Related
Okay, so please be gentle on me, as I am a noob with Androids (but not a total tech noob, as I am an IT guy)
I have not flashed or rooted this phone. It is with Rogers, and I have updated it to Froyo.
My phone was working fine, and then I got this generic car/usb adapter. I used it for the first time today, as my phone was almost dead (less than 5 percent), and I plugged in my regular Captivate usb cable into it to charge my phone. It turned off, and I have not been able to get it to turn back on.
When I plug it in anywhere now, be it computer or anything, the phone goes to the "Downloading... do not disconnect from target" screen. My phone also gets really, really hot. Also, the screen starts to flash and flicker wildly, until it becomes a series of multicoloured lines. It proceeds to get really hot to the point that I feel compelled to unplug it for fear of burning down the house. If I unplug the usb while it is in mid flashing, then it returns to the "Downloading... do not disconnect from target screen" for a few seconds. It then turns off.
I can't get it to connect to Kies. I repeat, i have not done any rooting or flashing of the phone previously, as I do not like to take those risks.
I have come here because, although I have never done any modding myself, I read up on stuff here frequently. I have honestly searched these forums (and the web in general) but my keywords do not seem to provide me with the results (you try searching and see what you find!)
So I guess the real question is - is my phone done? That would really suck, as I only got it in December. Is it possible that the car charger has somehow fried the usb connection for my phone, or something else inside of it? I know that I have heard of this happening with Blackberries, where moisture gets in and creates bad connections between the charger and the circuits for the screen and creates a nasty short that both heats up the phone and ruins the screen.
Any help?
quite possible that the charger screwed it. or mixture of problems finalized by the charger..
congratulations! samsung has a 1 year warranty!
and on top of that, rogers has a AWESOME pda smartphone replacement plan that is free and included for all customers!
http://www.rogers.com/web/content/h...eless_0910_Eng-_-HandsetProtection_LowerBadge
keep your mouth shut about the generic charger, just say you used the regular one.
seriously read what rogers covers...
lost /stolen /broken /dropped / cracked....
Only problem is I got the phone from a friend of mine, not directly from Rogers. How does the policy work if I was not the one who purchased the phone? Sorry to sound so thick...
Any chance that there is another way around getting the phone fixed?
Ah - checked the IMEI through the Rogers site - turns out that the warranty has expired... crap...
Anybody else have any other suggestions? Is the phone done?
Wait a minute... these phones weren`t released until September though, so how could it be beyond manufacturer`s (or Rogers) 1 year warranty... maybe I just need to call them tomorrow and find out
well it may be your USB cable that screwed you if when you put it in it gives you download mode...
the phone does that through by applying a resistor between 2 pins...
so try a new cable, and attempt to flash stock with the odin one click downloader, (since you can get download mode).
[STOCK ROM] Odin3 One-Click Downloader and Drivers CAPTIVATE ONLY
Thanks - I think I may have hope indeed! I have since been able to test it out with my wife's Blackberry Bold wall charger (which in the past has been able to charge my Cappy).
It doesn't get me past the Download screen, BUT it also doesn't overheat my device and cause the screen to go all wiggy... so that is always a plus! Not sure if it is charging the battery or not (hopefully it is), but I consider that a sign that it may just be the cable and not the device!
Being Mother's day, I will have to wait until post-brunch festivities to confirm... Thank you sooo much for your help, TRusselo!
If it shows "downloading" that means its still doing something. Can you get into recovery mode?
Try the instructions here:
http://forum.xda-developers.com/showpost.php?p=8065037&postcount=13
I have a genetic car charger and have noticed the few times that I have used it my phone gets hot... Luckily it hasn't fried my phone yet, but I only use it as a last resort.
Guess I should get a non genetic charger.
Sent from my SAMSUNG-SGH-I897 using XDA App
sblees said:
I have a genetic car charger and have noticed the few times that I have used it my phone gets hot... Luckily it hasn't fried my phone yet, but I only use it as a last resort.
Guess I should get a non genetic charger.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Same here. Samsung wall charger works fine, but generic car charger gets it really hot. I only use the car charger for like 10-15 minutes at a time on long road trips because I'm afraid to fry it.
Sent from a phone inside a phone inside a KFC inside a McDonald's | GR-11 Captivate
TRusselo said:
rogers has a AWESOME pda smartphone replacement plan that is free and included for all customers
Click to expand...
Click to collapse
Lucky... AT&T sells insurance, but I don't think it even covers everything that you get free :\
Sent from a phone inside a phone inside a KFC inside a McDonald's | GR-11 Captivate
Well if u can get into download mode why don't u flash back to stock and then go from there
Sent from my GT-I9000 using XDA Premium App
I have also had extreme heat while using a car charger. And experienced some malfunctions while it was happening (unable to search web or use maps) Once I unplugged from the charger I was able to use data again.
pietro_spina said:
I have also had extreme heat while using a car charger. And experienced some malfunctions while it was happening (unable to search web or use maps) Once I unplugged from the charger I was able to use data again.
Click to expand...
Click to collapse
Was this a samsung car charger or generic?
Sent from a phone inside a phone inside a KFC inside a McDonald's | GR-11 Captivate
Okay - so I tried an alternate USB cable, but had the same result where the screen just goes dead (does not even give me the wavy lines anymore). I then talked to the Samsung guys - here is the scoop they told me.
When a phone goes into download mode, it no longer charges the battery (apparently). As it is not charging the battery, this is apparently why my phone is getting so warm.
So when I plug the phone into the wall charger, it will power the screen (and allow me into download mode) but I can't get it any further.
With the USB set up, it apparently does not work the same way, as there apparently has to be enough juice in the phone for the computer to first recognize the device and then take it into download mode. Since my battery was fully drained, there is not enough power left in it to sustain it in download mode when I connect it to my phone.
The Samsung guy said that most likely, I accidentally triggered the download mode myself, and once the phone goes into download mode, that there is only one way to get out of download mode. I guess it is fully possible that I accidentally triggered it, but holding down all the keys long enough to do so seems a bit unlikely. The Samsung guys also told me to go to my local Rogers store, and ask them if I can swap them for a fully charged battery so I can get my phone up and running when I connect to my computer. I hope that this will work, and that I won't just end up with the same situation as I did before.
So I guess my question is, does this sound plausible to folks around these parts? I hope to find out later today when I can make the trip to a Rogers store to swap batteries, but just wanted to get a sense of how likely this explanation is.
I think the cheap cable ****ed up pins 4 and 5 on the usb port.making them touch or something, so now every usb cable simply acts as a jig and forces download mode.
But it wouldn't hurt to try the replacement battery from rogers then when it still does it you know it's a hardware issue. and a warranty replacement it is.
Samsung Car Charger (by Samsung, not generic) $3.39
http://www.amazon.com/Samsung-CAD30...279A/ref=sr_1_1?ie=UTF8&qid=1304949492&sr=8-1
studacris - I should have been more clear.
I had received the generic USB car charger adapter for free, but the cable itself that I used was the USB cable that I received with the phone. The adapter that I tried in the car would (technically) allow you to plug any USB device into it. Whether you should or not, I have learned the hard way - I of course should have known better.
So, my point in this message really is that the cable that physically connected to the phone was the same cable I have used since I got the phone, and not a different one. So hopefully it is not the case that it did not mess up pins 4 and 5 as you suggested... but I am aware that this may very well be the case.
twvance said:
Was this a samsung car charger or generic?
Sent from a phone inside a phone inside a KFC inside a McDonald's | GR-11 Captivate
Click to expand...
Click to collapse
For me I was using a third party car-to-usb converter with my Samsung cable. specifically this one from Verizon.
I have however used this one with out noticeable problems, though I will be paying closer attention next trip..
Hey all,
Before I even start here, please no snide replies about using the search box on here or anywhere... if the answer is out there, I'm at a loss for the keywords to get it. Fair enough? As FYI, bootloader is (was??) unlocked, rooted, and has cwm recovery.
So I dropped my MB886 cracking the screen (round of applause please) and in the process of disassembling the case to install replacement I tore (severed) the battery connection cable. Fast forward to phone now reassembled with new screen and battery installed --> -->
The phone now has a green LED that will respond with blinks to button certain presses i.e. the simulated battery pull, but the device doesn't show up in lsusb output or device manager. I've read of similar problems where the phone has been brought back, and I've read of the exact problem with no solution. Basically the only two things I've really read that supposedly work are battery pull button sequence and using OEM charger/cable to get battery to take a charge.
Unlike, say the Atrix 2 where the lonely white LED is there to serve as a reminder that it is a hard brick and that's all you're ever going to get from it again, I haven't even read that this is in fact the #1 sign device is now a brick. So could someone verify it is or isn't? I've never tried to access a device this way, but Is JTAG an option?
I don't get why this should be, despite battery issue, it's all simple hardware swapping involved here as the software wasn't touched and was 100% working even with cracked screen.
Thanks for anyone with an answer or the direction to one.
2 things it could be then: you over- or under-tightened the new battery cable screws to where there isn't a good connection with the board. The screws have to provide equal pressure on the positive or negative contacts or otherwise there's a fault in the circuit.
OR
Your new LCD/digitizer is defective OR wasn't seated well.
Since it was working before, and since you didn't break anything else (to your knowledge), those are the two things I would check.
Dr. Orange said:
2 things it could be then: you over- or under-tightened the new battery cable screws to where there isn't a good connection with the board. The screws have to provide equal pressure on the positive or negative contacts or otherwise there's a fault in the circuit.
OR
Your new LCD/digitizer is defective OR wasn't seated well.
Since it was working before, and since you didn't break anything else (to your knowledge), those are the two things I would check.
Click to expand...
Click to collapse
--
hey, thanks for the input. I remember battery connections being snugged when I originally took it apart, and to be honest, short of having a mini torque wrench I don't know I could put them back any closer to that. the digitizer could certainly be either defective or perhaps have a bad connection, and i am certainly willing to test/check for either, however do you know that this would prevent the phone from booting or cause it to only display the green led as a sign of life? something of the "halt on all errors" in pc bios? seems logical that the led would (or could've) been used like the oc speaker and blink out some code relaying you've got a bad O2 sensor or the gas cap isn't tight.
Over tightening can cause problems. So loosen them a bit if it's just-short-of torque wrench tight. I don't know why it does, but I've read people had problems when they over tightened those screws. That green light could be telling you that the battery is connected poorly.
Is there a possibility that the battery is so depleted that it won't charge? For that, you need a factory cable to charge the battery with power off.
Sorry, to clarify, no I just snugged the battery connections when reassembling, I only meant that i don't think i could get them any closer to the way they were originally without aid of something like a torque wrench.
As for battery charge as a potential issue... to be fair, I only have a OEM Moto wall charger and I think the cable I am using is Samsung. Surely the cable itself isn't the weak link in this chain? A car battery on a multimeter reading 12.0 volts is something like 50% charged and about 12.8 volts is looking pretty good, anyone know what I should get out of the 3.8V Li-Ion on a meter?
PS I double checked the both data cable connections to the motherboard, so I doubt just a bad connection is to blame here.
slerros-1.0 said:
Sorry, to clarify, no I just snugged the battery connections when reassembling, I only meant that i don't think i could get them any closer to the way they were originally without aid of something like a torque wrench.
As for battery charge as a potential issue... to be fair, I only have a OEM Moto wall charger and I think the cable I am using is Samsung. Surely the cable itself isn't the weak link in this chain? A car battery on a multimeter reading 12.0 volts is something like 50% charged and about 12.8 volts is looking pretty good, anyone know what I should get out of the 3.8V Li-Ion on a meter?
PS I double checked the both data cable connections to the motherboard, so I doubt just a bad connection is to blame here.
Click to expand...
Click to collapse
You should get from 3.8 to 4.1.
slerros-1.0 said:
As for battery charge as a potential issue... to be fair, I only have a OEM Moto wall charger and I think the cable I am using is Samsung. Surely the cable itself isn't the weak link in this chain?
Click to expand...
Click to collapse
When I say "factory" cable, I'm not talking about the cable that came with the phone. There is a special Motorola cable (that you can even make yourself) that can charge your phone in situations when your phone is normally not willing to accept a charge.
If all else fails, try this: http://forum.xda-developers.com/showthread.php?t=1077414
Yes! This is brilliant and certainly answers a few questions. It'll take me a bit to get this together to try it, but I'll post back when I get a result. Cheers!
slerros-1.0 said:
Yes! This is brilliant and certainly answers a few questions. It'll take me a bit to get this together to try it, but I'll post back when I get a result. Cheers!
Click to expand...
Click to collapse
Scratch my previous answer. Seems I misunderstood what a "factory cable" is for. It can't actually charge your battery, instead it is used to power the phone so that you can flash/diagnose it, even when your battery is dead. Normally, you need a working phone to charge the battery (with the stock "charging cable").
This information may or may not help you. At the very least, using a "factory cable" may allow you to power your phone on, which would tell you whether the problem is your battery or the phone.
quasihellfish said:
Scratch my previous answer. Seems I misunderstood what a "factory cable" is for. It can't actually charge your battery, instead it is used to power the phone so that you can flash/diagnose it, even when your battery is dead. Normally, you need a working phone to charge the battery (with the stock "charging cable").
This information may or may not help you. At the very least, using a "factory cable" may allow you to power your phone on, which would tell you whether the problem is your battery or the phone.
Click to expand...
Click to collapse
well, i'll take it regardless... i've acquired one of these mythical factory cables and it gets me into fastboot and recovery, so i'd wager, even though i haven't seen it, that it would boot all the way. so being that i don't have either the original charger (although have one that's motorola) or cable (samsung), my best bet is probably just find a store that has both an OEM motorola charger and cable even if they're not for the MB886? surely one for a moto x would work to charge battery, no?
or is this like a chicken and egg problem i now have? a catch 22? i can't charge the battery without a working phone, and i can't have a working phone without a charged battery? golly gee, anybody out there with an MB886 want to charge my battery for me? can i just hotwire the battery to a couple of leads from a charger and bypass using the phone as the charging device? at least to give the battery say 15%-20% to get something to happen... like get this rain cloud perpetually parked above me to blow over from above my head for a day or two maybe?
so, with phone plugged in with "factory cable" here's what i get and when... the phone bootloops on the "bootloader unlocked" warning screen if i don't press anything. volume down gets me fastboot, volume up gets me recovery. phone shows up in both and takes commands... so is it possible i just need to restore a nandroid backup, or is the battery charge the better bet now? i would just try the nandroid for $h!ts and giggles, but the last one i have isn't as fresh as i'd like, but is certainly usable if i must.
slerros-1.0 said:
well, i'll take it regardless... i've acquired one of these mythical factory cables and it gets me into fastboot and recovery, so i'd wager, even though i haven't seen it, that it would boot all the way. so being that i don't have either the original charger (although have one that's motorola) or cable (samsung), my best bet is probably just find a store that has both an OEM motorola charger and cable even if they're not for the MB886? surely one for a moto x would work to charge battery, no?
Click to expand...
Click to collapse
Any generic USB charging cable SHOULD be good enough to charge and flash your phone, especially a Motorola cable. I'm currently using an old Blackberry cable for everything. They should be all the same. In rare instances, a cheap cable may give you issues (I think I had a cable from an old Samsung phone that I couldn't get to work right).
I guess just keep trying until you find one that works. Hate to tell you to go spend $20+ on an official Motorola charger...
Regarding your battery, yes you may be in a bit of a pickle. I've never had to do it, but I've read of users who had to short some leads in order to directly charge the battery. Trying searching through the forums, I'm sure the info is here.
---------- Post added at 02:59 PM ---------- Previous post was at 02:55 PM ----------
slerros-1.0 said:
or is this like a chicken and egg problem i now have? a catch 22? i can't charge the battery without a working phone, and i can't have a working phone without a charged battery? golly gee, anybody out there with an MB886 want to charge my battery for me? can i just hotwire the battery to a couple of leads from a charger and bypass using the phone as the charging device? at least to give the battery say 15%-20% to get something to happen... like get this rain cloud perpetually parked above me to blow over from above my head for a day or two maybe?
Click to expand...
Click to collapse
Try this: http://forum.xda-developers.com/showthread.php?t=892026
All hope is lost, I am now looking for a replacement.
Ok, so here's where I am at with this now... As we're basically talking about any regulated power supply that can put out an excess of (around) 3.8V and 800mA I've opted to use an old ATX computer power supply and wired the mini B USB end of a cable known to have in fact to have charged this very phone... nothing. I have also, for sake of hope, even tried using the wall wort from an iPad (which puts out a cool 5.1V and up to 2.1A). The green LED will shut off after a while of being plugged into said charger, but still no booty action.
As stated before, the phone still works with the factory cable.
So, I gather from this that...
A. some hardware component (i.e. resistor, etc...) on my phones board that is involved in the charging process has gone kaput.
or
B. There is some software flag flipped somewhere that could be unflipped with or without some trickery to what actually is VS what I want the phone to think it's seeing.
Anyone have any thoughts on this or something similar pertaining to B as a course of action?
*update to my update* ... umm, which should now be up to date??
I did a complete wipe of the phone (/system, /data, /data/media, /cache, and /dalvik-cache) and reinstalled the rom... and still nothing.
I have a T-mobile branded Note 4, which I purchased used on eBay about half a year ago. The device worked fine apart from having difficulty finding and keeping a GPS signal - which I didn't mind as Google Maps worked without a problem. In the last 2 days I saw that my Note had problem with charging the battery. The charging indicator would show up, but the "Fast Charge" option would not appear despite being enabled in the settings. Not only that, but the battery would actually deplete itself when charging.
At first I thought that the problem was with the ROM screwing up for some reason, so I went back and restored a backup, but that didn't help. Following that I thought that the issue might be the battery being faulty so I got myself a brand new battery, but nothing changed. Finally I determined that it was actually the USB port that was at fault. I had issues with software acting up and faulty batteries before, but never a broken USB - which is why I never even considered a broken USB port being the reason.
So, now I'm stuck with a phone that refuses to charge and can't even connect to my PC at all. I honestly don't know what my options are at this point. I don't consider myself tech-savvy enough to take the phone apart and change the USB port, but I'm also out of luck, because the phone is rooted and running a custom ROM on it and without a working USB I can't bring it back to its original state. I'm the second owner as well, so even if I was somehow able to restore the phone to factory settings I don't know if Samsung would honor my warranty and I'm on MetroPCS not T-Mobile, so I can't go through them either.
I'm wondering is there any place online that I can send it and get it fixed for a good price or should I just mark my losses and sell it on eBay for a lower price stating that it has a broken USB port?
If I could make some easy suggestions first. Thanks to some good moves by Samsung if you just buy an external battery charger you can swap charged batteries very easily. If you don't want to swap you can install a wireless charging back on your note and fix that right up. As for accessing the phone with USB you could get away with a Micro SD to SD adapter and just put files you need to transfer on that. Files can also be sent over Bluetooth and WiFi with our phones. The only thing that would be very hard to work around would be Odin flashes to new firmware updates. I will say sometimes you can hold it just right and get a connection but you need a stable hand.
For affordable extern charger with two extra batteries I recommend checking out Anker on Amazon. Any generic MicroSD to SD will work so go with what is cheap. As for professional repair? I looked over the daughter board replacement steps on ifixit and on a quick look it seems like the screen has to be removed making it a pain. Finding someone reputable to do it is really the biggest challenge. I hope the workarounds help and that maybee you can find a permanent fix from a reputable repair shop. Check locally, it is a common procedure. Good luck.
bossmandude said:
I have a T-mobile branded Note 4, which I purchased used on eBay about half a year ago. The device worked fine apart from having difficulty finding and keeping a GPS signal - which I didn't mind as Google Maps worked without a problem. In the last 2 days I saw that my Note had problem with charging the battery. The charging indicator would show up, but the "Fast Charge" option would not appear despite being enabled in the settings. Not only that, but the battery would actually deplete itself when charging.
At first I thought that the problem was with the ROM screwing up for some reason, so I went back and restored a backup, but that didn't help. Following that I thought that the issue might be the battery being faulty so I got myself a brand new battery, but nothing changed. Finally I determined that it was actually the USB port that was at fault. I had issues with software acting up and faulty batteries before, but never a broken USB - which is why I never even considered a broken USB port being the reason.
So, now I'm stuck with a phone that refuses to charge and can't even connect to my PC at all. I honestly don't know what my options are at this point. I don't consider myself tech-savvy enough to take the phone apart and change the USB port, but I'm also out of luck, because the phone is rooted and running a custom ROM on it and without a working USB I can't bring it back to its original state. I'm the second owner as well, so even if I was somehow able to restore the phone to factory settings I don't know if Samsung would honor my warranty and I'm on MetroPCS not T-Mobile, so I can't go through them either.
I'm wondering is there any place online that I can send it and get it fixed for a good price or should I just mark my losses and sell it on eBay for a lower price stating that it has a broken USB port?
Click to expand...
Click to collapse
You can purchase the flex port (which has the usb port, mics, etc.) for about $10. There is a youtube video tutorial on how to replace it. Watch it and see if it's easy enough for you to do it.
Did you try a different USB cable? You didn't mention that you tried that. Some independent cellphone shops can repair your phone, but I don't know how much they would charge. Sorry If wasn't much help.
I Unplugged and ran my XT1053 all day as usual. Went to plug it in for the night and found that the ground pin was folded over.
I immediately started trying to backup photos to google, but the phone died not long thereafter. I did a minimal teardown and the USB port on these appears to be beyond my soldering skills.
What I would Like to do: charge the phone from another point on the board that doesn't require removing the MOBO from the frame. I'm curious about the connection for the battery. Does anyone have details on the pinout for the battery connector? I don't intend to try and score a full, unregulated charge from this, but enough to try and maybe do a backup before I send it to moto for repair. Even then, i'm not sure it's worth the $100ish fee they charge for a phone this old.
Any help would be greatly appreciated.
biggy238 said:
I Unplugged and ran my XT1053 all day as usual. Went to plug it in for the night and found that the ground pin was folded over.
I immediately started trying to backup photos to google, but the phone died not long thereafter. I did a minimal teardown and the USB port on these appears to be beyond my soldering skills.
What I would Like to do: charge the phone from another point on the board that doesn't require removing the MOBO from the frame. I'm curious about the connection for the battery. Does anyone have details on the pinout for the battery connector? I don't intend to try and score a full, unregulated charge from this, but enough to try and maybe do a backup before I send it to moto for repair. Even then, i'm not sure it's worth the $100ish fee they charge for a phone this old.
Any help would be greatly appreciated.
Click to expand...
Click to collapse
http://forum.xda-developers.com/moto-x/moto-x-qa/moto-x-battery-pinout-external-charging-t2933661
It hit me that I was over thinking this. Sorry for the Thread. Laying the phone face down, charging port nearest you, the farthest left battery ribbon contact is Positive, the farthest right is negative. After a quick check with a DVOM and inserting some needles for alligator clips to connect to, I'm charging as I type.
My Note 8 is detecting false positives for the moisture sensor. The past two weeks I was forced to using wireless charging since there is a pop up saying there is moisture in my charger port. Whenever I plug in the charger it won't charge. I have reset the phone, blow dried the port, basically done everything I could but its still "detecting moisture" in the charger.
I reach out to Samsung US today to try to send my phone in for repairs and they said from my IMEI number, that my phone was made in Korea and they can't do anything to help. I bought this phone from an EBay store (not a private seller) and send them a message but I doubt they will help. Probably continue to run my head in circles by telling me to reach out to Samsung again.
The phone is only a few months old and I can't have it repaired by Samsung US, (Samsung Korea's number is not in english so I can't understand anything), the seller doesn't have any obligation to help, and my phone can't be charged without a wireless charger.
I was wondering if there was anything I can do here that would deactivate the moisture sensor or reprogram it to stay always off. I love this phone, but hate samsung for once again making another catastrophic issue without properly testing it first.
tworla said:
My Note 8 is detecting false positives for the moisture sensor. The past two weeks I was forced to using wireless charging since there is a pop up saying there is moisture in my charger port. Whenever I plug in the charger it won't charge. I have reset the phone, blow dried the port, basically done everything I could but its still "detecting moisture" in the charger.
I reach out to Samsung US today to try to send my phone in for repairs and they said from my IMEI number, that my phone was made in Korea and they can't do anything to help. I bought this phone from an EBay store (not a private seller) and send them a message but I doubt they will help. Probably continue to run my head in circles by telling me to reach out to Samsung again.
The phone is only a few months old and I can't have it repaired by Samsung US, (Samsung Korea's number is not in english so I can't understand anything), the seller doesn't have any obligation to help, and my phone can't be charged without a wireless charger.
I was wondering if there was anything I can do here that would deactivate the moisture sensor or reprogram it to stay always off. I love this phone, but hate samsung for once again making another catastrophic issue without properly testing it first.
Click to expand...
Click to collapse
There is no way you can turn that off.. It's actually not even an option to do that because it's built right into the software.. The only thing I could suggest is to buy another charging port and use a heating gun to heat the back edges of the phone all around and then slowly pry it off.. There's tons of videos on how to do this on YouTube and the charging port is cheap.
Get used to wireless charging. Try compressed air instead of just a blow dryer. Maybe something in there? Good luck
FreddyFredFred said:
Get used to wireless charging. Try compressed air instead of just a blow dryer. Maybe something in there? Good luck
Click to expand...
Click to collapse
I think I'm going to get used to an iPhone again. No problems on their flag ship devices. The note 7 blew up in your face, now the note 8 is so ANAL it won't let you charge your phone if it thinks theirs moisture in it. The warning has been on for two weeks straight after I blow dried it for an hour. Such a stupid feature that was unnecessary to begin with. If I drop my phone in water, what does it matter if the charging port may have water in it when after all that it probably won't work anyways!
Furthermore, Samsung support is very bad. I bought the phone from a reputable eBay seller because it was the only place I found an unlocked model. The official resellers only sell the bloatware infected carriers models, which I don't like. I like my smartphone experience to be closer to iPhone, the original smartphone, that doesn't have bloatware that I have to uninstall the first thing I do after I power it on.
Samsung won't cover the repair for their own problem because I bought it brand new on eBay from a cell phone store, and not from their resellers that put bloatware that I don't want.
Luckily, I played it smart and got the Square trade plan so we will see how this works out.
tworla said:
I think I'm going to get used to an iPhone again. No problems on their flag ship devices. The note 7 blew up in your face, now the note 8 is so ANAL it won't let you charge your phone if it thinks theirs moisture in it. The warning has been on for two weeks straight after I blow dried it for an hour. Such a stupid feature that was unnecessary to begin with. If I drop my phone in water, what does it matter if the charging port may have water in it when after all that it probably won't work anyways!
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Click to collapse
Mine doesn't have that problem at all. I've recorded quite a few videos under water too. That's why I say to blow it with compressed air (not too high psi) as there may be something in there.
Here is a video with a nice bass.
https://www.youtube.com/watch?v=UqPod7MQxbs
my phones does that when i charge it in my car and turn the key off. if i unplug it and turn the key on and plug it back in it works fine. I would first try a different charger.
So out of the blue while my Note 8 is sitting on my desk I get the Moisture Sensor Error?
I plugged it in as I'm 100% sure it's dry and restarted it. Seems to be charging but as soon as I remove the cable it comes back. Wireless works fine but WTF?
Any fix / update from anyone?
pdqgp said:
So out of the blue while my Note 8 is sitting on my desk I get the Moisture Sensor Error?
I plugged it in as I'm 100% sure it's dry and restarted it. Seems to be charging but as soon as I remove the cable it comes back. Wireless works fine but WTF?
Any fix / update from anyone?
Click to expand...
Click to collapse
So I did a little searching and found what I hope to be a resolution to this instance but still no real "cause" as my phone has never seen extreme cold or moisture.
I plugged in my phone to charge it and restarted it. It gave no message so I let it hit 100% and left it for an hour after still plugged in. Removed the cord and now no message.
Still not sure what caused it.
This happened to me a few weeks ago. I had never seen that message before, but after I unplugged from my phone, there was something sticky/wet that had gotten on the end of the charging cable. I wiped it off but kept getting the message - had to resort to the wireless charging for a day..........the port finally dried out and no issues since.
Everytime that this happens , and I know that it's completly dry, just go to recovery mode and Wipe Cache and it works.
I don't know exactly how the sensor works, but has I have notice multiple times, when the phone drys 100% it starts some type of timer for security and only when that timer ends, the errors disappears and let my phone charge without any problem
Maybe the timer info resets when I wipe the cache? I don't know. But this only works when is really dry. (of course I tried with moisture, but the sensor detect anyway, so if theres some problem with the hardware {sensor}, this cache wipe will not resolve anything, only if it was some software bug).
I hope that can help anyone
My note 9 has the same moisture error. I didnt have a wireless charger the first time and did what you said cleared the cashe and reset the entire phone. I lost everything because it had only a little battery left. But eventually after resetting/restoring it I was able to start fresh until now. The moisture sensor is back on only about a month after I reset it. This is a serious flaw with more than one model of Samsung and they better address it asap because this is BS! I won't always be able to charge it wirelessly and why bother sending so much money on a phone that looses all your information?