HTC One Camera is Pink - One (M7) Q&A, Help & Troubleshooting

My HTC one phone camera is pink how can I fix it?

ahmed blue said:
My HTC one phone camera is pink how can I fix it?
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Almost everyone who owns the one for a long period of time has this problem so you're not alone.
Solution 1: Go to HTC service center to get it repaired.
Solution 2: Replace the camera module yourself by buying the parts
Solution 3: Change to a new phone -> another m7 or might as well upgrade to m8 if you have the cash

Juhan Jufri said:
Almost everyone who owns the one for a long period of time has this problem so you're not alone.
Solution 1: Go to HTC service center to get it repaired.
Solution 2: Replace the camera module yourself by buying the parts
Solution 3: Change to a new phone -> another m7 or might as well upgrade to m8 if you have the cash
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Click to collapse
Lol thank ?

Related

[Q] People are this problem with Ultrapixel ?

Hello
I have a problem with my Htc One. Someone had this problem? (when i zoom in camera)
1/ http://hpics.li/d46ad94
2/ http://hpics.li/8ff1391
3/ http://hpics.li/0b9d54b
when I print the picture, it appears too.
My htc is in after-sales service. I'm wait answer.
Thanks in advance (and sorry for my bad English).
no need to think too much. send it back to store, it's faulty. I had a faulty one with a ghost spot and switched to a new one.
Yes, agreed. That's not software.
Yes I think is not software but hardware.
You think HTC will change just the camera or I'll have a new device ?
damage_inc said:
Yes I think is not software but hardware.
You think HTC will change just the camera or I'll have a new device ?
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take it back to the store you bought it from and they should swap it. If you bought it recently.
otherwise you'd have to send it to HTC for warranty repairs, and they'd probably take it apart and just swap the camera out.

Camera: is there any purple tint in low lights?

I'm using currently HTC ONE, and i love the device but i have the purple/blue tint issue in the camera in low lights conditions, so please advice if anyone is facing this issue with Butterfly S, as I'm thinking to get one.
ahmed4never said:
I'm using currently HTC ONE, and i love the device but i have the purple/blue tint issue in the camera in low lights conditions, so please advice if anyone is facing this issue with Butterfly S, as I'm thinking to get one.
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Click to collapse
Never experienced it before on HTC One nor now on Butterfly S. Get it. You will have new found freedom. No more constant charging, beautiful 5 inch screen and very fast and smooth. No regrets at all...miss the tin can feel though.
tropical cactus said:
Never experienced it before on HTC One nor now on Butterfly S. Get it. You will have new found freedom. No more constant charging, beautiful 5 inch screen and very fast and smooth. No regrets at all...miss the tin can feel though.
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Click to collapse
thanks for the advice man, you seem lucky not to face this issue on HTC ONE as there are big No. of owners are facing this issue on HTC ONE and there is a big thread about it here:
http://forum.xda-developers.com/showthread.php?t=2317507&page=1
ahmed4never said:
thanks for the advice man, you seem lucky not to face this issue on HTC ONE as there are big No. of owners are facing this issue on HTC ONE and there is a big thread about it here:
http://forum.xda-developers.com/showthread.php?t=2317507&page=1
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I know, I saw it too. But I basically upgraded because I couldn't stand the battery life. I nearly fell out the chair when I saw 3200 mAh battery.
Send warranty for camera replacement
U should send ur phone for warranty. The camera is already spoiled and it need to be replaced. I replaced my and there is no more purple tint.
U can send your phone back to HTC in warranty
And your phone will be refurbished
ling751am said:
U can send your phone back to HTC in warranty
And your phone will be refurbished
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Click to collapse
What will they ask you for? How can you send to HTC Asia when they reject phones with built in batteries like the BS?

Purchasing new HTC One - Questions

Hi all,
I stay in India and I am planning to order HTC One from United States as HTC One is not available in India Anymore. My only question is..
Has the issue with camera resolved on the latest build? I mean the purple tinge? If I am buying from HTC Website, it would be a new build right? So will it have camera problem or only initial builds had it?
If anyone can please suggest me on this, it would be helpful as I wont be getting warranty if I purchase from abroad.
It's fixed on the m8 apparently, but I'm not sure about the m7 but it depends on the one you get,, mine has it but it's hardly noticeable, I'm getting the m8 eventually so its not a bother to me.
Sent from my HTC One using XDA Premium 4 mobile app
Rah0ol said:
Hi all,
I stay in India and I am planning to order HTC One from United States as HTC One is not available in India Anymore. My only question is..
Has the issue with camera resolved on the latest build? I mean the purple tinge? If I am buying from HTC Website, it would be a new build right? So will it have camera problem or only initial builds had it?
If anyone can please suggest me on this, it would be helpful as I wont be getting warranty if I purchase from abroad.
Click to expand...
Click to collapse
Some will have the issue, some not. I was unlucky. I had the issue. The M8 wont have it, so ull be 100% safe. BTW why arent you buying the M8 ??
Also, the M7 is very much available in India. Which city are you from ??
And, if you're ordering from the HTC website, that will be the Developer Edition. And i have doubts whether they'll ship to India......
Whoareyou said:
It's fixed on the m8 apparently, but I'm not sure about the m7 but it depends on the one you get,, mine has it but it's hardly noticeable, I'm getting the m8 eventually so its not a bother to me.
Sent from my HTC One using XDA Premium 4 mobile app
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Click to collapse
So its a matter of luck to get the handset without issue is it
raghav kapur said:
Some will have the issue, some not. I was unlucky. I had the issue. The M8 wont have it, so ull be 100% safe. BTW why arent you buying the M8 ??
Also, the M7 is very much available in India. Which city are you from ??
And, if you're ordering from the HTC website, that will be the Developer Edition. And i have doubts whether they'll ship to India......
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Click to collapse
I am thinking to buy M7 as the price was reduced by almost $100 recently.
M7 is not available as single sim variant, only Dual Sim is available and its not developer friendly
As I mentioned in initial post, I will be getting it imported from United States (one of my friend will be getting it for me)
Not buying M8 coz i cant afford to spend another 10K
How can I check if the purple tint is present on phone or not? How to recreate the issue?
Rah0ol said:
I am thinking to buy M7 as the price was reduced by almost $100 recently.
M7 is not available as single sim variant, only Dual Sim is available and its not developer friendly
As I mentioned in initial post, I will be getting it imported from United States (one of my friend will be getting it for me)
Not buying M8 coz i cant afford to spend another 10K
How can I check if the purple tint is present on phone or not? How to recreate the issue?
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First, install all updates. TBH, the 4.3 update screwed my camera the most. The issue is also present on Kitkat. So, update to the latest version and see if the issue is present. Place the camera lens-down on any surface. If the image is exactly the colour of the surface, then you're safe. If there's a purple tinge, you have a problem. Otherwise, just wait for night-time and take a pic outside. U can easily identify. The only solution for this is to give it for repair to HTC. But, the US model is VERY different from the local model. So, HTC might not repair it even if you agree to pay for repair. Just FYI,
http://www.ebay.in/itm/Brand-New-HT...14778?pt=IN_Mobile_Phones&hash=item4acb704e1a
raghav kapur said:
First, install all updates. TBH, the 4.3 update screwed my camera the most. The issue is also present on Kitkat. So, update to the latest version and see if the issue is present. Place the camera lens-down on any surface. If the image is exactly the colour of the surface, then you're safe. If there's a purple tinge, you have a problem. Otherwise, just wait for night-time and take a pic outside. U can easily identify. The only solution for this is to give it for repair to HTC. But, the US model is VERY different from the local model. So, HTC might not repair it even if you agree to pay for repair. Just FYI,
http://www.ebay.in/itm/Brand-New-HT...14778?pt=IN_Mobile_Phones&hash=item4acb704e1a
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Thanks for the suggestion on testing the phone.. I will try on that..
BTW the ebay link that you provided.. is it safe to purchase from eBay? I hav not purchased anything online for that amount
Does custom firmware help? I mean to reduce the effect?
Also are there any settings or so if that effect can be reduced? Because spending a 30K for a phone which has this major problem is an issue

Question? HTC Repair Protocols

Hello Folks,
I'm have a HTC HK M8 that I need to get repaired. HTC is kind enough to offer REPAIR service to their customers, but my phone is stock, just unlocked and s-off. Will they work on it? It's just the metal case needs replaced, no software issues.
Or will they just return it to s-on?
Thank u in advance!
Had a buddy go through something similar here's what happened to him and how he got his phone fixed: https://plus.google.com/105636189571553998133/posts/P66eonF3cJL
PartimusPrime said:
Had a buddy go through something similar here's what happened to him and how he got his phone fixed: https://plus.google.com/105636189571553998133/posts/P66eonF3cJL
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Thank you friend for sharing this experience. HTC CS has always been good to me so I will wait for reply from them.

[Q] HTC one camera, where to buy one

Hi,
I would like to fix this purple tint issue but I cannot find a proper shop where I can order a new camera, HTC doesn't have an official office in our country thus i have to fix it myself,
If anyone of you have ordered one from the webstores, could you please link me to the right seller? or if anyone have a broken htc that HAD a normal camera without purple tint issue, i would pay you to get it!
Thank you
*bump*
Rocker19943 said:
*bump*
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Ebay have plenty http://www.ebay.co.uk/sch/i.html?_f...7+camera.TRS0&_nkw=htc+one+m7+camera&_sacat=0
Seanie280672 said:
Ebay have plenty http://www.ebay.co.uk/sch/i.html?_f...7+camera.TRS0&_nkw=htc+one+m7+camera&_sacat=0
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sure it have, but none of these sellers gave a normal answer to me, they did not test it thus these cameras can still have that issue, i'm looking for anyone who have ordered one that worked
Rocker19943 said:
sure it have, but none of these sellers gave a normal answer to me, they did not test it thus these cameras can still have that issue, i'm looking for anyone who have ordered one that worked
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Click to collapse
3rd edition, WW Shipping http://www.aliexpress.com/store/pro...2t-802d-802w-big-rear/422831_32237221678.html
Why not try taking it to the HTC Service centre. I took mine there and they did a pretty decent job. Would anyway definitely not recommend opening the M7 on your own. The camera module is the last unit in the device, meaning you will have to dismantle everything to reach it. iFixit tried and failed miserably.

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