Strange behaviour during ringtone call - One (M7) Q&A, Help & Troubleshooting

I faced a problem which was appeared only after updating to version 4.4.2. When my phone is in a pocket (display's part to a foot) and at some moment its sound just off , 1-2 seconds later during walking a sound or vibro are off. It became clear that a problem in pressing the sensor with an left arrow at the bottom of my phone. Whether there is an opportunity to make this set of touch buttons inactive during incoming calls as it was before updating? I'm using stock version of HTC (M7) Dual Sim.

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switching to speaker on every call

Hi,
Whenever I answer a call, after 5 seconds, it automatically switches the speaker phone. I turn on the screen and the speakerphone icon is not selected. I have to activate speakerphone then disable it to get it back to the standard headset mode.
I have had this problem since day 1 with the phone. I was one of the lucky few to order on release day in Canada. This occurs on stock 5.0, 5.1 rooted, CM12.1
Is this hardware related or just a software bug?
Thanks
Phillis said:
Hi,
Whenever I answer a call, after 5 seconds, it automatically switches the speaker phone. I turn on the screen and the speakerphone icon is not selected. I have to activate speakerphone then disable it to get it back to the standard headset mode.
I have had this problem since day 1 with the phone. I was one of the lucky few to order on release day in Canada. This occurs on stock 5.0, 5.1 rooted, CM12.1
Is this hardware related or just a software bug?
Thanks
Click to expand...
Click to collapse
In your case, I'm leaning towards hardware. I haven't heard of this before now. The fact that it happens across multiple ROMs is what leads me to believe it's hardware.
I am thinking it could be the screen protector playing with the sensor. I'll have to dig in some more.

Mute randomly activates during calls

I'll be on a call and the other person will suddenly be unable to hear me. This happens with stock and Pure Nexus (running on both elemental and shamu). It doesn't happen regularly. It hasn't happened in weeks, but yesterday it happened twice on one phone call and once on another. I can fix it during the call if I mute and unmute the phone on the display. When the phone mutes itself, the display control doesn't show that mute is active, only I after I press it and "activate" it.
I used to think it might have been my face pressing against the screen, but that can't be it as the screen is off while I'm talking. In order to fix it during a call, I have to turn the screen on first. Has anyone else had this problem?
I had this problem and found call screen lock in the play store (which solved it). It turned out I was somehow tapping mute with my face while on the phone after not tripping the proximity sensor...
It only happened rarely, but you can tell if you might be doing this if your screen occasionally wakes up while on the call without being pulled away from your face (the proximity sensor thinks it is not close to you face intermittently).

Note 9 suddnly turn to loud speaker

Problem: Sometimes when I am on a normal phone call (Outgoing or Incoming), speakers turns on it's own. If i look at phone, the speaker icon is not "GREEN" (which means it wasn't pressed). I have to press the speaker icon once and nothing happens because at that time the phone starts loud speaker (Which is already turned on) and then i press it again to turn it off and everything is back to normal.
During a single call this can happen multiple times
And I have tried clear cache partition and factory reset from the setting and factory reset from bootloader
Phone model SM-N960F
INTERNATIONAL
DUAL SIM
Android 8.1.0
Samsung experience 9.5
Any one had this problem and solved it ?
It any one who can help ?
please help
same problem here.... help please ... its very anoying
try turning off the smart gestures where when you put the phone to your ear it auto switches, etc... or use a headset or bluetooth
i too had this issue before. when you google this issue, apparently many are experiencing it. what i did was to off the microphone permission for my voice recording app. if you have call recording app or voice recording app, you may wish to see if there is any setting regarding to microphone or speaker.

Call Screen Does Not Come Up On incoming Calls

Phone is on Android 8.0. It was working fine until about a week ago. I think the system update did something to the phone.
The only way to answer the call is to swipe down notification bar and tap on it then tap Answer. When the phone screen is off, nothing comes up on screen but the phone is ringing. Anyone else experienced this before?

Question Screen Turns OFF on Video Call (Viber)

Hello,
Just wondering if you guys have the same problem.
Phone is updated on 12.5.8.
Just bought for my wife last week
The app we are having trouble with is Viber during Video Calls. Whenever she video calls someone, while it is ringing, the screen turns OFF. Nothing happens even if she double taps the screen or presses the power button. After a few rings and presses on the power button, the screen will turn ON and everything seems back to normal.
I tried video calling via FB messenger and I am not encountering the same issue.
I tried to test the proximity sensor using Viber call and phone call and it is responding well but not 100%. Sometimes when I put in on my ears, the screen doesn't turn OFF. Most of the time, it does.
I also tested via the CIT (Secret Menu in the About Phone>Kernel Version), the result was mixed. If I just put my hand over the sensor, it does not turn to 0.0. It only goes to 0.0 if I put the phone down facing the table and then goes back to 5.0 when I pick it up.
I tried clearing cache, data, uninstalled, reboot then installed viber but the issue still exist.
Here is a video link of the issue I am talking about
VID_20211002_222722 - COMPRESSED.mp4
tinyurl.com
Do any of you face the same issue? TIA!

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