Galaxy s4 proximity sensor problem - Galaxy S I9000 Q&A, Help & Troubleshooting

Good evening, I broke my screen and put a screen from a working phone on mine and ordered a new screen to put back on the working phone, now both phones don't turn off the screen when making calls, everything's connected I believe I need to re calibrate it or set it up again, any advice on how I can get it working again thanks
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Sorry to bump
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Bad proximity sensor?

Is it possible for the proximity sensor to go bad? When I was using my vivid, I had an otterbox on it, and I thought that was what was causing the issue. My wife wanted wifi tethering so when I got my Nexus 4, I wiped it, left wcx experience on it, and gave it to her. Now she's having issues with it too. Known fix?
Really how does a proximity sensor go bad, there's no moving parts!
Sent from my Nexus 4 using Tapatalk 2
Cor-master said:
Is it possible for the proximity sensor to go bad? When I was using my vivid, I had an otterbox on it, and I thought that was what was causing the issue. My wife wanted wifi tethering so when I got my Nexus 4, I wiped it, left wcx experience on it, and gave it to her. Now she's having issues with it too. Known fix?
Really how does a proximity sensor go bad, there's no moving parts!
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
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I know it has only an on-off function it doesnt detect the distance so try putting your finger right on it in a call does it work?
I'll give that a try. It still works somewhat, I know the buttons will light up if you cover it for a couple seconds, just sometimes it'll shut off the screen during a call, sometimes not so much. I wonder if it's a rom issue
Sent from my Nexus 4 using Tapatalk 2
Use power button to end call in access ability settings.
Sent from my Vivid 4G using Tapatalk 2

Calling Silence

Hi All have my Z a few days and loving it. So bought a cover today and and placed the screen covers on front and back. Went to make a call and there was no ringing sound when I was calling a friend. It was silent. They answered the phone but I couldn't here them. I put phone on speaker and there was no problem. I'm wondering is there a known issue with the z that causes this? I don't want to have to bring phone back. Thanks
Sent from my C6603 using xda premium
Turned the phone off and back on it worked fine. Then it went again so I turned off phone and turned back on again and it started to work again. Seems it maybe a software glitch?
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It happened to me, i had bluetooth on and connected with PC LoL
nico98 said:
Turned the phone off and back on it worked fine. Then it went again so I turned off phone and turned back on again and it started to work again. Seems it maybe a software glitch?
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
Most such glitches are corrected in software updates. Hold on to it till you update it. Don't yet leave it!

Proximity Sensor Not Working During Calls?

When I pull the phone away from my face to use the keypad or switch to speaker or end the call even, the screen doesn't turn on. I turned off just about all of the motion sensors in settings would that have something to do with/affect the proximity sensor?
Screen protector?
sent from my sm-9005.
Don't have one at the moment.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Try factory reset. If I t still does it exchange if possible.
sent from my sm-9005.
Is anyone else experiencing poor proximity sensor behavior during calls? Proximity works great during sensor tests, but fails to turn screen on/off during calls correctly. Problem is identical across 3 seperate Note3 devices I've tested and oddly I get the exact same issue on Galaxy Mega.
Note 3 -- Tapatalk version [HORRIBLE.1x]
I have this same issue. Thinking of exchanging my phone.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
same here
wiser212 said:
I have this same issue. Thinking of exchanging my phone.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Mine works most of the time. Every once in awhile it flakes out. Same on my note 2 but it was very very rare on note2. I am possibly thinking it might be these cases with fatter lips I've been using since there is so little choice for a great case. My diztronics tpu is awesome but sadly it doesnt fit proper with wireless charging cover and I ruined it trying g to mod it.
sent from my sm-9005.
I'm not using a case, screen protector, or anything. Exchanged my device and a few days later the proximity sensor is failing 100% of the time during calls. It works flawlessly for everything else...just buggy with stock dialer.
Note 3 -- Tapatalk version [HORRIBLE.1x]
Maybe an app that is causing chaos. I had a speakerphone app bork my proximity sensor sensitivity.
Sent from my SAMSUNG-SM-N900A using Tapatalk
Mine annoys the **** outta me, as soon as I make a call, phone in had, on table wherever it may be the screen turns off.
With this many people having issues with it, it might be an app that's causing it because testing shows the sensor works right?
wiser212 said:
With this many people having issues with it, it might be an app that's causing it because testing shows the sensor works right?
Click to expand...
Click to collapse
I had the same proximity sensor issue on my first brand new N3. I think it was faulty from the start. when doing the sensor test, the screen would light up when you place your hand over the sensor, and stay light up when you move it away.
I even reset it to new a few times with the same problem. I got tired of the problem and did a warranty exchange. The new phone works as is. I also went to my local BB where they had a Samsung booth and tested all the N3s they had there. None of them had the proximity sensor issue. I believe it's a hardware problem.
Wow.
Man I'm having this problem also!
I had the same issue and requested an exchange from ATT. So far so good on the new one. Very frustrating issue!
I am having this same issue. Besides that and super high temps I honestly don't think this phone was ready to come out.
Sent from my SAMSUNG-SM-N900A using Tapatalk
There's a separate setting in the phone app to turn off the screen during calls, and it's set on by default (I think). Could that be interfering with the sensor?
Sent from my SM-N900W8 using xda app-developers app
Ragnarkov said:
There's a separate setting in the phone app to turn off the screen during calls, and it's set on by default (I think). Could that be interfering with the sensor?
Sent from my SM-N900W8 using xda app-developers app
Click to expand...
Click to collapse
No, that's the setting to activate the proximity sensor during calls or not. Turning it off deactivates the sensor. Then you manually can turn your screen on and off during calls.
Note 3 -- Tapatalk
HaVoK C89 said:
When I pull the phone away from my face to use the keypad or switch to speaker or end the call even, the screen doesn't turn on. I turned off just about all of the motion sensors in settings would that have something to do with/affect the proximity sensor?
Click to expand...
Click to collapse
What else do you have installed? Any xposed mods? What FW version are you on? Have you tried it from stock? Just curious. I honestly do not have this problem.
sent from my Samsung Galaxy Note 3 (AT&T)
My phone was also doing this. I realized that if anything was hooked up to my bluetooth my proximity sensor would not work when I put my phone to my ear.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
---------- Post added at 04:01 AM ---------- Previous post was at 03:58 AM ----------
Also if my headphones are plugged in the proximity sensor wont work.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app

Faulty proximity sensor

Hi all. After swapping the screen for the second time on my Xperia Z I've noticed the proximity sensor seems to be stuck on. I've done the following:
1. Checked all connections and refitted sensor
2. Checked for obstructions
3. Rolled back to 10.4.x and ran the proximity configuration. It fails with error 98.
4. Replaced the sensor
None of the above has fixed it. Occasionally the sensor will register an 'on' proximity but then.it's just stuck on. I've seen other reports of this issue but no fixes.
Any ideas?
Cheers!
Sent from my C6603 using XDA Free mobile app
If there's any way to reconfigure the sensor under 4.4.x please let me know. I don't want to have to keep rolling back to 4.3 to test.
Sent from my C6603 using XDA Free mobile app
4 month late bump? I can't seem to disable it either. If I start the phone with the proximity sensor attached but the back of the case removed it's fine (it tests ok). As.soon as I put it back together it works for half an hour and then is stuck on.
Sent from my C6603 using XDA Free mobile app
Ok, so I disassembled my xperia z one last time and for no good reason.the proximity sensor works again! Very strange. I must have taken it apart and put it back 10 times at least before that! Case closed.
Sent from my C6603 using XDA Free mobile app
Back to square 1 after using it for an hour. Detects first proximity sensor action and then stuck on and stays black during calls. Can't hang up and have to restart.
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And now found a strange fix... Hit the sensor in and it fixes itself. Oh well.
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My phone died

2 weeks and it's a paperweight. Touch screen wouldn't respond to any touches, although the s pen still worked and could work the phone.
Waiting on ATT to send me a replacement next week.
Typing this from a tiny nexus 5.
Sent from my Nexus 5 using Tapatalk
what happened?
The touchscreen just stopped responding. Wouldn't work for almost 2 hours. Shut it off and let it sit and it eventually starting working, but it's sporadic, as some times I have to press the screen 3 or more times to do anything.
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do multiple-finger gestures work?
(Sent from another Galaxy via Tapatalk)
tallazzPilipino said:
do multiple-finger gestures work?
(Sent from another Galaxy via Tapatalk)
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Nothing worked except using the s pen. It's like it over heated and shut the touchscreen down. Either way, I'm getting a replacement. I'm really kinda pissed about this.
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Woke up this morning and the screen is unresponsive again.
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harlenm said:
Woke up this morning and the screen is unresponsive again.
Sent from my Nexus 5 using Tapatalk
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Watching porn in the shower has been reported to do this.
Info
integlikewhoa said:
Watching porn in the shower has been reported to do this.
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Click to collapse
It s not waterProof so it s completely unsafe to do this
harlenm said:
2 weeks and it's a paperweight. Touch screen wouldn't respond to any touches, although the s pen still worked and could work the phone.
Waiting on ATT to send me a replacement next week.
Typing this from a tiny nexus 5.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Test Touch Screen by dialing *#0*# play game to warm it up and then try to test it
:good:
Like I said, I woke up after 12 hours without being touched and it wouldn't work. When it does work, it registers touches instead of swipes, and is almost impossible to do anything.
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