlock the bootloader all warrianty is void? I hope i am just misunderstood something. Unlocking the bootloader was never a problem with nexus or samsung devices why htc is making such a fuss about it? Please someone tell me i just misread stg.
Click to expand...
Click to collapse
just like when you root warranty is void same with all manufactures
vick33 said:
I have owned almost all nexus devices and some samsung, but i fall in love with the One. I read through some forum topics and the HTCDEV site and none of it was clear. If i unlock the bootloader all warrianty is void? I hope i am just misunderstood something. Unlocking the bootloader was never a problem with nexus or samsung devices why htc is making such a fuss about it? Please someone tell me i just misread stg.
Click to expand...
Click to collapse
I'm not sure about nexus, but I assure you it is exactly the same with Samsung. I have owned many Samsung phones in the past. Unlocking your bootloader, on practically any manufacturers device will void your warranty. The HTC One Development edition ships with an unlocked bootloader, maybe try that?
Sent from my HTC One using xda app-developers app
skinsfanbdh said:
just like when you root warranty is void same with all manufactures
Click to expand...
Click to collapse
That is not true.
Nexus devices can be restored to factory settings with showing no signs of modifications. I have got nexus 7 replaced with faulty usb, and galaxy s3 with screen problems all had custom firmware before. Yes there you will have a yellow triangle, if you used no stock kernel, but you can easly remove that, going back to manufacturer state. And i asked asus if open bootloader is a problem for RMA as i cannot relock with the faulty usb they said why would it be?
sad to hear htc is different.. I want that one, but this is giving me second thoughts...
vick33 said:
That is not true.
Nexus devices can be restored to factory settings with showing no signs of modifications. I have got nexus 7 replaced with faulty usb, and galaxy s3 with screen problems all had custom firmware before. Yes there you will have a yellow triangle, if you used no stock kernel, but you can easly remove that, going back to manufacturer state. And i asked asus if open bootloader is a problem for RMA as i cannot relock with the faulty usb they said why would it be?
sad to hear htc is different.. I want that one, but this is giving me second thoughts...
Click to expand...
Click to collapse
It is true. Just because you can revert it doesn't mean it's not originally voided. If say your LED screen died and you sent it for warranty and you had no way to run triangle away due to that and they saw it, you would be getting a bill.
The only way to save your warranty on this device is s-off and that's not yet available.
If you don't like it go to the Samsung S4 which has such a locked down bootloader only one dev has achieved it and still hasn't released how he did it. So no root at all over there.
Sent from my HTC One using xda app-developers app
Your entire warranty is NOT voided due to unlocking or rooting. What DOES happen is your placed under more scrutiny and you have voided the warranty to things you can adversely affect.
For instance:
You rooted and your camera ceases to function or your LED flash dies. Your covered. I wouldn't recommend sending it in running a ROM, stock would ensure they can fix and test it.
Your rooted and your screen dies. You are covered.
Your rooted and the entire phone dies out of the blue. You would be under scrutiny regarding it and they would examine it to see if something you did caused the failure. If it is purely hardware related then you should be covered, otherwise your liable.
This same situation is what people who mod cars have had to fight against (and won). How does an exhaust modification cause a window failure? Or how does a custom head unit cause an engine failure.
There has to be a direct unarguable connection between your modification and the failure, I just had this happen with my Galaxy Nexus. It died completely and it was modified to high heaven. They knew it was unlocked but it wasn't the cause of the failure so it was fixed under warranty.
And BTW when you unlock your Nexus device it shows the exact same warning that the HTC unlocker software shows.
Sent from my Nexus 10 using Tapatalk HD
altimax98 said:
.
And BTW when you unlock your Nexus device it shows the exact same warning that the HTC unlocker software shows.
Click to expand...
Click to collapse
It does not true. Check the images i attached. And if you read through the google site on the nexus it does not say any connection between the warrianty and unlocking the bootloader. Seems like every htc owner thinks other manufacturers have the same policy on bootloaders...
and altimax98 i just read a thread that htc refused tu replace a screen with yellow spots because of unlocked bootloader here is the thread
http://forum.xda-developers.com/showthread.php?t=1631466
I would love the HTC One as it is the most beautiful device i have ever seen but to keep it stok to have warrianty...
vick33 said:
It does not true. Check the images i attached. And if you read through the google site on the nexus it does not say any connection between the warrianty and unlocking the bootloader. Seems like every htc owner thinks other manufacturers have the same policy on bootloaders...
and altimax98 i just read a thread that htc refused tu replace a screen with yellow spots because of unlocked bootloader here is the thread
http://forum.xda-developers.com/showthread.php?t=1631466
I would love the HTC One as it is the most beautiful device i have ever seen but to keep it stok to have warrianty...
Click to expand...
Click to collapse
dude you need to do more research. samsung.htc.motorola.apple.lg,and google all say the same thing rooting,installing custom firmware, and unlocking bootloader may void warranty. if its not a manufacture defect they wont replace it. ive owned all of them and the message is always the same. it would be crazy for a company to sell you something with warranty and say do whatever you want with it and we will warranty for you
skinsfanbdh said:
dude you need to do more research. samsung.htc.motorola.apple.lg,and google all say the same thing rooting,installing custom firmware, and unlocking bootloader may void warranty. if its not a manufacture defect they wont replace it. ive owned all of them and the message is always the same. it would be crazy for a company to sell you something with warranty and say do whatever you want with it and we will warranty for you
Click to expand...
Click to collapse
Um no it wouldn't. It would be crazy to sell a product and say you rooted that caused the defect. I have dealt with HTC and have sent many phones to them unlocked rooted with custom software and have not had any problem ever. Also please take a look at my signature had to make it to try and combat all the WRONG info out there. This is the USA we have rights when people care to inform themselves of them!
Also note how they always say "may void warranty" what they are really saying is if you do not know your rights we will be more than happy to screw you over as we are corporate and don't care about you at all.
nullkill said:
Um no it wouldn't. It would be crazy to sell a product and say you rooted that caused the defect. I have dealt with HTC and have sent many phones to them unlocked rooted with custom software and have not had any problem ever. Also please take a look at my signature had to make it to try and combat all the WRONG info out there. This is the USA we have rights when people care to inform themselves of them!
Also note how they always say "may void warranty" what they are really saying is if you do not know your rights we will be more than happy to screw you over as we are corporate and don't care about you at all.
Click to expand...
Click to collapse
Exactly, they also use 'may void warranty' because there is no way they could make a comprehensive list of all the possible things that could void it. May is safety net of sorts to do exactly what nullkill said
skinsfanbdh said:
dude you need to do more research. samsung.htc.motorola.apple.lg,and google all say the same thing rooting,installing custom firmware, and unlocking bootloader may void warranty. if its not a manufacture defect they wont replace it. ive owned all of them and the message is always the same. it would be crazy for a company to sell you something with warranty and say do whatever you want with it and we will warranty for you
Click to expand...
Click to collapse
So i am happy that HTC does not manufacure my notebook ... As i could not live without root acces as a developer And all say the same thing? Where do you get that info i just read through the Nexus 4 warrianty manual plus checked the unlock screen again and it never mentions that i loose warrianty with unlock not in the 106 pages of the manual not on the unlock sreen i cared to paste in the previous post of me. So i think i did my part of research... you did not.. check 46 do you see any mention of the bootloader? check the unlock screen i pasted in the last post of me? Do you see any mention of voiding my warrianty? I dont... So please point me out where it is stated that unlocking the nexus 4 bootloader voids the warrianty!
http://www.lg.com/us/support-mobile/lg-LGE960
And i am sad because of that "may" i am not sure they can lawfully say that. May is not specific. In a contract you cant use the word may...
nullkill said:
Um no it wouldn't. It would be crazy to sell a product and say you rooted that caused the defect. I have dealt with HTC and have sent many phones to them unlocked rooted with custom software and have not had any problem ever. Also please take a look at my signature had to make it to try and combat all the WRONG info out there. This is the USA we have rights when people care to inform themselves of them!
Also note how they always say "may void warranty" what they are really saying is if you do not know your rights we will be more than happy to screw you over as we are corporate and don't care about you at all.
Click to expand...
Click to collapse
i dont think you understood what i was trying to say. i you do something that messes something up with the phone then its on you. if its something that fails on the phone that had nothing to do with custom software then they have to fix it. but you take the risk that if you brick it or something like that you foot the bill not the company.
skinsfanbdh said:
i dont think you understood what i was trying to say. i you do something that messes something up with the phone then its on you. if its something that fails on the phone that had nothing to do with custom software then they have to fix it. but you take the risk that if you brick it or something like that you foot the bill not the company.
Click to expand...
Click to collapse
But as i read through lost of thread seems like this is not the case. Sometimes htc refuses to cover obious hardware defects because of unlocked bootloader.. Yes you can kill harware with software but it is not that easy... yes you can overclock and you can raise the voltage, but if there is too much heat the cpu will starts throttling or even reboot, yes you can overvrite the bootloader with 0-s etc etc, but a simple root should not void your warrianty as it does not do on a notebook. my phone is faster then my wifes netbook why i cannot "own" the two devices the same way, both have cellular data and everything... almost same devices on harware side.
vick33 said:
So i am happy that HTC does not manufacure my notebook ... As i could not live without root acces as a developer And all say the same thing? Where do you get that info i just read through the Nexus 4 warrianty manual plus checked the unlock screen again and it never mentions that i loose warrianty with unlock not in the 106 pages of the manual not on the unlock sreen i cared to paste in the previous post of me. So i think i did my part of research... you did not.. check 46 do you see any mention of the bootloader? check the unlock screen i pasted in the last post of me? Do you see any mention of voiding my warrianty? I dont... So please point me out where it is stated that unlocking the nexus 4 bootloader voids the warrianty!
http://www.lg.com/us/support-mobile/lg-LGE960
And i am sad because of that "may" i am not sure they can lawfully say that. May is not specific. In a contract you cant use the word may...
Click to expand...
Click to collapse
obviously you didnt read this manual you just want to sound smart, but here it is right at the begining and both of your picks say something about voiding the warranty
Only authorized personnel should service the
phone and its accessories. Faulty installation
or service may result in accidents and
consequently invalidate the warranty.
skinsfanbdh said:
obviously you didnt read this manual you just want to sound smart, but here it is right at the begining and both of your picks say something about voiding the warranty
Only authorized personnel should service the
phone and its accessories. Faulty installation
or service may result in accidents and
consequently invalidate the warranty.
Click to expand...
Click to collapse
I read and that is about hardware installation not software smart guy... i am not covered if i try to replace the screen at home... you clearly have problem of understanding written text. Read it more carefully out loudly then you may understand it
skinsfanbdh said:
i dont think you understood what i was trying to say. i you do something that messes something up with the phone then its on you. if its something that fails on the phone that had nothing to do with custom software then they have to fix it. but you take the risk that if you brick it or something like that you foot the bill not the company.
Click to expand...
Click to collapse
Yes you are very correct.
vick33 said:
But as i read through lost of thread seems like this is not the case. Sometimes htc refuses to cover obious hardware defects because of unlocked bootloader.. Yes you can kill harware with software but it is not that easy... yes you can overclock and you can raise the voltage, but if there is too much heat the cpu will starts throttling or even reboot, yes you can overvrite the bootloader with 0-s etc etc, but a simple root should not void your warrianty as it does not do on a notebook. my phone is faster then my wifes netbook why i cannot "own" the two devices the same way, both have cellular data and everything... almost same devices on harware side.
Click to expand...
Click to collapse
You can but people do not know and assert their rights. I don't bother telling HTC my devices are unlocked or rooted I just state the problem and steps I have taken to fix it like a factory reset or whatever. HTC and every other company would love to invalidate as many warranties as possible it saves them money but you have to know what your rights are to assert them. The idea that rooting or bootloader unlocking or changing software in any way voids warranty is just plain crazy and in the USA we are legally protected from such craziness.
nullkill said:
The idea that rooting or bootloader unlocking or changing software in any way voids warranty is just plain crazy and in the USA we are legally protected from such craziness.
Click to expand...
Click to collapse
I feel the same way as an electrical and software engineer, but seems like it is a lottery and it they refuse to repair you can try to threaten them by telling them you will go to court, but that is not how it should work. And it is not how it is working with nexus devices as i can tell from my own experience. Thank you for your answers you seem like someone realy into this topic It made me a little less frustrated, but i still not know if i will jump on the htc bandwagon or not... I will try to contact the local htc service next week and will ask their opinion on the problem.
I think the keywords are "May void your warranty" so HTC can decide whether or not to cover you. I have had HTC devices and it's always a risk a person has to take with unlocking the bootloader. HTC using "May void your warranty" simple covers them, so it's up to them if they will cover it or not.
vick33 said:
I read and that is about hardware installation not software smart guy... i am not covered if i try to replace the screen at home... you clearly have problem of understanding written text. Read it more carefully out loudly then you may understand it
Click to expand...
Click to collapse
really? it says nothing about hardware or software it just says installation which if you have ever dealt with contracts before its vague for a reason. i thought you started this thread for help in resolving something. seems to me that you already know everything and started this thread to boost your ego. not for help and opinions from other members who have dealt with these companys numerous times before.
vick33 said:
I feel the same way as an electrical and software engineer, but seems like it is a lottery and it they refuse to repair you can try to threaten them by telling them you will go to court, but that is not how it should work. And it is not how it is working with nexus devices as i can tell from my own experience. Thank you for your answers you seem like someone realy into this topic It made me a little less frustrated, but i still not know if i will jump on the htc bandwagon or not... I will try to contact the local htc service next week and will ask their opinion on the problem.
Click to expand...
Click to collapse
I agree with you that it's crazy how these companies try and operate. On the Nexus side I am sure you can find reports of people sending in devices that were unlocked and them not honoring the warranty the thing that helped us (with samsung too) is we can remove all traces of what we did :highfive:. Which the fact we have to do that is a bit crazy. In a perfect world companies would honor consumer protection laws and they would be better enforced. I only know about this crap as I'm a cell phone addict longest I've had a device in the last 3 years is maybe 6 months I just can't help it. I'm trying to be good and stick with the ONE as HTC have always tended to be my favorite.
The reason I have faith in HTC is I sent a International HTC One X into HTC USA. First they didn't care it was a international model (try that with sammy and they will laugh at you). Second this was one of the very first One X's so it had the wifi/gps issue very very badly. It was originally a black unit but I didn't like that so I bought a white case and swapped it out. When doing that I discovered the attempted fixes to the wifi antenna. It looked like someone who was a hobbyist at best had solder little metal leads to make better contact with the antenna and it looked horrible. Well I sent that sucker in with the white case and what do you know HTC didn't say anything about the board being soldered on or the fact the case was white. I had told them the phone had been in for repair at carrier before and it helped but then the issue came back (I have no idea what happened to this phone as I was at least the 3rd person who it passed through it's now got a nice home with my friend still going perfect) and now it was acting up again. Not saying everyone will have this luck but if you are smart use your brain and know as much as possible it should help.
Ok so a couple of weeks back my HTC one running ARHD (cant remember what version) was running low on battery. So I plugged it into a charger only for it to start smoking from the port. I quickly pulled it out but it was ruined from that point on and wouldn't charge. Anyway. I went into my carrier shop (EE in the UK)and they sent it off for me. However HTC didn't fix it because I had "installed unlicensed software on it". from my perspective I fail to see how running a custom ROM can cause my phone to basically set itself alight. Have I got any leg to stand on or am I ****ed ?
Help please guys.
squirrelbo1 said:
Ok so a couple of weeks back my HTC one running ARHD (cant remember what version) was running low on battery. So I plugged it into a charger only for it to start smoking from the port. I quickly pulled it out but it was ruined from that point on and wouldn't charge. Anyway. I went into my carrier shop (EE in the UK)and they sent it off for me. However HTC didn't fix it because I had "installed unlicensed software on it". from my perspective I fail to see how running a custom ROM can cause my phone to basically set itself alight. Have I got any leg to stand on or am I ****ed ?
Help please guys.
Click to expand...
Click to collapse
Did you receive your phone back? If doing repair to the main board it is most likely that the warranty is void. The usb port is soldered on the main board. The main board also contains information on a chip which stores the bl and secure flags (bootloader lock and security lock)
If you got your phone back send it to a different shop and see what happens... (some service centres are dumb)
However my tip would have been s-on and locking boot loader and flash ruu, but your port is dead
You can however download a flashable RRU in zip format and install it in boot loader (if you have low battery, dont bother as it will break the phone)
You can talk about customer rights but you are warned at the unlocking process it may void warranty.
My tip is research online what others did to get it sent.
Sent from my HTC One using Tapatalk
XDA_h3n said:
Did you receive your phone back? If doing repair to the main board it is most likely that the warranty is void. The usb port is soldered on the main board. The main board also contains information on a chip which stores the bl and secure flags (bootloader lock and security lock)
If you got your phone back send it to a different shop and see what happens... (some service centres are dumb)
However my tip would have been s-on and locking boot loader and flash ruu, but your port is dead
You can however download a flashable RRU in zip format and install it in boot loader (if you have low battery, dont bother as it will break the phone)
You can talk about customer rights but you are warned at the unlocking process it may void warranty.
My tip is research online what others did to get it sent.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
The problem is that it has no battery left what so ever. I can't do anything to resolve the situation from my end. I am reliant on them fixing something that is their fault.
As for taking it to another shop, well I'm in London so I imagine they send them all to the ashfield in kent centre. I could try I suppose.
They rejected it because of your custom ROM having a Kernel that might have affected the top limiting current input of the charger.
Its unlikely that actually caused the short but its still a valid reason for them to void the repair.
The reality of it is its pretty well known that anytime you start to flash custom roms and modify your phone from original manufacturer specs you are running the risk of them voiding warranty of something were to happen. In your case something did happen and as a result they were able to use that against you.
Also im not sure why your reliant on them fixing something that is their fault? How did you come to the conclusion it was their fault?
You did modify the phone with custom software.
Did you also investigate if the charger was manufactured properly. You left out details like it being the factory HTC charger that came with it or an after market one.
Just saying. Take some responsibility. Had you NOT put a custom rom on there and modified the phone would you in fact be in the position to have the repair rejected? Would the unit have burned up like it did? We will never truly know but unfortunately Manufacturers have to cover their butts because so many people out there modify their phones and break them and try to send them in to get fixed for free when the manufacturer did nothing to actually cause the unit damage.
If the phone was completely dead, how did they determine the phone had unlicensed software on it?
IAmSixNine said:
They rejected it because of your custom ROM having a Kernel that might have affected the top limiting current input of the charger.
Its unlikely that actually caused the short but its still a valid reason for them to void the repair.
The reality of it is its pretty well known that anytime you start to flash custom roms and modify your phone from original manufacturer specs you are running the risk of them voiding warranty of something were to happen. In your case something did happen and as a result they were able to use that against you.
Also im not sure why your reliant on them fixing something that is their fault? How did you come to the conclusion it was their fault?
You did modify the phone with custom software.
Did you also investigate if the charger was manufactured properly. You left out details like it being the factory HTC charger that came with it or an after market one.
Just saying. Take some responsibility. Had you NOT put a custom rom on there and modified the phone would you in fact be in the position to have the repair rejected? Would the unit have burned up like it did? We will never truly know but unfortunately Manufacturers have to cover their butts because so many people out there modify their phones and break them and try to send them in to get fixed for free when the manufacturer did nothing to actually cause the unit damage.
Click to expand...
Click to collapse
I was under the impression that ARHD used the stock kernals ?
As for their fault its a hardware failure, that is very very unlikely to have been caused by a custom ROM.
As for the charger it was the one that came with the phone.
Hi,
I am sorry if this common knowledge around here, but it took me a while to find so I thought it might be worth posting this info here.
I am considering rooting just so that I can save large files from games to my sd card, I was worried about this knox thing (never had a Samsung before) and voiding my warranty just so I can do this.
I have found the following post that seems to confirm that rooting alone DOES NOT void your warranty if you are in the UK, regardless of what happens to Knox...
http://forum.xda-developers.com/showthread.php?t=1998801
This forum is obviously international and this just applies to the EU, but I thought it worth posting if it helps others like it helped me.
WARNING!!!
Before you unknowingly get people into bad situation you might want to consider this post as-well. Your link is very old and has been refused on several instances. Basically has not created any useful precedence to my knowledge.
Also KNOX put a whole new spin on the issue.
http://forum.xda-developers.com/showpost.php?p=45570695&postcount=4
I posted it before in one of the topic, but Im gonna repost again.
Regarding this topic discussed and this EU directive, I contacted both, Samsung Latvia, aswell as Consumer Rights Protection Centre.
In short - Samsung still stands on its warranty card, saying that rooting will void the warranty.
CRPC States, that they take sides with Samsung. Because they have such point in warranty, they cannot "protect me".
So only way something would change in Latvia (its in EU) is, if I would take Samsung to court telling that, the "rooting voids warranty" point in their warranty card is against EU rules (or w/e rules) and court would agree on me. No way Im doing that
Whats unofficial way of dealing against KNOX 0x1 when you take your phone to warranty service center is different story. Sometimes they might just fix your phone under warranty and reset the fuse (Like it was sayd in different post). Just dont count on that.
Hmmm, thanks,
This looks to be a very complex area, I was not meaning to mislead and I apologise if that's what has happened.
There looks to be a lot of concussion over who the warranty is actually with, either EE (in my case) or Samsung. I have to admit I don't understand the difference, if there is some law that states that the phone should be covered by the warranty, then what does it matter who it is with?
Has there been no precedent of someone having their phone rooted and still having it covered under warranty?
i also don't understand why Knox changed things? My understanding from reading some Samsung press is that Knox is designed for business platforms where the 'one device for work and home' idea can be supported by corporations it departments to make sure the devices are safe. It's disappointing that this same technology prevents personal users from doing what we want with our phones.
i appreciate that all I am trying to do is save large files (in this case for games) is a google policy change, not Samsung, but if rooting is the only way that I can utilise the expansion that the SD offers then it's also disappointing that this would void my warranty?!
I understand the 'root voids warranty' that is plastered all over can, but am just asking...
btw
I do not understand why even the warranty is lost just because I got root??? whether it is this or that Samsung or HTC or some other mobile.
I find it this is an old primitive law.
For me it means: root = admin
Fo example: I'm admin on my PC with Win7 and I still do have warranty for all my coponents or?
Just try to imagine you loose warranty for your motherboard or graphik card cos you have admin rights. lol
A S5 is for me like an PC that I can use how I want it to.
In Sweden we have a nice law for the consumer.
Warranty is totally optional. Samsung voids the warranty when rooting but we have something called "reklamationsrätt".
This forces the seller (not Samsung) to fix the phone (factory faults) within 3 years from purchase. The store has to solve the problem with Samsung (not our problem).
http://www.hallakonsument.se/other-languages/other-languages/english-engelska1/consumer-sales-act/
"During the first six months after the purchase, it is up to the seller to prove that the fault did not exist when the good was first purchased. When more than six months have passed after the purchase, the onus is upon you as the purchaser, to prove that the fault existed from the very beginning.
According to the Consumer Sales Act, your right to complain expires three years after you received the good. This applies to goods and services you purchased on that day or later. The product may have a guarantee period shorter than three years, but this does not shorten the complaint period according to the act."
Burden of proof is much higher for businesses compared to the consumer.
We really don't need the warranty here.
It is always optional for the seller to provide guarantees. They can't negotiate their way around "reklamationsrätten" regulated in the consumer purchases act. IT'S THE LAW!
Read about warranty here:
http://www.hallakonsument.se/other-languages/other-languages/english-engelska1/warranties/
So, if they can't prove that the fault is caused by root, they can't deny us to get it fixes. After the six months they will still fix obvious errors that can not be explained by root or bad use. As I said, the burden of proof is much lower for the consumer.
Other countries could have laws like this? At least within EU?
Edit:
I understand why Samsung voids the warranty. Samsung can't be held responsible for problems with the software on the phone if you have modified it. Then it is not something that Samsung want's to waste money on to fix. It's your problem.
Orka82 said:
In Sweden we have a nice law for the consumer.
Warranty is totally optional. Samsung voids the warranty when rooting but we have something called "reklamationsrätt".
This forces the seller (not Samsung) to fix the phone (factory faults) within 3 years from purchase. The store has to solve the problem with Samsung (not our problem).
http://www.konsumentverket.se/otherlanguages/English/Consumer-rights/Defective-goodsComplaint-/
"During the first six months after the purchase, it is up to the seller to prove that the fault did not exist when the good was first purchased. When more than six months have passed after the purchase, the onus is upon you as the purchaser, to prove that the fault existed from the very beginning.
According to the Consumer Purchases Act, your right to complain expires three years after you received the good. This applies to goods and services you purchased on that day or later. The product may have a guarantee period shorter than three years, but this does not shorten the complaint period according to the act."
Burden of proof is much higher for businesses compared to the consumer.
We really don't need the warranty here.
It is always optional for the seller to provide guarantees. They can't negotiate their way around "reklamationsrätten" regulated in the consumer purchases act. IT'S THE LAW!
Read about warranty here:
http://www.konsumentverket.se/otherlanguages/English/Consumer-rights/Guarantee/
So, if they can't prove that the fault is caused by root, they can't deny us to get it fixes. After the six months they will still fix obvious errors that can not be explained by root or bad use. As I said, the burden of proof is much lower for the consumer.
Other countries could have laws like this? At least within EU?
Edit:
I understand why Samsung voids the warranty. Samsung can't be held responsible for problems with the software on the phone if you have modified it. Then it is not something that Samsung want's to waste money on to fix. It's your problem.
Click to expand...
Click to collapse
Nice post. I can't understand why they can't just void the software side of warranty...
craigcrawford1988 said:
Nice post. I can't understand why they can't just void the software side of warranty...
Click to expand...
Click to collapse
I rooted my Galaxy S 5 the second day I got it but that was my choice and whenever you root your device you must realise the minute something goes wrong it is your own responsibility to fix it. The software in an android phone is responsible for a lot of aspects considering hardware like managing how hot and fast the cpu is, how your light works, your file system etc. The hardware is designed in a very specific manner and is set to run in a specific manner, when you root your phone you can change all that. You can force the hardware to run in "untested" ways so Samsung and other mobile manufacturers will not support when things go wrong because you use the phone in the way it wasn't designed to do.
I wouldn't go jumping on the rooting bandwagon if you're unsure about anything. I'd say do your research first and ask yourself why you want to root and also ask yourself are you going to be able to afford to fix it when things go wrong? I rooted my phone to change how my phone looks and get rid of things I don't need. Just remember when you root you cannot expect to receive help from the manufacturer when it goes wrong.
gareth261987 said:
I rooted my Galaxy S 5 the second day I got it but that was my choice and whenever you root your device you must realise the minute something goes wrong it is your own responsibility to fix it. The software in an android phone is responsible for a lot of aspects considering hardware like managing how hot and fast the cpu is, how your light works, your file system etc. The hardware is designed in a very specific manner and is set to run in a specific manner, when you root your phone you can change all that. You can force the hardware to run in "untested" ways so Samsung and other mobile manufacturers will not support when things go wrong because you use the phone in the way it wasn't designed to do.
I wouldn't go jumping on the rooting bandwagon if you're unsure about anything. I'd say do your research first and ask yourself why you want to root and also ask yourself are you going to be able to afford to fix it when things go wrong? I rooted my phone to change how my phone looks and get rid of things I don't need. Just remember when you root you cannot expect to receive help from the manufacturer when it goes wrong.
Click to expand...
Click to collapse
Im thinking about PC and Windows. Its responsible for the same stuff. If you want, you can cook your PC in breakfeast... But still - I have full access on my computer, I want same things on my phone. And it shouldnt void the warranty...
Stiflerlv said:
Im thinking about PC and Windows. Its responsible for the same stuff. If you want, you can cook your PC in breakfeast... But still - I have full access on my computer, I want same things on my phone. And it shouldnt void the warranty...
Click to expand...
Click to collapse
the computer is still more robust in that sense, also if you deleted files from windows which you shouldn't delete then the manufacturer would not fix it for free. If you fried the motherboard due to over clocking your computer that too wouldn't be covered by warranty. Now am not defending the manufacturers but with the amount of people that brick phones or root without knowing what they're doing would cost a lot of money to rectify.
Stiflerlv said:
Im thinking about PC and Windows. Its responsible for the same stuff. If you want, you can cook your PC in breakfeast... But still - I have full access on my computer, I want same things on my phone. And it shouldnt void the warranty...
Click to expand...
Click to collapse
:good: :good: :good: :good: :good:
gareth261987 said:
the computer is still more robust in that sense, also if you deleted files from windows which you shouldn't delete then the manufacturer would not fix it for free. If you fried the motherboard due to over clocking your computer that too wouldn't be covered by warranty. Now am not defending the manufacturers but with the amount of people that brick phones or root without knowing what they're doing would cost a lot of money to rectify.
Click to expand...
Click to collapse
and I would never go for service center just because of software glitch... Reinstall and move on. Same goes for Phones. Its normal if they wouldnt cover software problems with rooted phones, and approch same way you can apporch computers - reinstall -> test -> give back.